ibis Santiago Las Condes

Hotels
ibis
7.6 (5672 reviews)
Calle O'Connell, 165 , Santiago , cl

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean common areas
Cons:
Small rooms
Noisy
High prices for some rooms

Categories

Cleanliness
7.01
Several mentions of maintenance issues and room quality without sufficient cleanliness praise.
Service
7.98
Generally positive feedback on staff, although some inconsistency noted.
Location
9.02
Frequent commendation for the convenient location; many positive mentions.
Room Quality
6.47
Rooms described as small and with noise issues; general dissatisfaction.
Amenities
7.5
Basic amenities mentioned; lack of gym and limited room facilities noted.
Value for Money
7.76
Some rooms considered overpriced compared to quality; varied responses.
Food and Beverage
7.51
Breakfast received some compliments, but there were issues with service.
Overall Experience
7.58
A mix of good and bad experiences, averaging towards a decent stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:19

Property Description

Convenient Location in Santiago
Ibis Santiago Manquehue Norte offers a bar, restaurant, and free Wi-Fi access. The rooms feature modern amenities like a flat-screen TV, air conditioning, and sound-proofing for a comfortable stay.

24-Hour Front Desk and Tour Desk
The hotel provides a 24-hour front desk, tour desk, and luggage storage for your convenience. Explore nearby attractions such as Araucano Park, Bellas Artes Museum, and La Moneda Presidential Palace.

Easy Access to Airport and City Attractions
Located just 30 minutes from Arturo Merino Benitez Airport, Ibis Santiago Manquehue Norte is a great choice for travelers. Book now for a pleasant stay in Santiago.

Important information:


Porperty allows pets (cats and dogs), presenting their Vaccination Card up to date, please note that an extra charge of $11,900 with VAT and per night, which is paid at check-in together with the nights of the Reservation.








LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid seperately.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.6
Based on 5672 reviews
Cleanliness: 7.01
Service: 7.98
Location: 9.02
Room Quality: 6.47
Amenities: 7.5
Value for Money: 7.76
Food and Beverage: 7.51
Overall Experience: 7.58
B
Belen solo_traveller cl
10
2026-04-11 via Nuitee
H
Hernando couple pe
7
2026-04-10 via Nuitee
solo_traveller cl
7
2026-04-10 via Nuitee
J
Juan David solo_traveller co
9
2026-04-09 via Nuitee
A
Andrea solo_traveller co
9
2026-04-09 via Nuitee
N
Nicolas solo_traveller cl
6
Pros:

El restaurant

Cons:

el baño

2026-04-08 via Nuitee
C
CARLOS couple cl
9
Hotel bien ubicado, ideal para una estadía corta de trabajo
Pros:

Limpieza en general, comodidad de las instalaciones ( cama, baño) y buen desayuno, todo a un precio razonable.

Cons:

Si bien las ventanas tienen doble vidrio, se escucha bastante el intenso tráfico.

2026-04-07 via Nuitee
L
Lucila couple ar
9
Pros:

ubicación

2026-04-07 via Nuitee
F
Félix solo_traveller cl
6
Bien.
Pros:

Su restaurante y la ubicación. El estacionamiento cómodo y seguro

Cons:

Camas duras y pocas almohadas

2026-04-06 via Nuitee
L
Luchix.07 family_with_children pe
9
Tranquilidad
Pros:

La atencion del personal muy atento tanto de la recepción como el del restaurant olivia , ubicacion perfecta

Cons:

Que los desayunos era lo mismo tal vez agregar otras frutas y los jugos .

2026-04-06 via Nuitee
S
Sandra Patricia couple co
10
Pros:

Atención y amabilidad de todo el personal

2026-04-06 via Nuitee
P
pm couple cl
5
Pros:

Não agua quente

2026-04-06 via Nuitee
T
triviño couple cl
10
Pros:

Me encantó el desayuno buffet que ofrecen

Cons:

Cierra temprano el bar

2026-04-05 via Nuitee
S
Stefania family_with_children cl
10
2026-04-05 via Nuitee
T
Teodoro couple cl
9
2026-04-05 via Nuitee
L
lorena extended_group ar
10
Pros:

La amabilidad del personal
La ubicación

2026-04-05 via Nuitee
E
Enrique couple cl
6
Pros:

Ubicación y estcionamiento

Cons:

Anticuado

2026-04-04 via Nuitee
D
Daniella solo_traveller cl
5
Aceptable.
Pros:

La ubicación, que tenía un escritorio.

Cons:

La pieza es muy pequeña y oscura. No había basurero, ni un hervidor para poder calentar el agua y tomar tecito. La ducha no era de telefono, por lo cual era complejo ducharse sin mojarse el pelo. La puerta del baño se cerraba sola, lo cual hizo que me hiciera una herida en el pie, el shampoo era incomodo de sacar. Había un hoyo en el techo. Cobran extra por el estacionamiento, el desayuno era muy simple.

2026-04-03 via Nuitee
S
Sigrid Uebel couple de
3
2026-04-03 via Nuitee
R
Rodolfo Walter couple ar
8
Excelente servicio
Pros:

La ubicación y buen servicio especialmente del restaurante del hotel.

Cons:

Tamaño de la Tv

2026-04-03 via Nuitee