Hilton Suites Jabal Omar Makkah

Hotels
Hilton Worldwide
9.2 (256 reviews)
Ibrahim Al Khalil Road, Makkah, 21955 , Makkah , SA

Facilities

Meeting rooms
Electric car charging station
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Elevator
ATM/banking
Gift shops or newsstand
Shopping on site
See all facilities

Review Highlights

Pros:
Excellent service
Great location

Categories

Cleanliness
9.19
Guests noted clean rooms and well-maintained facilities.
Service
9.66
Consistent praise for friendly and attentive staff across all reviews.
Location
9.7
Hotel's proximity to the Haram is frequently highlighted as a major advantage.
Room Quality
9.15
Spacious, comfortable suites that were well maintained.
Amenities
8.68
Standard quality for this hotel tier; specific amenities not detailed in reviews.
Value for Money
8.64
Standard quality for this hotel tier; value assessment not specifically mentioned.
Food and Beverage
9.19
Breakfast and dining options received excellent feedback.
Overall Experience
9.36
Multiple guests describe their stays as memorable and recommend the hotel highly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:56

Property Description

Welcome to Hilton Suites Jabal Omar Makkah, where luxurious comfort meets unparalleled hospitality in the heart of Makkah.

Exceptional Dining Options
Indulge in a culinary journey at Alqandeel Restaurant, one of our two exceptional dining venues, or savor 24-hour room service. For casual bites or a caffeine fix, our three coffee shops and lounges offer the perfect atmosphere to unwind.

Comfortable Accommodations
Relax in one of our 484 elegantly designed air-conditioned rooms featuring modern amenities such as LCD televisions, refrigerators, and luxurious rainfall showers. Enjoy complimentary wireless internet access to stay connected throughout your stay.

Convenient Amenities
Take advantage of features like a 24-hour business center, concierge services, and onsite laundry facilities, ensuring that all your needs are met with ease and convenience.

Experience the essence of Makkah by booking your stay with us today!

Important information:

  • Only Muslims are allowed to enter the holy cities of Mecca and Medina.
  • Couples wishing to share a room must provide proof of marriage.
  • Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JED

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

9.2
Based on 256 reviews
Cleanliness: 9.19
Service: 9.66
Location: 9.7
Room Quality: 9.15
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 9.19
Overall Experience: 9.36
R
Relax38572047826 Friends getaway Mecca, Makkah Province
10
Qandeel service
Pros:

....................................................................Iftar was amazing in qandeel it was lovely service from every one ................................................................................

2026-03-09 via Tripadvisor
V
V5445WPmohammeda Family
10
Thanks Sonnaya for your service
Pros:

I would like to commending the sonnaya for the quality of service provided. Her warm smile and elegant, professional manner in dealing with customers reflect a high level of professionalism and leave a very positive impression

2026-03-07 via Tripadvisor
D
Demaluxury Family Riyadh, Riyadh Province
10
Great choice
Pros:

We cane with family, booked 4 suits .. the beat category in this hotel which was our favorite

The panoramic two bedroom suit.

Heads up bathrooms are tiny ..

For the money ypur paying when your that close to the kaaba its a good value

Food is great .
Service in food area is amazing .

Ambience of the hotel is traditional ..

Location is amazing.

2026-03-06 via Tripadvisor
S
soumiam513 Family
10
Umrah 2026 from Antwerp Belgium
Pros:

Everything is perfectly good organized and everyone is so nice and cordial. Special thanks to Richo and Ramadan Abdelaziz 10/10

2026-03-06 via Tripadvisor
C
Climber60392519057 Friends getaway
10
Qandeel iftar
Pros:

Nice service from abdullah saleh , bayan , ola thanks to all the managers

2026-03-05 via Tripadvisor
Q
Q704GXanap Family
10
Hospitable
Pros:

All the staff were amazing and hospitable.

2026-03-05 via Tripadvisor
W
Wander40377324462 Couples
10
Iftar staff
Pros:

Service was awesome today i meet abdulhadi & mahmoud , muneer they was great
Bayan , ola , sara , reem , areen thanks for the extra care

2026-03-03 via Tripadvisor
5
561mohammadb Family
10
A
Pros:

Very delicious food

H 677 I will come again

2026-03-02 via Tripadvisor
A
abdulrahmanaK1478JI Family
10
Pleasant experience
Pros:

The experience was good, and “Ula” and “Salah” hosted us very professionally.

2026-03-01 via Tripadvisor
A
ahmadrT7456CR Family
10
Iftar and Suhoor
Pros:

The hilton suites jabal omar was an excellent hotel,the service and hospitality was awesome.The buffet was fantastic ,a lot of different food varietes.I and my family enjoyed it.The hotel is in close distance to the masjid al haram and I want to make a special thanks to host Tanvir and Al-amin the hosts had good welcoming and always greeting us with a smile

2026-02-25 via Tripadvisor
G
GoogleKelsetohy Family
10
Best hospitality luxury and views
Pros:

Best hospitality luxury and views with perfect food and beverage

2026-02-23 via Tripadvisor
M
mughthim Family Diryah, Riyadh Province
10
Excellent 👍
Pros:

Excellent food quality and diversity of options

2026-02-21 via Tripadvisor
R
R5799LC_ Couples
10
Outstanding service
Pros:

Best hotel ever i stayed. Staffs were very courteous and nice. Always at our service. I must mention two names Mr. Abdul Ahad ( Floor Manager) and Mr. Fathy (Restaurants Manager) were outstanding. Always ask us about our meal experience. Thanks a lot guys.

2026-02-19 via Tripadvisor
_
_J9036TI Family
10
Excellent stay
Pros:

We alwsys stsy in this hotel .This is our second home.Everything was exceent snd outstanding. Thanks to Resraurant crews and their Manager.

2026-02-18 via Tripadvisor
N
nasseraI4150HU Family
10
Awesome
Pros:

The location is wonderful just a cross Alharam, rooms are comfortable and clean, the staff are extremely jolly and helpful especially the reception and dinning. At the breakfast every staff were very welcoming and friendly. Some that I rember their names Rajab, Ula, Muneer, Sami, Ramadhan. In Sha Allah will come back whenever vising Maccah and for sure will recommend others.

2026-02-17 via Tripadvisor
Z
zaidy2026 Family
10
Hilton suites jabal omar
Pros:

Location was amazing. Great staff value for money great breakfast.

Abdul shakoor
Ahmed nazib
Saad
Abdur rahim

2026-02-16 via Tripadvisor
2
262mustaphas Family
10
Nice and homey Breakfast buffet
Pros:

The staff are very friendly especially Afif and Tanvi
Love the food variety and taste is very homey

2026-02-15 via Tripadvisor
E
E932EWmohamedm Family
10
Very good breakfast
Pros:

Breakfast very good, service excellent, Mohammad Alamin give us good service, Thank you all

2026-02-14 via Tripadvisor
Z
Zhrksr Family Abu Dhabi, Emirate of Abu Dhabi
10
Makkah Feb 2026
Pros:

Hilton Suites - Qandeel team are attentive and catered to our special requests. Was lovely with our ibaadah ongoing.

Ola was kind to look after my parentd

2026-02-14 via Tripadvisor
S
sakinahd2026 Family
10
Excellent stay
Pros:

Nice hotel and nice service as well. Good choices are good and service staffs are very helpful. Thank you too much for everything. Special thanks to Mr. Fathy and Mr.Abdul for the management.

2026-02-11 via Tripadvisor