ibis Santiago Las Condes

Hotels
ibis
7.6 (6116 reviews)
Calle O'Connell, 165 , Santiago , cl

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean common areas
Cons:
Small rooms
Noisy
High prices for some rooms

Categories

Cleanliness
7.01
Several mentions of maintenance issues and room quality without sufficient cleanliness praise.
Service
7.98
Generally positive feedback on staff, although some inconsistency noted.
Location
9.02
Frequent commendation for the convenient location; many positive mentions.
Room Quality
6.47
Rooms described as small and with noise issues; general dissatisfaction.
Amenities
7.5
Basic amenities mentioned; lack of gym and limited room facilities noted.
Value for Money
7.76
Some rooms considered overpriced compared to quality; varied responses.
Food and Beverage
7.51
Breakfast received some compliments, but there were issues with service.
Overall Experience
7.58
A mix of good and bad experiences, averaging towards a decent stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:19

Property Description

Convenient Location in Santiago
Ibis Santiago Manquehue Norte offers a bar, restaurant, and free Wi-Fi access. The rooms feature modern amenities like a flat-screen TV, air conditioning, and sound-proofing for a comfortable stay.

24-Hour Front Desk and Tour Desk
The hotel provides a 24-hour front desk, tour desk, and luggage storage for your convenience. Explore nearby attractions such as Araucano Park, Bellas Artes Museum, and La Moneda Presidential Palace.

Easy Access to Airport and City Attractions
Located just 30 minutes from Arturo Merino Benitez Airport, Ibis Santiago Manquehue Norte is a great choice for travelers. Book now for a pleasant stay in Santiago.

Important information:

Porperty allows pets (cats and dogs), presenting their Vaccination Card up to date, please note that an extra charge of $11,900 with VAT and per night, which is paid at check-in together with the nights of the Reservation.








LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid seperately.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.6
Based on 6116 reviews
Cleanliness: 7.01
Service: 7.98
Location: 9.02
Room Quality: 6.47
Amenities: 7.5
Value for Money: 7.76
Food and Beverage: 7.51
Overall Experience: 7.58
R
Rene couple cl
6
2026-07-04 via Nuitee
C
Cesar solo_traveller cl
8
2026-07-04 via Nuitee
I
Ignacio family_with_children cl
6
Normal
Pros:

Estacionamiento y personal resolutivo

Cons:

Poco limpieza en las piezas. En los baños no había ni siquiera vaso para enjuagarse. El nivel -2 sector de ascensores un olor desagradable a basura

2026-07-04 via Nuitee
C
Carolina solo_traveller cl
4
Pros:

Me gusto el desayuno y el trato del servicio en el desayuno, no me gusto la habitación cero acogedora me senti angustiada era muy fria.

Cons:

Cuando reserve busque hotel que tuviera parking liberado y eso ofrecia el hotel cuando llegue me encontre que el parking habia que pagarlo.

2026-07-03 via Nuitee
O
Oscar family_with_children co
10
Un lugar súper bien ubicado
Pros:

Muy organizado, muy bien ubicado

Cons:

Falta un poco de mejor atención de algunos funcionarios

2026-07-02 via Nuitee
R
RAÚL ERNESTO solo_traveller ar
10
Pros:

Que tiene un restaurante muy lindo en la entrada.

Cons:

No tengo nada para criticar o decir que algo no me gustó.

2026-07-02 via Nuitee
M
Mariella couple pe
9
2026-07-01 via Nuitee
V
Victor family_with_children uy
7
Buena relación precio-calidad
Pros:

Habitaciones cómodas, buen desayuno!

Cons:

No fue fácil ubicar la entrada al hotel, está en un subsuelo respecto a la calle.

2026-07-01 via Nuitee
P
Paula family_with_children cl
10
2026-06-30 via Nuitee
R
Roberto family_with_children uy
7
Pros:

Bien ubicado, seguro, personal amable.

Cons:

Si llegas mas de las 22:00 no tienes restaurante abierto

2026-06-30 via Nuitee
M
Mardones solo_traveller cl
9
Pros:

Ubicación, precio y atención

2026-06-30 via Nuitee
A
Alejandra solo_traveller cl
1
Cons:

Mal olor, piso sucio, habitación demasiado pequeña, recepción poco amable

2026-06-30 via Nuitee
F
florez solo_traveller co
7
2026-06-30 via Nuitee
Y
Yessica extended_group co
10
2026-06-30 via Nuitee
H
Héctor Marcelo solo_traveller cl
7
Cons:

El olor ediondo que cuando entras del estacionamiento al ascensor

De

2026-06-29 via Nuitee
J
Julio solo_traveller qa
10
Pros:

La habitación y su staff

Cons:

El ingreso. El piso del Frontis del hotel ea de piedras lo que no permite deslizar las maletas. En muchos casos hay que cargar las maletas para ingresar al loby del hotel

2026-06-29 via Nuitee
S
Said solo_traveller cl
9
2026-06-28 via Nuitee
J
Juan carlos couple ar
8
Bueno
Cons:

Los mozos del restaurante y el trato del personal del restaurante

2026-06-27 via Nuitee
P
paulina solo_traveller cl
8
Agradable
Pros:

La cama muy cómoda

Cons:

El servicio de tv, específicamente los canales

2026-06-26 via Nuitee
C
Carmen solo_traveller cl
8
2026-06-26 via Nuitee