ibis Santiago Las Condes

Hotels
•
ibis
7.6 (6220 reviews)
Calle O'Connell, 165 , Santiago , CL
+56 2 2687 7800

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean common areas
Cons:
Small rooms
Noisy
High prices for some rooms

Categories

Cleanliness
7.01
Several mentions of maintenance issues and room quality without sufficient cleanliness praise.
Service
7.98
Generally positive feedback on staff, although some inconsistency noted.
Location
9.02
Frequent commendation for the convenient location; many positive mentions.
Room Quality
6.47
Rooms described as small and with noise issues; general dissatisfaction.
Amenities
7.5
Basic amenities mentioned; lack of gym and limited room facilities noted.
Value for Money
7.76
Some rooms considered overpriced compared to quality; varied responses.
Food and Beverage
7.51
Breakfast received some compliments, but there were issues with service.
Overall Experience
7.58
A mix of good and bad experiences, averaging towards a decent stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:19

Property Description

Convenient Location in Santiago
Ibis Santiago Manquehue Norte offers a bar, restaurant, and free Wi-Fi access. The rooms feature modern amenities like a flat-screen TV, air conditioning, and sound-proofing for a comfortable stay.

24-Hour Front Desk and Tour Desk
The hotel provides a 24-hour front desk, tour desk, and luggage storage for your convenience. Explore nearby attractions such as Araucano Park, Bellas Artes Museum, and La Moneda Presidential Palace.

Easy Access to Airport and City Attractions
Located just 30 minutes from Arturo Merino Benitez Airport, Ibis Santiago Manquehue Norte is a great choice for travelers. Book now for a pleasant stay in Santiago.

Important information:

Porperty allows pets (cats and dogs), presenting their Vaccination Card up to date, please note that an extra charge of $11,900 with VAT and per night, which is paid at check-in together with the nights of the Reservation.








LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid seperately.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Location

Guest Reviews

7.6
Based on 6220 reviews
Cleanliness: 7.01
Service: 7.98
Location: 9.02
Room Quality: 6.47
Amenities: 7.5
Value for Money: 7.76
Food and Beverage: 7.51
Overall Experience: 7.58
P
Pablo • solo_traveller • br
9
2026-10-31 • via Nuitee
J
Johnny • couple • cl
10
Buena estancia
Pros:

La ubicación y el desayuno

Cons:

Todo me pareció bien

2026-10-30 • via Nuitee
Álvaro • couple • co
10
Pros:

El espacio agradable

Cons:

El desayuno. Losnhuevos nunca estuvieron en su punto

2026-10-30 • via Nuitee
M
Medina • couple • bo
8
2026-10-30 • via Nuitee
R
Rafael • couple • br
10
2026-10-29 • via Nuitee
V
VICTORIA • solo_traveller • cl
10
2026-10-29 • via Nuitee
G
guzman • couple • cl
10
2026-10-28 • via Nuitee
C
CRISTIAN • solo_traveller • cl
9
Pros:

Desayuno

Cons:

Aire acondicionada malo

2026-10-28 • via Nuitee
D
DANIELLA • family_with_children • cl
2
2026-10-27 • via Nuitee
S
Seba • couple • ar
7
2026-10-27 • via Nuitee
D
DANIELLA • family_with_children • cl
2
Creo que es caro para las instalaciones y servicios así como check in y parking.
Pros:

Ubicación

Cons:

Nos cobraron más de lo reserva decía un adulto y un niño 17 años pero NO lo respetaron

2026-10-27 • via Nuitee
J
Jorge • couple • cl
9
2026-10-27 • via Nuitee
C
Claudia • couple • cl
8
Pros:

La ubicación

Cons:

Pocas toallas

2026-10-27 • via Nuitee
E
Esther • couple • cl
10
2026-10-26 • via Nuitee
C
Cristian • couple • cl
7
Bien
Pros:

Bien la ubicación ya que tiene buena conectividad.
Bueno el desayuno, surtido y variado, con café en máquina siempre en stock.
Personal amable.

Cons:

Baño con poca ventilación.
Burletes de las puertas del baño defectuosos, se pasaba todo el agua.
Malo todo el pan del desayuno, seco, se rompía, muy migoso.

2026-10-26 • via Nuitee
P
Paulina • couple • cl
5
Pros:

Ubicación

Cons:

Operaciones:
Mal el check in
Mal la entrega de respuestas del personal en recepción
Mal no contar con back up en caso tengan problema de sistema check in
***
Instalaciones:
Baño pequeño
Baño sin ventilación
Ducha con 1 plato de ducha en el techo, no tienes alternativa de sacar la ducha y no mojar el pelo
Dejan toalla de ducha, no de mano

2026-10-26 • via Nuitee
M
Mauricio • family_with_children • cl
6
2026-10-26 • via Nuitee
O
olga • solo_traveller • cl
10
2026-10-26 • via Nuitee
J
JUANITA • solo_traveller • cl
9
Buen relax en Santiago de Chile
Pros:

Muy bueno el bar, el restaurante, la cama perfecta, muy cómoda la habitación

Cons:

Solo la luz del baño en el 1 piso, en con sensor y si uno se queda quieto, se apaga...

2026-10-25 • via Nuitee
E
Eric Javier • couple • pa
9
Pros:

Location is great, easy walk to the subway, good restaurants nearby.

Cons:

Room's a bit small, but good enough for our needs.

2026-10-25 • via Nuitee