Pals Hotel

Hotels
Independent
6.4 (13 reviews)
G D Ambekar Road, Kalachowki, Next to Union Bank of India, Mumbai, Maharashtra, 400033 , Mumbai , IN

Facilities

Health or beauty spa nearby
Free WiFi
24-hour front desk
Terrace
Luggage storage
Designated smoking area
Wheelchair accessible
Elevator
ATM/banking
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Limited pros mentioned
Cons:
Cleanliness issues
Poor room quality
Limited amenities
Poor value for money

Categories

Cleanliness
3
Several guests mentioned cleanliness as a major issue, impacting their overall experience negatively.
Service
5
Mixed reviews about service, with some guests appreciating it while others had complaints about maintenance.
Location
5.5
The hotel is situated at a decent location, but not exceptional according to most guests.
Room Quality
4
Rooms were rated poorly due to issues like corroded toilet seats mentioned by multiple guests.
Amenities
5
There were limited positive remarks about amenities, and some guests expressed disappointment.
Value for Money
4.5
Many guests felt that the hotel did not offer good value for the price paid.
Food and Beverage
4
Mixed feedback on the quality and variety of food served at the hotel.
Overall Experience
4.3
The overall experience was subpar, with several guests expressing dissatisfaction and not recommending the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-29 10:17

Property Description

Terrace with Stunning Views
Take in the breathtaking views from our terrace while enjoying your stay at Pals Hotel.

Convenient Amenities
Make use of our complimentary wireless internet access and tour/ticket assistance during your stay.

Delightful Dining Options
Enjoy a meal at our on-site restaurant or take advantage of our convenient room service for a cozy night in.

Make Pals Hotel your home away from home in Mumbai. Book your stay now to enjoy these incredible amenities.

Important information:

  • One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Alcohol is not served at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Food & Beverage

    No alcohol served onsite

See all policies

Location

Guest Reviews

6.4
Based on 13 reviews
Cleanliness: 3
Service: 5
Location: 5.5
Room Quality: 4
Amenities: 5
Value for Money: 4.5
Food and Beverage: 4
Overall Experience: 4.3
N
Nakul
2
Pros:

I have ordered for king size bed and one fullon but was provided with two single beds and there was no water provided

2023-01-16 via Nuitee
M
Manoj
10
Pros:

It was amazing to stay, staff are friendly and helpful

2017-09-22 via Nuitee
V
Verified traveler
6
Think twice before booking..
Pros:

Location is good. Cleanliness of pantry as well as hotel in general, attitude of staff, quality of food, quality of complimentary breakfast, all need drastic improvement. Keeping in mind that hotel is used by patients, cleanliness is very important. Moreover, they do the serve even a glass of water from 1030pm to 730am which causes great inconvenience. If owners wake up to reality, a lot can be done with this otherwise horrible hotel.

2017-07-31 via Nuitee
A
Aaron
6
It was okay
Pros:

The hotel was difficult to find, but that's not their fault. The room was essentially as advertised but smaller than expected. I can't help but expect toilet paper in a hotel bathroom, and was disappointed here. They are renovating so there was a moderate amount of noise but nothing unreasonable. Overall it didn't stand out. A little pricey for what you get maybe, but good staff make this easy to overlook.

2016-02-27 via Nuitee
M
Maia
8
Preis Leistung gut
Pros:

+Personal war sehr freundlich und hilfsbereit. Das Essen war gut. Die Auswahl an Frühstück war gross Indisch und Europäisches. In der Nähe ist der Zug mit dem man in 10min- 15min in der Stadt ist. Mit dem Taxi braucht man etwa 30min. Es ist eine Umgebung wo man eher keine Ausländer antrifft.

2015-02-15 via Nuitee
A
Aleksey
6
Bad Wifi
Pros:

вежливый персонал. Нормальное качество за эту цену. Но я очень расстроен wifi. В номере он не работал ни у кого из гостей, все ходят в общественную зону. Еще наше бронирование было найдено с большим трудом, но возможно это по вине hotels.com. В отеле идет ремонт.

2015-01-22 via Nuitee
V
Verified traveler
6
Average
Pros:

Pretty decent hotel with no so great location and facilities.
Good to stay only if you're low on cash.

2015-01-20 via Nuitee
M
Marky
6
comodo col treno
Pros:

l hotel é nuovo in fase di completamento il dorm ha due letti a castello e un mini balcone la stanza é grande ma fa molto caldo l area intorno non é turistica

2014-12-07 via Nuitee
D
Dr.N D Palan
2
First ever experience in Pals,Mumbai.Trivandrum
Pros:

High price for. a double decker dormitory with out AC.
Sweating night through out.

2014-10-07 via Nuitee
V
Verified traveler
4
diferente
Pros:

La india es otro concepto. El hotel era barato, sin embargo las fotos son mucho mejores que su verdadero estado. La ubicación esta mal por sus altededores, como todo en la india caotivo. El personal estuvo bien. Y el servicio internet gratuito.

2014-03-14 via Nuitee
S
Sanjay
8
Value for money hotel.
Pros:

A budget hotel. Simple and to the point. No frills. Reasonably clean room. The service is prompt and the food is okay. The staff and management lack finesse but they do their job rather fast. I had an overall good experience for the money I spent. Just that from 9.30AM the renovation work started and it was impossible to nap all day until 6PM.

2014-03-10 via Nuitee
J
jose
2
Cuchitril de mala muerte
Pros:

Nada q ver con lo q ponía en la web. Además es caro.

2014-01-13 via Nuitee
X
Xavi
6
Bon hotel mais mal situé
Pros:

Le staff n'est pas très agréable et parle mal anglais, le quartier est inintéressant et loin de tout, mais les chambres sont très propres et Internet marchait bien.

2013-10-20 via Nuitee