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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Massage services
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Chapel/shrine
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Non-smoking throughout
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Wheelchair accessible
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Kid meals
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Heated pool
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Outdoor furniture
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Spa/wellness center services
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Beauty Services
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Manicure
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Pedicure
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Key card access
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Access to nearby indoor pool
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Golfing on site
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Self parking (surcharge)
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Private picnics
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Wine release events
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Reception hall
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Japanese garden
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Covered parking
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Secured parking
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Fishing nearby
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Health or beauty spa nearby
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Swimming nearby
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Vegetarian menu options available
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Luxurious Amenities
Quality Suites Seasons 5 offers an array of luxurious amenities including an indoor pool, fitness centre, and spa with various packages and treatments available. Most suites feature a spa bath for added relaxation during your stay.
Convenient Location
Conveniently situated just a short drive from Werribee Open Range Zoo, Sanctuary Lakes Shopping Centre, and Sanctuary Lakes Golf Club, our hotel provides easy access to popular attractions in the area. Melbourne Airport is also just a 30-minute drive away.
Elegant Event Spaces
With an on-site chapel, gazebo, and grand ballroom, Quality Suites Seasons 5 is the perfect venue for weddings, receptions, and corporate events for up to 500 guests. Our picturesque setting adds a touch of elegance to any special occasion.
Experience luxury and convenience at Quality Suites Seasons 5. Book your stay now to indulge in our premium amenities and services.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
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Pets
Pets are not allowed.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 11 years old stay for free when using an existing bed.
People no matter the age stay for AUD 35 per person per night when using an available extra bed.
You haven't added any cots.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Room was spacious and clean.
The noise from the function room on the Saturday night terrible. People making noise into the early hours of the morning. Do not recommend staying here on a weekend if you’re a light sleeper.
The hotel was well presented, tidy and welcoming. The rooms were very spacious and parking out front of the rooms was very convenient.
My only feedback is the high amount taken for the security hold for the rooms/ room keys and the refund process is also a little funny for those who do not bring a physical card. Aside from this, everything was great.
location and cleanliness
Easy check in wasn't a hustle
N/A
Venue was lovely and quiet, no functions etc one while I was there
Good bath, great bed
Close to amenities yet surrounded by grass land.
Pillows were very soft you put your head on it and your head ends up being on the mattress
Room was spacious and suitable for one person
Unfortunately breakfast was not available. I was told the dining room was closed.
Leaving
Paid for a spa room. Didn’t get a spa room because they were all taken. Wasn’t refunded the difference of room booked and a spa room. Also had $0.01 charge to my bank account for no apparent reason.
It was a decent size room, shower was big and the bed was comfortable.
Firstly, the patio chairs were completely broken. The cupboard hinge on the fridge cabinet was also broken and hanging off. The phone in the room was not even plugged in and it took staff about 20 minutes to sort that out.
The biggest concern though was safety. There was no smoke detector anywhere in the room, not in the bedroom, bathroom, or the walkway outside. I questioned this with staff and the response was basically a shrug, as if it was not an issue. This is extremely concerning and, as far as I understand, not legal.
The gardens were also poorly maintained and the property advertises a restaurant which is not actually operating.
We paid $300 for the night plus a $300 holding deposit, which we were told will take up to 7 business days to be returned to our card. We will see….
Overall this experience was very disappointing and concerning from a safety perspective. For the price being charged, the condition and standards of the property were not acceptable.
I like the environment, the bed was spacious and water in bathroom exceed my expectation.
I did not like the way they put the towels, it was not enough
Quiet
No extras. Bathroom fan and lights weren’t working. Couch was ripped.
From the late, late check-in to the spacious room and modern facilities, I'd definitely stay longer next time!
Very clean, large and modern as well as very comfortable.
No one on duty, our unit was difficult to find due to the number being difficult to see. It was away from any shops or the town. In fact we did not see the town at all since we arrived late in the pm and left for home the next day.
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