Crystal Cove Hotel

Hotels
Independent
8.4 (134 reviews)
133 Crystal Cove Dr., Palatka, Florida, 32177 , Palatka , US

Facilities

Free WiFi
24-hour front desk
Picnic area
ATM/banking
Free newspapers in lobby
Marina on site
Smoke-free property
Wedding services
Pool umbrellas
Grocery/convenience store
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Cons:
Room Quality

Categories

Cleanliness
8.91
Very clean.
Service
8.88
Front desk was amazing.
Location
8.92
Beautiful view.
Room Quality
7.37
Rooms are a bit outdated, but overall nice.
Amenities
8.3
Standard quality for this hotel tier.
Value for Money
8.26
Standard quality for this hotel tier.
Food and Beverage
8.31
Standard quality for this hotel tier.
Overall Experience
8.28
It was a nice relaxing weekend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:53

Property Description

Outdoor Pool and Complimentary Wi-Fi

Enjoy a refreshing dip in the outdoor pool or stay connected with complimentary wireless internet access.

Dining and Entertainment

Indulge in delicious meals at the on-site restaurant, or unwind with a drink at the bar/lounge before retiring to your room.

Convenient Amenities and Services

Benefit from business facilities, free parking, and services like dry cleaning and room service for a comfortable stay.

Immerse yourself in waterfront luxury at Crystal Cove Hotel - your riverside oasis for relaxation and leisure. Book your stay now for a memorable experience!

Important information:

  • Up to 3 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Gap period enforced between guest stays - 48 hours

  • General

    Gloves are available to guests

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 134 reviews
Cleanliness: 8.91
Service: 8.88
Location: 8.92
Room Quality: 7.37
Amenities: 8.3
Value for Money: 8.26
Food and Beverage: 8.31
Overall Experience: 8.28
P
Phillip family
4
Pros:

Not pet friendly
Parking was good
Felt safe

2025-10-12 via Nuitee
L
Lisa family
10
Pros:

Very clean. Beautiful view. Front desk was amazing

2025-09-08 via Nuitee
K
Kimberly
8
Pros:

It wss quiet

2025-09-03 via Nuitee
R
Rhaci
2
Pros:

0/10 would not recommend

2025-08-03 via Nuitee
C
Chip
10
I plan on returning to the Crystal Cave Hotel!
Pros:

The Crystal Cove Hotel was really nice!

The staff was out standing, room was nice and really had some great views.

2025-07-29 via Nuitee
S
Shirley partner
8
Pros:

It was a nice relaxing weekend the probably is a bit outdated the rooms the furniture. But overall it was a nice relaxing atmosphere.

2025-07-21 via Nuitee
R
Rhaci
10
Pros:

everything

2025-07-21 via Nuitee
J
John family
6
Pros:

Upon check in told the wifi was not working. Then in the room TV was not working. Called the office they did send someone to the room but couldn't fix the TV. Suggested a different room. So we moved to a different room TV a lot smaller but it worked. Had to go back to the office to get the keys/chip card exchanged. We asked for a discount on our bill. no luck no discounts. Not okay. The next morning free Continental breakfast waffle maker is broken. imagine that. Enough said.

2025-07-09 via Nuitee
J
Jarvis partner
10
Pros:

It was very clean and comfortable and the staff was nice & welcoming. I loved my stay

2025-07-08 via Nuitee
5
565terahb Family
4
Sleep and leave…
Pros:

The property is run down. Everywhere we looked it needed paint, new fixtures, new furniture or some type of upkeep. The lobby area needed ceiling tiles and artwork on the bare nails. I felt sorry for the koi fish in the exposed black plastic lined “pond”. The photos show how shabbily the place is kept. The breakfast is a couple of bagels, bread for toast, and “Great-Value” brand instant oatmeal. (We were told waffles by the front desk staff upon check-in.)

That being said, the room was clean, bed comfortable, and air conditioner worked well. The landscaping/view toward the river was nice. It seemed suitable for people coming to the area for fishing, not a “resort”. Over-priced for what it was, in my opinion.

Oh, and 1 minute after 11:00 checkout time (as I was zipping my suitcase to leave), the staff knocked on my door to let me know I either needed to book another night or get out. Not classy.

2025-07-01 via Tripadvisor
D
Debrina
10
Pros:

Nice and quiet

2025-06-20 via Nuitee
M
MaryEllen family_with_children
2
Pros:

The room was dirty. Tv and coffee pot did not work. Kitchen sick had no water. Reserved 2 rooms for 2 nights. Canceled second night.

2025-06-15 via Nuitee
R
REGINA W
10
Pros:

The location was perfect. So quiet. Check in was a breeze. Hidden treasure. So happy I didn't book at Hamptons, Holiday in or a larger franchise. This was perfect. Not fancy. Room was clean, plenty parking, full size fridge, stove, microwave and the river.

2025-06-09 via Nuitee
D
Diana
4
Pros:

The room smell musty. The was a small blood stain on one of the sheets and the sheets needed to be replace in general. A cockroach ran across the nightstand in the morning as we were getting ready to leave. Awful place.

2025-06-07 via Nuitee
N
Nancy partner
8
Pros:

It’s an old resort that has bring brought back to life. The staff was very friendly and the room clean, beds comfy. A good value for the price

2025-02-17 via Nuitee
L
Lloyd partner
10
Pros:

Great boating location

2024-12-13 via Nuitee
T
Terry family
10
Pros:

Seafood restaurant in walking distance. Staff responsive to needs. Clean and quiet.

2024-12-02 via Nuitee
C
Chris
8
Pros:

It was nice

2024-11-08 via Nuitee
J
Jason
4
Run Down
Pros:

The rooms we a bit run down and somewhat dirty. The property seems to be falling apart and not kept up with, but has tons of potential. There were some renovations, but they seemed to be DIY.

Front desk people were very friendly, but room service was poor. After the first night our towels were taken but not replaced, bed not made, and lights left on that were not before we left for the day.

Breakfast was just waffles, bagels, and cereal.

In the end i dont think it was worth $100 a night

2024-10-28 via Nuitee
J
Jason family
4
Pros:

The room smelled like mildew and it was dirty you could see a water logged dresser where it was flooded. Nice front desk lady just poor cleaning and there was cigarette burns on the covers

2024-10-05 via Nuitee