Hampton Inn & Suites Albany at Albany Mall

Hotels
•
Hampton Inn
9 (190 reviews)
2628 Dawson Road , Albany , us

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Delicious breakfast
Great front desk personnel
Cons:
Dirty carpet and bathroom
Room cleanliness could be improved

Categories

Cleanliness
7.89
The rooms cleanliness was marginal at best, dirty carpet and bathroom needed cleaning.
Service
9.36
Most of the front desk personnel were great.
Location
9.4
Standard quality for this hotel tier.
Room Quality
8.35
The first room had plaster and baseboard loosely on the floor, but I was offered another room.
Amenities
9.38
Standard quality for this hotel tier.
Value for Money
9.34
Standard quality for this hotel tier.
Food and Beverage
9.39
The breakfast was delicious and the highlight of the day.
Overall Experience
8.86
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:14

Property Description

Convenient Location
Located just 4 miles from the city centre and opposite the Albany Mall, the Hampton Inn and Suites offers easy access to shopping and attractions in Albany.

Comfortable Accommodations
Guests can enjoy amenities such as free Wi-Fi, flat-screen cable TV, work desk, and complimentary continental breakfast, ensuring a comfortable stay in all rooms.

On-Site Facilities
With an outdoor pool, fitness centre, launderette, and snack shop, guests have everything they need for a convenient and enjoyable stay at the Albany Hampton Inn and Suites.

Book your stay at the Albany Hampton Inn and Suites at Albany Mall for a relaxing and convenient experience in Albany.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ABY

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 190 reviews
Cleanliness: 7.89
Service: 9.36
Location: 9.4
Room Quality: 8.35
Amenities: 9.38
Value for Money: 9.34
Food and Beverage: 9.39
Overall Experience: 8.86
R
Rosalind H • solo_traveller • us
10
2026-04-21 • via Nuitee
J
Joy • couple • us
9
2026-04-20 • via Nuitee
L
Lurae • extended_group • us
10
Pros:

Cleanliness and staff

Cons:

Na

2026-04-19 • via Nuitee
I
Ivelis • solo_traveller • us
10
Pros:

Very clean and friendly staff. Location was perfect there is absolutely everything walking distance.

Cons:

Pool was dirty

2026-04-13 • via Nuitee
R
Ron • couple • us
9
2026-04-08 • via Nuitee
L
LaCangy • solo_traveller • us
10
I had a very comfortable stay.
Pros:

It was clean and quiet. Check in was easy.

Cons:

No complaints.

2026-04-06 • via Nuitee
K
Kamisha • couple • us
10
2026-03-30 • via Nuitee
M
Mary • family_with_children • us
8
Pros:

Location

Cons:

The water wasn't as hot as I think it could have been

2026-03-23 • via Nuitee
D
Dale Marie • couple • us
10
Excellent breakfast and friendly staff is part of the experience.
Pros:

It had a wonderful breakfast bar with very good food. The decor in the dining room as well as other areas of the hotel was excellent — modern and interesting. The staff was friendly and helpful.

Cons:

There is nothing to dislike about this hotel. It is well maintained.

2026-03-09 • via Nuitee
R
Rhonda • family_with_children • us
10
2026-03-08 • via Nuitee
G
George • solo_traveller • us
6
Disappointing
Pros:

Hampton Inn.

Cons:

This property did not live up to our expectations for Hampton Inns. Facility is worn in need of update. Staff was not as attentive as usual for H I. Breakfast was sub par. Late getting out.
Reflected poor management.

2026-03-03 • via Nuitee
G
Gerald • couple • us
9
2026-03-02 • via Nuitee
D
Deborah • family_with_children • us
8
Good
Pros:

Breakfast

2026-01-28 • via Nuitee
S
Shanaya • couple • us
10
2025-12-28 • via Nuitee
B
Brittany • couple • us
8
2025-12-25 • via Nuitee
T
Tiffany • family_with_children • us
10
2025-12-03 • via Nuitee
I
icen • couple • us
5
2025-11-18 • via Nuitee
O
Odella • family
10
Pros:

I like the design of the breakfast area. It was very inviting. The breakfast was delicious. The pillows were way too soft, they need to be upgraded to firm pillows. The hotel overall was very clean.

2025-07-29 • via Nuitee
W
William • family
6
Pros:

The breakfast was the highlight of the day. Most of the front desk personnel were great. The rooms cleanliness was marginal at best. Dirty carpet and bathroom needed cleaning. The first room given to me had plaster and baseboard loosely on the floor. I was offered another room. I promise you l will not bother your hotel chain in the future. Dr. Hogans

2025-07-14 • via Nuitee
D
Debra • family
10
Pros:

Great hotel and wonderful staff

2025-06-01 • via Nuitee