Rosa Hotel & Spa

Hotels
7.2 (1116 reviews)
55 Thu Khoa Huan, Ben Thanh Ward, District 1 , Ho Chi Minh City , vn

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Central, convenient location
Helpful / friendly staff (many positive mentions)
Good breakfast
Generally good value for money
Some guests report clean and comfortable rooms
Cons:
Unreliable hot water and problematic showers
Air conditioning inconsistent or broken
Small or dated rooms; occasional bad smells
Inconsistent cleanliness (dirty toilets, corridors)
Poor luggage assistance / indifferent staff in some cases
Noise from nearby venues; occasional language barrier at reception
Misleading listing images reported

Categories

Cleanliness
6.2
Mixed reports: several guests mention dirty toilets, foul smells and corridor/room uncleanliness, though some reviews call rooms 'very clean'.
Service
7.3
Generally helpful and friendly staff in many reports (assisted with lost laptop, helpful receptionists), but multiple notes of indifferent or slow service, luggage assistance lacking and occasional language barriers.
Location
8.3
Consistently praised as central and convenient for sightseeing; many guests highlight the excellent location and nearby amenities.
Room Quality
6.5
Several complaints about small, dated rooms, inconsistent air-conditioning, shower/hot water problems, fridge/freezer issues and occasional bad smells; some rooms were switched promptly when faulty.
Amenities
6.7
Breakfast is frequently praised, but there are recurring issues with hot water, shower units, elevator operation, hallway lighting and drink fridge temperature control.
Value for Money
7.8
Multiple guests explicitly state good price-performance (CP值高 / Preis-Leistung stimmt); overall seen as fair value despite some room and service shortcomings.
Food and Beverage
7.8
Breakfast receives positive mentions ('great', '充実', 'đồ ăn ngon'), though a few guests suggest more variety or options.
Overall Experience
7
On balance a positive stay for many due to location, staff and breakfast, tempered by recurring room, cleanliness and occasional service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 04:37

Property Description

Convenient Location in District 1
Located in the heart of Ho Chi Minh City, Rosa Hotel & Spa offers free Wi-Fi and is just a short walk from Ben Thanh Market.

Comfortable Rooms with City Views
The well-appointed rooms feature air conditioning, minibar, and cable TV. Some rooms even offer a balcony with stunning city views.

Convenient Amenities and Services
Guests can enjoy the convenience of a restaurant, 24-hour front desk, and daily room service. Additionally, the hotel offers currency exchange, tour arrangements, and laundry services.

Experience the best of Ho Chi Minh City at Rosa Hotel & Spa - book your stay now for a memorable experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SGN

Location

Guest Reviews

7.2
Based on 1116 reviews
Cleanliness: 6.2
Service: 7.3
Location: 8.3
Room Quality: 6.5
Amenities: 6.7
Value for Money: 7.8
Food and Beverage: 7.8
Overall Experience: 7
S
SANJIT • solo_traveller • in
6
2026-08-21 • via Nuitee
H
Huu Dien • solo_traveller • vn
5
Pros:

Vị trí gần chợ Bến Thành

Cons:

Nhân viên nam không thân thiện, thang máy ồn, vòi tắm hỏng gây nước yếu 4-5 ngày không sửa.

2026-08-19 • via Nuitee
J
Jose Gabriel • solo_traveller • au
10
Great Stay. I received a complimentary upgrade at check-in.
Pros:

The staff were very helpful. I received a complimentary upgrade at check-in.

Cons:

N/a

2026-08-19 • via Nuitee
J
Jamie • extended_group • au
5
Average stay just a bed at the end of the day
Pros:

Location was good close to markets.

Cons:

Bit run down issues with elevator upon arrival. Rooms small and air conditioner barely kept room cool. Small leaks in bathroom. Stairwell not clear in case of emergency

2026-08-17 • via Nuitee
I
Isabel • couple • gb
7
2026-08-15 • via Nuitee
S
Sergey • family_with_children • il
10
Very good hotel, we enjoy our stay
Pros:

Perfect location, in the center of city, close to Night market and restaurants. Helpful staff and very good breakfast. We will come back for sure.

Cons:

Nothing

2026-08-14 • via Nuitee
T
Thanh • family_with_children • ca
7
2026-08-14 • via Nuitee
M
Matteo • solo_traveller • gb
5
Pros:

The lady at the breakfast was running a lot alone serving all guests.

Cons:

Breakfast closes at 9.30am pretty early not the ideal.
I have booked a double premium room with one double bed. Upon checking in they let me.pay and only after I have got a room with two beds which I hate.

They asked if the day after I could change room with a refund of roughly 300k VND.

After this unplanned change they claimed that they gave me a double room.with two beds which was bigger and then no need for a refund or price adjustment.

A scam.

Avoid this hotel at all costs.

2026-08-11 • via Nuitee
T
Tin • couple • us
8
2026-08-11 • via Nuitee
D
Danai • solo_traveller • gr
10
2026-08-11 • via Nuitee
C
Casa Langer • solo_traveller • lk
10
Pros:

The staff were friendly and could understand English , The breakfast buffet was yummy .

Cons:

There was a big hole in the bathroom ceiling, we were scared about mice.

2026-08-09 • via Nuitee
H
HUY • solo_traveller • vn
9
2026-08-09 • via Nuitee
B
ba • solo_traveller • vn
4
Pros:

Vị trí

Cons:

-Khi xe tới nhận phòng
-không ai ra hỏi han hướng dẫn,
-tự bê 10 chiếc vali lên lễ tân
Nhận phòng nhân viên không hướng dẫn khách phòng ăn ở đâu, giao phòng thì vào phòng vẫn còn khách.
- thang máy thì đóng mở như đóng mở cửa xếp
Vòi tắm thì bên nóng bên lạnh không theo nguyên tắc, lavabo thì nóng quay sang phải, vòi sen thì nóng quay bên trái.
Rất tệ khi ở giữa sài gòn.

2026-08-08 • via Nuitee
N
Nghiem • couple • vn
8
2026-08-07 • via Nuitee
T
Trác Ninh • family_with_children • vn
10
2026-08-05 • via Nuitee
T
Thai • solo_traveller • de
10
2026-08-04 • via Nuitee
V
Vincent • couple • fr
9
2026-08-04 • via Nuitee
H
Hugh • solo_traveller • nz
8
Very convenient
Pros:

Helpful staff and management

Cons:

Unreliable hot water, at least on the 8th floor.

Shower unit not great

2026-08-03 • via Nuitee
L
Lan Phuong • couple • vn
7
2026-08-03 • via Nuitee
D
Dominique • solo_traveller • kh
7
Pros:

L emplacement
Hotel propre chambre petite
Literie à changer

Cons:

Aucune aide d accueil pour les bagages
Personnel indifferent

2026-08-02 • via Nuitee