Hyatt Place Omaha/Downtown-Old Market

Hotels
•
Hyatt Place
8.4 (993 reviews)
540 South 12th Street , Omaha , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Good breakfast options
Cons:
Cold pool
Noise issues
Room comfort concerns

Categories

Cleanliness
8.24
Cleanliness was praised, but some concerns about room conditions were noted.
Service
9.01
Multiple reviews highlight staff as friendly and helpful, contributing to a positive experience.
Location
9.05
The location received consistent praise as convenient and desirable.
Room Quality
7.5
Mixed sentiments; some negative mentions about room warmth and noise issues.
Amenities
8.03
Amenities like a pool were mentioned but could not meet family needs at times.
Value for Money
8.29
Overall value perception is positive, though some specific complaints were noted.
Food and Beverage
8.64
Breakfast options received good feedback, especially for dietary needs.
Overall Experience
8.41
Overall satisfaction is mostly positive with acknowledgment of areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:31

Property Description

Luxurious Amenities
The Hyatt Place Omaha/Downtown – Old Market offers a range of luxurious amenities including a heated indoor pool and a 24-hour fitness centre.

Convenient Features
Each room is equipped with a flat-screen cable TV, refrigerator, and dining area for utmost convenience. Free WiFi is also provided throughout the property.

Ideal Location
Located just 1 km from CenturyLink Center and within walking distance to TD Ameritrade Park, our hotel is the perfect choice for both business and leisure travelers. Don't miss out on exploring the nearby Henry Doorly Zoo & Aquarium, just 4 km away.

Book your stay at Hyatt Place Omaha/Downtown – Old Market now to experience the perfect blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OMA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 25 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 993 reviews
Cleanliness: 8.24
Service: 9.01
Location: 9.05
Room Quality: 7.5
Amenities: 8.03
Value for Money: 8.29
Food and Beverage: 8.64
Overall Experience: 8.41
S
Steven • couple • us
10
2026-02-12 • via Nuitee
D
Dan • couple • us
7
Pros:

Room and property were great

Cons:

Paying $25 for parking is ridiculous especially when hotel is $110 a night, should be advertised as part of the price. Should be included or at least not price gouging maybe $5-10 for overnight parking, if you are a guest, 1 car needs to be included. The bed was painful to sleep in.

2026-02-12 • via Nuitee
T
Tammy • couple • us
8
Pros:

Price

Cons:

No shuttle service

2026-02-11 • via Nuitee
J
Jane • family_with_children • us
9
2026-02-11 • via Nuitee
K
Kimberly • family_with_children • us
9
Pros:

Everything was wonderful except the pool was super cold

Cons:

The pool was cold

2026-01-29 • via Nuitee
W
Whitney • family_with_children • us
9
2026-01-26 • via Nuitee
Y
Yvette • extended_group • au
7
2026-01-26 • via Nuitee
N
Nancy • couple • us
10
Fun and relaxing is my experience. Would recommend.
Pros:

The location was perfect for exploring Old Market. Dining options were many and convenient.

Cons:

Sliding barn door to bathroom was tricky to get to stay closed. OOPS!

2026-01-25 • via Nuitee
S
Sara • extended_group • us
8
2026-01-24 • via Nuitee
R
Robert • couple • us
5
Great location, needs improvements.
Pros:

Location was perfect. There are plenty of breweries, restaurants, and pubs nearby so that driving anywhere was unnecessary once checked in. I wish we could have stayed two nights and seen more of the area.
Room was clean. Staff were perfectly friendly and welcoming. We liked the parking garage, rather than trying to park safely on the street.

Cons:

Not having a real bathroom door is GROSS. Exhaust hole in ceiling was ineffective against shower steam and smells.
The hotel seemed modern and well-equipped, but the designers and engineers apparently gave no thought to noise from the nearby elevated interstate or the street below. I've stayed in airport hotels with jets flying by that were quieter.
The heat-AC system was poor, but I don't recall the specifics. Maybe we couldn't get the fan to stay on or hold a temperature?

2026-01-20 • via Nuitee
L
Leon Gonzalez • family_with_children • us
9
2026-01-20 • via Nuitee
G
Gene • family_with_children • us
8
Glad we stayed there
Pros:

Good breakfast and thankful there was something I could eat since I am gluten free

Cons:

Mattress was a bit hard

2026-01-20 • via Nuitee
J
Jaclyn • family_with_children • us
10
2026-01-20 • via Nuitee
K
Krista • couple • us
10
2026-01-20 • via Nuitee
R
Rhonda • couple • us
8
2026-01-20 • via Nuitee
A
Alexus • family_with_children • us
8
2026-01-20 • via Nuitee
F
FarAway01691903792 • Family • Normal, Bloomington-Normal, Illinois
10
Excellent stay
Pros:

Location was perfect! The staff was very accommodating with our travel plans that changed. Our room was immaculate and breakfast was hot! Will stay again if in the area.

2026-01-19 • via Tripadvisor
B
Bevin • couple • us
7
Great location
Pros:

The location was excellent

Cons:

My room, room 1016 needs a bit of work. There some drywall missing in a small spot by the shower. The floor was sticky, felt like it hadn't been throughly washed in awhile. The room also smelled vaguely damp and the furnishings such as the cabinets had small chips and dings. Need a slight face-lift overall.

2026-01-19 • via Nuitee
A
Alisa • couple • us
10
Very friendly would stay there again
Pros:

Breakfast was excellent variety of food 😋

2026-01-19 • via Nuitee
D
Dale • couple • us
8
Cons:

Trash trucks at 4:30 am

2026-01-19 • via Nuitee