Hotel Astor

Hotels
•
Independent
8.4 (115 reviews)
Antonio Caso #83, entre Insurgentes y Reforma, Mexico City, 06470 , Mexico City , MX
52-55-51482644

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Facilities

Free WiFi
24-hour front desk
Concierge service
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
Smoke-free property
Tours/ticket assistance
Free self parking

Review Highlights

Pros:
Centrally located
Clean and comfortable rooms
Friendly staff
Cons:
Flooding in the bathroom
Breakfast management issues

Categories

Cleanliness
6.43
Negative experiences with flooding and sewer issues.
Service
8.9
Standard quality for this hotel tier, friendly staff mentioned.
Location
9.44
Centrally located, walking distance to public transport and sightseeing.
Room Quality
9.39
Rooms were clean, comfortable, and well-maintained.
Amenities
8.92
Standard quality for this hotel tier.
Value for Money
8.88
High quality and comfort for the price.
Food and Beverage
6.43
Negative experience with breakfast quality and management attitude.
Overall Experience
8.8
Enjoyed the stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:04

Property Description

Convenient Amenities
Enjoy complimentary wireless internet access and concierge services during your stay.

Dining Experience
Savor international cuisine at Restaurante Astor or opt for room service with a diverse menu. Don't miss the chance to unwind at the bar/lounge.

Comfortable Accommodations
Relax in one of the 81 air-conditioned rooms with LCD televisions and stay connected with complimentary Wi-Fi. Daily housekeeping and refreshing showers await you.

Indulge in these features and more at Hotel Astor, your ideal stay in the heart of Mexico City. Feel the convenience and comfort at its best. Book now to secure your reservation!

Important information:

  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Individually-wrapped food options are available for breakfast

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

See all policies

Location

Guest Reviews

8.4
Based on 115 reviews
Cleanliness: 6.43
Service: 8.9
Location: 9.44
Room Quality: 9.39
Amenities: 8.92
Value for Money: 8.88
Food and Beverage: 6.43
Overall Experience: 8.8
E
Enrique
10
Pros:

Excellent

2025-10-10 • via Nuitee
R
Ratawan
8
Pros:

Great breakfast

2025-09-30 • via Nuitee
R
Rogelio • partner
2
Pros:

Had a horrible experience! Our bathroom kept flooding and sewer water kept coming up the drains. It was beyond disgusting! They fixed it 3 times and the last morning was the worst! Definitely don't recommend!

2025-09-17 • via Nuitee
M
Marcela
8
Pros:

The hotel was very centric walking distance to public transportation and sight seeing.

2025-09-13 • via Nuitee
V
Veronica • partner
10
Pros:

Great place to stay. Definitely recommend.

2025-09-10 • via Nuitee
M
Mélissa Vicky
10
Pros:

This is one of the best hotels I stayed at in Mexico. The quality and comfort is unbeatable for the price. Everything was clean, comfortable and well maintained. Everything in the room worked as it was supposed to, including the a/c and hot water. It is actually quiet for the area and super walkable. I really enjoyed my stay here and would definitely stay here again.

2025-09-03 • via Nuitee
M
Michael
8
A nice spacious room
Pros:

A spacious queen room, clean and nice sized bathroom. Friendly staff (other than the breakfast manager) and excellent Taco restaurant opposite although can be noisy at night. Good value hotel and would stay again - without breakfast due to quality and management attitude.

2025-08-13 • via Nuitee
T
Thomas
8
Pros:

The hotel is very nice! Very clean and quiet.

2025-08-10 • via Nuitee
R
Rogelio
10
Pros:

Good

2025-07-21 • via Nuitee
E
Estefani • friends
10
Pros:

Great area

2025-06-02 • via Nuitee
A
Alejandro
8
Pros:

Excellent location, great service.
Very quiet and clean.

2025-05-30 • via Nuitee
J
Juan
10
Pros:

Very polite and respectful of the front desk but attendants of the restaurant, they sew very rude and mocking me. They need to know about customer service.

2025-05-28 • via Nuitee
A
Alex
10
Pros:

Clean , close to shopping and food

2025-05-26 • via Nuitee
M
Madeleine
10
Pros:

Good conditions

2025-05-20 • via Nuitee
C
Cláudia • friends
10
Pros:

Hotel in a safe area, big rooms and walkable to main areas! Would stay again!

2025-04-27 • via Nuitee
J
Julio
6
Pros:

Bed too hard noisy heater

2025-04-12 • via Nuitee
E
Everett
10
Pros:

Good location

2025-04-11 • via Nuitee
E
Everett
10
Pros:

Everything was great

2025-04-11 • via Nuitee
M
Maria • partner
10
Pros:

Walking distance to many restaurants and metro. Friendly staff .

2025-04-10 • via Nuitee
T
Theresa
10
Pros:

LOCATION

2025-04-09 • via Nuitee