Hampton by Hilton Lansing West

Hotels
•
Hampton Inn
8.8 (421 reviews)
900 North Canal Road , Lansing , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Decent breakfast
Cons:
Cleanliness issues
Hot tub not operational
Dated room condition

Categories

Cleanliness
8.13
Several reviews noted issues with cleanliness and maintenance.
Service
9.6
Most reviews highlighted friendly and kind staff.
Location
9.64
Positive mentions about the hotel's convenient location.
Room Quality
8.09
Multiple comments on dated and worn room condition.
Amenities
8.12
The hot tub was out of service, and furniture needed updating.
Value for Money
9.08
Generally perceived as a good deal despite some drawbacks.
Food and Beverage
8.63
Breakfast received mixed reviews but was generally acceptable.
Overall Experience
9.1
Overall average stay with notable issues affecting satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:50

Property Description

Convenient Location
Situated just off Interstates 96 and 69, Hampton Inn & Suites Lansing West offers easy access to Michigan State University and the State Capitol building, making it an ideal choice for both business and leisure travelers.

Modern Amenities
Each room is equipped with a flat-screen cable TV, microwave, and fridge for added convenience. Guests can also enjoy free Wi-Fi throughout the property, ensuring a comfortable stay.

Relaxation and Recreation
Take a dip in the indoor pool, unwind in the hot tub, or stay active in the fitness centre. Additionally, guests can utilize the business centre and take advantage of complimentary parking during their visit.

Book your stay at Hampton Inn & Suites Lansing West now for a seamless blend of comfort and convenience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAN

Location

Guest Reviews

8.8
Based on 421 reviews
Cleanliness: 8.13
Service: 9.6
Location: 9.64
Room Quality: 8.09
Amenities: 8.12
Value for Money: 9.08
Food and Beverage: 8.63
Overall Experience: 9.1
L
Lester • couple • us
10
Pros:

It was great

Cons:

Having to come and get my pet because someone said she was barking too much I paid for the service!😡

2026-10-20 • via Nuitee
R
Renata • couple • us
7
2026-10-20 • via Nuitee
J
Jason • family_with_children • us
9
2026-09-18 • via Nuitee
C
Clair • couple • ca
4
Our 1 might stay was not good. even though it was reported as good when asked at check out.
Pros:

Location...

Cons:

Re: Room 426 Lansing West The bed was lumpy and the sheets exhibited pilling. The sheets needed replacement. My wife and I removed the comforter and use a tan blanket on the bed for the night. The dark carpet was not disgusting, it was worse than that. Enough said...

2026-09-05 • via Nuitee
C
Christina • family_with_children • us
6
2026-09-01 • via Nuitee
L
Lee • couple • us
10
2026-08-30 • via Nuitee
J
Julie • couple • us
10
Comfortable and nice appearance.
Pros:

It was very clean. It had a nice variety of options.

Cons:

More fresh fruit.

2026-08-27 • via Nuitee
J
Jessical • extended_group • us
2
Cons:

The uncleanliness of the bathroom , having to clean the bathroom myself

2026-08-24 • via Nuitee
R
Romina • couple • us
4
Uncomfortable especially due to the dirty sheets
Pros:

The location was near to the places we needed to go

Cons:

The sheets were dirty . We ask for room service and never receive any .

2026-08-15 • via Nuitee
G
Gilliams • extended_group • us
4
I was very disappointed and let down as I am accustomed to a much higher standard for Hampton.
Pros:

It was close to where I needed to be

Cons:

Paint in the bathroom was peeling. There were several long hairs on the tub and walls of the shower along with a cobweb in the corner of the bathroom. The shower did not look properly cleaned. For example there was a random reddish stain in the corner of the tub that looked like dried shower gel. There were also many white stains on the bathroom walls like maybe bleach or some cleaner (at least that’s what I hoped it was). I didn’t properly inspect when I dropped off my bags and it was too late by the time I realized it. Carpet looked like it needed a good cleaning and I was scared to walk barefoot on the floors. The bed was not comfortable at all.

2026-08-09 • via Nuitee
A
Amanda • couple • us
9
2026-07-12 • via Nuitee
S
Stauffer • couple • us
7
I’d probably stay somewhere else next time
Pros:

Close to where we needed to be

Cons:

For 2 consecutive nights we had some drunk black guy pound on our door after 1am. Tried to call the desk but no response. There’s nobody at the front desk after 11pm. Very few luggage carts. Water pressure was horrible!

2026-06-28 • via Nuitee
S
Stauffer • couple • us
9
2026-06-23 • via Nuitee
E
E • couple • us
6
It was ok for one night
Pros:

Staff was friendly, great location

Cons:

No orange juice , well no juices at all for breakfast, 1 kleenex in the box in the room , room really run down , torn furniture, paid for late checkout and they kept calling between 11 and 1 to see if I was gonna checkout

2026-06-18 • via Nuitee
E
E9583XBwilliamb • Couples • Murfreesboro, Tennessee
4
Good location but disappointing hotel.
Pros:

I’m sorry to have to post this review as we generally are quite happy with Hampton Inn properties. We arrived at our room to find the bed not professionally made and tucked, the vinyl covered bench was well worn with tears in the fabric, but our initial problem was that we were assigned a 3rd floor room and there were no luggage carts! The front desk lady was very understanding and gave us a no hassle refund.

2026-06-09 • via Tripadvisor
V
Vicki • family_with_children • us
10
2026-06-05 • via Nuitee
K
Karla • couple • us
5
Pros:

It was okay.

Cons:

Desperately needs updating. Wholes in carpet, bath tub faucet broken.

2026-05-27 • via Nuitee
X
Xia • couple • us
10
Pros:

It was spacious and clean.

2026-05-26 • via Nuitee
C
Chasity • couple • us
1
2026-05-16 • via Nuitee
V
Vonalee • couple • us
8
2026-05-15 • via Nuitee