Courtyard by Marriott New York Manhattan/Chelsea

Hotels
•
Courtyard by Marriott
8.6 (1762 reviews)
135 West 30th Street , New York , us

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Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Cleanliness was questionable
High prices
Limited food options

Categories

Cleanliness
8.31
Some reviews indicated issues with cleanliness and maintenance.
Service
9.28
Overall, the staff was mentioned to be very friendly and accommodating.
Location
9.32
The location received multiple positive mentions, especially regarding its convenience.
Room Quality
8.77
Rooms described as spacious and well-maintained, but some felt they were smaller than expected.
Amenities
8.3
Limited amenities were mentioned; some guests desired more options.
Value for Money
8.26
Some reviews commented on high prices relative to provided services.
Food and Beverage
7.81
The absence of an on-site restaurant and limited options noted in several reviews.
Overall Experience
8.78
Despite some minor issues, the overall experience was positive for most guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:46

Property Description

Convenient Location
Courtyard by Marriott New York Manhattan/ Chelsea is ideally situated just a 5-minute walk from the Pennsylvania Amtrak Station, offering easy access for travelers. With two subway stations nearby, exploring the city is a breeze.

Modern Amenities
Guests can enjoy complimentary WiFi, access to an on-site fitness centre, and a convenient Go Board for finding nearby attractions. The hotel also offers a business centre with three computers for those who need to stay connected.

Dining Options
From a coffee shop and 24-hour snack store in the lobby to a restaurant serving lunch and dinner, guests have a variety of dining choices without even leaving the hotel.

Experience comfort and convenience at Courtyard by Marriott New York Manhattan/ Chelsea. Book your stay now for a memorable trip to the Big Apple.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note, packages sent to the property more than 7 days prior to arrival will be refused or returned to sender. There is a limit of 1 shipped package per guest reservation. Contact the property for additional details.

Valet Parking is not currently available. Off-site parking, fee: 50 USD daily.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGA

Property Policies

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 50 per day.

  • Internet

    WiFi is available in the hotel rooms and costs USD 16.95 per 24 hours.

Location

Guest Reviews

8.6
Based on 1762 reviews
Cleanliness: 8.31
Service: 9.28
Location: 9.32
Room Quality: 8.77
Amenities: 8.3
Value for Money: 8.26
Food and Beverage: 7.81
Overall Experience: 8.78
V
Vladislava • family_with_children • us
7
Was too expensive for that kind of suite
Pros:

The location was good

Cons:

The bathroom was too small and with a weird layout. You can barely use the sink as space was so narrow.

2026-07-02 • via Nuitee
J
James • couple • gb
8
Great location and good room size
Pros:

Good sized room for New York , great sports bar next door and the location is very good to be able to walk to lots of places

Cons:

Not much communal areas around the hotel, its basically just your room

2026-06-24 • via Nuitee
C
Carla • couple • us
10
2026-06-22 • via Nuitee
G
GORDON • solo_traveller • gb
8
Enjoyable
Pros:

Location

Cons:

Breakfast was a little expensive

2026-06-21 • via Nuitee
C
Christian • couple • br
7
Boa.
Pros:

Um hotel com bom custo/beneficio e em uma localização central em NY.

Cons:

Da falta de preparação do hotel em lidar com o bloqueio previsto das ruas e garantir o conforto e segurança de seus hospedes. Da falta de apoio quando choveu, da recepção do hotel.

2026-06-16 • via Nuitee
E
Eduardo • solo_traveller • br
10
Muito bom!!
Pros:

Para o perfil de hotel, a propriedade entrega tudo que promete. Como tudo em NY, acabamos pagando um preço alto sem ter tantas contrapartidas, mas não acho que encontraria algo melhor nesse preço - por isso, atribuo uma boa nota. As instalações são limpas, bem conservadas e novas. O banheiro limpo, novo e os funcionários simpáticos. Como queria ficar perto da Penn Station, a localização foi perfeita.

Cons:

Gostei de tudo.

2026-06-15 • via Nuitee
H
Hnatkovich • solo_traveller • us
10
2026-06-12 • via Nuitee
L
Linda • solo_traveller • za
7
Pros:

Location location location

Cons:

Nothing

2026-06-11 • via Nuitee
H
Helen • solo_traveller • us
10
2026-06-09 • via Nuitee
E
Emma Liliana • couple • sv
10
Excelente relación calidad precio
Pros:

Excelente ubicación y la limpieza es lo máximo

Cons:

Todo estuvo bien

2026-06-09 • via Nuitee
O
Ozan • extended_group • tr
4
Cons:

My overall stay was affected by several issues related to communication and payment handling at check-in and checkout.

At check-in, I experienced difficulties with my credit cards and had to use a card I did not initially intend to use for the security hold. I was informed by front desk staff that I would be able to split the final payment across different cards at checkout. However, the full amount was charged to my check-in card one day before checkout, which was unexpected.

There was also an unexplained discrepancy in the authorization hold amount at check-in. In addition, despite informing the hotel in advance via email and planning to settle the payment at the front desk, my room key cards were deactivated before checkout.

When I later went to the front desk, the hotel initially had difficulty processing part of the remaining payment, even though small authorization charges had been placed successfully. After a phone call by staff, the issue was resolved and payment was completed.

I also booked this stay through the Booking.com – Miles & More program. Although the confirmation indicated that a Service Card number could be provided during or after booking, I was informed at the front desk that there was no system field available to enter my Miles & More membership details. This created confusion regarding the loyalty benefit process.

Overall, the main concern during my stay was the lack of clear and consistent communication regarding payment procedures, card handling, and loyalty program integration. While the stay itself was acceptable, the operational process created unnecessary confusion and inconvenience.

I also received a response from the hotel’s Operations Manager regarding my feedback. However, the reply felt largely generic and not solution-oriented, as it mainly contained standard apologies and general statements about training improvements, without addressing the specific issues I raised in a concrete way.

2026-06-03 • via Nuitee
J
JG7190 • Family • Brandon, South Dakota
8
Great location, great service, definitely worth a look if staying in Midtown.
Pros:

There's a lot to love about this hotel. The price is as reasonable as you'll find for the location, the rooms were clean, staff was friendly, it's in a great location nearby Penn Station and MSG. The basic 2 queen rooms were bigger than I expected for being in Manhattan. The cleaning lady was super attentive and very friendly. The bar (Goldie's) right attached to it has some great food options and is a great alternative if you're looking for something close by without being super expensive.

The only thing that prevented me from rating this a 5 was that it's beginning to be a little outdated. It's still really clean, but feels a little old (bathrooms).

2026-06-02 • via Tripadvisor
R
Rebecca • extended_group • us
8
Nice hotel in a great location.
Pros:

Rooms were a good size and the location was perfect. On a quieter street but still close to many attractions and the subway.

Cons:

The only thing that was negative would have to be the need for a taller closet area to hang dresses. There wasn’t any other cons for me.

2026-06-02 • via Nuitee
G
galma • family_with_children • tr
10
Great value for money, great location, clean and efficient hotel with good-sized rooms.
Pros:

We had a room on 8th floor with two full size beds. The room was, by New York standards, very spacious, and bathroom as well. The room was marked as accessible, which is perhaps why it was so spacious. Beds were big enough for two adults to sleep in each and were comfortable. We as family of 3 had no issue with space. Everything was super clean and furniture was new. Even carpet did not feel/look dirty. Location is excellent, close to a number of different subway lines, and walking distance to everything basically. Room had a fridge, hair dryer ( a real one, not one of those bad hotel ones), iron and board, safe, and a number of charging ports (huge plus not having to deal with plug adaptors). Our friends were staying in a standard double (with a queen size bed), and while it was obviously not as big as ours, it was (again, for new york standards) a decent size room that did not feel cramped.

Cons:

AC is a bit noisy. We turned it off at night as it was not that hot. In summer it might be an issue. In the bathroom there was no real place to place cosmetic bags, we had to keep them on the floor. But since the bathroom was huge, it was not an issue.

2026-06-02 • via Nuitee
B
Burak • solo_traveller • tr
8
2026-05-31 • via Nuitee
D
David • solo_traveller • gb
7
Did exactly what we needed. Overnight stay and beside Penn station to carry on travel in am
Pros:

Excellent location

Cons:

Bit tired, need refurbished

2026-05-31 • via Nuitee
H
Hueng-Yuan • family_with_children • us
10
2026-05-20 • via Nuitee
K
Ksenia • solo_traveller • pa
10
2026-05-19 • via Nuitee
A
A traveller • solo_traveller • gb
4
Not worth the price tag and no views :(
Pros:

Good location. Overall comfortable room

Cons:

For a 4 star hotel it is really basic. Room is quite dated and small. Basic toiletries. Little shop for breakfast. I saw good reviews for nice view but reception said there is no such thing. Overall for the price I stayed in much better hotels in that area

2026-05-16 • via Nuitee
7
723prestonf • Business
10
Best Coffee Counter in the City!
Pros:

Rooms are fine, but the team working the coffee counter is NEXT LEVEL. What a lovely way to start your day — warm, always smiling and there to greet you with the “finest coffee in NYC.” I’m not sure about that, but I am sure Carlos, Davis, and Terry are the most pleasant and genuinely friendly people to wake up to in the City.

Hard to imagine the folks working the coffee counter can make such a huge difference in a hotel experience. Love these guys! ❤️❤️❤️

2026-05-15 • via Tripadvisor