Hotel Plaza Génova Centro

Hotels
8.8 (1986 reviews)
Avenida Juarez 123 Colonia Guadalajara Centro , Guadalajara , mx

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Luggage storage
Safety deposit box
Fax/photocopying
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Friendly staff
Comfortable
Cons:
Some room maintenance needed
Limited food menu variety
Noise from the street

Categories

Cleanliness
8.34
Mixed sentiment; clean but some mention of needing maintenance.
Service
9.31
Consistently positive feedback regarding the staff's friendliness and attentiveness.
Location
9.35
Widely praised for its central location and convenience.
Room Quality
8.3
Room quality reported as good, but some comments on size or furnishings being outdated.
Amenities
8.83
Amenities generally appreciated but some rooms have limitations.
Value for Money
8.79
Generally positive but some reviews indicate areas where improvements could enhance value.
Food and Beverage
8.34
Food quality is decent, but variety in the menu is lacking.
Overall Experience
9.11
Overall positive; guests enjoyed their stay and appreciated the value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:17

Property Description

Modern Comforts and Convenience

Luxurious Rooms and Dining

Convenient Location and Amenities

Experience modern comforts at Gamma Guadalajara Centro Histórico, where each room is equipped with a flat-screen TV and air conditioning. Indulge in international cuisine at the on-site restaurant offering both à la carte and buffet options. Stay connected with free Wi-Fi access and enjoy 24-hour room service for ultimate convenience. Located centrally, explore nearby attractions like Guadalajara’s Zoo and the Convention Centre just a short drive away. With a fitness centre, meeting facilities, and ironing service available, everything you need is at your fingertips. Book now for a memorable stay in Guadalajara!

Important information:

We do not accept any type of pets.
We are a 100% smoke-free hotel.
Visits are prohibited.
The maximum occupancy per room is 3 people (whether adults, minors and/or infants)
Parking is subject to hotel availability.
Renovation work of the property will be carried out from 7:00 hrs to 19:00 hrs.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GDL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 1986 reviews
Cleanliness: 8.34
Service: 9.31
Location: 9.35
Room Quality: 8.3
Amenities: 8.83
Value for Money: 8.79
Food and Beverage: 8.34
Overall Experience: 9.11
O
Oscar Ruben • family_with_children • mx
10
Pros:

La comodidad de sus instalaciones

Cons:

Tenerme que ir

2026-03-14 • via Nuitee
G
Guzman • family_with_children • mx
9
2026-03-14 • via Nuitee
A
Alarcon • family_with_children • mx
10
Pros:

La atención del personal y la comodidad

2026-03-13 • via Nuitee
J
Janett alexandra • family_with_children • mx
9
Gracias
Pros:

Sin palabras

Cons:

Sin palabras

2026-03-13 • via Nuitee
J
JADI983 • family_with_children • mx
10
Pros:

La habitacion

2026-03-11 • via Nuitee
A
Angie Lizette • family_with_children • mx
9
Pros:

Super cómodo

2026-03-09 • via Nuitee
M
Morales • family_with_children • mx
10
Pros:

La ubicación

Cons:

Todo me gustó

2026-03-08 • via Nuitee
L
luna • family_with_children • mx
10
Pros:

Las habitaciones amplias y limpias, el buffet 10.

2026-03-07 • via Nuitee
E
Elvis • family_with_children • co
10
Pros:

La ubicación, las instalaciones, el servicio, todo me encantó

Cons:

Todo me gustó

2026-03-07 • via Nuitee
J
Jonathan • family_with_children • mx
8
.
Pros:

Es bueno en general

Cons:

En general es una construcción a la que se le notan los años, le hace falta una reparación a las habitaciones, tienen detalles.

2026-03-07 • via Nuitee
L
Leydy Diana Cristina • family_with_children • mx
10
ECONOMICO, COMODO , BUENA UBICACIÓN UNA BUENA OPCION PARA HOSPEDAJE
Pros:

NO TUVE LA OPORTUNIDAD DE DESAYUNAR, PERO SI DE CENAR Y LOS ALIMENTOS SON MUY RICOS, PRECIOS CONSIDERABLES, EL PERSONAL ES MUY AMABLE Y RAPIDO PARA ATENDERTE, DISFRUTAS LA ESTANCIA EN ESTE LUGAR, EL PERSONAL ES MUY AMBLE

Cons:

EN CUANTO A LAS HABITACIONES TODO BIEN, MUY COMODAS, SOLO NECESITAN TENER CUIDADO CON LIMPIAR LOS RINCONES DE LOS MUEBLES Y DEL CLOSET..

2026-03-05 • via Nuitee
E
Eddy Alberto • family_with_children • mx
8
2026-02-28 • via Nuitee
M
Miguel • couple • cr
10
Excelente K9lvi
Cons:

la habitacion

2026-02-28 • via Nuitee
S
Salvador Santiago • couple • mx
10
2026-02-27 • via Nuitee
S
Salinas • family_with_children • mx
3
Cons:

La habitación que nos dieron no era nada parecida a las imagenes que muestran en sus páginas, así como en booking.
La alfombra estaba manchada, así como las cortinas.
Muy caro para lo que ofrecen.

2026-02-27 • via Nuitee
E
Erick • family_with_children • mx
10
Excelente hotel y atención
Pros:

La ubicación esta excelente, en pleno centro y cercano a muchas atracciones. Pero lo que verdaderamente nos gustó fue que a pesar de la situación que se vivió el domingo 22 de febrero de 2026 todos se comportaron muy amables y con valentía, es algo que nunca se nos olvidará.

2026-02-26 • via Nuitee
M
Michelle • solo_traveller • mx
4
Pros:

Se siente inseguro.

2026-02-26 • via Nuitee
A
Alfonso Raul • family_with_children • mx
9
Pros:

La actitud de los valet parking

Cons:

El desayuno del primer día

2026-02-26 • via Nuitee
O
Oscar Ruben • family_with_children • mx
10
2026-02-25 • via Nuitee
S
Sergio Armando • couple • mx
7
exelente
Pros:

buena ubicacio, buen desayuno

Cons:

todo bien

2026-02-25 • via Nuitee