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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Business center
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Heating
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Pets allowed
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Safety deposit box
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Facilities for disabled guests
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Daily housekeeping
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Snack bar
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
Review Highlights
Categories
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Property Description
Convenient Amenities
The Candlewood Suites Winnemucca offers a fitness centre, a snack bar, and a business centre for guest convenience. Free Wi-Fi, kitchenettes in all rooms, and complimentary parking are provided to ensure a comfortable stay.
Entertainment Options
Each room is equipped with a cable TV and a DVD player, perfect for relaxing after a long day of travel or work. The hotel's proximity to the Winnemucca Golf Course offers guests a chance to enjoy outdoor activities during their stay.
Nearby Attractions
Located just a short drive from the Winnemucca Convention Center and a few hours away from Reno, guests can easily explore the local area and enjoy all that the region has to offer.
Experience comfort and convenience at Candlewood Suites Winnemucca. Book your stay now!
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Property Accessibility
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Grabbing Handles: No
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: No
- Cabin Under Sink: No
- Shower Level Floor: No
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: No
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: No
- Elderly Impaired: No
- Electric Wheelchair: No
- Hearing Impaired: No
- Manual Wheelchair: No
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: No
- Crouches Cane Impaired Score: 0
- Elderly Impaired Score: 0
- Electric Wheelchair Score: 0
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 0
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 0
Guest Reviews
Very clean, staff very helpful. Nice overnight stay
There was no breakfast. They were difficult when I asked about breakfast.
The staff was weird. They did not seem to care about anything but themselves. I asked for Hilton honors and they said that they couldn't do that for my account. They were eating while waiting on customers.
i liked the kitchen and large working area.
the bed was way to firm. I only got a few hours of sleep due to the bed being so firm.
Easy to find.
Dated rooms and ripped furniture. No pool or true restaurant nearby.
There were two things I liked about this place, its proximity to I-80, and checking out and leaving.
The hotel was one of top five dirtiest rooms I have ever stayed in, and I have stayed in some bad places. It's only saving grace was that the bed was clean. And trust me, given the state of the rest of the room, I checked closely. The bathtub was old and mildewy. The furniture was old, cracked, and dirty. The floor was sticky and within five minutes of getting out of the shower, my feet were black. My dog was with me so I went to the front desk to let them know about the furniture so they wouldn't think my dog did anything, and the front desk representative just said, "yeah, we are getting ready to remodel." She wasn't rude but was completely indifferent. There was no offer of a different room, or apology. She just didn't care. The next day, I went and asked about an ice machine and a different front desk employee said curtly, "we don't have one." Only after I replied with a surprised "okay" did she say, "sorry, I just woke up. We have bags of ice if you want one." What? You just woke up is a lousy excuse for poor customer service. Also, what large chain hotel doesn't have an ice machine? I don't mind paying a lot for a room if it is nice and the customer service is great. This place completely missed both marks. My recommendation: Find someplace better. This place is gross and the service is lacking.
Convenient placement
I had a very disappointing experience at this hotel. When we first arrived, the general manager told my grandmother there were no restrooms in the lobby. Later that same day, we discovered there were lobby restrooms after all. That left us wondering why we were told otherwise.
We arrived around 8:00 a.m. because I was traveling for a work assignment. We understood that early check-in might not be available, but the way it was communicated was unprofessional. Instead of explaining the situation politely, the general manager said, "It's 8:00 in the morning. We don't have rooms ready yet," in a rude and dismissive tone.
To make matters worse, the staff initially suggested that we extend our stay. However, when we called the next day to do exactly that, we were told there were no rooms available because the hotel was fully booked.
Overall, the customer service was disappointing. Guests deserve to be treated with respect, clear communication, and professionalism. The experience left us feeling unwelcome, and I hope management works on improving how they treat all guests.
Visiting family- the location was great. Staff helped me with a late check-in.
Everything about the hotel is fantastic including laundry facilities, games etc
No restaurant, high cost
Location was good. Facilities were very clean.
Breakfast would have been nice
Quick and easy off the freeway.
Noisy
Carpets, a little dirty.
Nowhere to park when you're pulling a trailer
Very clean, great staff.
No breakfast
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