Hotel Plaza Génova Centro

Hotels
8.8 (2329 reviews)
Avenida Juarez 123 Colonia Guadalajara Centro , Guadalajara , mx
+52 33 3613 7500

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Luggage storage
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Friendly staff
Comfortable
Cons:
Some room maintenance needed
Limited food menu variety
Noise from the street

Categories

Cleanliness
8.34
Mixed sentiment; clean but some mention of needing maintenance.
Service
9.31
Consistently positive feedback regarding the staff's friendliness and attentiveness.
Location
9.35
Widely praised for its central location and convenience.
Room Quality
8.3
Room quality reported as good, but some comments on size or furnishings being outdated.
Amenities
8.83
Amenities generally appreciated but some rooms have limitations.
Value for Money
8.79
Generally positive but some reviews indicate areas where improvements could enhance value.
Food and Beverage
8.34
Food quality is decent, but variety in the menu is lacking.
Overall Experience
9.11
Overall positive; guests enjoyed their stay and appreciated the value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:17

Property Description

Modern Comforts and Convenience

Luxurious Rooms and Dining

Convenient Location and Amenities

Experience modern comforts at Gamma Guadalajara Centro Histórico, where each room is equipped with a flat-screen TV and air conditioning. Indulge in international cuisine at the on-site restaurant offering both à la carte and buffet options. Stay connected with free Wi-Fi access and enjoy 24-hour room service for ultimate convenience. Located centrally, explore nearby attractions like Guadalajara’s Zoo and the Convention Centre just a short drive away. With a fitness centre, meeting facilities, and ironing service available, everything you need is at your fingertips. Book now for a memorable stay in Guadalajara!

Important information:

We do not accept any type of pets.
We are a 100% smoke-free hotel.
Visits are prohibited.
The maximum occupancy per room is 3 people (whether adults, minors and/or infants)
Parking is subject to hotel availability.
Renovation work of the property will be carried out from 7:00 hrs to 19:00 hrs.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GDL

Location

Guest Reviews

8.8
Based on 2329 reviews
Cleanliness: 8.34
Service: 9.31
Location: 9.35
Room Quality: 8.3
Amenities: 8.83
Value for Money: 8.79
Food and Beverage: 8.34
Overall Experience: 9.11
J
Jose • solo_traveller • us
10
2026-08-07 • via Nuitee
O
OCHOA HERNANDEZ • solo_traveller • mx
10
Pros:

Excelente personal

Cons:

Todo ne agrado

2026-08-06 • via Nuitee
A
ALVAREZ LANGUREN • family_with_children • mx
8
Muy confortable
Pros:

Desayuno bien.
Ubicación: Excelente

Cons:

En Alimentos: Más calientes en periodo del buffet.

2026-08-06 • via Nuitee
O
OCHOA HERNANDEZ • solo_traveller • mx
10
2026-08-06 • via Nuitee
J
Juan Antonio • solo_traveller • mx
10
2026-08-05 • via Nuitee
M
Mirna • family_with_children • mx
10
2026-08-04 • via Nuitee
Y
Yolanda • solo_traveller • mx
10
Pros:

Está céntrico y el personal amablle

Cons:

La comida, falta mejorar el sazón

2026-08-04 • via Nuitee
R
Reyes • solo_traveller • mx
9
2026-08-04 • via Nuitee
L
Lopez • solo_traveller • mx
10
Pros:

Todo estuvo bien, habitación el buffet, personal

Cons:

Las camas de la habitación están altas

2026-08-02 • via Nuitee
B
Bruno • family_with_children • us
10
2026-08-02 • via Nuitee
R
Realivazquez • solo_traveller • us
10
2026-08-02 • via Nuitee
R
René Alejandro • solo_traveller • mx
10
Pros:

Todo muy bien todo limpio y el personal muy atentos

2026-07-25 • via Nuitee
J
Jimenez • solo_traveller • mx
10
2026-07-25 • via Nuitee
J
Javier • solo_traveller • es
9
2026-07-25 • via Nuitee
C
Christina • couple • mx
9
Convenient, clean, comfortable, quiet and well-maintained - we'll be back!
Pros:

Clean, modern, comfortable, and everything worked. Fairly quiet on the sixth floor. Mattress a little firm, but that's normal in Mexico. Good quality bedding and towels, efficient check-in and baggage storage before and after. Easy walking to Cathedral, plaza, Cabañas museum and San Juan de Dios market.

Cons:

Would have been nice to have a place to sit outside and enjoy the warm evenings. A roof terrace, balcony or interior courtyard maybe? The lobby is not very charming.

2026-07-25 • via Nuitee
F
Freyder Samir • extended_group • co
10
Bien
Pros:

Ubicación moderno

2026-07-25 • via Nuitee
S
Silvia Beatriz • solo_traveller • mx
10
2026-07-23 • via Nuitee
M
Mariana Nolasco • solo_traveller • mx
8
Pros:

Buena ubicación

Cons:

Algo costos para lo que ofrece

2026-07-23 • via Nuitee
L
Lamberto • extended_group • mx
6
A pesar de el incidente, fue placentero
Cons:

El funcionamiento de uno de elevadores.
Cuidado, les falta mantenimiento, nos quedamos atrapados casi una hora, con dos personas adultas y diabeticas y con le ofrecemos una disculpa arreglan todo.no, no señores no es así, ARREGLEN EL ELEVADOR.

2026-07-22 • via Nuitee
J
Jorge • solo_traveller • au
9
2026-07-22 • via Nuitee