Holiday Inn Express Frankenmuth by IHG

Hotels
Holiday Inn Express
8.6 (1199 reviews)
926 South Main Street , Frankenmuth , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Location
Friendly and helpful staff
Great breakfast
Cons:
Cleanliness issues
Room not ready on time
Noise from the lobby

Categories

Cleanliness
7.65
Several mentions of dirty conditions and unclean rooms.
Service
9.15
Staff is frequently described as friendly and helpful, positive overall sentiment.
Location
9.15
Consistently praised for its excellent location.
Room Quality
8.15
Mixed sentiments; some positive mentions but also complaints about room readiness.
Amenities
8.65
Mentioned as good but could use some updating, such as the furniture.
Value for Money
8.65
Standard quality for this hotel tier, reasonable for the location.
Food and Beverage
8.65
Breakfast is frequently highlighted as great, though some complaints exist.
Overall Experience
8.75
Generally a good balance of positives despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:08

Property Description

Complimentary Hot Breakfast
Start your day right with a delicious hot breakfast on the house at Holiday Inn Express Frankenmuth.

Indoor Pool and Fitness Centre
Relax and rejuvenate in our indoor pool or keep up with your fitness routine in our well-equipped fitness centre.

Convenient Location
Explore top attractions like the Bavarian Belle Riverboat and the River Place Shoppes just a short walk away.

Ready to experience comfort and convenience in Frankenmuth, Michigan? Book your stay at Holiday Inn Express now!

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MBS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1199 reviews
Cleanliness: 7.65
Service: 9.15
Location: 9.15
Room Quality: 8.15
Amenities: 8.65
Value for Money: 8.65
Food and Beverage: 8.65
Overall Experience: 8.75
A
Amy solo_traveller us
9
Love this place
Pros:

How large and comfortable the room was

Cons:

Didn't get housecleaning while we were there

2026-04-17 via Nuitee
A
Ashley family_with_children us
9
Great
Pros:

Location and it was clean

Cons:

It was too loud by the front desk and elevator . I could not sleep

2026-04-16 via Nuitee
J
janet solo_traveller us
10
2026-04-14 via Nuitee
S
Sheryce family_with_children us
9
2026-04-12 via Nuitee
G
Gwendolyn family_with_children us
10
Awesome comfortable day! Close to frankenmuth plaza
Pros:

Very clean

Cons:

The pool area is different now then before

2026-04-09 via Nuitee
S
saraoQ4360DY Family
4
Convenient location but questionable cleanliness
Pros:

I’ll start with the pros: great location in Frankenmuth and super close to all of the shopping. Breakfast set up and offerings were amazing. The morning breakfast and front desk staff were friendly. They turned on the train for our kids to see above the check in desk. The front desk staff even got me a shopping coupon book to use even though I should’ve gotten one when I checked in. They do have an indoor pool (no hot tub in case you wanted to know). Love the lobby with the fireplace and coffee. We like to come play board games at night with our kids and they had a lot of tables and even some coloring pages which was super cool.

Cons: the pool was gross. I counted 2 bandaids laying around, 4 gross hair clumps floating in different parts of the pool and what looks like black mold on the ceiling due to the condensation. When checking in I was barely greeted. Give me your card, fill this out and here’s your keys. No information about anything else like best spot to park, breakfast hours or are you shopping here is some awesome coupons to use. There was hair in the shower, a hygienic swim suit panty liner in the dresser drawer, food and crumbs but no bedding in the room for the pull out sofa, and mold in the bathroom because there’s no bathroom fan. The shower has 2 settings in the shower head: jet propulsion to slough off a layer of skin and water hose trickle that keeps closing the drain so the tub kept filling up.

When searching for hotels I typically go IHG or Hilton Home 2 because I know they can fit my family. I picked this hotel specifically because of its location to the shopping. Next time I would probably pick the Home2. I did see a couple of signs about some changes and a remodel coming up so hopefully they will be able to update this property and clean it up.

2026-04-08 via Tripadvisor
A
Alyssa family_with_children us
9
Our stay was perfect
Pros:

Breakfast was delicious and lots of options. The room was very spacious and clean. Location was perfect right across from river place plaza. Having a pool was great too. Plenty of lights in the room and the bed was awesome. I melted into the pillows!

Cons:

There was a bandaid on the floor by the pool and hair clumps in pool so pool area could use maintenance every couple of hours

2026-04-08 via Nuitee
C
Cathy solo_traveller us
3
2026-04-04 via Nuitee
S
Stacy couple us
10
Pros:

Location
Breakfast
Cleanliness

Cons:

Nothing really

2026-03-31 via Nuitee
L
Lyndsay couple us
10
2026-03-30 via Nuitee
G
Glover family_with_children us
10
2026-03-29 via Nuitee
S
Shawntinque family_with_children us
10
2026-03-27 via Nuitee
M
Mario couple us
10
Great short getaway for our anniversary! #42
Pros:

It was so close to the center of Frankenmuth. We walked every where we went. Great shops and places to visit. ...and then of course there's Zehnders and Bavarian Inn. Yum!!

Cons:

Was still a bit cold outside. But hey, it's Michigan in March. I've lived in this state all my life, so nothing I wasn't expecting. Still nice enough to walk around.

2026-03-26 via Nuitee
D
Dennis family_with_children us
10
2026-03-26 via Nuitee
A
Alexandria family_with_children us
7
Would stay here again
Pros:

The breakfast was wonderful. Many options to choose from and very kid friendly. Loved that they had low tables for them and coloring pages to keep them busy. Overall, would stay here again in the future.

Cons:

Just as a fyi, there is no hot tub and the pool is rather small. The hallway was kind of dirty (paper scraps, food crumbs). The staff were nice but didn't have many answers. I called ahead to see if we could check in early and was told yes. When we arrived, the room was not ready. I would have rather they told me the room was not ready and went shopping while I waited.

2026-03-26 via Nuitee
J
J family_with_children us
7
2026-03-23 via Nuitee
K
KAY family_with_children us
9
2026-03-22 via Nuitee
C
Christine extended_group us
10
It was a fun and lovely hotel. Close to all the fun things in Frankenmuth.
Pros:

It's directly across from the river park shopping area and many shops. Bronners and Zhenders are close too. We walked to everything. We did drive ourselves to a restaurant we wanted to go to as well. The stay was to celebrate my daughters birthday with her friends. We walked to Riverwalk to get cupcakes and ice cream. Along with just general fun, sightseeing, and shopping. It was perfect!

Cons:

I couldn't get pillows for the pull out sleeper and had to ask for bedding for it as well. To me no big deal! Staff was lovely to talk with and my daughter had plenty of pillows so everything was just fine.

2026-03-21 via Nuitee
K
Kimberly family_with_children us
10
2026-03-20 via Nuitee
C
Charlotte couple us
10
2026-03-14 via Nuitee