Candlewood Suites Winnemucca by IHG

Hotels
Candlewood Suites
8.8 (307 reviews)
460 East Winnemucca Boulevard , Winnemucca , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Business center
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly staff
Cons:
Outdated facilities
Overpriced for quality

Categories

Cleanliness
8.55
Mixed sentiments about cleanliness; some comments indicate that while rooms appeared clean, certain areas like the bathroom sink required attention.
Service
9.55
The front desk staff received positive remarks, though there were some instances of slow service.
Location
9.05
Generally a good location mentioned positively in several reviews for being a convenient stop.
Room Quality
8.05
Room quality appears to be inconsistent, with several complaints about furniture disrepair and outdated features.
Amenities
9.05
Some nice amenities like a full kitchen, though there were mentions of minimal utensils and lacking options.
Value for Money
7.55
Several reviews indicated that the hotel felt overpriced for the quality and state of repairs.
Food and Beverage
9.05
Generally positive for available snacks; however, lack of hot coffee was a downside.
Overall Experience
9.55
Most users found the stay acceptable despite some criticisms and mentioned it as a preferred stop.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:07

Property Description

Convenient Amenities
The Candlewood Suites Winnemucca offers a fitness centre, a snack bar, and a business centre for guest convenience. Free Wi-Fi, kitchenettes in all rooms, and complimentary parking are provided to ensure a comfortable stay.

Entertainment Options
Each room is equipped with a cable TV and a DVD player, perfect for relaxing after a long day of travel or work. The hotel's proximity to the Winnemucca Golf Course offers guests a chance to enjoy outdoor activities during their stay.

Nearby Attractions
Located just a short drive from the Winnemucca Convention Center and a few hours away from Reno, guests can easily explore the local area and enjoy all that the region has to offer.

Experience comfort and convenience at Candlewood Suites Winnemucca. Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RNO

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 307 reviews
Cleanliness: 8.55
Service: 9.55
Location: 9.05
Room Quality: 8.05
Amenities: 9.05
Value for Money: 7.55
Food and Beverage: 9.05
Overall Experience: 9.55
A
Amber solo_traveller us
1
Thankfully only one night stay.
Pros:

There were two things I liked about this place, its proximity to I-80, and checking out and leaving.

Cons:

The hotel was one of top five dirtiest rooms I have ever stayed in, and I have stayed in some bad places. It's only saving grace was that the bed was clean. And trust me, given the state of the rest of the room, I checked closely. The bathtub was old and mildewy. The furniture was old, cracked, and dirty. The floor was sticky and within five minutes of getting out of the shower, my feet were black. My dog was with me so I went to the front desk to let them know about the furniture so they wouldn't think my dog did anything, and the front desk representative just said, "yeah, we are getting ready to remodel." She wasn't rude but was completely indifferent. There was no offer of a different room, or apology. She just didn't care. The next day, I went and asked about an ice machine and a different front desk employee said curtly, "we don't have one." Only after I replied with a surprised "okay" did she say, "sorry, I just woke up. We have bags of ice if you want one." What? You just woke up is a lousy excuse for poor customer service. Also, what large chain hotel doesn't have an ice machine? I don't mind paying a lot for a room if it is nice and the customer service is great. This place completely missed both marks. My recommendation: Find someplace better. This place is gross and the service is lacking.

2026-08-17 via Nuitee
R
Randy couple us
8
Pros:

Convenient placement

2026-08-12 via Nuitee
S
Shannon couple us
5
2026-08-09 via Nuitee
B
brenyaep Business
6
Double bed suite
Pros:

I had a very disappointing experience at this hotel. When we first arrived, the general manager told my grandmother there were no restrooms in the lobby. Later that same day, we discovered there were lobby restrooms after all. That left us wondering why we were told otherwise.

We arrived around 8:00 a.m. because I was traveling for a work assignment. We understood that early check-in might not be available, but the way it was communicated was unprofessional. Instead of explaining the situation politely, the general manager said, "It's 8:00 in the morning. We don't have rooms ready yet," in a rude and dismissive tone.

To make matters worse, the staff initially suggested that we extend our stay. However, when we called the next day to do exactly that, we were told there were no rooms available because the hotel was fully booked.

Overall, the customer service was disappointing. Guests deserve to be treated with respect, clear communication, and professionalism. The experience left us feeling unwelcome, and I hope management works on improving how they treat all guests.

2026-07-07 via Tripadvisor
D
Deborah couple us
10
Pros:

Visiting family- the location was great. Staff helped me with a late check-in.

2026-07-06 via Nuitee
C
Corrie family_with_children us
10
2026-06-22 via Nuitee
V
vineet solo_traveller in
10
Pros:

Everything about the hotel is fantastic including laundry facilities, games etc

Cons:

No restaurant, high cost

2026-06-19 via Nuitee
G
Gina couple us
7
2026-06-18 via Nuitee
J
Jesica couple us
9
2026-06-07 via Nuitee
G
Gust couple us
10
Pros:

Location was good. Facilities were very clean.

Cons:

Breakfast would have been nice

2026-06-02 via Nuitee
D
don frazier solo_traveller us
8
Pros:

Quick and easy off the freeway.

Cons:

Noisy
Carpets, a little dirty.
Nowhere to park when you're pulling a trailer

2026-05-26 via Nuitee
J
Jim couple us
10
2026-05-21 via Nuitee
L
Leonard couple us
10
It was comfortable and good.
Pros:

Very clean, great staff.

Cons:

No breakfast

2026-05-21 via Nuitee
D
David solo_traveller us
10
2026-05-18 via Nuitee
D
David family_with_children us
10
2026-05-18 via Nuitee
P
Paul family_with_children us
9
2026-05-08 via Nuitee
D
David W couple us
8
2026-04-21 via Nuitee
S
Sorensen couple us
10
Quick overnight stay. The lady at the front desk was very sweet and nice to talk to you.
Pros:

Great location with easy access to Interstate 80

2026-04-21 via Nuitee
E
Emily couple us
10
Clean and comfortable, everything we needed was available.
Pros:

Great amenities, everything was clean and nice

2026-03-30 via Nuitee
D
David couple us
9
2026-03-29 via Nuitee