Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Safety deposit box
Tour desk
Ironing service
Non-smoking throughout
Board games/puzzles
See all facilities

Review Highlights

Pros:
Location
Service
Amenities
Cons:
Noise
Room Size

Categories

Cleanliness
6.96
Some complaints about noise and bathroom size may indicate cleanliness is a concern.
Service
8.43
Generally, service was described positively, but some staff interactions were not ideal.
Location
8.97
Many reviews praised the location as very convenient and attractive.
Room Quality
7.42
Issues with noise and bed size negatively influenced room quality assessments.
Amenities
7.95
Good amenities like the pool and breakfast area, but complaints about pool temperature.
Value for Money
8.41
Most guests felt they received good value for their stay.
Food and Beverage
7.46
Breakfast was basic and could use more variety.
Overall Experience
8.43
Overall enjoyable experience despite some shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:22

Property Description

Lush Garden Oasis:
Hotel Hulku boasts an extensive garden, wooden terrace with hammocks, and a serene fountain, creating a peaceful oasis just 200 meters from Playa del Carmen's beaches.

Comfortable Rooms:
Each room is elegantly decorated with wooden accents and equipped with air conditioning, cable TV, and a minibar. The private bathrooms feature showers, with some rooms offering a coffee maker and kitchenette for added convenience.

Convenient Location:
Situated a short 5-minute walk from the vibrant 5th Avenue, guests can easily explore a variety of restaurants, bars, and nightclubs. Additionally, the hotel is a short drive from popular attractions like Xcaret and Puerto Aventura, with Cancun International Airport just 90 minutes away.

Book your stay at Hotel Hulku for a tranquil and convenient beach getaway.

Important information:

Environmental fee $ 34 MXN per person/per night (not included in the reservation) This fee is to be paid directly at the front desk at check-in in cash.

In case you require an invoice, please request it directly from the accommodations when making payment for your reservation.

Balconies are not guaranteed, all balconies are subject to availability.

Parking Service is not included in the reservation, is free.Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CUN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 17 years old stay for US$40 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 459 reviews
Cleanliness: 6.96
Service: 8.43
Location: 8.97
Room Quality: 7.42
Amenities: 7.95
Value for Money: 8.41
Food and Beverage: 7.46
Overall Experience: 8.43
M
Michaela • extended_group • cz
7
Krásná oáza v džungli, kterou kazí noční hluk.
Pros:

Kousek džungle uprostřed městského shonu. Ideální místo na schování před sluncem. Personál byl velmi milý a ochotně nám poradil se vším, co jsme potřebovali.

Cons:

Bohužel hotel má velmi slabé odhlučnění, takže hluk z blízkých barů byl slyšet až do ranních hodin, což rušilo spánek. Snídaně byly bohužel velmi monotónní a velmi jednoduché.

2026-04-16 • via Nuitee
G
gauthier • family_with_children • fr
9
Excellent rapport qualité prix, je recommande
Pros:

L'emplacement, chambre spacieuse avec rangements, l'esprit zen de l'hôtel avec beaucoup de verdure en plein centre, la gentillesse du personnel, hotel propre et très bien entretenu. Pour les familles il y a un coin jeux pour les enfants avec cabane et balançoire, piscine avec large créneau de 9h à 21h. Nous avons eu la chance d'apercoir un raton laveur qui promenait dans le jardin au tout petit matin

Cons:

Piscine un peu froide pour moi mais ça n'a pas empêché les enfants de se baigner et se régaler.
Chambre un peu sombre en journée mais nous n'y étions pas donc ça ne nous a pas dérangé

2026-04-15 • via Nuitee
I
ilia_malamut • couple • ru
8
Pros:

очень зеленый уютный отель, настоящий оазис посреди номера, с красивым водопадом, свисающими лианами и лавочками. Номер немного винтажный но атмосферный и стильный, мебель немного уставшая, холодильник пеерстал работать под конец отпуска, плохо уходила вода в раковине. Персонал тоже разный Омар очень приятный и контактный, всегда подсказывал хоошие кафе в округе, как куда доехать, другое администратор не говорил на английском и приходилось общаться через переводчик. Расположение идеальное - рядом оба автобусных терминала, 5 авеню и море 500 метров. В целом нам все понравилось, за эти деньги лучше вариант найти сложно

Cons:

Очень простые завтраки - всегда салат дыня, манго, яблоки, гранола и йогур а также тосты с джемом + чай /кофе или сок. Нет яичницы, вообще даже вареных яиц, нарезки колбас или сыра тоже нет. Уставшая мебель и сантехника

2026-04-15 • via Nuitee
S
Stephie Teran • solo_traveller • pl
9
Pros:

The design of the gardens is just fantastic. Hallways and every spot around is well thought, with confy common relaxing areas everywhere. Beds were really comfortable and clean. Breakfast is very simple, a good start. Room is big enough and had lovely balcony. Staff at nights was super funny and kind.

Cons:

Since the plants require to be watered constantly, is very common to see very slippery spots everywhere. Most of the time were marked, although the risk is there specially for kids and absent-minded as the floor is mostly tiled.
Also, pool was freezing, no one was in.

2026-04-14 • via Nuitee
T
Tünde • couple • gb
10
Pros:

Great location, really nice atmosphere. Everyone was kind and helpful, rooms very clean.

2026-04-10 • via Nuitee
P
Paola • couple • us
10
2026-04-08 • via Nuitee
N
NYCKOLA • family_with_children • fr
8
2026-04-08 • via Nuitee
P
Petra • family_with_children • ie
9
2026-04-07 • via Nuitee
D
DIANA • family_with_children • mx
10
2026-04-06 • via Nuitee
M
Maria • couple • dk
4
Elendigt
Pros:

Beliggenheden er rigtig god - tæt på Fifth Avenue, men stadig uden for meget støj om aftenen/natten

Cons:

Mikroskopisk pool med 3 liggestole.
Mørke/dystre og “fugtige” værelser.
Nærmest ikke-eksisterende morgenmad.
Usandsynlig dårlig service i receptionen. Den mandlige receptionist med briller er muligvis den mindst servicemindede mexicaner jeg nogensinde har mødt. Uanset hvad man forsøgte at kommunikere til ham, var svaret “no inglés”
Vi glemte et par Gucci sko da vi tjekkede ud, og ved første henvendelse kendte de intet til det. Først da jeg skrev “bestemt” tilbage, dukkede de op.
Vi tjekkede ud 4 dage før planlagt.
Omgivelserne gør, at det kunne være en lille perle, men det er det langt fra.

2026-04-06 • via Nuitee
M
marina • family_with_children • fr
8
Pros:

L'emplacement, le petit dejeuner
Le jardin de l'hôtel magnifique et bien équipé

Cons:

Chambre a côté d'un bar je pense, la musique est forte
Piscine froide car a l'ombre
Demander a l'acceuil pour ouvrir le parking a chaque fois

2026-04-06 • via Nuitee
N
Nicolas Conti • family_with_children • ar
9
2026-04-05 • via Nuitee
C
Carlotta • couple • fr
9
Pros:

Tout

Cons:

Le bruit das bars la nuit

2026-04-05 • via Nuitee
A
Annalisa • couple • it
8
Pros:

Posizione ottima

Cons:

Poca insonorizzazione

2026-04-03 • via Nuitee
A
Ana • family_with_children • us
10
Excelente lugar
Pros:

Muy bonito el hotel y el trato del personal todos muy amables ❤️👍

2026-04-03 • via Nuitee
M
Mariana • family_with_children • ar
8
2026-04-03 • via Nuitee
C
Cardona • extended_group • mx
10
2026-04-02 • via Nuitee
S
Stephane • couple • fr
6
Pros:

Petit hôtel charmant avec plein de végétation, cadre agréable, chambre sympa …

Cons:

Bruit à l extérieur.. petit déjeuner offert mais continental avec suppléments..

2026-03-29 • via Nuitee
R
Roma • family_with_children • es
9
Pros:

Me gustó la ubicación y la decoración tipo selva. El personal super agradable y disponible

Cons:

Me gustó todo si tengo que buscar algo pondría un poco más de fantasía el desayuna, por 5 días hemos comido exactamente lo mismo

2026-03-29 • via Nuitee
A
Alvarado • couple • us
9
2026-03-25 • via Nuitee