Hotel Plaza Génova Centro

Hotels
8.8 (2304 reviews)
Avenida Juarez 123 Colonia Guadalajara Centro , Guadalajara , mx

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Luggage storage
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Friendly staff
Comfortable
Cons:
Some room maintenance needed
Limited food menu variety
Noise from the street

Categories

Cleanliness
8.34
Mixed sentiment; clean but some mention of needing maintenance.
Service
9.31
Consistently positive feedback regarding the staff's friendliness and attentiveness.
Location
9.35
Widely praised for its central location and convenience.
Room Quality
8.3
Room quality reported as good, but some comments on size or furnishings being outdated.
Amenities
8.83
Amenities generally appreciated but some rooms have limitations.
Value for Money
8.79
Generally positive but some reviews indicate areas where improvements could enhance value.
Food and Beverage
8.34
Food quality is decent, but variety in the menu is lacking.
Overall Experience
9.11
Overall positive; guests enjoyed their stay and appreciated the value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:17

Property Description

Modern Comforts and Convenience

Luxurious Rooms and Dining

Convenient Location and Amenities

Experience modern comforts at Gamma Guadalajara Centro Histórico, where each room is equipped with a flat-screen TV and air conditioning. Indulge in international cuisine at the on-site restaurant offering both à la carte and buffet options. Stay connected with free Wi-Fi access and enjoy 24-hour room service for ultimate convenience. Located centrally, explore nearby attractions like Guadalajara’s Zoo and the Convention Centre just a short drive away. With a fitness centre, meeting facilities, and ironing service available, everything you need is at your fingertips. Book now for a memorable stay in Guadalajara!

Important information:

We do not accept any type of pets.
We are a 100% smoke-free hotel.
Visits are prohibited.
The maximum occupancy per room is 3 people (whether adults, minors and/or infants)
Parking is subject to hotel availability.
Renovation work of the property will be carried out from 7:00 hrs to 19:00 hrs.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GDL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 2304 reviews
Cleanliness: 8.34
Service: 9.31
Location: 9.35
Room Quality: 8.3
Amenities: 8.83
Value for Money: 8.79
Food and Beverage: 8.34
Overall Experience: 9.11
J
Juan Carlos • couple • mx
9
Pros:

Muy buenos

Cons:

Cero

2026-07-18 • via Nuitee
M
Medina • family_with_children • mx
8
Pros:

El desayuno estuvo excelente.

2026-07-18 • via Nuitee
M
Maria • couple • mx
8
Meh
Pros:

Las habitaciones amplias y limpias bien ventiladas, los espacios y ambientes limpios y pulcros, lo único q el piso de la regadera no es antideslizante o antiderrapante y ya andaba dejando viudo a mi esposo 🫪.
El
Restaurant sirve buena comida

Cons:

Nuestra experiencia con el personal fue lamentable. Aunque pagamos en tiempo y forma, el staff fue sumamente grosero y maleducado. Además, cuando tuvimos una queja, se negaron a canalizarnos con el gerente. No tienen ninguna disposición para resolver problemas.

2026-07-17 • via Nuitee
S
Sergio • solo_traveller • mx
9
2026-07-17 • via Nuitee
P
Paredes • solo_traveller • mx
10
Pros:

Las remodelaciones

2026-07-16 • via Nuitee
N
Nelida Alvarez • solo_traveller • mx
10
2026-07-15 • via Nuitee
S
Sindi Yohana • couple • mx
9
2026-07-14 • via Nuitee
V
Viviana • solo_traveller • mx
10
2026-07-14 • via Nuitee
P
Pierre • couple • fr
8
2026-07-14 • via Nuitee
P
Pavel • solo_traveller • mx
10
Pros:

La ubicación

Cons:

Todo bien

2026-07-12 • via Nuitee
J
Jaroslav • couple • cz
9
2026-07-10 • via Nuitee
A
Ana Karen • couple • mx
10
2026-07-10 • via Nuitee
S
Sanchez • solo_traveller • mx
10
Pros:

Las habitaciones super cómodas

2026-07-09 • via Nuitee
A
Angelica • solo_traveller • mx
9
Pros:

La ubicación

Cons:

La factura tardo en llegar

2026-07-09 • via Nuitee
V
Vazquez • couple • us
8
2026-07-09 • via Nuitee
D
Dandy • couple • us
9
Clean room very
Pros:

Short stay. I love it .,Close to everything. Famous Church restaurant nearby.

Cons:

Clean nice bed.

2026-07-08 • via Nuitee
J
JADI983 • solo_traveller • mx
10
2026-07-08 • via Nuitee
O
Olivia Del Carmen • solo_traveller • mx
10
Pros:

Ubicación y que es muy cómodo el hotel, las habitaciones el personal es muy amable

Cons:

Realmente todo estuvo muy bien 👍🏻

2026-07-07 • via Nuitee
D
Diana • family_with_children • mx
10
Genial
Pros:

Buena ubicación excelente instalación

Cons:

Las camas son muy altas

2026-07-06 • via Nuitee
A
Andrew • solo_traveller • us
9
Pros:

Location close to center within walking distance to many tourist places to visit including restaurants nearby. Excellent value and professional helpful staff.

Cons:

The one way street traffic can be very busy and noisy.

2026-07-06 • via Nuitee