ibis Santiago Las Condes

Hotels
ibis
7.6 (5885 reviews)
Calle O'Connell, 165 , Santiago , cl

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean common areas
Cons:
Small rooms
Noisy
High prices for some rooms

Categories

Cleanliness
7.01
Several mentions of maintenance issues and room quality without sufficient cleanliness praise.
Service
7.98
Generally positive feedback on staff, although some inconsistency noted.
Location
9.02
Frequent commendation for the convenient location; many positive mentions.
Room Quality
6.47
Rooms described as small and with noise issues; general dissatisfaction.
Amenities
7.5
Basic amenities mentioned; lack of gym and limited room facilities noted.
Value for Money
7.76
Some rooms considered overpriced compared to quality; varied responses.
Food and Beverage
7.51
Breakfast received some compliments, but there were issues with service.
Overall Experience
7.58
A mix of good and bad experiences, averaging towards a decent stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:19

Property Description

Convenient Location in Santiago
Ibis Santiago Manquehue Norte offers a bar, restaurant, and free Wi-Fi access. The rooms feature modern amenities like a flat-screen TV, air conditioning, and sound-proofing for a comfortable stay.

24-Hour Front Desk and Tour Desk
The hotel provides a 24-hour front desk, tour desk, and luggage storage for your convenience. Explore nearby attractions such as Araucano Park, Bellas Artes Museum, and La Moneda Presidential Palace.

Easy Access to Airport and City Attractions
Located just 30 minutes from Arturo Merino Benitez Airport, Ibis Santiago Manquehue Norte is a great choice for travelers. Book now for a pleasant stay in Santiago.

Important information:


Porperty allows pets (cats and dogs), presenting their Vaccination Card up to date, please note that an extra charge of $11,900 with VAT and per night, which is paid at check-in together with the nights of the Reservation.








LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid seperately.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.6
Based on 5885 reviews
Cleanliness: 7.01
Service: 7.98
Location: 9.02
Room Quality: 6.47
Amenities: 7.5
Value for Money: 7.76
Food and Beverage: 7.51
Overall Experience: 7.58
L
Luis Ricardo solo_traveller cl
9
Pros:

Ubicación y relación precio calidad

Cons:

La ventana de la habitación no cerraba bien. Me refiero al ajuste. Se colaba el aire.

2026-05-09 via Nuitee
R
Ricardo solo_traveller cl
8
Pros:

Buenas atencion

2026-05-07 via Nuitee
R
Rodrigo couple cl
5
Mal descanso
Pros:

El desayuno no estaba incluido, siempre que he reservado en estos hoteles incluye el desayuno

Cons:

La aislacion acustica del hotel horrible, se escuchaba todo durante la noche portazos dentro del hotel, el ascensor, no descanse. Nunca mas voy

2026-05-06 via Nuitee
O
Olga luz solo_traveller ar
8
2026-05-06 via Nuitee
C
Claudia solo_traveller br
10
2026-05-06 via Nuitee
B
Barrena couple ar
10
2026-05-05 via Nuitee
A
Alicia solo_traveller cl
3
Cons:

desayuno incluido debieran advertir que estacionamiento es aparte nunca me habia tocado pagar estacionamiento en un hotel

2026-05-05 via Nuitee
K
Kenneth couple cl
10
Muy agradable y placentera
Pros:

Perfecto, muy limpio y cómodo

Cons:

Nada

2026-05-05 via Nuitee
L
LeylaFU solo_traveller cl
8
Pros:

La ubicación es excelente.

Cons:

El estacionamiento no está incluido.

2026-05-05 via Nuitee
R
Ramirez Lara couple cl
4
Uncomfortable room
Pros:

The location

Cons:

The room. It was too small. The bed really uncomfortable and noisy. I got cold sleeping and there was nothing extra to use in the room

2026-05-05 via Nuitee
B
Bustos couple cl
9
2026-05-04 via Nuitee
F
Fabio solo_traveller cl
9
2026-05-04 via Nuitee
D
Damian Hugo family_with_children ar
9
Volveria
Pros:

La ubicacion es muy buena

Cons:

no me gustaron las almohadas

2026-05-04 via Nuitee
Y
Yeyson couple cl
10
Placentera y acogedora.
Pros:

Buena recepción, espacio amigable y acogedor y por sobre todo, un lugar con buena limpieza.

Cons:

La verdad mentiría si dijera algo no me gustó, la experiencia 10/10!!

2026-05-04 via Nuitee
G
Gutiérrez solo_traveller cl
9
2026-05-04 via Nuitee
R
Ricardo solo_traveller cl
9
2026-05-04 via Nuitee
P
Patricio solo_traveller ar
7
2026-05-03 via Nuitee
C
Corominas family_with_children ar
7
adecuado confort
Pros:

el alojamiento me pareció adecuado, la vista muy buena

Cons:

no logré contratar adecuadamente el desayuno y lo tuve que pagar aparte
hubiera esperado una pequeña heladera en el sitio

2026-05-03 via Nuitee
M
moraga solo_traveller cl
5
2026-05-03 via Nuitee
M
MONICA solo_traveller cl
5
Regular, no lo recomiendo.tuve que cambiarme de habitación, esto se pudo evitar.
Pros:

Limpieza

Cons:

Personal de la recepción. Poco preparados, poco claros, se veía desorden en la información, como que estaban preparados para lo básico. Pero ante cualquier cambio, colapsaban.se notaba el caos y nerviosismo.

2026-05-03 via Nuitee