Hampton Inn & Suites Albany at Albany Mall

Hotels
•
Hampton Inn
9 (222 reviews)
2628 Dawson Road , Albany , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Delicious breakfast
Great front desk personnel
Cons:
Dirty carpet and bathroom
Room cleanliness could be improved

Categories

Cleanliness
7.89
The rooms cleanliness was marginal at best, dirty carpet and bathroom needed cleaning.
Service
9.36
Most of the front desk personnel were great.
Location
9.4
Standard quality for this hotel tier.
Room Quality
8.35
The first room had plaster and baseboard loosely on the floor, but I was offered another room.
Amenities
9.38
Standard quality for this hotel tier.
Value for Money
9.34
Standard quality for this hotel tier.
Food and Beverage
9.39
The breakfast was delicious and the highlight of the day.
Overall Experience
8.86
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:14

Property Description

Convenient Location
Located just 4 miles from the city centre and opposite the Albany Mall, the Hampton Inn and Suites offers easy access to shopping and attractions in Albany.

Comfortable Accommodations
Guests can enjoy amenities such as free Wi-Fi, flat-screen cable TV, work desk, and complimentary continental breakfast, ensuring a comfortable stay in all rooms.

On-Site Facilities
With an outdoor pool, fitness centre, launderette, and snack shop, guests have everything they need for a convenient and enjoyable stay at the Albany Hampton Inn and Suites.

Book your stay at the Albany Hampton Inn and Suites at Albany Mall for a relaxing and convenient experience in Albany.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ABY

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 222 reviews
Cleanliness: 7.89
Service: 9.36
Location: 9.4
Room Quality: 8.35
Amenities: 9.38
Value for Money: 9.34
Food and Beverage: 9.39
Overall Experience: 8.86
J
Jennifer • family_with_children • us
10
2026-10-15 • via Nuitee
L
lewis • couple • us
1
Four night three moves....horrible experience!!!!
Pros:

I use to like the name because it meant quality. Not so much anymore.

Cons:

Cold water in first room. Then they said it was fixed. Come to find out it was scalding hot no matter what settings. Mechanic left his toos in the room.Moved to another room. Toilet was broken. Finally moved again to a king suite. So I moved three times in a four night stay. That's horrible!!! No comp for the nights and no points. I no where I will not be staying unless I'm made hole again.

2026-10-13 • via Nuitee
T
Telelia • extended_group • us
8
The whole experience was ok
Pros:

It was nice

Cons:

The breakfast was horrible the bananas green waffles batter was tough couldn’t eat it. Our bathroom sink didn’t have a plug so if you drop something in the sink it’s going straight down the drain.

2026-10-07 • via Nuitee
M
Mark • couple • us
8
2026-09-15 • via Nuitee
S
Sasha • couple • us
10
I absolutely loved staying at home away from home!! Jessica was the best host ever!!
Pros:

EXCELLENT, CLEAN, FRESH

Cons:

The breakfast was mediocre

2026-09-06 • via Nuitee
D
Darryl • solo_traveller • us
8
2026-08-27 • via Nuitee
T
Telia • solo_traveller • us
4
Please read above.
Cons:

The staff was inconsistent: they told me I could extend and then left me stranded with no where to go saying they were booked.

2026-08-11 • via Nuitee
L
Lurae • family_with_children • us
10
2026-08-05 • via Nuitee
D
Dallas • couple • us
10
2026-07-25 • via Nuitee
G
Geia • couple • us
1
Very disappointing
Pros:

Nothing at all

Cons:

The sheets were not clean and I had to change my own linen after requesting linen three times and given dirty linen which was full of hair each time and spotted I just purchased my own linen at that point and was never offered any compensation or change of rooms. The shower was backed up 🤦‍♀️

2026-07-23 • via Nuitee
E
Evangelar • couple • us
10
Pros:

Very comfy large room and April was extremely accommodating

2026-07-20 • via Nuitee
B
Beverly • family_with_children • us
1
2026-07-14 • via Nuitee
J
Jessica • couple • us
8
2026-07-10 • via Nuitee
T
Tere • couple • us
10
Apparently a popular corporate hotel with great service and friendly.
Pros:

Friendly well located for a stopover to break up a trip. Very quiet room with a shower which is what I asked for.

Cons:

NA

2026-07-09 • via Nuitee
J
Joseph • family_with_children • us
7
Not a 5 star hotel but maybe a 4
Pros:

Beds were nice, quiet

Cons:

Ice machine on the fourth floor was broke, coffee was cold and 2 pots were empty

2026-07-08 • via Nuitee
T
Tammy • solo_traveller • us
10
Pros:

Everything customer service, cleanliness, breakfast, and the beds was very comfortable. I will be returning to visit this location again.

Cons:

Everything was exceptionally awesome

2026-07-06 • via Nuitee
C
Courtney • couple • us
6
Pros:

It was quiet.

Cons:

They ran out of clean bath towels so we had to use them thin beach towels. The breakfast wasn’t good at all. The bacon was burnt bc it was overcooked, the grits were thick and cold although in a warmer, and the bagels were stale. The apple juice was watery and even the coffee was old, not fresh. Definitely could’ve done better, went to Waffle House that’s next door to them instead!!

2026-07-06 • via Nuitee
B
Bridgette • couple • us
10
2026-07-05 • via Nuitee
B
Bridgette • couple • us
10
2026-07-05 • via Nuitee
C
Christina • solo_traveller • us
10
2026-07-02 • via Nuitee