Hôtel Terminus

Environment is very nice, breakfast was basic, no access to gym, limited internet connectivity. Rooms are very clean, good personnel.

`piscina e ottimo

I was not well treated by the front desk staff

Excellent value for money. A personal service that is lacking elsewhere. No pretentious attitudes and the restaurant produces great food. The pool is warm but clean. Breakfast is sufficient and overall a great atmosphere. Definitely can recommend

Die Unterkunft war ok. Expedia mit der Buchung war nicht ok. Es gab kein freies Zimmer. Waren alle ausgebucht. Die Unterkunft hatte für die erste Nacht kein freies Zimmer. Ich wartete ein paar Stunden in der nähe der Reception, bis ein Zimmer fertig ist.

Run down unfortunately and everything starts to deteriorate the breakfast is ok however and the area around is interesting. Expensive for what it is but this is Africa. Personnel is very helpful however and they will do anything they can to help you .

En dehors du chantier de mise en route de l'extension d'eau potable de GOUDEL, jai passé le tewte du temps 7/7 jpurs à l'hôtel !

I haven’t seen the rooms as we were there for lunch and dinner. The garden has many peacocks walking around and is very peaceful. Dinner takes place at the outside restaurant and has a good choice. The capitaine fish and the home made pizza were delicious and the waiter very professional, helpful and very friendly. The indoor restaurant opens for lunch and servers a fresh and good menu daily. I recommend this place for the good food and service.

Usually this is a nice place to stay. I was turned away because they were full and had to pay for another hotel. I am trying to get a refund now. So far unsuccessful.Wish me luck. Any help from travel advisor would be appreciated

I booked and fully paid through Expedia and when I arrived I couldn't checked in and they -with unacceptable- manners didn't accept my itinerary and the man in the reception told me at the beginning that Expedia didn't inform them, then afterwards when I tried calling Expedia he said, actually we found an email from Expedia but we replied to them back that we are fully booked, which shows that he was lying.
Bottom line, this was the last thing I expected from Expedia as when knew I have to travel for business in Niger, I tried to relay on a reliable partner like them, but it turns out I was wrong and it ended up I am in Niger with no booking confirmation and i had to search the the city for a free room and i had to absorb all the cost related to that search not to mention i had only found a hotel which is double the price I already paid.

What happened with me is a complete disaster.

Stayed here for the first time during business trip. Simple rooms but clean. Hotel has a good Shuttle service from airport to hotel v.v. Breakfast a very very basic. No variety at all. I complained about a broken fridge in the room over a period of two and a half days, but it was never attended to. Paying hotel bills with credit card is a problem. During the time I stayed at hotel it never worked resulting in having to pay cash. Euro’s can be changed at reception against a good rate of €1 = CFA655. Staff is kind and helpful

retaurant is very basic, better off using fdiplomat just next door, probably the best lebanese ever.
rooms are nice, spacious, comfy.

no atmosphere, bar is depressing, ok for a coffee, mot much else, tvs in rooms are the smallest screens and set 1oft high!

Peacocks are everywhere. If your in the rooms in the front of the property near the breakfast buffet you will get a wake up call around 5am from speakers outside the property for a call to pray. Then around 7am you will hear peacocks all morning. Also you should shut your bathroom door as the AC does not cool the room without it as the bathroom gets very hot. Oh and the smell of sewage come from the bathroom. Breakfast is great. dinner service is slow. You need to leave your keys at the front desk to have your room cleaned.

Il y a des gens dans cette hotel qui ont un sens du service a la hauteur. Cela n empeche pas quelques petits points limites mais effacees pas la qualite generale. Par rapport aux difficultes du Pays, c est un exploit.

Pas de repas le soir si arrivée tardive

The hotel shuttle was waiting for me at the airport as requested, which is good in a town like this. The people were friendly and helpful, and the room was clean and nicely sized. The main downside: the loudspeaker of the mosque next door was practically pointed at my window, so I never missed the 4:30 a.m. call to prayer each morning.

L'hôtel est d'un très bon niveau à Niamey. Le personnel est très professionnel et serviable. Les services sont de bonne qualité : chambre, repas, piscine bien entretenue...
Le seul point négatif est le prix que le site Hotel.com m'a fait payé ! J'ai payé un prix de presque 50 € de plus par nuit et par chambre (avec petit déjeuner) que si j'avais réservé et payé directement à l'hôtel ! C'est une honte ! du vol ! De plus, le site Hôtel.com porte préjudice à l'hôtel en faisant croire à des potentiels clients que les tarifs de l'hôtel sont plus chers que ce qu'ils sont vraiment.

The recently renovated rooms here are quite nice and kept very clean. The rest of the property, though, is in some disrepair. A simple cleaning up might go a long way—pick up the empty beer bottles littering the grounds, take away the broken chairs around the pool, etc.

The staff are overall very competent and friendly—not overly solicitous like you might expect at a higher-star hotel, but perfectly adequate. Meals are a good price, and the dinners were quite decent. Breakfasts left a bit to be desired; it’s nice to eat outside, but as you might expect, jams and honey and Nutella attract lots and lots of flies.

The Internet works better outside of the rooms than inside. Worked well in my room on my laptop, but not on my phone or tablet. Don’t expect to be able to stream audio or video.

Never had a significant power issue. It flickered a few times, but they must have a generator that kicks in.

Biggest disappointment was the gym. This is a pretty well-appointed gym for an African hotel, but on my third day of using it, I was politely informed that it is actually separate from the hotel, and requires a monthly subscription (about $50, if I recall correctly). I wish I’d been informed about this earlier, as it’s a significant extra expense.

The surrounding area isn’t much to speak of. I couldn’t find any decent restaurants in walking distance. You can walk to the National Museum and big downtown market, though.

The hotel itself is fairly ok, rooms are stylish and somehow maintained. However, if you are on a business trip you most likely will need to use the internet. And this is the problem here! I was in a room compound (4 rooms together on the left side from the main entrance gate) and at the entry to this compound there is a wifi router that should bring wifi connection to all rooms of the compound.

That's the theory. The practice is however: If connected at all the internet creeps with a snail pace of 14 mbs sometimes just 9 mbs. And every 2 minutes it disconnects, then you have to wait at least 10 minutes until it re-connects. If there are more than one person online at the same time the whole connection breaks down. Impossible to connect a laptop to the wifi, only smartphones.

And they call this disaster a "high-speed-internet"...

The other rooms on the right side of the main entrance gate have no connection at all. I used to stay there on previous trips.

It seems that the management is simply not willing to invest in a better and more reliable connection. By next year there is a Hilton hotel coming up in Niamey. Then at latest the management of Hotel Terminus MUST invest in a better wifi connection otherwise they will loose their business clientele to the Hilton.

I don't know how the wifi is in the Grand Hotel, but I suggest ist should be much better. So my advise is not to stay in Hotel Terminus and try the Grand Hotel instead

BTW: I asked the reception for their airport shuttle service cause I needed to pick somebody on his arrival. The day and time I had agreed for there was no shuttle and nobody claimed to know about my ordering of shuttle service....

Another big minus point!!

Bonne réception, personnel accueillant, séjour paisible.