SilverStone Inn North Spokane

Hotels
•
Howard Johnson
6.4 (514 reviews)
20 West Houston Avenue , Spokane , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Terrace
See all facilities

Review Highlights

Pros:
Convenient location
Helpful staff at front desk
Cons:
Rude management
Misleading amenities

Categories

Cleanliness
5.65
Multiple mentions of unpleasant smells and issues with maintenance.
Service
4.65
Numerous complaints about rude and unhelpful staff, especially regarding billing issues.
Location
8.65
Generally positive feedback about the hotel's convenient location.
Room Quality
6.65
Decent room quality mentioned, but issues with amenities reported.
Amenities
5.65
Misleading information about amenities, particularly the functionality of bathtubs.
Value for Money
6.65
Some guests felt that the price was justified, whereas others found significant issues.
Food and Beverage
6.65
Basic offerings like frozen breakfasts; not highly praised.
Overall Experience
6.65
A mix of good and bad experiences, with strong complaints affecting overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:45

Property Description

Convenient Location
Situated off Highway 395, Howard Johnson by Wyndham Spokane provides easy access to major attractions and universities. Gonzaga University is just a short 15-minute drive away, making it a perfect choice for visiting families and prospective students.

Comfortable Accommodations
The hotel offers simply furnished rooms equipped with modern amenities such as free Wi-Fi, satellite TV, work desk, and chair. Guests can relax in temperature-controlled rooms designed for maximum comfort during their stay.

Nearby Attractions
Explore nearby attractions like Riverfront Park, Barrister Winery, and Esmeralda Golf Course, all within a short driving distance from the hotel. Whether guests are looking for outdoor adventures or leisurely activities, there is something for everyone to enjoy in the vicinity.

Book your stay now at Howard Johnson by Wyndham Spokane and enjoy a convenient and comfortable experience with complimentary on-site parking.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, May 14, 2026 until Tue, Jun 30, 2026
Swimming pool: Closed from Tue, Sep 1, 2026 until Wed, Jun 30, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GEG

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.4
Based on 514 reviews
Cleanliness: 5.65
Service: 4.65
Location: 8.65
Room Quality: 6.65
Amenities: 5.65
Value for Money: 6.65
Food and Beverage: 6.65
Overall Experience: 6.65
J
Juarez • couple • us
1
Bad scam
Pros:

Nothing ripped off

Cons:

Everything

2026-06-27 • via Nuitee
H
Hannah • solo_traveller • us
10
2026-06-25 • via Nuitee
P
Paulina • solo_traveller • us
1
The manager was very rude the room was not dirty and smelly one of the pillows was had blood stains never again very bad
Pros:

Very dirty and smelly

Cons:

Manager was very rude very bad experience

2026-06-23 • via Nuitee
R
Roberts • solo_traveller • us
8
2026-06-23 • via Nuitee
M
Melanie • solo_traveller • us
5
2026-06-21 • via Nuitee
J
Jake • family_with_children • us
1
Worst hotel experience I think I’ve had manager is extremely aggressive and not willing to listen to anything and when a
Pros:

Nothing

Cons:

Staff and management are extremely rude and very aggressive especially the manager

2026-06-19 • via Nuitee
C
Christopher • solo_traveller • us
6
2026-06-19 • via Nuitee
R
Raul • family_with_children • us
10
Pros:

Location

2026-06-12 • via Nuitee
E
Everett • solo_traveller • us
1
I didn't stay!!!!!
Pros:

They forced me to drive drunk moving my motorhome into harms way because I remember to ask their pet policy, then accused me of waiting till the next clerk came to ask if I could have my dog come in!? Lies!! Then they refused to refund the 238.14 I paid for 2 nights stay when I didn't stay!!! Booked it thru booking.com NEVER AGAIN, I WANT MY REFUND I WAS PROMISED,WHAT IF UD IF HIT SONEONE ELSES CAR OR GOT DUI!!!.? WHAT THEN?????

Cons:

They were dishonest,the clerk was trying to eavesdrop on my call to booking.com then lied stating an email for getting refund was sent,then booking com said they needed confirmation for that email!!! Mm runarounds all I got a d no refund!!! That's ok I'll reverse the dam charges thru my bank I told them!!!!

2026-06-12 • via Nuitee
L
Leena • solo_traveller • us
10
I would stay there again and was really shocked U didn't know they existed.
Pros:

Seems silly but I loved the ice machine location and convenience as well as the simple breakfast and the coffee was delicious 😋

Cons:

Paying the extra $20 to check in at 1pm instead of 3pm when I noted during online booking that I'd be there at 1pm because it was a question asked during booking.

2026-06-10 • via Nuitee
E
Everett • solo_traveller • us
1
Pros:

Nothing they are dishonest

Cons:

The staff,the manager won't respond to calls or messages,I will never stay there again all I did was inquire about pets and the idiot clerk turned into a huge ordeal

2026-06-09 • via Nuitee
S
Sean • family_with_children • us
6
The street was Nosie. There was a homeless person outside just over the fence from our sliding door
Pros:

Breakfast was nice. The place was clean. The staff was friendly.

Cons:

The parking was awful. Not enough parking and the spaces was narrow.

2026-06-08 • via Nuitee
L
Loraine • solo_traveller • us
5
2026-06-06 • via Nuitee
T
Tapiwa • couple • us
8
2026-06-05 • via Nuitee
J
Jennica • solo_traveller • us
1
2026-06-03 • via Nuitee
C
Claudia • solo_traveller • us
1
2026-06-03 • via Nuitee
S
Sophia • couple • us
6
2026-06-01 • via Nuitee
S
Sam • solo_traveller • us
10
2026-05-31 • via Nuitee
C
Camila • solo_traveller • us
8
2026-05-29 • via Nuitee
M
Marshall • solo_traveller • us
10
It was all in all good but I did try to hook up a onn stick and because you have to agree to use wif
Pros:

Friendliness and quick service.

Cons:

Breakfast could be a lil later not everyone is up at those hours to accommodate for graveyard workers. Also if you serve breakfast plates should be a option.

2026-05-28 • via Nuitee