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Facilities
Property facilities
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Free beach shuttle
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Non-smoking throughout
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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Process in place to check health of guests
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24-hour security
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Key card access
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Mobile app for room service
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Front desk (limited hours)
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Free wired internet
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Self parking (surcharge)
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Free beach shuttle
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Reception hall
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Exercise/lap pool
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Covered parking
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Swimming nearby
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Accessible shuttle
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No accessible shuttle
Review Highlights
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Property Description
Convenient Location
Situated just 8 minutes away from central Chetumal and a short 3.3 km from the Chetumal International Airport, our hotel offers easy access for travelers.
Comfortable Accommodation
Choose from our cozy double or king rooms, all equipped with heating, air conditioning, and complimentary toiletries for a relaxing stay.
Dining Options
Start your day with a delicious complimentary breakfast at our on-site restaurant. If you're looking for more dining choices, Mall Las Americas is just a 5-minute walk away.
Ready to experience comfort and convenience in Chetumal? Book your stay at City Express Chetumal now!
Please bring a printed copy of your booking confirmation with you when checking in.
Please note that when booking more than 10 rooms, different policies and additional supplements may apply.
Please note that 2 children under 12 years old are welcome to stay in existing beds as long as the maximum occupancy per room is not exceeded.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Location
Guest Reviews
Ubicación
Hay instalaciones que deben actuakizar
This is a very clean modern hotel with excellent facilities, including a swimming pool, adjacent to a big shopping mall. Great if you need to buy stuff or get food supplies. The staff were super friendly and helpful. It's a 15 minute walk to the bus station so quite well located in that sense. I had a bus in the morning and it was a comfortable walk.
The problem is the hotel doesn't have a restaurant - although there is a basic buffet breakfast provided. But unless you want shopping mall fast food - which I certainly didn't - it's a taxi ride to any interesting restaurants. I asked the taxi to take me to a nice place to eat. He took me to the Foras Eros Restaurant, which suited fine, but it would have been nice to wander around a pick somewhere that looked particularly appealing.
Todo muy bien
Location
Location is good, basic breakfast for funds spent.
Pleasant checkin staff.
Mini refrigerator didn't work.
No wash rag in bathroom.
Coffee maker doesn't work.
Ubicación y conford de habitación
Más variedad en el desayuno y mesas porq habíamos muchos y algunos no alcanzamos mesa
Limpieza. Precio. Funcionalidad
Espacio del desayuno. Muy. amontonado. Quiza en temporada baja esta super.
Limpio, cómodo para pasar la noche y el personal muy amable
Todo bien
A localização é boa. Tem um shopping ao lado e alguns restaurantes de rede
A rede desse hotel tem um problema de barulho absurdo no tèrreo e um cheiro de gordura por conta do restaurante que também fica no terreo ao lado da recepção. O barulho é de uma maquina daquelas que você seleciona o produto e ele cai. Em todos que estive tem isso. Parece até que faz parte do sistema deles para ser um hotel de passagem mesmo
Comfortable and clean combined with a pool which we really enjoyed - we were the only ones using it that afternoon. The ready availability of coffee and clean water, plus an ice machine was welcome.
We chose this as a compromise as a transit location arriving one day from Belize and heading to the airport the next. But the location was actually pretty bad: the only easily accessible restaurants within walking distance were fast food places - might suit some but it wasn't ideal. We had run out of Pesos and had an early start so didn't want to get taxis into the city centre. And we ended up getting taxis from the bus station in the city centre and to the ADO coach station anyway.
Location near large shopping centre with plenty of parking. Friendly and helpful front desk staff. Clean room. I booked this hotel to write an online examination and the wifi was perfect, ethernet was also available. AC worked well. Check out was 2pm. Overall a great choice for a great price, would book again
Bed did not seem large enough to be a Queen. Breakfast should not be described as American as the main options included refried beans and salsa verde with totopos (chilaquiles).
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