Hyatt Place Omaha/Downtown-Old Market

Hotels
•
Hyatt Place
8.4 (1114 reviews)
540 South 12th Street , Omaha , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Good breakfast options
Cons:
Cold pool
Noise issues
Room comfort concerns

Categories

Cleanliness
8.24
Cleanliness was praised, but some concerns about room conditions were noted.
Service
9.01
Multiple reviews highlight staff as friendly and helpful, contributing to a positive experience.
Location
9.05
The location received consistent praise as convenient and desirable.
Room Quality
7.5
Mixed sentiments; some negative mentions about room warmth and noise issues.
Amenities
8.03
Amenities like a pool were mentioned but could not meet family needs at times.
Value for Money
8.29
Overall value perception is positive, though some specific complaints were noted.
Food and Beverage
8.64
Breakfast options received good feedback, especially for dietary needs.
Overall Experience
8.41
Overall satisfaction is mostly positive with acknowledgment of areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:31

Property Description

Luxurious Amenities
The Hyatt Place Omaha/Downtown – Old Market offers a range of luxurious amenities including a heated indoor pool and a 24-hour fitness centre.

Convenient Features
Each room is equipped with a flat-screen cable TV, refrigerator, and dining area for utmost convenience. Free WiFi is also provided throughout the property.

Ideal Location
Located just 1 km from CenturyLink Center and within walking distance to TD Ameritrade Park, our hotel is the perfect choice for both business and leisure travelers. Don't miss out on exploring the nearby Henry Doorly Zoo & Aquarium, just 4 km away.

Book your stay at Hyatt Place Omaha/Downtown – Old Market now to experience the perfect blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OMA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 25 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 1114 reviews
Cleanliness: 8.24
Service: 9.01
Location: 9.05
Room Quality: 7.5
Amenities: 8.03
Value for Money: 8.29
Food and Beverage: 8.64
Overall Experience: 8.41
J
Jones • solo_traveller • us
10
2026-05-23 • via Nuitee
M
Michael • solo_traveller • us
9
This was our second stay at Hyatt Place Old Market. The location is excellent. Close to airport, Creighton University an
Pros:

Value for location

Cons:

Glass bathroom door

2026-05-19 • via Nuitee
S
Said • solo_traveller • eg
5
2026-05-19 • via Nuitee
R
Richard • couple • us
10
2026-05-19 • via Nuitee
C
Carl • family_with_children • us
7
Very pleasant stay.
Pros:

Good location, was ale to walk to for everything we wanted to do. Very clean room and friendly staff.

Cons:

Would have been to know upfront that parking in the garage was $25.

2026-05-17 • via Nuitee
A
Aloha1900 • Business
10
Friendly Hotel at the Old Market Omaha
Pros:

The front desk, Jeff, Scott, Kate and Samantha, are very friendly and helpful. I enjoyed my stays. The location is great in the Old Market Omaha NE.

2026-05-16 • via Tripadvisor
M
Michael • extended_group • us
8
Good value and excellent location.
Pros:

Location and price/value.

Cons:

Glass bathroom door and tv that would just turn itself off.

2026-05-16 • via Nuitee
J
jkmej5 • Family
10
Graduation stay
Pros:

The hotel was beautiful. All the employees were helpful and friendly especially the valets Bri and Brad! We came with family for a graduation and it was perfect. The fitness center was very nice as well!

2026-05-15 • via Tripadvisor
A
Anthony • solo_traveller • us
10
Can't say I was anything less than completely impressed by the location!
Pros:

Hotel security is top notch. Breakfast was excellent. Breakfast attendants were moving as though they had a real purpose in life! Building was well maintained and very clean. Great location for business meeting, or personal relaxation. Walking distance from some great restaurants, pubs and various nightlife locations!

Cons:

Can't think of a thing!! Every aspect of a hotel stay was covered!

2026-05-15 • via Nuitee
S
seance • Friends getaway • Savannah, Georgia
6
Hopefully Omaha has better places than this!
Pros:

Great location downtown. Rooms were mediocre. It's like they took a bed from the room and put some random chair and a table was up against a wall... weird. Looks like they replaced tile but never cleaned up the grout and caulked around the toilet paper holder but it's still coming off the wall. Breakfast was cold. Better off paying for something better than that garbage. Too pricey for what you get.

2026-05-13 • via Tripadvisor
B
Brenda • couple • us
7
2026-05-13 • via Nuitee
S
Sunshine13656589927 • Couples
10
Great hotel in the middle of Old Market!
Pros:

My husband and I loved our stay at this hotel. The staff was extremely friendly and helpful. The room was clean and comfortable. We loved the convenience of being in the heart of the Old Market area, so shops and restaurants were in walking distance. The botanical gardens and zoo were right down the road. We will definitely stay here again if we ever visit Omaha again.

2026-05-12 • via Tripadvisor
S
Stacey • solo_traveller • us
2
Pros:

The view

Cons:

The room had no microwave or stools like the picture showed false advertisement

2026-05-12 • via Nuitee
S
Sean • couple • us
9
2026-05-11 • via Nuitee
C
Clark • solo_traveller • us
10
2026-05-11 • via Nuitee
B
Billy • couple • us
9
2026-05-11 • via Nuitee
A
Alston • couple • us
10
2026-05-10 • via Nuitee
G
Gallaher • solo_traveller • us
7
2026-05-09 • via Nuitee
M
MINYEONG • couple • kr
9
Pros:

청결했습니다

Cons:

없습니다

2026-05-08 • via Nuitee
S
Standridge • couple • us
10
Hotel good,good location,bad morning staff
Pros:

Location wish buffet had Lil more meat options for breakfast though.

Cons:

The 1st stay when we left town on a Wednesday I think it was it was great. When we got back from new York on a Sunday the following morning the lady at the desk has horrible service. When I said my feelings she said she could kick me out I told her that's fine im leaving now anyways..(wasnt planning on it but with how she was i didn't want to be there anymore) I went and woke my wife up and we left. With how she was treating me we will not be coming back.

2026-05-06 • via Nuitee