Staybridge Suites Birmingham by IHG

Hotels
Staybridge Suites
9 (4085 reviews)
Martineau Place , Birmingham , gb

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Excellent customer service
Great location
Cons:
Parking difficulties
Noisy air conditioning in some rooms

Categories

Cleanliness
8.75
Most guests found the rooms clean and well-maintained, noted specifically in the review about the cleanliness of the room and the hotel overall.
Service
9.25
Guests consistently praised the staff for being helpful and friendly, highlighting excellent customer service.
Location
9.25
The location is frequently mentioned as great and central, with easy access to attractions.
Room Quality
8.75
Rooms are described as lovely, comfortable, and well-equipped, though some reviews mentioned issues with noise.
Amenities
8.75
Rooms contain necessary amenities, and the breakfast was positively reviewed; however, some guests indicated mixed feelings about the parking situation.
Value for Money
9.25
Many guests felt that the hotel offered great value for the quality and service provided.
Food and Beverage
8.75
Breakfast received positive feedback, but some guests had mixed feelings about the food options.
Overall Experience
9.25
Overall reviews express high satisfaction, with many guests indicating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-24 23:24

Property Description

Convenient City Centre Location
Staybridge Birmingham offers a central location in Birmingham with modern amenities and comfortable rooms. The hotel is just a short walk from the Bullring Shopping Centre and various dining options in the vibrant city centre.

Well-Equipped Rooms and Fitness Centre
Each room at Staybridge Birmingham is equipped with a flat-screen TV, kitchen, and air conditioning for a convenient stay. Guests can also enjoy the 24/7 fitness room with a variety of equipment available for use.

Complimentary Breakfast and Nearby Transport Links
Start your day right with a complimentary buffet breakfast at the hotel. With Birmingham New Street train station nearby and easy access to Birmingham Airport, Staybridge Birmingham ensures a seamless travel experience.

Book your stay at Staybridge Birmingham for a perfect blend of comfort and convenience.

Important information:

Discounted parking available at B4 Parking B4 6DG, under 10 minutes walk. Please contact the hotel for more information if needed.

Guests must supply first name when making a reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 4085 reviews
Cleanliness: 8.75
Service: 9.25
Location: 9.25
Room Quality: 8.75
Amenities: 8.75
Value for Money: 9.25
Food and Beverage: 8.75
Overall Experience: 9.25
A
Akbari couple us
9
Staff was excellent and accommodated special requests especially for an early breakfast a couple of times during the sta
Pros:

Location amenities (gym and breakfast were a definite plus)

Cons:

Had to walk 3 minutes to receive Uber Eats delivery

2026-06-27 via Nuitee
J
Jo family_with_children gb
8
Pros:

Comfy bed, clean bathroom, included breakfast

Cons:

Outside felt a little unsafe - close to station is good but the area felt a little sketchy

2026-06-27 via Nuitee
H
Hamza family_with_children gb
8
Good
Pros:

The good part was free 24x7 laundry washing service & complimentary coffee throughout out the day. Location was very good. Lots of restaurants in the nearby area.

Cons:

Breakfast was limited to a few items & the same items were repeated every day.

2026-06-26 via Nuitee
G
Glenda couple au
8
Handy to train station, great breakfast provided with knowledgeable staff in the kitchen.
Pros:

Location was great, right near train station. The breakfast was excellent with the kitchen staff ensuring I had fresh food straight from the kitchen due to my coeliac disease. The kitchen staff were the main reason I gave a high rating for this hotel.

Cons:

The staff at the counter were not very friendly. The rooms need a bit of an update. Carpets are looking worn.

2026-06-25 via Nuitee
N
Nasser solo_traveller gb
10
2026-06-25 via Nuitee
C
craig couple gb
9
Birthday break
Pros:

Good location, clean, nice breakfast buffet.

Cons:

Nothing

2026-06-24 via Nuitee
K
Kelly family_with_children gb
9
2026-06-22 via Nuitee
Q
Qi family_with_children gb
9
2026-06-22 via Nuitee
E
Ean Richard couple ca
9
Great location and value!
Pros:

This hotel is just a few blocks from the train station and close to many restaurants and pubs. The suite was air conditioned, clean, quiet, the kitchen had everything we needed and the complimentary breakfast was amazing!

Cons:

The bed was comfortable but the pillows were lumpy and hard.

2026-06-22 via Nuitee
C
Curtis Haley solo_traveller gb
10
2026-06-21 via Nuitee
A
Alessandra solo_traveller it
8
Pros:

Caffè e acqua sempre disponibili nella breakfast room

2026-06-21 via Nuitee
J
Joanne couple gb
9
2026-06-20 via Nuitee
S
Sven couple de
7
2026-06-20 via Nuitee
C
Christoph couple ch
10
Pros:

Sehr netter Empfang, gut ausgestattetes Studio, zentrale Lage mit allem in Fussdistanz, reichhaltiges Frühstück

2026-06-20 via Nuitee
J
Janmellor couple gb
8
2026-06-19 via Nuitee
F
Francesca couple it
9
Pros:

Ottima la colazione e nella sala a disposizione h24 caffè, the e diversi tipi di latte. Il personale è stato gentilissimo e disponibile e la camera e bagno sempre pulitissimi.
La posizione dell'hotel è strategica a pochi minuti da più di una stazione ferroviaria.

Cons:

il letto per me era veramente scomodo anche se all'apparenza era alto e soffice

2026-06-18 via Nuitee
L
Laura solo_traveller gb
10
Pros:

Everything was perfect

2026-06-17 via Nuitee
S
Simon solo_traveller gb
10
Was a great place to stay for a short business trip if you need to be located nearby New Street.
Pros:

Everything was great. I was particularly impressed with the staff who were all very friendly and helpful. Breakfast was surprisingly good as had lots of choice. Rooms were clean and comfortable.

Cons:

Nothing.

2026-06-15 via Nuitee
G
Gregory family_with_children be
7
Excellent à certains égards (personnel, petit déjeuner), très moyen à d’autres
Pros:

Personnel hyper disponible et sympathique
Petit déjeuner délicieux et varié
Canapé lit étonnamment confortable

Cons:

L’essentiel était très propre mais il y avait de la saleté au sol et sur les rideaux
L’établissement se situe dans un quartier commercial en déshérence… pour une arrivée tardive cela signifie se retrouver dans des rues presque vides et peuplées de personnages interlopes.
On ne peut pas ouvrir les fenêtres et la ventilation ne rafraîchit pas suffisamment

2026-06-15 via Nuitee
R
Robin couple gb
8
A very pleasant stay
Pros:

Very comfortable bed. Good shower. Very good breakfast choices

Cons:

Duvet too heavy and warm for summer use

2026-06-15 via Nuitee