Hyatt Place Houston/The Woodlands

Hotels
Hyatt Place
8.8 (620 reviews)
1909 Research Forest Drive , The Woodlands , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
High parking fees
Poor breakfast options
Inconsistent service quality

Categories

Cleanliness
8.44
Many reviews mentioned that the rooms were clean, but some dissatisfaction arose with service resolution.
Service
9.41
Overall positive sentiment towards staff, but some customers criticized front desk engagement.
Location
9.45
Location was often praised for its convenience and proximity to attractions.
Room Quality
8.9
Rooms were generally described as comfortable and satisfactory, though one review mentioned dissatisfaction with bed quality.
Amenities
8.43
While some amenities were appreciated, the breakfast options received criticism.
Value for Money
8.89
Some complaints on fees like parking may affect perceived value.
Food and Beverage
7.94
Breakfast quality was frequently mentioned as needing improvement.
Overall Experience
8.91
Overall, guests had a good experience with a few issues that could be improved.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:24

Property Description

Luxurious Accommodations:
Experience modern décor, flat-screen TVs, and complimentary toiletries in each room at Hyatt Place Houston/The Woodlands, located just 2.3 km from the Woodlands Shopping Center.

Top-Notch Amenities:
Indulge in the outdoor pool, sun terrace, fitness center, and on-site restaurant and bar. Enjoy the convenience of free WiFi, dry cleaning services, and laundry facilities during your stay.

Convenient Location:
Explore nearby attractions such as The Cynthia Woods Mitchell Pavilion and Restaurant Row at Hughes Landing, all within a short distance from the hotel.

Book now for an unforgettable stay at Hyatt Place Houston/The Woodlands!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IAH

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 620 reviews
Cleanliness: 8.44
Service: 9.41
Location: 9.45
Room Quality: 8.9
Amenities: 8.43
Value for Money: 8.89
Food and Beverage: 7.94
Overall Experience: 8.91
S
StephenG2938 Business
6
Watch out for non-disclosed parking fees
Pros:

I have stayed at this location 3 times over the past 2 months for work. Overall the hotel is clean, well taken care of and the staff is great. The last time I stayed on 7-27-26, the check in-clerk let me know I would have to pay $15 if I have a vehicle to park overnight. This was not for a valet fee or in a parking garage, this was self parking around the hotel. I had previously stayed 2 weeks earlier and did not have to pay. To me, this is just a greedy hotel owner trying to nickel and dime guest. The staff let me know they have informed the owner that all guest are not happy about this fee. I will be staying elsewhere when I come for business in the area.

2026-07-30 via Tripadvisor
4
463candif Business
10
Highly Recommend Staying Here
Pros:

​Overall, a wonderful, clean, and comfortable stay! I typically don’t request daily room cleaning, but attending a conference meant wearing makeup every day. I was so appreciative that the housekeeping team replenished makeup removal wipes each night. That thoughtful little detail was a huge hit for me! Great touch. Would definitely stay again.

2026-07-26 via Tripadvisor
K
Kimberly couple us
8
Pros:

Very friendly staff

Cons:

Breakfast needs better options and the time needs to be extended.

2026-07-23 via Nuitee
G
Geu extended_group us
10
Pros:

Quiet and clean

2026-07-22 via Nuitee
M
Marcos couple us
10
Everything was fantastic
Pros:

Very clean

Cons:

Everything was great

2026-07-22 via Nuitee
K
Kazi family_with_children bd
9
2026-07-21 via Nuitee
L
Lee family_with_children us
6
Awesome location, but the lack of cleanliness and properly working AC will keep us from coming back.
Pros:

The location was phenomenal. Easy access to everything.

Cons:

The room was minimally cleaned. Turned down beds, vacuumed floors, but walls, mirrors, and any hard surface was obviously untouched. Water stains in the corner of the room and bathroom as well. The AC also did not work as well as expected. It was a long, hot night for us.

2026-07-21 via Nuitee
A
Anthony couple us
6
2026-07-20 via Nuitee
J
jackbT4153XB NONE Londonderry, New Hampshire
10
Basic hotel without the resturant, work out facility or usable pool. Very good customer service.
Pros:

Hidden gem. Nothing fancy - just an average room with a motel 6 type of breakfast.
Clean. Low noise. Very convenient to I-45.

2026-07-15 via Tripadvisor
K
Kathleen couple us
7
Everything was great except the bed itself.
Pros:

Breakfast was amazing!

Cons:

The bed was uncomfortable.

2026-07-14 via Nuitee
C
Cindy couple us
5
2026-07-11 via Nuitee
C
Conner couple us
10
Beautiful
Pros:

They were very friendly. Clean and had a great breakfast. Everything was really close by.

2026-07-10 via Nuitee
P
Parker family_with_children us
7
Wonderful! The staff were incredibly kind and warm. The location is terrific and close to all of the good stuff in The W
Pros:

The location is perfect!

Cons:

Wasn’t as spotless as I prefer and dated. Needs a makeover.

2026-07-06 via Nuitee
S
Shenika couple us
8
Enjoyable stay.
Pros:

I enjoyed the friendliness of staff, location, and cleanliness of rooms.

Cons:

No microwave in room. However, one is located in the lobby area.

2026-07-04 via Nuitee
A
alison solo_traveller ie
9
2026-07-03 via Nuitee
N
nolenf2023 NONE
6
Ok Hotel
Pros:

Did not meet the star level in my opinion. Bed was not comfortable, water pressure low and things need to be updates. Was only there for one night and probably could of had some things fixed but didnt have the time. Didn't feel it was worth the price of rhe room.

2026-06-29 via Tripadvisor
E
Erica family_with_children us
9
Pros:

Me gusto que estaba muy cerca The woodlands mall, tenía mucha variedad de desayuno.

2026-06-29 via Nuitee
S
Shelly extended_group us
10
2026-06-20 via Nuitee
L
Lawrence solo_traveller us
10
Pros:

The cleanliness of the facility, the comfortable room, very courteous staff, very quiet, and the location

Cons:

Everything was fine. Will stay at this hotel again

2026-06-19 via Nuitee
M
Miguel couple us
10
Pros:

They allowed me to check in very early, which I greatly appreciated since a major storm was approaching. Otherwise, I would have had to wait for several hours after a long trip. Special thanks to Ray at check-in for making that possible.

2026-06-18 via Nuitee