Quality Hotel Point Cook

Hotels
Quality Inn
7.4 (483 reviews)
454 Point Cook Road , Point Cook , au

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Spacious rooms
Good location
Comfortable beds
Cons:
Cleanliness issues
Limited food options
Staff responsiveness

Categories

Cleanliness
4.79
Several reviews highlighted issues with cleanliness, including mold and unclean pool areas.
Service
8.26
Mixed reviews on service; some encountered issues with responsiveness from staff.
Location
8.8
Good location noted in several reviews, especially for accessibility.
Room Quality
8.25
Most rooms were described as spacious and comfortable.
Amenities
6.78
Limited amenities reported, particularly regarding dining options.
Value for Money
7.74
Some reviews indicated value for money, but others felt it was over-priced.
Food and Beverage
6.29
Many reviews noted the restaurant was closed during the stay, affecting overall experience.
Overall Experience
8.26
Overall experiences varied; some enjoyed the stay while others expressed significant dissatisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 21:02

Property Description

Luxurious Amenities
Quality Suites Seasons 5 offers an array of luxurious amenities including an indoor pool, fitness centre, and spa with various packages and treatments available. Most suites feature a spa bath for added relaxation during your stay.

Convenient Location
Conveniently situated just a short drive from Werribee Open Range Zoo, Sanctuary Lakes Shopping Centre, and Sanctuary Lakes Golf Club, our hotel provides easy access to popular attractions in the area. Melbourne Airport is also just a 30-minute drive away.

Elegant Event Spaces
With an on-site chapel, gazebo, and grand ballroom, Quality Suites Seasons 5 is the perfect venue for weddings, receptions, and corporate events for up to 500 guests. Our picturesque setting adds a touch of elegance to any special occasion.

Experience luxury and convenience at Quality Suites Seasons 5. Book your stay now to indulge in our premium amenities and services.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 35 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.4
Based on 483 reviews
Cleanliness: 4.79
Service: 8.26
Location: 8.8
Room Quality: 8.25
Amenities: 6.78
Value for Money: 7.74
Food and Beverage: 6.29
Overall Experience: 8.26
W
Wang couple au
9
Good place for vacation
Pros:

It was big and had all the amenities.

Cons:

It was too far from the airport 🛫

2026-02-14 via Nuitee
M
Mario couple au
9
Pros:

Room and especially the bathroom was very spacious.

Cons:

Pillows where very soft

2026-02-12 via Nuitee
H
Hulonce solo_traveller au
8
expected to eat there and could not
Cons:

The restrant was closed

2026-02-10 via Nuitee
S
Sammy Falls couple au
8
Pros:

Easy check in, clean, comfortable

Cons:

Restaurant was still advertised and menus were in room. Called to order and was advised it was under construction.
Needed a bigger bin in the room.

2026-02-09 via Nuitee
S
Saed couple au
10
2026-02-09 via Nuitee
M
Michael couple au
10
2026-01-30 via Nuitee
J
Jackson couple au
8
Good
Pros:

Ac was strong

Cons:

Great stay only thing was the door locked at 9:30am and we couldn't open it to check our stuff was all packed

2026-01-28 via Nuitee
S
Saad solo_traveller au
10
Cons:

Bond of 300 dollers.

2026-01-28 via Nuitee
M
Minh Ngọc solo_traveller au
8
Swimming pool need to clean.
2026-01-27 via Nuitee
K
Kimberley couple it
8
Nice one night stay, would book again.
Pros:

Nice big comfy room.

Cons:

Info on room service or nearby food options.

2026-01-26 via Nuitee
C
Chrissy couple au
4
Not impressed just glad it was only for a 4 days.
Pros:

The location, closer to shops and also my family’s homes.

Cons:

No room services, have to called & message couple of times to request for things. Our sheets were not changed at all during our stay, no vacuum, the rubbish weren’t emptied at all. Had to called few times for the aircon to be fixed during a 40degree day in Melbourne. Yet so quick to take money from me for payment. Unfriendly staffs at front desk.

2026-01-25 via Nuitee
K
Kylie couple au
8
Pros:

Loved the quiet, the facilities & the closeness to coastal park. Large rooms & comfortable beds

Cons:

The small bar fridge was not very cold would like a small freezer for ice

2026-01-25 via Nuitee
S
Suzie couple au
10
Pros:

Lovely place.

2026-01-24 via Nuitee
S
Sharlene couple au
9
Pros:

!

Cons:

Expensive bond that left me without funds in my bank account

2026-01-24 via Nuitee
P
Palwinder couple au
10
2026-01-24 via Nuitee
M
Matthew's Gaming couple au
10
2026-01-23 via Nuitee
A
Andrew family_with_children au
9
Pros:

The room size is excellent very clean and the spa was clean and worked great. The tidiness of the room was excellent real enjoyed our stay

Cons:

Nothing the room was great

2026-01-22 via Nuitee
D
Denis solo_traveller au
6
good
Pros:

Room was good

Cons:

Amenities in room and generally are poor

2026-01-21 via Nuitee
G
Gayle extended_group au
5
Pros:

Location

Cons:

$300 holding about - above standard
Cleanliness of room.

2026-01-20 via Nuitee
D
Dawn couple au
6
Clean and reasonably comfortable for an overnight stay, wouldn't want to stay longer though.
Pros:

Very clean and tidy, nice to have a ground-floor nearly separate room. Friendly staff on check-in.

Cons:

The onsite restaurant was closed for renovation, which was not mentioned online or in person until I asked. The shower head had a leak that sprayed water all over the floor, making it very slippery and dangerous. The occupants of the next-door room were not very considerate neighbours, as they made excessive noise and frequently parked in our designated spot.

2026-01-20 via Nuitee