Hotel Sogo Tarlac

Close to the mall which was great!!

A decent hotel for the person that doesn't need all the extras and just somewhere to sleep and shower.

The way the manager treats my senior mom with utmost respect and assistance was impressive. The way he address our needs as well.

Wow super !!!

friendly employees

Very good and the staff are helpful:

Its good services

Nice and comfortable accommodation, walking distance to SM Mall. Food’s great and reasonably priced too. Staff are courteous and very polite. Definitely will stay again and recommended.

This place is not designed for travelers with luggage’s. The rooms are too small. You can hardly walk in the room. That’s how small they are. The staffs were really nice though. I have stayed in this three times actually because it’s cheap.

I enjoyed all the friendly staff. Only thing that would have made it better. Was if I had my own key to enter my room. Always having to let staff know that you need them to unlock your room, got a little old.

I booked 1 month ago wrong date mistakenly.
So I booked again with proper date, then asked reception to cancel the wrong booking. However they denied the request due to their policy. I was really disappointed this inflexibility and the staff attitude. Never wanna use.

Bad and bad

It’s was very nice and the staff was very pleasant

Dirty Sheet, No cover, I know it's cheap but avoid at all costs.

Didn't even stay the night, checked out and went elsewhere.

Had to move rooms 3 times. Very poor service cleaning the room. But the price not bad

Not very happy with the over all experience. No windows to see outside. Unable to have a quick coffee or tea when you wanted one and no where to keep you drinks cold. Unable to manually adjust the air conditioner with the room comes to cold or speed of air. The staff was friendly and the security for the place was excellent.

BUDGET HOTEL, YOU GET WHAT YOU PAY FOR, NO WINDOW IN ROOM, ROOM CLEAN AND TIDY BUT SMALL FOR PREMIUM CLASS. A/C QUIET AND EFFECTIVE. SHOULD BE BREAKFAST INCLUDED FOR THAT PRICE.. FOR AN OVERNIGHT STAY FINE. WOULD OVERNIGHT AGAIN

You get what you pay for....

* My room was flooded with water
*Transferred to a lower type of room without being asked even though there was an automatic refund. Refund was not even discussed if it wasn't asked.
*Sent a complaint to the number that's in the room but I felt that he was not accommodating at all the fact that he did not reply on my third message.
*I left a new Adidas white shorts and some toys when we were transferred on a different room. It seem like no one cares at all.

-I know its a budget hotel but I dont think that anyone deserve this experience.

Staff was friendly but beyond that better looking elsewhere. Good for short stays only and not longer stays. Hotel seems to have outdated systems as online bookings always are not confirmed and have to wait for them to check I guess with their corporate office. AC works. No seperate shower so try and use restroom beforehand. Room is only cleaned with guests present. No lock for doors. They do have a security person but still little unsettling as seeing how confused they get with online bookings I'm afraid they confuse the room as vacant.