Serras Hotel

Hotels
8.5 (139 reviews)
Av. Miguel Sutil, 4098 , Cuiabá , br

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Service
Cons:
Value for Money
Room Quality

Categories

Cleanliness
7.83
Some reviews noted insects and issues highlighting cleanliness concerns.
Service
9.8
Mostly positive experiences, with noted issues in reception but overall friendly service.
Location
9.84
Many reviews praised the location as a strong point.
Room Quality
7.79
Several reviews mentioned uncomfortable beds and noisy conditions.
Amenities
8.32
Mixed reviews on amenities, but breakfast was positively noted.
Value for Money
6.78
Some felt the pricing didn't match the quality offered.
Food and Beverage
8.83
Breakfast received positive feedback, but other food services were lacking.
Overall Experience
8.8
Despite some drawbacks, most guests reported a satisfactory overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:07

Property Description

Modern Rooms with Amenities
Serras Hotel offers modern rooms with air conditioning, free Wi-Fi, cable TV, a safe, and a minibar. Each room is designed with a warm touch of color and features a private bathroom for your comfort.

Convenient Facilities
Enjoy access to a fitness center to stay active, a restaurant to indulge in delicious meals, and a 24-hour reception for any assistance you may need during your stay. Additionally, room service is available for your convenience.

Ideal Location
Situated just a 25-minute drive from Marechal Rondon International Airport, Serras Hotel provides easy access to both the airport and Cuiabá city center, located only 2 km away. Don't miss the chance to stay at this convenient hotel, just 5 km from Cuiabá Bus Station.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. No extra charges.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 7 years old stay for free when using an existing bed.
    Children up to and including 7 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.5
Based on 139 reviews
Cleanliness: 7.83
Service: 9.8
Location: 9.84
Room Quality: 7.79
Amenities: 8.32
Value for Money: 6.78
Food and Beverage: 8.83
Overall Experience: 8.8
L
Larissa • solo_traveller • br
10
2026-06-23 • via Nuitee
P
Pereira Goncalves • solo_traveller • br
9
2026-06-23 • via Nuitee
R
Ricardo • solo_traveller • br
8
2026-06-15 • via Nuitee
S
Silva • family_with_children • br
6
Boa, porém alguns pontos envolvendo segurança pode melhorar
Pros:

Tudo muito limpo e organizado

Cons:

Janelas sem trava de segurança,sem nenhuma proteção

2026-06-15 • via Nuitee
D
Douglas • solo_traveller • br
6
2026-06-14 • via Nuitee
L
Luciane • solo_traveller • br
8
2026-06-12 • via Nuitee
A
Amarilis • solo_traveller • br
9
2026-06-11 • via Nuitee
E
Emerson Rossetto • solo_traveller • br
8
Pros:

Acomodação e Localização.

Cons:

Demora do elevador!

2026-06-07 • via Nuitee
F
Fabio • solo_traveller • br
9
2026-06-06 • via Nuitee
T
THAIS • couple • br
6
Pros:

Quarto limpo.

Cons:

Wifi horrível no quarto. Ar condicionado antigo, barulhento, com luz que não apagava. Café da manhã simples, algumas coisas acabavam e demoravam pra repor, poderia ter um pouco mais de opção.

2026-06-05 • via Nuitee
M
MARINA • solo_traveller • br
6
2026-06-03 • via Nuitee
J
Jose • solo_traveller • br
10
2026-06-03 • via Nuitee
I
Isabel • solo_traveller • br
10
praticidade e conforto
Pros:

Tudo

Cons:

Tudo perfeito

2026-06-03 • via Nuitee
R
Rafael Guastapaglia • solo_traveller • br
10
2026-06-02 • via Nuitee
F
Fernanda • solo_traveller • br
10
Pros:

Equipe muito educada e prestativa.

Cons:

Apenas senti falta de água no frigobar do quarto.

2026-06-01 • via Nuitee
A
Adolphe • solo_traveller • gf
5
2026-05-27 • via Nuitee
F
Francisco • couple • br
4
Hospedagem limpa, mas o custo-benefício não compensa devido à falta de conforto térmico/acústico e de itens básicos
Pros:

Limpeza

Cons:

Senti falta de itens básicos de higiene no banheiro, como shampoo e sabonete líquido (foi disponibilizado apenas um sabonete em barra de baixa qualidade). Além disso, o ar-condicionado é extremamente ruidoso, o que atrapalhou bastante o descanso

2026-05-25 • via Nuitee
J
JULYELSON • solo_traveller • br
9
Pros:

Excelente atendimento, bom custo benefício. Excelente café da manhã, estacionamento amplo.

Cons:

Ar-condicionado estava fazendo bastante barulho.

2026-05-23 • via Nuitee
M
Mariano • couple • br
10
2026-05-18 • via Nuitee
E
Elisangela • solo_traveller • br
10
2026-05-15 • via Nuitee