Gran Hotel Villa de Madrid

Hotels
•
Independent
8 (260 reviews)
Calzada de Guadalupe 195, Col. 7 de Noviembre, Mexico City, CDMX, 7840 , Mexico City , MX
52-55-57591115

listing image 1
Show all photos

Facilities

Health or beauty spa nearby
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Elevator
Safe-deposit box at front desk
Porter/bellhop
Smoke-free property
Tours/ticket assistance
See all facilities

Review Highlights

Pros:
Good location
Attentive service
Cons:
Cleanliness issues
Outdated amenities
Food services lacking

Categories

Cleanliness
6.83
Several reviews mention dirty bathrooms and unpleasant odors.
Service
9.3
Customer service was noted to be attentive and flexible at check-in.
Location
9.84
The location received positive remarks for its convenience.
Room Quality
7.79
Mixed reviews regarding room quality; some mentioned comfort while others noted issues.
Amenities
7.32
Amenities were criticized for being outdated and lacking some basics.
Value for Money
8.28
Fair price for the comfort provided but improvements are needed.
Food and Beverage
5.83
Lack of a restaurant and issues with breakfast service highlighted.
Overall Experience
8.8
General experience was positive, though there were notable negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 08:17

Property Description

Convenient Amenities
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a vending machine.

Dining Experience
Enjoy Mexican cuisine at La Zarzuela, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service.

Featured Amenities
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Located in Mexico City (Downtown Mexico City), Gran Hotel Villa de Madrid is within a 5-minute drive of Avenida Madero and Museo del Juguete Antiguo México. To experience all this and more, book your stay at Gran Hotel Villa de Madrid today!

Important information:

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Professional property host/manager

  • Check-in & Check-out

    Contactless check-in is available

See all policies

Location

Guest Reviews

8
Based on 260 reviews
Cleanliness: 6.83
Service: 9.3
Location: 9.84
Room Quality: 7.79
Amenities: 7.32
Value for Money: 8.28
Food and Beverage: 5.83
Overall Experience: 8.8
R
rubi • solo_traveller • mx
10
2026-02-27 • via Nuitee
C
Christian • couple • mx
9
excelente, me gusto que es muy accesible y estan muy bien las habitaciones
Pros:

Me gusto la ubicación y el precio, es muy accesible

2026-02-24 • via Nuitee
H
Hernandez Olvera • couple • mx
8
2026-02-22 • via Nuitee
H
horacio • couple • ch
9
2026-02-12 • via Nuitee
E
Emmanuel • couple • mx
9
2026-02-09 • via Nuitee
V
Victor Hugo • couple • mx
5
pudo haber estado peor
Pros:

La hubicacion de donde iba estaba muy cerca

Cons:

el cuarto olia a cigarro un olor muy fuerte, la cama era como una tabla muy muy dura

2026-01-20 • via Nuitee
S
Salazar • solo_traveller • mx
8
2026-01-12 • via Nuitee
C
Carlos • couple • mx
10
2026-01-12 • via Nuitee
J
Jimenez • couple • mx
9
Olor a cigarro
Pros:

La ubicación y la atención

Cons:

El cuarto olía mucho a cigarro incluso..en el tocador dejaron cigarros .... no pedí cambio porque solo fue una noche pero si era bastante fuerte

2026-01-10 • via Nuitee
J
jerry • couple • mx
9
Pros:

Pudo estar mejor

2026-01-03 • via Nuitee
J
jerry • couple • mx
9
Pros:

Lamentablemente el baño sucio

2026-01-03 • via Nuitee
P
Pliego Dominguez • couple • mx
10
Pros:

Es una habitación muy linda, siempre recomendable, el favorito pro mucho

Cons:

Podrían actualizar el tipo de pantallas y sería un plus ✨

2025-12-30 • via Nuitee
M
Marco Antonio • couple • mx
10
Pros:

La ubicación

Cons:

Las toallas una sigue siendo muy usada

2025-12-29 • via Nuitee
M
Martinez • couple • mx
7
Pros:

.

Cons:

.

2025-12-29 • via Nuitee
V
VANESSA • couple • mx
9
2025-12-21 • via Nuitee
E
Ernesto • couple • mx
8
2025-12-08 • via Nuitee
G
George • solo_traveller • mx
10
2025-12-07 • via Nuitee
L
Lirios • couple • mx
10
Pros:

Todooo, la recepcionista muy amableeee

2025-12-06 • via Nuitee
C
Carlos • couple • us
10
2025-12-05 • via Nuitee
M
Miguel Angel • couple • mx
10
Lo recomiendo
Pros:

El confort
Y el trato e higiene

Cons:

Todo me gustó

2025-12-03 • via Nuitee