Hilton Suites Jabal Omar Makkah

Hotels
•
Hilton Worldwide
9.2 (256 reviews)
Ibrahim Al Khalil Road, Makkah, 21955 , Makkah , SA
966-12-5567000

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Facilities

Meeting rooms
Electric car charging station
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Elevator
ATM/banking
Gift shops or newsstand
Shopping on site
See all facilities

Review Highlights

Pros:
Excellent service
Great location

Categories

Cleanliness
9.19
Guests noted clean rooms and well-maintained facilities.
Service
9.66
Consistent praise for friendly and attentive staff across all reviews.
Location
9.7
Hotel's proximity to the Haram is frequently highlighted as a major advantage.
Room Quality
9.15
Spacious, comfortable suites that were well maintained.
Amenities
8.68
Standard quality for this hotel tier; specific amenities not detailed in reviews.
Value for Money
8.64
Standard quality for this hotel tier; value assessment not specifically mentioned.
Food and Beverage
9.19
Breakfast and dining options received excellent feedback.
Overall Experience
9.36
Multiple guests describe their stays as memorable and recommend the hotel highly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:56

Property Description

Welcome to Hilton Suites Jabal Omar Makkah, where luxurious comfort meets unparalleled hospitality in the heart of Makkah.

Exceptional Dining Options
Indulge in a culinary journey at Alqandeel Restaurant, one of our two exceptional dining venues, or savor 24-hour room service. For casual bites or a caffeine fix, our three coffee shops and lounges offer the perfect atmosphere to unwind.

Comfortable Accommodations
Relax in one of our 484 elegantly designed air-conditioned rooms featuring modern amenities such as LCD televisions, refrigerators, and luxurious rainfall showers. Enjoy complimentary wireless internet access to stay connected throughout your stay.

Convenient Amenities
Take advantage of features like a 24-hour business center, concierge services, and onsite laundry facilities, ensuring that all your needs are met with ease and convenience.

Experience the essence of Makkah by booking your stay with us today!

Important information:

  • Only Muslims are allowed to enter the holy cities of Mecca and Medina.
  • Couples wishing to share a room must provide proof of marriage.
  • Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JED

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

9.2
Based on 256 reviews
Cleanliness: 9.19
Service: 9.66
Location: 9.7
Room Quality: 9.15
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 9.19
Overall Experience: 9.36
C
Connector23973793869 • Family
10
Al khalil Caffe
Pros:

Abdullah Rana gave us good service, our family members is very happy. Good willing, we will meet again inshallah.

Thanks

2026-04-04 • via Tripadvisor
1
139arafata • Friends getaway
10
Khalil Caffe
Pros:

Abdullah Rana Excellent service al khalil Caffe

2026-04-04 • via Tripadvisor
K
khanf810 • Family
10
Bayan (5stars)
Pros:

Excellent service
Bayan was great took care of us everyday. She is a keeper.
Love to stay again when in town.

2026-04-03 • via Tripadvisor
N
norahk144 • Family
10
Great
Pros:

Bayan al shomorani is great and very nice

2026-04-03 • via Tripadvisor
O
Odyssey50628706747 • Solo travel
10
Qandeel service , team , breakfast
Pros:

Amazing service , team , management
Thanks to the hostess Bayan , ola
The management rajab fathi mustafa nada tahseen

2026-04-02 • via Tripadvisor
P
P6841CEmohamedb • Family
10
Excellent breakfast
Pros:

Excellent Breqkfqst, foods very good. Service very good. Mohamed Alamin & Zaky give us good service

2026-04-02 • via Tripadvisor
F
F52NGmuhammadi • Family
10
Service at Hilton suites
Pros:

Service at Breakfast was excellent
From the management all tge way to the waiters
Really impressive
Reception was great
Check in was quick and very efficient staff
Thank you

2026-03-31 • via Tripadvisor
V
Vacation04946747501 • Family
10
Breakfast good
Pros:

Very good service, Very good breakfast. Mohammad Alamein, Abdul hadi, sala take care us

2026-03-31 • via Tripadvisor
I
I1364IB_ • Family
10
Very good breakfast
Pros:

Excellent Breakfast, Service very good . Abdul Hadi & Mohammad Alamin best

2026-03-31 • via Tripadvisor
6
654dianai • Friends getaway • Istanbul
10
Top notch!
Pros:

The manager was very kind and helpful as well as the waiters

2026-03-30 • via Tripadvisor
6
604serrak • Family
10
Excellemt Breakfast
Pros:

Exceiient Breakfast, Servıce very good. All staff very heıpfull. Mohammad Alamın and hossaın gıbe us good servıce

2026-03-30 • via Tripadvisor
H
harnadiemasrachmadaf • Family
10
Very good breakfast
Pros:

Breakfast is very good, service was super, Mohammad Alamin give US excellent service

2026-03-30 • via Tripadvisor
5
583gx • Family
10
Al khalil Caffe
Pros:

(Al khalil caffe) Abdullah Rana best service .

He make for us Karak Tee its very testy.

Thanks for wonderful Service.

2026-03-27 • via Tripadvisor
W
widyp2026 • Family
10
Breakfast at Hilton
Pros:

Marvelous stay and excellent breakfast and service as well. Thanks to service crews.

2026-03-27 • via Tripadvisor
F
F4799UQalim • Family
10
Breakfast and stay
Pros:

Very pleasant stay and facilities were perfect. Breakfast was excellent. Thanks to Mr. Abdulahad and Mr.Fathy for their care.

2026-03-27 • via Tripadvisor
2
218muhds • Family
10
stay at hilton
Pros:

The breakfast restaurant was nice with lots of variety and stay was also nice as well. thanks to hilton staff and their managers.

2026-03-27 • via Tripadvisor
G
Global00289798481 • Friends getaway
10
Hilton stay
Pros:

First time I visited this place and found everything well and nice.
Thank you so much.

2026-03-21 • via Tripadvisor
M
mdjoynala936 • Family
10
Breakfast
Pros:

Glad to share the feedback. We are too satisfied with facilities services and Staffs caring attitude.

2026-03-21 • via Tripadvisor
7
74zareena • Family
10
Absolutely fantastic
Pros:

Loved the whole experience. Can’t fault it. Alhamdulillah brilliant location but it’s the staff what makes the place outstanding especially the restaurant staff. Ramadan Abdul Aziz, Danish, Ibrahim and Nico were extremely caring, hospitable and a pleasure to meet every single suhoor morning. The food was fab. Rooms were more spacious than their competitors where we have stayed before. Overall an incredible experience. Can’t wait to come back next Ramadan.

2026-03-17 • via Tripadvisor
I
izh2026 • Family
10
Beautiful experience at Hilton suites.
Pros:

Wonderful experience during Sehri as we went during Ramadan. The staff were incredible, the service was outstanding and the food was exquisite. Highly recommend, as the experience was amazing. First Class.

2026-03-17 • via Tripadvisor