Fletcher Wellness-Hotel Leiden

Hotels
Fletcher Hotels
7.5 (4394 reviews)
Bargelaan 180 , Leiden , nl

Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Non-smoking rooms
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast options
Cons:
Cleanliness issues
Room size discrepancies
Limited storage options

Categories

Cleanliness
6.58
Several reviews mentioned issues with the cleanliness and organization of space.
Service
8.55
Staff were mentioned as friendly and helpful.
Location
9.09
Hotel is centrally located near essential spots.
Room Quality
6.54
Some comments indicated issues like small room sizes and inadequate furnishings.
Amenities
7.07
Amenities were generally good, though some areas lacked attention.
Value for Money
7.03
Mixed sentiments about the pricing versus offered quality.
Food and Beverage
7.58
Good breakfast options, but certain items had quality issues.
Overall Experience
7.55
Overall a decent stay with notable positives and some downsides.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:35

Property Description

Luxurious Rooms with Stunning Views
Experience the ultimate relaxation at Fletcher Wellness-Hotel Leiden, centrally located with easy access to the city and beach. Enjoy spacious rooms with picturesque city or dune views, equipped with modern amenities like a flat screen TV and free Wi-Fi. Indulge in the BLUE Wellnessresort Leiden facilities for a rejuvenating experience.

Culinary Delights and Wellness
Savor delectable dishes at the hotel's two unique restaurants, each offering a distinct theme and menu. Additionally, explore the diverse culinary scene in the vibrant city centre. Unwind and pamper yourself at the wellness facilities, ensuring a tranquil stay.

Convenient Location and Accessibility
With the motorway and central station in close proximity, exploring Leiden and its surroundings is a breeze. Easily reach Schiphol Airport and The Hague, making your travel experience seamless and stress-free. Book your stay now for an unforgettable getaway.

Important information:

The swimming pool is free between 08:00 and 09:30 (bathing suit mandatory). Outside these hours the swimming pool is only open to wellness users for an additional cost. The entire wellness center, including the swimming pool, is a bathing suit free recreation area.

Please note that guests of 16-18 years of age are only allowed to the wellness center under supervision of an adult.

Please note that the rooms, wellness and restaurant are only accessible by elevator.

Please note that the maximum height of the parking garage is 6.2 ft.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 17.50 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    People no matter the age stay for € 34.50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 4394 reviews
Cleanliness: 6.58
Service: 8.55
Location: 9.09
Room Quality: 6.54
Amenities: 7.07
Value for Money: 7.03
Food and Beverage: 7.58
Overall Experience: 7.55
W
Willem Antonius Johannes couple nl
10
2026-04-11 via Nuitee
M
Marjolein family_with_children nl
8
2026-04-11 via Nuitee
J
Jojo solo_traveller gb
8
Great hotel in a beautiful city
Pros:

Lovely room with a great view. The bed was so comfortable and great shower. Clean and well looked after.

Cons:

No fridge in the rooms

2026-04-11 via Nuitee
L
lee solo_traveller gb
4
2026-04-11 via Nuitee
B
Brigitte family_with_children fr
9
2026-04-11 via Nuitee
S
Sam solo_traveller nl
8
Heel goed hotel waar ik graag terugkom
Pros:

Sauna mogelijkheden

Cons:

Geen minibar/koelkast op de kamer

2026-04-10 via Nuitee
A
Astrid solo_traveller be
8
2026-04-10 via Nuitee
B
Bonnie solo_traveller fi
8
2026-04-10 via Nuitee
A
Alexander couple au
7
2026-04-10 via Nuitee
C
Cox family_with_children gb
8
Good location and comfortable but pool in only partly included
Pros:

Great location for exploring Leiden and the area. Room was comfortable

Cons:

Swimming pool is only available 8:00-9:30 to hotel guests unless you pay €19.50 per person per day extra.

2026-04-09 via Nuitee
E
Elisabeth family_with_children nl
7
Fijn verblijf
Pros:

Toplocatie, zeer centraal voor centrum, en OV. Het ontbijt was pas vanaf 8 uur ivm pasen. Gelukkig hadden ze een ontbijtpakket service, dat was fijn.

Cons:

Er komt een hoop herrie van binnenin het hotel. Zeer gehorig! Dichtslaande deuren en luid pratende mensen tot diep in de nacht. De naam van het hotel doet vermoeden dat je gebruik mag maken van de wellness/zwembad. Dit kan alleen tegen bijbetaling, dat viel tegen gezien de prijs van het hotel.

2026-04-09 via Nuitee
F
Farzam couple de
1
Cons:

Irreführende bzw. unvollständige Information zur Poolnutzung
Bei der Buchung sowie in der Darstellung des Hotels wurde der Eindruck vermittelt, dass der Pool für Hotelgäste kostenlos nutzbar sei. Vor Ort stellte sich jedoch heraus, dass die kostenlose Nutzung nur zwischen 08:00 und 09:30 Uhr morgens möglich ist und außerhalb dieses Zeitfensters ein kostenpflichtiger Wellness-Tarif erworben werden muss. Eine derart wesentliche Einschränkung wurde nach meiner Wahrnehmung im Buchungsprozess nicht klar und transparent kommuniziert.
Dies stellt aus meiner Sicht eine irreführende bzw. zumindest unvollständige Information über ein wesentliches Leistungsmerkmal des Aufenthalts dar. Hätte ich diese Einschränkung im Voraus gekannt, hätte ich die Buchung in dieser Form nicht vorgenommen.
Massive nächtliche Störung durch Fehlalarm und erhebliche Beeinträchtigung der Nachtruhe
Gegen ca. 22:00 Uhr wurde im gesamten Hotel ein Alarm ausgelöst. Über die Lautsprecher wurden alle Gäste aufgefordert, ihre Zimmer unverzüglich zu verlassen, das Gebäude über die Notfalltreppen zu räumen und die Aufzüge keinesfalls zu benutzen.
Meine Ehepartnerin und ich befanden uns zu diesem Zeitpunkt bereits im Bett. Durch den Alarm und die Lautsprecherdurchsage wurden wir in einen erheblichen Panik- und Stresszustand versetzt. Unser Herzschlag stieg stark an, wir mussten uns in großer Eile anziehen, notwendige persönliche Gegenstände zusammennehmen und das Zimmer verlassen. Da sich unser Zimmer im 10. Stock befand, begannen wir, das Gebäude über das Treppenhaus zu verlassen und mehrere Stockwerke zu Fuß hinabzugehen. Erst nachdem wir bereits zahlreiche Etagen abgestiegen waren, wurde uns von Hotelmitarbeitern im Treppenhaus mitgeteilt, dass es sich um einen Fehlalarm handele und keinerlei Gefahr bestehe.
Diese Situation war für uns äußerst belastend. Insbesondere ich war danach nicht mehr in der Lage, in dieser Nacht zur Ruhe zu kommen oder erholsam zu schlafen. Mein Schlaf sowie mein gesundheitliches

2026-04-09 via Nuitee
J
Johanna solo_traveller ro
5
2026-04-09 via Nuitee
A
Andre couple gb
10
2026-04-08 via Nuitee
G
G_NL solo_traveller it
9
2026-04-08 via Nuitee
V
Vega couple ec
8
bastante buena.
Pros:

Que esta ubicado en el centro de la ciudad, la habitacion bien tranquila, sin ruidos ni molestias. la cama excelente, acogedora,

Cons:

pues que nos hicieron salir a las 3 de la maña por falsa alarma creo, y nadie dio una explicacion, en la habitacion faltaron cobijas y pedi un calefactor que no ayudo casi nada

2026-04-07 via Nuitee
L
Lindsey family_with_children gb
7
2026-04-07 via Nuitee
M
Muhammad solo_traveller gb
8
2026-04-07 via Nuitee
C
Carl family_with_children gb
9
Very happy with hotel in an excellent location
Pros:

The location was perfect, right next to the bus and train station. Also a few minutes walk to the shops, restaurants and bars. Breakfast was ok but we didn’t eat there at any other time as we were usually out.

Cons:

Hot breakfast selection. We did get there quite late so the overall selection wasn’t great.

2026-04-07 via Nuitee
D
Dharjath Ahamed solo_traveller in
9
2026-04-06 via Nuitee