Staybridge Suites Birmingham by IHG

Hotels
Staybridge Suites
9 (4037 reviews)
Martineau Place , Birmingham , gb

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Excellent customer service
Great location
Cons:
Parking difficulties
Noisy air conditioning in some rooms

Categories

Cleanliness
8.75
Most guests found the rooms clean and well-maintained, noted specifically in the review about the cleanliness of the room and the hotel overall.
Service
9.25
Guests consistently praised the staff for being helpful and friendly, highlighting excellent customer service.
Location
9.25
The location is frequently mentioned as great and central, with easy access to attractions.
Room Quality
8.75
Rooms are described as lovely, comfortable, and well-equipped, though some reviews mentioned issues with noise.
Amenities
8.75
Rooms contain necessary amenities, and the breakfast was positively reviewed; however, some guests indicated mixed feelings about the parking situation.
Value for Money
9.25
Many guests felt that the hotel offered great value for the quality and service provided.
Food and Beverage
8.75
Breakfast received positive feedback, but some guests had mixed feelings about the food options.
Overall Experience
9.25
Overall reviews express high satisfaction, with many guests indicating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-24 23:24

Property Description

Convenient City Centre Location
Staybridge Birmingham offers a central location in Birmingham with modern amenities and comfortable rooms. The hotel is just a short walk from the Bullring Shopping Centre and various dining options in the vibrant city centre.

Well-Equipped Rooms and Fitness Centre
Each room at Staybridge Birmingham is equipped with a flat-screen TV, kitchen, and air conditioning for a convenient stay. Guests can also enjoy the 24/7 fitness room with a variety of equipment available for use.

Complimentary Breakfast and Nearby Transport Links
Start your day right with a complimentary buffet breakfast at the hotel. With Birmingham New Street train station nearby and easy access to Birmingham Airport, Staybridge Birmingham ensures a seamless travel experience.

Book your stay at Staybridge Birmingham for a perfect blend of comfort and convenience.

Important information:

Discounted parking available at B4 Parking B4 6DG, under 10 minutes walk. Please contact the hotel for more information if needed.

Guests must supply first name when making a reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 4037 reviews
Cleanliness: 8.75
Service: 9.25
Location: 9.25
Room Quality: 8.75
Amenities: 8.75
Value for Money: 9.25
Food and Beverage: 8.75
Overall Experience: 9.25
S
Simon solo_traveller au
9
If you want an appartment hotel this is a great option
Pros:

Good location, easy to find and great value

Cons:

Not much at all, I guess the kitchen was a little basic but fine for 1 or 2 people

2026-06-06 via Nuitee
D
DanJM123 Business Whitstable, Kent, England
8
Other guests causing issues
Pros:

Very warm and friendly welcome from Ali upon arrival and explained everything about the hotels facilities and breakfast times etc. I was upgraded to slightly larger, higher floor room which was definitely appreciated. The room itself was very comfortable and modern, great facilities and bathroom too. I did notice though sadly some of the cutlery was not fully cleaned but they do provide washing liquid and dishwasher tablets so not a huge drama just needs a bit of attention to detail.
Very comfortable bed and I did eventually get to sleep but unfortunately outside of the hotels control a horrid family thought it was ok let their children run and up down the corridor for hours knocking on each others doors, other guests need to show more respect especially when in our country.
The gym was very small and could do with some proper attachments to use the cable machine that’s in there.
Breakfast was as expected and not too busy, would have liked a choice on eggs and unsure if poached eggs were available to order as no info.
Checkout was efficient but not asked about my stay was less friendly than the welcome.
Great location and would consider staying again but sadly other guests made the stay less comfortable which I appreciate isn’t the hotels fault!

2026-06-05 via Tripadvisor
S
Singh solo_traveller gb
10
2026-06-05 via Nuitee
A
Alex solo_traveller gb
10
Pros:

Great location. Breakfast was good, and staff polite.

2026-06-05 via Nuitee
R
Rhianwen solo_traveller gb
9
Overall, a fantastic experience. I would stay here again.
Pros:

The range of breakfast options was great. And after a long day travelling the day before, the fact that it was available until 11am was fantastic. The room was very clean and nicely done. The floor was a little noisy from other guests, but that was probably more a combination of luck and being in a room close to the lifts. The location was great. Right in the heart of Birmingham, with Grand Central only a 2 minute walk. And the Bullring being only about 5 minutes away, if that.

Cons:

There is nothing I didn't like. The noise coming from other guests in the hall was unfortunate but probably can't be helped that much. If you want a quieter room, perhaps see if you can stay on a higher floor or in a room further away from the lifts.

2026-06-04 via Nuitee
N
Neil couple gb
3
Poor
Pros:

Good location

Cons:

Used underwear from previous tenant left under bedside table. Aircon not working and poor ventilation. Room and bathroom quite small.

2026-06-04 via Nuitee
N
Nicole solo_traveller gb
9
2026-06-02 via Nuitee
L
Louise extended_group gb
9
Pros:

We thought the room was very clean, bed was comfy. the breakfast was nice and topped up and the location was great. Really really happy and will stay again. Highly recommend.

Cons:

Bed frame was a little worn on the leather, hall way was warm walking to rooms

2026-06-01 via Nuitee
H
heather solo_traveller gb
9
Lovely stay at the Staybridge suites.
Pros:

The room temperature was comfortable in the hot weather, very efficient AC. The staff were all super friendly and helpful. Breakfast was simple but fresh and tasty. The main bed was very comfortable. Black out curtains made for a good night sleep.

Cons:

The sofa bed was not very comfortable, fine for a small child but not for a heavier adult.

2026-06-01 via Nuitee
M
Malkov couple gb
10
2026-06-01 via Nuitee
D
Domingo Jr family_with_children gb
10
2026-05-31 via Nuitee
J
John family_with_children gb
9
Pros:

Clean and tidy with all the facilities you need was like a mini apartment

Cons:

Room was a little to warm

2026-05-31 via Nuitee
L
Lorna Loodts solo_traveller gb
5
Used to be great. Standards slipping.
Pros:

The location is good

Cons:

The bed was awful. I had a sore back from how hard the mattress was. I have been before and it's never been that bad. I would have been comfier on the floor.

The breakfast times need adjusting. There is a card in the room explaining when it's busy and when it's quieter. I went down at the anticipated quieter hours and it was very very busy.

The shower was okay. Pressure wasn't great and the temperature fluctuated during despite me setting the temperature at a preferred setting. I had to duck out from under the spray at one point as it suddenly became red hot.

The kitchenette is good on past visits. This time some key kitchen equipment was missing. Things that have been available on prior visits.

The plug sockets in the room are unreliable. My phone would not stay charging despite the plug and cable being perfectly fine.

The breakfast is much more limited than previous visits also. Sausages were overcooked. Scrambled eggs were watery and tasteless.

The lifts are awful. Noisy. The door on one of them shook all the way up and down. There are four lifts and only two are operational. One is kept permanently as a service lift however a staff member pushed an entire massive blue cart (taller than me!) into the lift while I was in it. Which I don't understand keeping a lift aside for service if it's not going to be used. The other one was just out of action entirely. There seems to be no urgency to remedy this. Sometimes you end up going up and down because of others calling the lift.

Also the hallways and communal areas are too warm, it would be fine in winter but on hot days like this week, exiting your room into the hallway is unbearable.

2026-05-31 via Nuitee
G
Georgia couple gb
7
The room served its purpose.
Pros:

The room was great for the price and the breakfast in the morning was lovely.

Cons:

The bathroom smelt and the location is a little dodgy

2026-05-30 via Nuitee
S
streeter solo_traveller gb
10
10/10 across the board
Pros:

The central location was fab. The accomodation with city view was worth the upgrade.
Bed was comfy 😌 😴

Cons:

The light circuit was very strange. Light by the bedside table turned off kitchen light. Very confusing. Cooked breakfast not fully hot more warm but tasty & edible with lots of choice items

2026-05-28 via Nuitee
A
Abdullah couple kw
6
2026-05-28 via Nuitee
A
Artur solo_traveller de
8
Gutes Stadthotel in zentraler Lage
Pros:

Zentral gelegenes Stadthotel, guter Service

Cons:

Keine manuelle Lüftung der Fenster möglich, nur Klimaanlage

2026-05-27 via Nuitee
N
Nathan couple gb
10
High quality level of accommodation and very attentive staff ( well done )
Pros:

Location and cleanliness

Cons:

Overall no negatives

2026-05-26 via Nuitee
S
Svitlana Salo family_with_children ua
10
2026-05-26 via Nuitee
J
Jaqueline solo_traveller de
9
2026-05-26 via Nuitee