Hotel Puri Ayu

Hotels
7 (32 reviews)
Jalan Jendral Sudirman No 14 A Denpasar, Bali , Denpasar , id

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Air conditioning
Swimming pool
Restaurant
Room service
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Cons:
Unpleasant bathroom smell
Limited amenities

Categories

Cleanliness
5.39
The bathroom has a rather unpleasant smell and rusty metal items.
Service
8.36
The staff was very helpful and presentable, always responding to inquiries with a smile.
Location
8.4
Convenient location close to Udayana University and other amenities.
Room Quality
7.35
Basic room quality, simple, yet affordable.
Amenities
6.38
Limited amenities, with some services like the kitchen being unavailable during the stay.
Value for Money
7.34
Affordably priced, suitable for budget travelers.
Food and Beverage
5.39
The kitchen was closed for most of the stay, relying on external food options.
Overall Experience
7.36
A mixed experience, with good service but some disappointments in cleanliness and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:56

Property Description

Convenient Location
Located in the heart of Denpasar, Hotel Puri Ayu Bali is just a stone's throw away from Matahari Shopping Centre, making it the perfect base for your Bali adventures.

Relaxation and Dining
Unwind by taking a dip in our refreshing outdoor pool or pamper yourself with a rejuvenating massage at La Diva Spa. Indulge in a culinary journey at La Tamu Resto, where a variety of Indonesian, Chinese, and grill specialities await.

Exceptional Services
From organizing exciting excursions to providing top-notch concierge and car rental services, our dedicated staff at Bali Puri Ayu is committed to making your stay unforgettable.

Ready to experience the charm of Hotel Puri Ayu Bali? Book your stay now and create lasting memories in Bali.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: DPS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 9 years old stay for free when using an existing bed.
    People no matter the age stay for Rp 193,604 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7
Based on 32 reviews
Cleanliness: 5.39
Service: 8.36
Location: 8.4
Room Quality: 7.35
Amenities: 6.38
Value for Money: 7.34
Food and Beverage: 5.39
Overall Experience: 7.36
I
I Ketut solo_traveller nl
7
Pros:

Hij ligt in de stad,lokal eten is perfect.

Cons:

Zebra cross te weinig.

2026-01-19 via Nuitee
R
Roksana couple pl
8
2026-01-05 via Nuitee
S
Schwager solo_traveller au
10
I think the people were great. I think it’s in a good location and I will stay again.
Pros:

The staff will very helpful. I only stayed for the night, but they were very kind and it’s a simple place, but it’s a very cheap and I think it’s affordable.

Cons:

Nice

2025-12-04 via Nuitee
P
PandeAdi Cvngs couple id
10
2025-11-20 via Nuitee
P
PandeAdi Cvngs couple id
10
2025-11-20 via Nuitee
K
KISHAN extended_group my
6
Work Stay
Pros:

The staff was helpful and presentable. Always respond to your inquiry with a smile. The venue was located close to Udayana University, and I was here for work-related reasons.

Cons:

The bathroom has a rather unpleasant smell. Most of the metal items in the bathroom are rusty and emit a metallic odour. The kitchen was closed for the majority of my stay, despite the flyer stating it would be open until 2200 hours. I chose this venue because it was advertised as being near McDonald's; however, upon my arrival, the front desk informed me that it was closed permanently, leaving me reliant on Grab Food for the entire night I stayed.

2025-08-21 via Nuitee
I
ilaria family_with_children it
4
Cons:

Lo staff non parla in inglese quindi era molto difficile comunicare, ma ancor peggio tutti i servizi previsti dall’hotel non erano disponibili, né il ristorante, né la spa.

2025-07-16 via Nuitee
N
Nyah young couple be
2
Dirty, not comfortable beds, would NOT recommend
Pros:

Good location and big room.

Cons:

Room: dirty, not clean, towels were not even ready by 5pm (strange?). The card for the light and AC didn’t work so we had to use our own card.

Bathroom: very dirty! It wasn’t even cleaned because we saw lots of hair from the person before us. The bathtub is full of stains. The shower curtain is dirty. The shower head is disgusting and you had to stand against the wall if you wanted to get some bit of water. It took 5 min for the water to warm up and you only had warm water for like 3 minutes.

The bathroom door was broken so unable to close the door. And the door was full of water lime.

Breakfast: we saw a rat running in the breakfast area and there were lots of wasps. The food and fruit isn’t covered, it’s just baking in the hot sun. The rice and eggs were not warm and also not covered from the flies. There were people smoking inside.

Pool: the water was not clear blue so my guess is that it hasn’t been cleaned in a while. The window next to the pool was one big spot of waterlime so also hasn’t been cleaned in a while, really a lot of calcification.

Overall: would never recommend this hotel and would never come again. It is totally not worth the 3-stars. We have had cheaper hostels that were much cleaner!

2025-06-19 via Nuitee
K
Karen solo traveller au
10
Charming
Pros:

I’m an early riser so imagine sitting by the pool watching water cascade down the window into the pool while listening to early morning prayers, heaven 🙏. I love Bali

2025-06-10 via Nuitee
I
I family with young children id
7
Good
Pros:

Location

Cons:

Slow wifi

2025-04-06 via Nuitee
M
Mohamad young couple my
9
Superb
2025-01-25 via Nuitee
A
Atsuko
4
Pros:

チェックインした時からコップ類は汚く、バフタブは排水が流れない、バスタオルのみ、
それも時々忘れる。アメニティは2人にも関わらず1人分の事が多く電気ポットは水漏れ、言えば変えてくれるが排水は直したと言いながら最後まで流れませんでした。

2025-01-04 via Nuitee
D
Debora young couple id
9
I enjoy stayed in this hotel and will be back again if necessary.Family this was the second time sta
Pros:

The room is wide, comfortable even for adding an extra bed on the floor.

Cons:

The towel on the first day was so thin, but the next day the staff changed it to the thick one.

2024-10-30 via Nuitee
B
Budi solo traveller au
6
Put yourself in your customer’s shoes. Simple as!
Pros:

Quite hotel in capital city

Cons:

The management didn't really upgrade their facilities. They should spend more money for it to stand out from the crowd. Polite and friendly staff and good location though.

The bed and guestroom supplies such as bed linen and towels should be upgraded. I found stains on bed linen, holes on their worn towels and little shower cap, maybe xs size. I also had problems with their shower and missing button on toilet flush button before.

2024-03-11 via Nuitee
S
Simon solo traveller au
9
Superb
2024-02-01 via Nuitee
B
Budi solo traveller au
7
Overall Ok
Pros:

Clean and friendly staff.

Cons:

Booked on booking.com with a note that I would arrive in the middle of the night on January 4th ‘24 and requested a higher floor. The staff had no idea abt the booking when I arrived. Received the key went up to the third floor to find two single beds with no sheets. Moved to another room on 1st floor but couldn’t take shower because the shower head was broken. This hotel just need more maintenance and better communication with booking.com.

2024-01-09 via Nuitee
A
Anonymous group id
8
Very good
2023-11-22 via Nuitee
M
Mang family with young children id
7
Good
2023-02-09 via Nuitee
M
Melodeecious review category business travellers id
8
Very good
2023-01-31 via Nuitee
I
Ida review category business travellers id
9
Superb
2023-01-24 via Nuitee