SilverStone Inn North Spokane

Hotels
6.4 (548 reviews)
20 West Houston Avenue , Spokane , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Terrace
See all facilities

Review Highlights

Pros:
Convenient location
Helpful staff at front desk
Cons:
Rude management
Misleading amenities

Categories

Cleanliness
5.65
Multiple mentions of unpleasant smells and issues with maintenance.
Service
4.65
Numerous complaints about rude and unhelpful staff, especially regarding billing issues.
Location
8.65
Generally positive feedback about the hotel's convenient location.
Room Quality
6.65
Decent room quality mentioned, but issues with amenities reported.
Amenities
5.65
Misleading information about amenities, particularly the functionality of bathtubs.
Value for Money
6.65
Some guests felt that the price was justified, whereas others found significant issues.
Food and Beverage
6.65
Basic offerings like frozen breakfasts; not highly praised.
Overall Experience
6.65
A mix of good and bad experiences, with strong complaints affecting overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:45

Property Description

Convenient Location
Situated off Highway 395, Howard Johnson by Wyndham Spokane provides easy access to major attractions and universities. Gonzaga University is just a short 15-minute drive away, making it a perfect choice for visiting families and prospective students.

Comfortable Accommodations
The hotel offers simply furnished rooms equipped with modern amenities such as free Wi-Fi, satellite TV, work desk, and chair. Guests can relax in temperature-controlled rooms designed for maximum comfort during their stay.

Nearby Attractions
Explore nearby attractions like Riverfront Park, Barrister Winery, and Esmeralda Golf Course, all within a short driving distance from the hotel. Whether guests are looking for outdoor adventures or leisurely activities, there is something for everyone to enjoy in the vicinity.

Book your stay now at Howard Johnson by Wyndham Spokane and enjoy a convenient and comfortable experience with complimentary on-site parking.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Tue, Sep 1, 2026 until Wed, Jun 30, 2027
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GEG

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.4
Based on 548 reviews
Cleanliness: 5.65
Service: 4.65
Location: 8.65
Room Quality: 6.65
Amenities: 5.65
Value for Money: 6.65
Food and Beverage: 6.65
Overall Experience: 6.65
T
Tyler • extended_group • us
5
2026-11-07 • via Nuitee
A
Alexander • solo_traveller • us
8
The value provided for this booking was good. I only ask that the electrical functions be attended to, primarily the lig
Pros:

Parking was ample, the staff were friendly, the room was clean, and the location was convenient. Considering this was the most affordable option I found in Spokane, I was pleased. They provide cookies and coffee 24/7 (not at breakfast, though) which were great!

Cons:

The motel was close to the highway, so anyone could have walked up to your door. The main light in my room did not work, nor did the desk light, so I could use the nightstand and bathroom lamp only. I noticed that the shower and shower curtain had some read stains on them too, so maybe that could be replaced?

2026-11-07 • via Nuitee
S
Sherene • couple • us
1
DON'T
Pros:

Horrible experience with the reservation and check in process!

Cons:

We had our room booked with confirmation. Even a welcome from Booking.com, "looking forward to seeing you today". Got to the hotel after having been at the hospital all day for surgery and the guy at the desk said my reservation had been cancelled. I didn't cancel. I showed him my confirmation and the letter and he said he didn't know what to say. He was rude about it and said he didn't have any comparable rooms either. So 8pm at night, just got out of surgery, no room! I wouldn't recommend this place to anyone! The least he could have done is given us another room. We believe that he sold our room to someone else because we got a special deal online and he got more money from a walk in. Either way, not happy with this place or the reservation process with Booking.com either. Someone cancelled my reservation and it wasn't me. And if it was Booking.com, why did they send me an email asking how our stay was? Crap experience all around! I called my credit card company and Booking had authorization for my room. So it was the hotel and not Booking, as he said that cancelled my room. Screw you for this major inconvenience.

2026-11-06 • via Nuitee
R
Ronnie • couple • us
1
refund me!
2026-11-06 • via Nuitee
P
Paulin • couple • us
10
2026-11-05 • via Nuitee
J
Jacqueline • couple • us
5
It was ok I would stay there again.
Pros:

The location was fine close to everything breakfast wasn't that good . It wasn't put out when they said it would be muffins wasn't very good.

Cons:

I don't like the fact that I'm still waiting for my deposit to be returned to my bank account it's been 7 days since I stayed there.

2026-11-04 • via Nuitee
B
Brianna • couple • us
5
Had an ok time staff sucked
Pros:

Rhat food was pretty close walking distance

Cons:

The staff was terrible

2026-11-02 • via Nuitee
N
Nadeem • solo_traveller • ca
9
It's okay
2026-11-01 • via Nuitee
K
kadence • couple • us
1
Horrendous
Pros:

Nothing

Cons:

The manager was extremely disrespectful and just rude.

2026-10-30 • via Nuitee
P
Paulin • couple • us
10
2026-10-29 • via Nuitee
C
Chisty • solo_traveller • us
8
I'LL be back
Pros:

The location..privacy....the room

Cons:

We paid for 2 days and our access cards were deactivated after day 1

2026-10-29 • via Nuitee
M
Mel • solo_traveller • us
1
Didn't happen. NOT my choice.
Pros:

AGAIN booking.com said NO prepayment needed. But this is not honored by THIS place. Because THEY want prepayment/ preauthorization ( ALL the same thing!?!) BEFORE THERE morning check out of 11am.... BEFORE YOU CAN EVEN check in your FIRST day. And if they have technical issues during this time. THEY make you aware. And IF you CAN'T produce a solution prior to a 11:00am THERE time.... They mark you as a no show, at there desk, WON'T hold room, CANCEL room and send THE same info... to booking.com. which indicates a breach. Then you get charged twice... Again FIRST time ive.... EVER dealt with this... DON'T book here...

Cons:

READ TOP """""""""""""""""""""""""""""""""""""""""""

2026-10-28 • via Nuitee
M
Matthew • family_with_children • us
10
2026-10-28 • via Nuitee
T
Tonya • family_with_children • us
1
Horrible property management
Pros:

Location , the young gentleman who checked me in and who was neutral when his manager was being very much rude

Cons:

The head lady that was there was. Very unpleasant. Rude,and not very professional. She yelled and talked over me wouldn't allow me to talk and forced me to leave refusing refund over my son's service dog that was in my room for 2 min before she came banning on my door refusing to hear anything I said and threatening
me because I had a registered papered carded federally reconized and awarded service dog with me for 2 min 2 min before she went nuts telling me that I had 5 minutes to leave.

2026-10-28 • via Nuitee
U
Ulices • family_with_children • us
10
Excellent
Pros:

Everything is really good 👍, just the breakfast need be cook

Cons:

The room they were very clean 👌

2026-10-28 • via Nuitee
D
Dirk • solo_traveller • us
10
2026-10-27 • via Nuitee
V
Vincent • couple • us
10
Staff members were all ways there to help very nice place to stay and would highly recommend this place to stay
Pros:

Very clean

Cons:

None

2026-10-26 • via Nuitee
K
Kelly • solo_traveller • ca
1
would never go back again
Pros:

Location was fine

Cons:

I'm travelling on business and needed to print a couple pages and was told "we don't do that here"

2026-10-26 • via Nuitee
I
Ivan • family_with_children • il
10
Pros:

За три копейки вам еще и завтрак и бассейн! Я ожидал обшарпаную убогую гостишку а там вполне себе 🫰🏻

Cons:

Вежливый персонал, удобства

2026-10-22 • via Nuitee
J
Jody • solo_traveller • us
9
Enjoyed my stay, will come back again .
Pros:

Location, price, very attractive looking building.

Cons:

There was no door for the main part of the bathroom where the sink was at, only a door for the toilet and shower.

2026-10-22 • via Nuitee