Hyatt Place Omaha/Downtown-Old Market

Hotels
•
Hyatt Place
8.4 (1227 reviews)
540 South 12th Street , Omaha , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Good breakfast options
Cons:
Cold pool
Noise issues
Room comfort concerns

Categories

Cleanliness
8.24
Cleanliness was praised, but some concerns about room conditions were noted.
Service
9.01
Multiple reviews highlight staff as friendly and helpful, contributing to a positive experience.
Location
9.05
The location received consistent praise as convenient and desirable.
Room Quality
7.5
Mixed sentiments; some negative mentions about room warmth and noise issues.
Amenities
8.03
Amenities like a pool were mentioned but could not meet family needs at times.
Value for Money
8.29
Overall value perception is positive, though some specific complaints were noted.
Food and Beverage
8.64
Breakfast options received good feedback, especially for dietary needs.
Overall Experience
8.41
Overall satisfaction is mostly positive with acknowledgment of areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:31

Property Description

Luxurious Amenities
The Hyatt Place Omaha/Downtown – Old Market offers a range of luxurious amenities including a heated indoor pool and a 24-hour fitness centre.

Convenient Features
Each room is equipped with a flat-screen cable TV, refrigerator, and dining area for utmost convenience. Free WiFi is also provided throughout the property.

Ideal Location
Located just 1 km from CenturyLink Center and within walking distance to TD Ameritrade Park, our hotel is the perfect choice for both business and leisure travelers. Don't miss out on exploring the nearby Henry Doorly Zoo & Aquarium, just 4 km away.

Book your stay at Hyatt Place Omaha/Downtown – Old Market now to experience the perfect blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OMA

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 1227 reviews
Cleanliness: 8.24
Service: 9.01
Location: 9.05
Room Quality: 7.5
Amenities: 8.03
Value for Money: 8.29
Food and Beverage: 8.64
Overall Experience: 8.41
F
Filip • couple • se
8
2026-09-18 • via Nuitee
M
Melissa • couple • us
7
Attended a concert.
Pros:

Location

Cons:

Elevators were slow and one side of them was out of service.

2026-09-17 • via Nuitee
J
Joseph • solo_traveller • us
9
Cons:

Morning breakfast was expected but coffee ran out pretty quickly before we got to it around 9am.

2026-09-16 • via Nuitee
J
Jamie • solo_traveller • us
8
2026-09-15 • via Nuitee
J
Joseph • couple • us
8
2026-09-13 • via Nuitee
A
Angie • couple • us
10
2026-09-13 • via Nuitee
J
Jon Tom • solo_traveller • gb
9
Pros:

Great place to stay. Friendly staff. Excellent breakfast

Cons:

Nothing

2026-09-12 • via Nuitee
J
Jennifer • couple • us
10
Definitely would stay here again
Pros:

Staff was wonderful, yummy breakfast and great location. Once we parked we were able to walk to everything. So many great shops and restaurants. The sofa area was perfect for my teenager to lounge.

2026-09-12 • via Nuitee
R
Rachel • solo_traveller • us
9
2026-09-12 • via Nuitee
M
Megan • family_with_children • us
10
Pros:

staff was very helpful and friendly, location was great, happy to have parking garage available

Cons:

pool was quite busy with kids

2026-09-11 • via Nuitee
V
Visser • solo_traveller • us
10
2026-09-11 • via Nuitee
S
Story • solo_traveller • us
10
2026-09-11 • via Nuitee
T
Thadeous • family_with_children • us
10
2026-09-09 • via Nuitee
J
Jason • solo_traveller • us
10
Pros:

The bed was very comfortable.

2026-09-08 • via Nuitee
M
Michael • family_with_children • us
9
Nice place to stay with discounted rate in an upcoming trendy neighborhood
Pros:

The room was clean and updated. The room felt newer than the rest of the hotel for some reason. Staff were really nice.

Cons:

The lobby had a weird smell, the pool room was hot, and the breakfast was just ok. It was not too clean by the time we got there and was under staffed. Overall, nice place and we would probably stay again IF we could get another good rate. At retail room rates, it’s too expensive and I’m not sure how it gets a 4 star rating. It should be a 3 star.

2026-09-08 • via Nuitee
R
Richard • couple • do
10
Pros:

Cerca de buenos restaurantes y pocos minutos del aeropuerto.

Cons:

El desayuno puede mejorar.

2026-09-07 • via Nuitee
K
Kathleen • couple • us
9
Pros:

Convenient clean and comfortable

2026-09-06 • via Nuitee
T
Thadeous • family_with_children • us
8
2026-09-04 • via Nuitee
E
E • solo_traveller • us
1
Pros:

The hotel itself was clean and comfortable, and overall we enjoyed our stay. The facility was nice and we had no issues with the room or cleanliness.

Cons:

Unfortunately, I was charged twice for my stay. I paid the full amount through Booking.com, but then an additional charge was also made to my debit card by the hotel. I called the front desk several times to try to resolve the issue, but the person I spoke with was very avoidant and kept hanging up on me. I was eventually told that the manager would look into it and email me, but I have still not received any follow-up or resolution. It’s disappointing because we enjoyed the hotel itself, but the way this billing issue has been handled has been very frustrating.

2026-09-04 • via Nuitee
B
Bernice • couple • be
9
Voor herhaling vatbaar!
Pros:

Goede ligging in het centrum van Omaha. In een levendige buurt. (zonder dat het stoorde)
Fijne kamer op de 10e verdieping met een mooi zicht op de omgeving.
Compact, maar goed ontbijt!

Cons:

/

2026-09-02 • via Nuitee