bigBOX ALLGÄU Hotel

Hotels
•
Best Western
9.4 (118 reviews)
Kotterner Straße 62, Kempten, BY, 87435 , Kempten , DE
49-831-570552000

listing image 1
Show all photos
Pets allowed

Facilities

Elevator
Fitness facilities
Shopping on site
Conference space
Golfing nearby
Downhill skiing nearby
Cross-country skiing nearby
Hiking/biking trails nearby
Ski storage
Television in common areas
See all facilities

Review Highlights

Pros:
Excellent breakfast
Friendly and helpful staff
Very clean rooms
Convenient location near city center and opposite a shopping center
Good parking options
Quiet rooms and well-equipped
Nice bar/restaurant
Cons:
Some rooms/double rooms are small
Beds sometimes small (140 cm) or shoulder-to-shoulder
Reports of old/concave or firm mattresses affecting sleep
Occasional unfriendly reception on arrival

Categories

Cleanliness
9.8
Multiple reviews explicitly praise cleanliness and very clean rooms; guests repeatedly note rooms are 'sehr sauber' and tidy.
Service
9.4
Staff repeatedly described as friendly and helpful; one review noted an unfriendly reception on arrival but improved by checkout, overall service sentiment is strongly positive.
Location
9.8
Frequently mentioned as very convenient: walking distance to the old town/center, quiet location and a large shopping center/opposite parking nearby.
Room Quality
8.2
Mixed feedback: rooms are well equipped and quiet for many guests, but several reports of small double rooms, small beds (140 cm) and old/concave or firm mattresses that detract from sleep quality.
Amenities
9.5
Good on-site amenities noted: excellent breakfast, bar/restaurant praised, available parking (large garage opposite) and generally well-appointed rooms.
Value for Money
9.4
Standard quality for this hotel tier.
Food and Beverage
9.7
Breakfast repeatedly described as excellent; restaurant and bar also receive positive mentions for good food and selection.
Overall Experience
9.4
Overall guest sentiment is highly positive — many call it an excellent stay, recommend the hotel and would return, despite occasional minor issues with beds/room size.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-10-28 22:39

Property Description

Recreational Amenities
Enjoy a 24-hour fitness center and bicycles for rent at the hotel.

Dining Experience
Indulge in German cuisine at musics, the hotel's bar/lounge, or opt for room service. Don't miss the complimentary buffet breakfast.

Upscale Features
Benefit from amenities like complimentary Wi-Fi, concierge services, and a 4-star rating. The hotel also offers a business center and event facilities.

For an unforgettable stay in Kempten, book your room at bigBOX ALLGÄU Hotel now!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FMM

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Individually-wrapped food options are available for breakfast

  • General

    Guests are provided with free hand sanitizer

  • General

    Individually-wrapped food options are available

See all policies

Location

Guest Reviews

9.4
Based on 118 reviews
Cleanliness: 9.8
Service: 9.4
Location: 9.8
Room Quality: 8.2
Amenities: 9.5
Value for Money: 9.4
Food and Beverage: 9.7
Overall Experience: 9.4
H
Hendrik • partner
10
Pros:

Wir machen hier immer einen Zwischenstopp auf dem Weg nach Italien. Das Hotel ist klasse und das Frühstück hervorragend. Die Innenstadt ist fußläufig zu erreichen und bietet eine gute Auswahl an Restaurants. Ein großes Parkhaus ist vis à vis zum Hotel.

2025-09-13 • via Nuitee
T
Terry
8
Pros:

Beautiful city

2025-09-11 • via Nuitee
M
Massimo
8
Très bien , mais ...
Pros:

Très bel hôtel, au calme , bien décoré , il a tout pour plaire mais le point négatif, c est la literie.. le lit double était de 140 cm mais le pire c'est le matelas, vieux , très vieux, il était creux au milieux. Franchement pas top pour passer une bonne nuit. C'est dommage, car même le resto et le petit dej sont top. J'y reviendrais certainement, mais je prendrais une chambre avec 2 lits.. peut-être que j'aurais plus de chance point de vue literie.

2025-09-01 • via Nuitee
U
Uwe • family
10
Pros:

Sehr schönes Hotel mit sehr gut ausgestatteten Zimmern. Tolles Frühstück.

Absolut empfehlenswert 😉

2025-08-27 • via Nuitee
H
Henri • partner
10
Pros:

Nice hotel. Kind and friendly personnel.

2025-08-24 • via Nuitee
V
Virginia • partner
10
Pros:

We had a good stay. Bed a little small, but the breakfast more than made up for that!

2025-08-23 • via Nuitee
B
Bernhard
10
Pros:

Das Hotel ist wirklich überragend. 800 m vom Zentrum, gegenüber ein großes Einkaufszentrum. Zimmer sind sehr ruhig und sehr sauber. Kann man wirklich beruhigt weiterempfehlen! Wenn wir wieder nach Kempten kommen, nehmen wir bestimmt wieder das bigBOX Allgäu Hotel!

2025-08-22 • via Nuitee
D
Daniel • friends
4
Pros:

Nettes Personal, gutes Frühstück. Die Zimmer (Doppelzimmer) waren allerdings viel zu klein und die Betten würde ich nicht als Doppelbetten bezeichnen. Da liegt man Schulter an Schulter.

2025-08-22 • via Nuitee
K
Kenneth
10
Pros:

Near the city center, clean.

2025-08-17 • via Nuitee
O
Oliver • partner
10
Pros:

Tolles Hotel, fußläufig zur Innenstadt. Das Personal ist sehr freundlich und hilfsbereit. Die Zimmer sind sauber und das Frühstück lässt kaum etwas zu wünschen übrig.

2025-08-15 • via Nuitee
M
Michael
10
Pros:

Tolles Hotel. Alles top. Das Bett ein bisschen hart. Aber das ist eher ein Luxuspoblem

2025-08-10 • via Nuitee
G
Guido
10
Tolles Hotel in der Nähe der Altstadt
Pros:

Tolles Hotel. Die Freundlichkeit und Hilfsbereitschaft der Rezeptionsbesatzung ließ allerdings am Anreisetag zu Wünschen übrig. Am Abreisetag war dann eine neue und sehr freundliche Besatzung da.

2025-08-05 • via Nuitee
A
Armin • partner
10
Pros:

Super Lage in Zentrumsnähe, ruhig gelegen und gute Parkmöglichkeiten.
Alles sauber und tolles Personal!

2025-07-04 • via Nuitee
A
Andreas
10
Pros:

Schönes Hotel, freundliches Personal, gutes Frühstück.

2025-06-16 • via Nuitee
D
Daniel
10
Really good stay
Pros:

Best hotel in Kempten. Nice bar and the food is good.

2025-06-13 • via Nuitee
T
Tim
10
Pros:

Parkplätze vorhanden, gut gelegenes Hotel, sehr freundliche Mitarbeiter*innen

2025-06-10 • via Nuitee
K
Kerstin • family
10
Pros:

Alles prima
Gutes Frühstück und tolle Auswahl an der Bar!

2025-05-15 • via Nuitee
K
Khaled
10
Pros:

Hervorragend danke

2025-04-20 • via Nuitee
M
Melvin • partner
10
Pros:

Leuke en luxe hotel

2025-04-11 • via Nuitee
S
Svenja • partner
10
Pros:

für uns perfekt

2025-03-23 • via Nuitee