Children allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Amenities
Cons:
Room Quality
Noise from nearby clubs

Categories

Cleanliness
9.19
The hotel is very clean as mentioned in multiple reviews.
Service
9.66
Excellent service highlighted in many reviews.
Location
9.7
Perfect location cited frequently across reviews.
Room Quality
8.15
Rooms are reported to be a bit dated in some reviews.
Amenities
9.18
Good amenities mentioned, including great breakfast.
Value for Money
9.14
Standard quality for this hotel tier.
Food and Beverage
9.19
Good breakfast and dining options reported positively.
Overall Experience
9.36
Overall satisfaction highlighted with no major complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:17

Property Description

Convenient Location in Hanoi Old Quarter

Located in the bustling heart of Hanoi Old Quarter, Hanoi Pearl Hotel is just a stone's throw away from the iconic Hoan Kiem Lake, offering guests a prime spot to explore the city's vibrant culture and attractions.

Luxurious Rooms and Amenities

The hotel boasts beautifully appointed rooms with parquet flooring and modern amenities such as flat-screen TVs, minibars, and en suite bathrooms with premium toiletries. Guests can unwind in style and comfort after a day of sightseeing.

Dining and Services

Indulge in a culinary journey at The Candles Restaurant, serving delectable international cuisines, or relax at The Lounge & Café Terrace with a selection of snacks and beverages. With services like currency exchange, airport transfers, and room service, Hanoi Pearl Hotel ensures a seamless and enjoyable stay.

Book your stay at Hanoi Pearl Hotel now to experience the perfect blend of luxury and convenience in Hanoi!

Important information:

Please note that from 1 September 2016, traffic regulation states that no cars are allowed around Hoan Kiem Lake every Friday evening (from 19:00) to Sunday (00:00 midnight). Kindly contact hotel for assistance and advise arrival time to ensure a smooth arrangement. The hotel's staff will assist you with transferring of luggage.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for VND 390,000 per person per night when using an existing bed.
    People no matter the age stay for VND 780,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 962 reviews
Cleanliness: 9.19
Service: 9.66
Location: 9.7
Room Quality: 8.15
Amenities: 9.18
Value for Money: 9.14
Food and Beverage: 9.19
Overall Experience: 9.36
T
Tammy couple au
10
Excellent would stay again
Pros:

Location was central to all our main needs.
Beds comfortable.
Breakfast was lovely and staff were very accommodating and polite. We had late travel plans and they were good enough allowing us to store our luggage for the day and let us use a room for showering prior to departure. We were so thankful

2026-04-18 via Nuitee
S
Sinisa extended_group rs
8
Good
Pros:

Location,stuff

Cons:

Small room,not good breakfast

2026-04-17 via Nuitee
K
Karen couple au
8
Pros:

Loved locations

Cons:

Didn’t love the breakfast

2026-04-17 via Nuitee
M
meera2017 Family
10
Fantastic location
Pros:

Great boutique hotel in the heart of old quarter with easy walking distance to all the shops, cafes and iconic sites! Large rooms with all the amenities you need for your stay. Great rooftop bar for some drink after a long day out.
Luna and Hailey were extremely helpful with all our questions and made the stay so memorable and enjoyable. Highly recommended!

2026-04-16 via Tripadvisor
M
Melissa extended_group sg
10
2026-04-16 via Nuitee
J
Jean-François solo_traveller fr
8
2026-04-16 via Nuitee
M
Maia couple au
10
2026-04-16 via Nuitee
M
Manuohalalo solo_traveller nc
8
2026-04-15 via Nuitee
C
Christine couple nz
9
Pros:

Great location to everything. Staff incredible

Cons:

Nothing

2026-04-15 via Nuitee
T
Trang solo_traveller vn
10
Pros:

The Service was good, The Staffs were friendly
The Location was convennient.
This Place is always my choice when I come to Hanoi

Cons:

Nothing

2026-04-15 via Nuitee
C
Christine couple nz
9
2026-04-15 via Nuitee
D
daoudi couple fr
6
Je suis venu j’ai vu je ne reviendrais pas
Pros:

L’emplacement ,

Cons:

Alors sous prétexte que vous venez de booking et que vous êtes seule on vas vous filez la chambre qui a pas de fenêtre et juste à côté de l’ascenseur quand a 6 h de mat vous avez un groupe d’anglais qui respect rien et qui parle comme si ils étaient à un concert , et que les portes n’insonorise rien et bien vous avec tous gagner , j’ai passé la nuit précédente dans un hôtel un peu plus excentre 1,8 km de cet hôtel , très très calme , pas alpage tous les deux mètres par des masseuses ou un gars qui vous propose une prostitution , meilleur qualité prix j’ai payer moitier moins et franchement super personnel , le dej moins copieux cette mais je mange pas de la charcutaille ou des soupes le matin je déjeune à l’Europeene et l’autre hotel m’allait très bien ,

2026-04-15 via Nuitee
J
James couple au
8
A pleasant hotel in a good location
Pros:

The rooftop bar was a great spot to sit and look out over the city. The location of the hotel is really good for exploring the Old Quarter.
Room was very clean and comfortable if a little dark.
Staff were all very welcoming and helpful, especially with the bags and also at reception with lots of helpful information

Cons:

The breakfast area can get busy at peak times

2026-04-14 via Nuitee
M
Mélanie solo_traveller ch
9
2026-04-14 via Nuitee
K
Karin couple de
8
2026-04-14 via Nuitee
M
massimoaY2206BA Couples
8
Perfect place in Hà noi
Pros:

The perfect plays to discover Hà Noi, located in the city center.
Kindness and high quality service.
Good breakfast.
Excellent Spa.
I suggest to take a drink at the Lou get Bar on the 10th floor.

2026-04-13 via Tripadvisor
M
Mel couple gb
10
2026-04-13 via Nuitee
J
julie couple gb
9
Lovely stay
Pros:

Great hotel and central to everything. Fabulous breakfast and lovely staff

2026-04-13 via Nuitee
M
Mel couple gb
10
2026-04-13 via Nuitee
E
ERIC ZHENG YANG solo_traveller sg
10
Awesome stay to wrap up our holiday in Hanoi
Pros:

The team delivered attentive and exceptional service. Our terrace suite was generously proportioned and impeccably maintained. The bedding provided superior comfort, ensuring a very restful sleep each night. We particularly wish to acknowledge the attentive service and positive demeanor of the reception personnel, especially the young man and young lady with short hair and thick-rimmed spectacles who assisted us with our airport transfer.

Cons:

Nothing in particular, keep up the good work!

2026-04-11 via Nuitee