Hampton by Hilton Lansing West

Hotels
Hampton Inn
8.8 (419 reviews)
900 North Canal Road , Lansing , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Decent breakfast
Cons:
Cleanliness issues
Hot tub not operational
Dated room condition

Categories

Cleanliness
8.13
Several reviews noted issues with cleanliness and maintenance.
Service
9.6
Most reviews highlighted friendly and kind staff.
Location
9.64
Positive mentions about the hotel's convenient location.
Room Quality
8.09
Multiple comments on dated and worn room condition.
Amenities
8.12
The hot tub was out of service, and furniture needed updating.
Value for Money
9.08
Generally perceived as a good deal despite some drawbacks.
Food and Beverage
8.63
Breakfast received mixed reviews but was generally acceptable.
Overall Experience
9.1
Overall average stay with notable issues affecting satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:50

Property Description

Convenient Location
Situated just off Interstates 96 and 69, Hampton Inn & Suites Lansing West offers easy access to Michigan State University and the State Capitol building, making it an ideal choice for both business and leisure travelers.

Modern Amenities
Each room is equipped with a flat-screen cable TV, microwave, and fridge for added convenience. Guests can also enjoy free Wi-Fi throughout the property, ensuring a comfortable stay.

Relaxation and Recreation
Take a dip in the indoor pool, unwind in the hot tub, or stay active in the fitness centre. Additionally, guests can utilize the business centre and take advantage of complimentary parking during their visit.

Book your stay at Hampton Inn & Suites Lansing West now for a seamless blend of comfort and convenience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAN

Location

Guest Reviews

8.8
Based on 419 reviews
Cleanliness: 8.13
Service: 9.6
Location: 9.64
Room Quality: 8.09
Amenities: 8.12
Value for Money: 9.08
Food and Beverage: 8.63
Overall Experience: 9.1
J
Julie couple us
10
Comfortable and nice appearance.
Pros:

It was very clean. It had a nice variety of options.

Cons:

More fresh fruit.

2026-08-27 via Nuitee
J
Jessical extended_group us
2
Cons:

The uncleanliness of the bathroom , having to clean the bathroom myself

2026-08-24 via Nuitee
R
Romina couple us
4
Uncomfortable especially due to the dirty sheets
Pros:

The location was near to the places we needed to go

Cons:

The sheets were dirty . We ask for room service and never receive any .

2026-08-15 via Nuitee
G
Gilliams extended_group us
4
I was very disappointed and let down as I am accustomed to a much higher standard for Hampton.
Pros:

It was close to where I needed to be

Cons:

Paint in the bathroom was peeling. There were several long hairs on the tub and walls of the shower along with a cobweb in the corner of the bathroom. The shower did not look properly cleaned. For example there was a random reddish stain in the corner of the tub that looked like dried shower gel. There were also many white stains on the bathroom walls like maybe bleach or some cleaner (at least that’s what I hoped it was). I didn’t properly inspect when I dropped off my bags and it was too late by the time I realized it. Carpet looked like it needed a good cleaning and I was scared to walk barefoot on the floors. The bed was not comfortable at all.

2026-08-09 via Nuitee
A
Amanda couple us
9
2026-07-12 via Nuitee
S
Stauffer couple us
7
I’d probably stay somewhere else next time
Pros:

Close to where we needed to be

Cons:

For 2 consecutive nights we had some drunk black guy pound on our door after 1am. Tried to call the desk but no response. There’s nobody at the front desk after 11pm. Very few luggage carts. Water pressure was horrible!

2026-06-28 via Nuitee
S
Stauffer couple us
9
2026-06-23 via Nuitee
E
E couple us
6
It was ok for one night
Pros:

Staff was friendly, great location

Cons:

No orange juice , well no juices at all for breakfast, 1 kleenex in the box in the room , room really run down , torn furniture, paid for late checkout and they kept calling between 11 and 1 to see if I was gonna checkout

2026-06-18 via Nuitee
E
E9583XBwilliamb Couples Murfreesboro, Tennessee
4
Good location but disappointing hotel.
Pros:

I’m sorry to have to post this review as we generally are quite happy with Hampton Inn properties. We arrived at our room to find the bed not professionally made and tucked, the vinyl covered bench was well worn with tears in the fabric, but our initial problem was that we were assigned a 3rd floor room and there were no luggage carts! The front desk lady was very understanding and gave us a no hassle refund.

2026-06-09 via Tripadvisor
V
Vicki family_with_children us
10
2026-06-05 via Nuitee
K
Karla couple us
5
Pros:

It was okay.

Cons:

Desperately needs updating. Wholes in carpet, bath tub faucet broken.

2026-05-27 via Nuitee
X
Xia couple us
10
Pros:

It was spacious and clean.

2026-05-26 via Nuitee
C
Chasity couple us
1
2026-05-16 via Nuitee
V
Vonalee couple us
8
2026-05-15 via Nuitee
R
Robert E solo_traveller us
9
Pros:

Oatmeal and yogurt. Plenty of space for all

Cons:

N/A l. Everything was great!

2026-05-08 via Nuitee
O
Orsburn couple us
10
2026-05-02 via Nuitee
S
Sophie solo_traveller fr
9
Pros:

Chambre très spacieuse et très calme. Accueil très agréable. Petit déjeuner copieux.

Cons:

Déçue de ne pas avoir pu réserver une chambre avec un seul lit alors que je voyageais seule !

2026-04-28 via Nuitee
S
Shellie solo_traveller us
8
2026-04-20 via Nuitee
K
Kathy extended_group us
9
2026-04-19 via Nuitee
A
Ashley couple us
6
2026-04-02 via Nuitee