Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Amenities
Cons:
Room Quality
Noise from nearby clubs

Categories

Cleanliness
9.19
The hotel is very clean as mentioned in multiple reviews.
Service
9.66
Excellent service highlighted in many reviews.
Location
9.7
Perfect location cited frequently across reviews.
Room Quality
8.15
Rooms are reported to be a bit dated in some reviews.
Amenities
9.18
Good amenities mentioned, including great breakfast.
Value for Money
9.14
Standard quality for this hotel tier.
Food and Beverage
9.19
Good breakfast and dining options reported positively.
Overall Experience
9.36
Overall satisfaction highlighted with no major complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:17

Property Description

Convenient Location in Hanoi Old Quarter

Located in the bustling heart of Hanoi Old Quarter, Hanoi Pearl Hotel is just a stone's throw away from the iconic Hoan Kiem Lake, offering guests a prime spot to explore the city's vibrant culture and attractions.

Luxurious Rooms and Amenities

The hotel boasts beautifully appointed rooms with parquet flooring and modern amenities such as flat-screen TVs, minibars, and en suite bathrooms with premium toiletries. Guests can unwind in style and comfort after a day of sightseeing.

Dining and Services

Indulge in a culinary journey at The Candles Restaurant, serving delectable international cuisines, or relax at The Lounge & Café Terrace with a selection of snacks and beverages. With services like currency exchange, airport transfers, and room service, Hanoi Pearl Hotel ensures a seamless and enjoyable stay.

Book your stay at Hanoi Pearl Hotel now to experience the perfect blend of luxury and convenience in Hanoi!

Important information:

Please note that from 1 September 2016, traffic regulation states that no cars are allowed around Hoan Kiem Lake every Friday evening (from 19:00) to Sunday (00:00 midnight). Kindly contact hotel for assistance and advise arrival time to ensure a smooth arrangement. The hotel's staff will assist you with transferring of luggage.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for VND 390,000 per person per night when using an existing bed.
    People no matter the age stay for VND 780,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 1149 reviews
Cleanliness: 9.19
Service: 9.66
Location: 9.7
Room Quality: 8.15
Amenities: 9.18
Value for Money: 9.14
Food and Beverage: 9.19
Overall Experience: 9.36
G
GENEVIEVE solo_traveller fr
10
2026-06-26 via Nuitee
R
Ryszard solo_traveller us
10
Pros:

Excellent service, special thanks to Mr. Kevin Hoang for his help.

2026-06-26 via Nuitee
H
Heskestad solo_traveller no
8
Pros:

Very gold service

Cons:

Lille hard bed

2026-06-25 via Nuitee
A
Ana Carla Neves solo_traveller pt
9
Estadia agradável
Pros:

Excelente localização, muito central.
Bom pequeno almoço

Cons:

O pequeno almoço devia começar às 6:30, pois as excursões começam sempre muito cedo para dar tempo aos clientes de comerem.

2026-06-22 via Nuitee
T
Trevor solo_traveller gb
6
Pros:

The Location was really good

Cons:

The Breakfast was not good needs more varietie ..

2026-06-22 via Nuitee
K
Keren family_with_children il
10
2026-06-20 via Nuitee
E
Eka couple id
7
Not bad the room is clean , location is good
Pros:

Good location

Cons:

Breakfast so so

2026-06-19 via Nuitee
M
Madhusudan solo_traveller in
10
Excellent location, great value.
Pros:

Location, room, staff courtesy, breakfast.

Cons:

Room number 408 had a window opening onto a wall. It should be mentioned in the booking form

2026-06-19 via Nuitee
M
Madhusudan solo_traveller in
10
Excellent location, great hotel.
Pros:

Location, courtesy, breakfast

Cons:

Room number 408 has a window opening onto a wall. That should be mentioned in the booking form.

2026-06-19 via Nuitee
J
Jibin C couple in
5
2026-06-19 via Nuitee
G
Geoffrey solo_traveller au
8
Pros:

I requested a room change which only had a shower (not a bath). This request was made efficiently and with a smile. We could leave our luggage at the hotel while at Halong Bay cruise and a driver was organised for take us to the airport. Very kind and helpful staff.

Cons:

The first room we were in was very small and on the first floor. It had a window but the brick wall was very close to the window so we had no natural light. I didn't like the shower over the bath and the bathroom was very small.

2026-06-18 via Nuitee
A
Ainsley couple au
10
2026-06-18 via Nuitee
D
Dao solo_traveller vn
9
2026-06-17 via Nuitee
L
Leon family_with_children co
10
2026-06-13 via Nuitee
Z
ziyu couple cn
10
2026-06-13 via Nuitee
Y
Yu Keung solo_traveller sg
8
2026-06-12 via Nuitee
V
Vo couple us
9
2026-06-11 via Nuitee
A
Andrew couple us
10
Great stay!
Pros:

The staff was super helpful and the breakfast was excellent!! Would stay there again if I come back to Hanoi.

2026-06-11 via Nuitee
C
Coral Engelshtein solo_traveller il
10
Pros:

Great service.
Gear location.
Very pleasant!!! Big rooms.

2026-06-10 via Nuitee
C
Carlos couple cl
8
Buena ubicación
Pros:

La ubicación

Cons:

El personal en general con poca disposición para empatizar con el
Pasajero, mucha burocracia

2026-06-07 via Nuitee