Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Terrace
Garden
See all facilities

Review Highlights

Pros:
Location
Service
Amenities
Cons:
Noise
Room Size

Categories

Cleanliness
6.96
Some complaints about noise and bathroom size may indicate cleanliness is a concern.
Service
8.43
Generally, service was described positively, but some staff interactions were not ideal.
Location
8.97
Many reviews praised the location as very convenient and attractive.
Room Quality
7.42
Issues with noise and bed size negatively influenced room quality assessments.
Amenities
7.95
Good amenities like the pool and breakfast area, but complaints about pool temperature.
Value for Money
8.41
Most guests felt they received good value for their stay.
Food and Beverage
7.46
Breakfast was basic and could use more variety.
Overall Experience
8.43
Overall enjoyable experience despite some shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:22

Property Description

Lush Garden Oasis:
Hotel Hulku boasts an extensive garden, wooden terrace with hammocks, and a serene fountain, creating a peaceful oasis just 200 meters from Playa del Carmen's beaches.

Comfortable Rooms:
Each room is elegantly decorated with wooden accents and equipped with air conditioning, cable TV, and a minibar. The private bathrooms feature showers, with some rooms offering a coffee maker and kitchenette for added convenience.

Convenient Location:
Situated a short 5-minute walk from the vibrant 5th Avenue, guests can easily explore a variety of restaurants, bars, and nightclubs. Additionally, the hotel is a short drive from popular attractions like Xcaret and Puerto Aventura, with Cancun International Airport just 90 minutes away.

Book your stay at Hotel Hulku for a tranquil and convenient beach getaway.

Important information:

Environmental fee $ 34 MXN per person/per night (not included in the reservation) This fee is to be paid directly at the front desk at check-in in cash.

In case you require an invoice, please request it directly from the accommodations when making payment for your reservation.

Balconies are not guaranteed, all balconies are subject to availability.

Parking Service is not included in the reservation, is free.Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CUN

Location

Guest Reviews

8
Based on 594 reviews
Cleanliness: 6.96
Service: 8.43
Location: 8.97
Room Quality: 7.42
Amenities: 7.95
Value for Money: 8.41
Food and Beverage: 7.46
Overall Experience: 8.43
C
Cecilia • family_with_children • br
7
Boa localização
Pros:

A localização é muito boa.

Cons:

A pousada não tem acessibilidade, todos os ambientes são desnivelados por degraus, o que dificulta carrinhos a locomoção com de bebê e cadeira de rodas. O hotel não dispõe de elevador para os andares superiores

2026-08-27 • via Nuitee
M
Mario • couple • it
10
2026-08-26 • via Nuitee
C
Christian • solo_traveller • es
10
Gran Hotel
Pros:

Personal muy amable , Muy bonito el lugar , Instalaciones Limplias , Desayunos ricos la Srita Angeles super atenta , Habitaciones excelentes
Ubicación muy buena, Regresare sin duda alguna

Cons:

Todo Muy Bien

2026-08-24 • via Nuitee
L
Laila • family_with_children • fr
10
Calme et réconfortant
Pros:

Hotel super mignon, à la végétation luxuriante incroyable 😍. La piscine était hyper agréable, on y est resté des heures ! La chambre était confortable avec une petite cuisine individuelle équipée. L'air conditionné + des ventilateurs fonctionnaient parfaitement. Petit déjeuner copieux. Un lieu très calme et réconfortant.

2026-08-24 • via Nuitee
A
Anton • family_with_children • mx
8
Muy bien para familias
Pros:

La alberca

Cons:

Faltó una cocinita

2026-08-22 • via Nuitee
T
Tito • solo_traveller • br
10
Muito bom
Pros:

A localização é perfeita

Cons:

Alguns funcionários trabalhavam a contra gosto e no anúncio dizia que havia frigobar, mas o que tinha era uma adega e sem local apropriado para ser ligada.

2026-08-20 • via Nuitee
R
rafael matias • solo_traveller • ar
10
2026-08-19 • via Nuitee
J
JoAn • couple • ar
10
2026-08-18 • via Nuitee
L
Lavinia • couple • it
3
2026-08-17 • via Nuitee
F
Francisco • family_with_children • us
9
2026-08-17 • via Nuitee
L
Luiza • solo_traveller • br
3
2026-08-13 • via Nuitee
N
Nicolas • family_with_children • cl
6
Bien
Pros:

La relación precio calidad

Cons:

Lo peligroso de las escaleras y con la humedad se hacían muy riesgosas

2026-08-13 • via Nuitee
M
María Camila • extended_group • co
5
Pros:

El lugar es muy lindo.

Cons:

La actitud del personal no me gustó, no eran tan atentos y cuando llegamos no nos enseñaron a usar las llaves de la entrada al hotel y aun así pretendían que supieramos como abrir la puerta. Hicimos uso del parqueadero del hotel pero a veces se demoraban en respondernos para abrir y cerrar la puerta. Nos dejaron toallas para el cuerpo rotas y en mal estado. Me disgusto que el día que tenia para descansar hicieron una serenata a las 7 am a todo volumen, lo que me impidio seguir durmiendo tranquilamente. El desayuno muy básico, siempre un pan tostado y yogurt con granola y la misma furta: melon papaya piña, la fruta no se veia muy fresca.

2026-08-12 • via Nuitee
L
Lucia • couple • it
5
Da Evitare!!!
Pros:

La posizione e il parcheggio incluso

Cons:

Praticamente tutto. Stanza sporca, lenzuola e asciugamani gialli, servizio inesistente. Ci hanno chiesto un orario del check in ma quando ci siamo presentati non c’era nessuno e non ha risposto più nessuno. Abbiamo quindi dovuto girare per playa del Carmen con la macchina carica di bagagli (e tutti i rischi della situazione) in attesa che loro aprissero. Nel frattempo non hanno mai risposto né a messaggi né a telefonate.

Siamo arrivati a colazione che tutti i tavoli erano pieni e nessuno si è prodigato per trovare una sistemazione. Abbiamo quindi fatto colazione fuori nonostante l’avessimo pagata.

La stanza terribile, buia e sporca.

2026-08-12 • via Nuitee
S
Stanislas • solo_traveller • fr
10
Pros:

Tout était trés bien, l’environnement, le personnel serviable, parking fermé pour la voiture, piscine propre et bon petit déjeuner

2026-08-09 • via Nuitee
N
Nicolás • family_with_children • ar
9
Pros:

Atención del personal, instalaciones del hotel, ubicación justa cerca de todo. A una cuadra de un laundry que es clave a la hora de llevar tur ropa.

Cons:

La cocina debería mejorar tal vez con un horno eléctrico.

2026-08-05 • via Nuitee
B
BENJAMIN • family_with_children • fr
5
Hôtel décevant, même si l’emplacement est bon
Pros:

Bon Emplacement
Les parties extérieures sont belles

Cons:

Très mauvaises isolations (chambres 102 et 103). On entend tout ce qui se passe dehors.
Une boîte de nuit est située juste en face, donc musique jusqu’à minuit
Absence de frigo dans la chambre, ce qui n’est pas idéal (absence d’eau fraîche)
Salle de bain toute petite incluant le wc
(Une rénovation des chambres serait à prévoir)
Le wifi est de très mauvaises qualités
Le personnel est nonchalant

2026-08-05 • via Nuitee
M
Michael • family_with_children • fr
9
2026-08-03 • via Nuitee
M
Marie • solo_traveller • be
7
Pros:

Hôtel peu avenant de l extérieur mais l intérieur est vert, plein de grandes plantes, jolie piscine et grand parking.
La chambres sont biens, lit confortables, conformes aux photos.
Bon petit déjeuner servi a table
Proche de la 5eme avenue

Cons:

Café ou karaoké hyper bruyant en face. Ils ont chanté jusque 4h du matin. Et la musique a recommencé vers 9h.... Pas top pour le repos. Ils ne sont pas responsables de ce chahut mais c est dérangeant

2026-07-24 • via Nuitee
C
Clarissa A N Silva • couple • br
8
Muito boa
Pros:

O hotel muito bonito, atendimento muito bom, da recepcionista ao time do restaurante e limpeza.
Localização excelente.

Cons:

Café da manhã muito simples, sem graça. Banheiro sem box, com cortininha, não combina com o restante do quarto.
Iluminação do quarto fraca.

2026-07-23 • via Nuitee