The Palms Resort

Hotels
Intimate Hotels
8.2 (100 reviews)
Palm Avenue B, Holetown, St. James, 0 , Holetown , BB

Facilities

Boat tours nearby
Parasailing nearby
Free beach club nearby
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Modern decorations
Cons:
Cleanliness concerns
Limited parking
Inconsistent wifi
Limited food options

Categories

Cleanliness
7.59
Mention of a roach in the room indicates cleanliness could be improved.
Service
8.56
Generally described as friendly and providing exceptional service.
Location
8.6
Quiet area but very walkable to amenities; overall positive sentiment.
Room Quality
8.55
Spacious and modern interior; however, minor issues with AC noted.
Amenities
8.08
Some amenities lacking; mentioned need for updates but had the basics available.
Value for Money
8.04
Overall good value perception despite some concerns over amenities.
Food and Beverage
7.59
Limited dining options noted; breakfast kit perceived as expensive.
Overall Experience
8.56
Overall enjoyable stay with some minor issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 20:40

Property Description

Welcome to The Palms Resort, your perfect getaway in the heart of Holetown, just moments away from beautiful Sandy Lane Beach.

Relaxation & Recreation
Unwind in our stunning outdoor pool or take in breathtaking views from our serene terrace and lush garden. Enjoy the soothing ambiance and refreshing breezes while you relax.

Comfort & Convenience
Our 18 uniquely decorated guestrooms are equipped with full kitchens, private patios, and all the essential amenities for your comfort. Stay connected with complimentary high-speed internet access and enjoy entertainment with cable programming.

Location & Accessibility
Step outside and find yourself just minutes from local attractions, including Sunset Crest Shopping Centre and Chattel Village. For your convenience, we offer 24-hour airport shuttle service and free self-parking.

Experience the charm and hospitality of The Palms Resort – your dream getaway awaits! Book your stay today!

Important information:

  • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BGI

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

8.2
Based on 100 reviews
Cleanliness: 7.59
Service: 8.56
Location: 8.6
Room Quality: 8.55
Amenities: 8.08
Value for Money: 8.04
Food and Beverage: 7.59
Overall Experience: 8.56
M
Melanie
6
Pros:

The staff was okay, so unfortunately, this has nothing to do with them, but I did see a roach on my last day there.

2025-10-11 via Nuitee
T
Tiffany
10
Pros:

Small apartment like housing.. but very spacious inside.. I love the interior decorations.. very modern.. not a fan of the safety deposit box.. it needs updating.. I love the key pad lock on the outside I thought that was so cool.. there’s no dining options on the property which sucks and and it’s a good 15-20 min walk to main road for some dining options if you don’t have a car.. but very remote and quiet and I felt safe coming and out all hours of the day or night

2025-10-10 via Nuitee
M
Muhammad partner
10
Pros:

Had a wonderful stay with my wife at the Palms. It was very cozy, safe, well-maintained and made me feel right at home. The staff was very friendly and provided exceptional service. We did have a minor issue with the AC leaking water. In addition, there could have been more amenities in the room i.e. shampoo. Overall though, really enjoyed our stay there and we would definitely run it back again!

2025-09-18 via Nuitee
G
Gainna friends
10
Pros:

Everything was just awesome there I really enjoyed the heated pool that was available to us 24hrs

2025-09-13 via Nuitee
S
Sonia
10
Pros:

not enough parking when the hotel is partially full, that is my only issue. but i simply love it here

2025-09-13 via Nuitee
B
Beresford
8
Pros:

Very nice layout, has a balcony. Room was very clean and has all amenities if you want to cook. Negative, staff was ok not as friendly. They want too much for breakfast kit (ground coffee). We would stay there again.

2025-08-25 via Nuitee
M
Mia family
8
Pros:

Nice but should rent a car , and sleeping area needs a television, and living room needs air conditioning other then that good place to stay.

2025-08-16 via Nuitee
H
Hamish
8
Pros:

Parking too limited

2025-08-08 via Nuitee
A
Adanna partner
8
Pros:

Enjoyed my stay at the resort. Very spacious, comfortable and convenient. Beautiful location.
The wifi was not the best, it dropped in and out not allowing for smooth streaming etc. When the rain fell the roof in the bathroom dripped with water.

2025-08-04 via Nuitee
O
Ola Lola
10
Pros:

Amazing resort/hotel, great location and friendly staff!

2025-07-27 via Nuitee
D
David
10
Pros:

Very quiet hotel located in a residential area but very walkable into holetown and beach with good amenities around

2025-07-20 via Nuitee
C
Corey family
8
Pros:

The property was very nice cozy and clean too, family friendly property, just a few touch up neeeded

2025-07-13 via Nuitee
A
Adelina
10
Paradise
Pros:

I was amazed of the beautiful grounds this hotel is absolutely beautiful if you're like me that was looking for peace and quiet in this busy world 🌍 this place is definitely it is a hidden Paradise

2025-07-10 via Nuitee
E
Ena
8
Pros:

The suite was well maintained. The staff were knowledgeable, friendly, respectful and very responsive.

Thank you Palms Resort for helping me to have a memorable first trip to Barbados.

2025-07-09 via Nuitee
C
charlotte148 Couples
8
Great place to stay
Pros:

Great place to stay
Lovely staff from reception to the amazing pool guy & room cleaners immaculately clean everyone very helpful would definitely revisit if in area again
Reception arranged trip to Savvy on the beach for us was an excellent day so big thank you for that
Also on departure if you don’t want to pay to keep room on (we didn’t) there’s an excellent lounge area to use with full size bathroom with lovely shower, also microwave & fridge probably best one we’ve used

2025-07-02 via Tripadvisor
J
jeanyves
4
Pros:

The management has to do a better job to take care of customers. Not worth the property doing better going to a hotel

They do no really care

Dont go there

2025-06-29 via Nuitee
S
Sherwin family
10
Pros:

We had a great stay! The property was clean and well-maintained, and the staff were professional and friendly. My children especially loved the pool. Our room was clean and comfortable. The only downside was the ventilation in the bathroom, which could use some improvement. Overall, we really enjoyed our time here.

2025-06-19 via Nuitee
K
Kimber family
10
Pros:

.

2025-06-04 via Nuitee
I
Ian
10
Pros:

2nd stay here. Rooms spacious and clean. Relaxed feel to the whole complex. Tucked away in a quiet position but easy access to beach and transport

2025-05-30 via Nuitee
C
Culture40745465952 Couples
6
Mediocre Over priced
Pros:

The rooms are lovely but the business needs work, all charges and costs are not presented before booking. There is an additional deposit that has to be paid as well as the laundry facilities that carry a cost. Theres no1 to greet you. The AC in the room didnt work and blew hot air all night and guess what… after 7pm theres no1 to help you. Night security can not help with anything. Theres no help with bags to the rooms. The cleaner even came before i had checked out, like please if check out is 11 im leaving at 11 and not b4 especially when i have to try and gather myself in a very humid room with no AC.

2025-05-13 via Tripadvisor