ibis Santiago Las Condes

Hotels
ibis
7.6 (5672 reviews)
Calle O'Connell, 165 , Santiago , cl

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean common areas
Cons:
Small rooms
Noisy
High prices for some rooms

Categories

Cleanliness
7.01
Several mentions of maintenance issues and room quality without sufficient cleanliness praise.
Service
7.98
Generally positive feedback on staff, although some inconsistency noted.
Location
9.02
Frequent commendation for the convenient location; many positive mentions.
Room Quality
6.47
Rooms described as small and with noise issues; general dissatisfaction.
Amenities
7.5
Basic amenities mentioned; lack of gym and limited room facilities noted.
Value for Money
7.76
Some rooms considered overpriced compared to quality; varied responses.
Food and Beverage
7.51
Breakfast received some compliments, but there were issues with service.
Overall Experience
7.58
A mix of good and bad experiences, averaging towards a decent stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:19

Property Description

Convenient Location in Santiago
Ibis Santiago Manquehue Norte offers a bar, restaurant, and free Wi-Fi access. The rooms feature modern amenities like a flat-screen TV, air conditioning, and sound-proofing for a comfortable stay.

24-Hour Front Desk and Tour Desk
The hotel provides a 24-hour front desk, tour desk, and luggage storage for your convenience. Explore nearby attractions such as Araucano Park, Bellas Artes Museum, and La Moneda Presidential Palace.

Easy Access to Airport and City Attractions
Located just 30 minutes from Arturo Merino Benitez Airport, Ibis Santiago Manquehue Norte is a great choice for travelers. Book now for a pleasant stay in Santiago.

Important information:


Porperty allows pets (cats and dogs), presenting their Vaccination Card up to date, please note that an extra charge of $11,900 with VAT and per night, which is paid at check-in together with the nights of the Reservation.








LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid seperately.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.6
Based on 5672 reviews
Cleanliness: 7.01
Service: 7.98
Location: 9.02
Room Quality: 6.47
Amenities: 7.5
Value for Money: 7.76
Food and Beverage: 7.51
Overall Experience: 7.58
T
TOBE3001 family_with_children cl
10
2026-03-14 via Nuitee
M
Magdiel couple cl
8
Excelente ubicación muy conveniente cuando lo encuentres a buen precio
Pros:

La ubicación

Cons:

Las instalaciones no han sido actualizadas, la ducha no tiene buen drenaje

2026-03-14 via Nuitee
Y
Yevenes solo_traveller cl
10
2026-03-14 via Nuitee
D
Daniel Ricardo solo_traveller pe
9
2026-03-13 via Nuitee
D
Delgado solo_traveller cl
1
2026-03-13 via Nuitee
C
Carlos couple cl
8
2026-03-12 via Nuitee
G
Gustavo solo_traveller ar
8
Buena opción
Pros:

La atención del staff

Cons:

Todo estuvo bien

2026-03-12 via Nuitee
Y
Yanin Monzalve couple cl
10
Excelente
Pros:

La habitación estaba limpia, el colchón era cómodo y el agua tenía buena presión.

Cons:

La televisión era un poco pequeña, pero nada terrible.

2026-03-11 via Nuitee
M
María solo_traveller uy
7
2026-03-11 via Nuitee
C
Conny solo_traveller cl
3
Poco confortable
Cons:

No tiene en la habitación control remoto para control el aire, no tiene servicio de sándwich como tampoco servicio al cuarto. No posse mucho aislamiento con las otras habitaciones y por último no tiene claridad de cobros con las empresas terminan de cobrar a los pasajeros a la hora de hacer el check out.

2026-03-10 via Nuitee
L
lorena extended_group ar
10
Pros:

hermoso

2026-03-10 via Nuitee
C
Carlos solo_traveller cl
6
2026-03-09 via Nuitee
M
Miriam couple cl
8
2026-03-09 via Nuitee
M
Martin solo_traveller cl
10
Excelente relación precio calidad y gran ubicación
Pros:

Todo

Cons:

Quería quedarme más tiempo

2026-03-09 via Nuitee
C
Carlos solo_traveller cl
10
una experiencia positiva y agradable
Pros:

un lugar bien ubicado, equipado, buena atención... tienes buenos espacios, el entorno es agradable y seguro. El lugar en sí te brinda esa sensación de comodidad y seguridad. El personal es amable, cordial.

Cons:

quede conforme

2026-03-09 via Nuitee
R
ROMMIE couple cl
10
2026-03-08 via Nuitee
F
Felipe couple cl
8
2026-03-07 via Nuitee
D
Daniel solo_traveller cl
10
Vale la pena segun costo calidad
Pros:

El desayuno muy bueno y la habitación muy limpia, ordenada y sin malos olores

2026-03-07 via Nuitee
E
Eric solo_traveller fr
8
2026-03-07 via Nuitee
J
Jessica solo_traveller cl
7
Noche de paso
Pros:

La ubicación

Cons:

La cama no era muy cómoda, no había frigobar, el agua de la ducha se escapaba fuera dejando mojado el piso

2026-03-07 via Nuitee