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Facilities
Property facilities
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Guest education on local ecosystems and culture
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Non-smoking rooms
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Room service
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Ironing service
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Massage services
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Non-smoking throughout
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Shuttle service (additional charge)
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Concierge service
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Adult only
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Outdoor furniture
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Thermometers for guests provided by property
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Cooking class
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Japanese garden
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Guest education on local ecosystems and culture
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Colonial-style Building and Central Location
San Rafael Hotel is a charming colonial-style building located just steps away from Antigua Guatemala Central Park and The Arch of Santa Catalina.
Comfortable Rooms and Personalized Services
The hotel offers elegant rooms with wooden furniture, fireplaces, and private bathrooms. Guests can enjoy 24-hour front desk assistance, tour information, and optional massage services.
Culinary and Cultural Experiences
Experience cooking and dancing lessons, along with the option to have a professional chef at your service. Unwind at the on-site bar or explore the nearby dining options in Central Antigua Guatemala.
Book now to indulge in a blend of historical charm and modern comforts at San Rafael Hotel.
Please note that children under 12 years old are not allowed on the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children are not allowed.
Adults stay for US$40 per person per night when using an available extra bed.
You haven't added any cots.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
My stay at Hotel San Rafael in Antigua, Guatemala was truly wonderful. From the moment I arrived, everything exceeded my expectations. The staff were incredibly kind, attentive, and made me feel welcome throughout my entire stay.
The room was beautiful, comfortable, and thoughtfully designed, offering a perfect place to relax after exploring the city. Every detail of the hotel reflects charm and elegance, it truly is a little gem.
Breakfast each morning was generous and absolutely delicious, with a variety of fresh and flavorful options that made every day start perfectly.
The location is unbeatable just one minute from the Santa Catalina Arch and less than five minutes from all the main attractions in Antigua. Everything is within easy walking distance, which made my experience even more enjoyable.
I was also pleasantly surprised to learn that I was the first Romanian guest to stay here, which made the experience feel even more special and meaningful to me.
Honestly, I don’t think I could have found a better place to stay. I feel incredibly grateful for this experience, and if I ever return to Antigua, I would definitely choose Hotel San Rafael again without hesitation.
Nothing
Ubicación, desayuno, amabilidad personal
algún ruido del patio a la hora de dormir
The hotel is located right at the center of the town, next to some of the most famous attractions. It is very easy to explore the town from the hotel.
The room we selected is extremely spacious and well decorated. The courtyard is also beautiful. The bed is one of the most comfortable ones we have ever slept
We lived in this hotel after the exhausting volcano hike, and it was so refreshing living here!
No complaint at all!
Hermoso lugar y súper cómodo
Falta clima, pero tiene ventiladores
Beautifully designed with attention to details retaining historical elements. The setting is stunning and provides a peaceful respite from the excitement just outside the doors. Staff is professional and service is top notch. The breakfast service and options were excellent.
Drinking water - should provide easy access to filtered water. 2 bottles of water in plastic bottles were provided, which is not adequate or ideal now that we know the harm of plastics exposure. Other places we stayed provided unlimited filtered water.
The staff was wonderful, they couldn’t do enough for us! Would recommend highly!
We spent our first four nights in Guatemala at the lovely San Rafael Hotel in Antigua, a colonial-era building that was significantly altered over the centuries and recently underwent a major restoration. The property is very atmospheric with a tasty breakfast served in a lovely courtyard, which is candlelit in the evening. The staff were friendly and accommodating, even providing a take-out breakfast on the day we had to meet a driver at 6:00 a.m. for a volcano hike. The location is ideal, just around the corner from the arch and a five-minute walk to the Parque Central and all the activity that happens there.
This property is small and a special oasis within the village of Antiqua.
Absolutely nothing
This hotel is a 2 star masquerading as a four star hotel
The rooms have ants crawling around. They place people starting at 7am right outside your bedroom for breakfast who make sleep impossible. The front desk morning person is terrible and not at all service oriented. The evening gentleman is much better. I must admit that I was swayed by their beautiful website in selecting this hotel but it was a big mistake. It has been an unpleasant experience in an exquisite town.
As advertised! Such a friendly, professional and helpful staff who also helped arrange all my tours...can't recommend enough!
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