City Express by Marriott Tijuana Insurgentes

Hotels
•
City Express
8.3 (371 reviews)
Boulevard Insurgentes, 5950 , Tijuana , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Convenient location
Cons:
Room cleanliness issues
Uncomfortable sofa bed
Limited breakfast availability

Categories

Cleanliness
7.78
The room cleanliness was mentioned negatively, with complaints about dirty items.
Service
8.75
Multiple reviews highlighted friendly staff and quick resolution of issues.
Location
8.29
Well-located near shopping centers and attractions.
Room Quality
7.24
Some rooms had issues including uncomfortable sofa beds and maintenance problems.
Amenities
8.27
Good amenities were mentioned, though there were some complaints about breakfast timing.
Value for Money
8.73
Guests felt satisfied with the price relative to services offered.
Food and Beverage
8.78
Breakfast received positive remarks for variety and taste.
Overall Experience
8.55
Overall, guests had a generally positive experience with some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:47

Property Description

Convenient Location
Located just a 3-minute drive from Tijuana’s WTC and directly across from the Macroplaza Shopping Mall, our hotel is situated in the heart of the city's main shopping and financial district.

Modern Amenities
Enjoy our modern, air-conditioned rooms equipped with flat-screen satellite TV, free Wi-Fi, long-distance telephone lines, a work desk, and a safety deposit box. The spacious rooms feature attractive light wood furniture and private bathrooms with showers.

On-Site Facilities
Take advantage of our modern gym, business center with a public internet terminal, and on-site cafeteria offering a buffet breakfast. Guests can explore a variety of dining options at the nearby Macroplaza Shopping Mall.

Ready to experience comfort and convenience in Tijuana? Book your stay at City Express Tijuana Insurgentes now!

Important information:

Please bring a printed copy of your booking confirmation with you when checking in.

Please note that when booking more than 10 rooms, different policies and additional supplements may apply.

Please note that 2 children under 12 years old are welcome to stay in existing beds as long as the maximum occupancy per room is not exceeded.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: TIJ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.3
Based on 371 reviews
Cleanliness: 7.78
Service: 8.75
Location: 8.29
Room Quality: 7.24
Amenities: 8.27
Value for Money: 8.73
Food and Beverage: 8.78
Overall Experience: 8.55
S
Suzette • couple • us
10
2026-05-13 • via Nuitee
R
Rene • solo_traveller • mx
9
Pros:

La.ubicacion

Cons:

Todo bien

2026-05-03 • via Nuitee
M
MARIA ELENA • solo_traveller • mx
10
Pros:

La ubicación, la tranquilidad y la privacidad.

Cons:

Que hubiese habido una pasta dental pequeña en el sanitario

2026-04-30 • via Nuitee
P
Psic. Josué Silva Bastidas • solo_traveller • mx
7
Experiencia entre regular y bien
Pros:

La ubicación es muy buena, tiene un buen estacionamiento y esta vigilado, el desayuno esta muy bien y variado.

Cons:

Tienen poco personal, mucho tiempo en hacer check in, cuartos realmente pequeños, el asiento del inodoro era pequeño y bastante incómodo son detalles pero que cuentan

2026-04-28 • via Nuitee
K
Kiung • solo_traveller • kr
8
2026-04-28 • via Nuitee
A
Armando Israel • couple • mx
9
2026-04-27 • via Nuitee
V
Veronica Mon • solo_traveller • mx
7
Pros:

TODO OK

Cons:

TODO OK

2026-04-27 • via Nuitee
A
Alexis • couple • us
10
Pros:

Peaceful

2026-04-24 • via Nuitee
K
KARLA LIRA MACIAS • solo_traveller • mx
1
pesima
Pros:

Nada

Cons:

Mala atencion, me cobraron una tarifa y luego sin notificacion me hicieron otro cargo, las sabanas manchadas, habia fuga de agua en el baño, no habia servicios de taxi, atencion sin servicio.

2026-04-21 • via Nuitee
A
Alejandra Berenice Perez Caro • family_with_children • mx
2
PESIMO SERVICIO AL CLIENTE, RECEPCIÓNISTA PE N DE JO
Pros:

Lo.unico bueno que tiene ese lugar es el estacionamiento.

Cons:

El recepcionista no sabia NADA mas de 35 min para darnos llave, nos quiso cobrar 3 veces nos mando a un piso abandonado, camas incómodas y todos los muebles empolvados toallas sucias, asqueroso.

2026-04-21 • via Nuitee
C
Carina • solo_traveller • us
10
2026-04-20 • via Nuitee
J
José luis • solo_traveller • mx
10
Excelente
Pros:

La atención

2026-04-20 • via Nuitee
P
PINELA • family_with_children • mx
9
2026-04-06 • via Nuitee
T
Tomas • couple • us
1
Pros:

nothing

Cons:

They could not answer the phone, they charged me and I did not even stay there

2026-04-02 • via Nuitee
C
CANDELARIO • couple • us
8
2026-03-23 • via Nuitee
M
maria angelica • solo_traveller • mx
7
normal
Pros:

el personal es amable, sus habitaciones muy bien

Cons:

que habia muchos hombres y yo casi sola de mujer y no pude tomar mis desayunos gratis era demasiada gente

2026-03-12 • via Nuitee
S
segovia • solo_traveller • mx
8
aceptable
Pros:

bueno

Cons:

no habia kleenex,shampoo en mi habitacion,lo solicite al front desk y ni asi lo entregaron

2026-03-10 • via Nuitee
O
Oscar Leobardo • family_with_children • mx
8
2026-03-04 • via Nuitee
P
PINELA • family_with_children • mx
10
2026-03-02 • via Nuitee
J
Joel • couple • mx
10
2026-02-23 • via Nuitee