Hawthorn Extended Stay by Wyndham Saint Robert

It was a good location for the military base.

I love the fact that the front desk manager I believe he was, was being so helpful to one of his housekeepers by watching her young child while her babysitter came to get her bc the mother didn’t want to be late or miss work. Being that I am a housekeeper myself it was very refreshing to see that even at small hotels the higher ups do everything they can to be understanding and there for their employees. I also appreciate how understanding he was, on the booking site it said I could pick my check in time but I had already arrived and was trying to check in when I received the email about the hotels check in but he still allowed me to check in early and understood my situation.

Nothing, hotel was/is a mess

Very convenient location, and very quiet. Some residents smoke marijuana but it’s not a bad smell haha!

Everything was great, staff were great. Breakfasts was weak.

The place was kind of outdated, it's not 5-star at all, but the beds were comfy. I had room 312, where there was one bedroom with a bathroom, and then the joining room was the living room, kitchen, and bathroom. Their kitchen only has a small stove, fridge, and microwave, but it's not fully stocked. Only had 3 spoons for eating utensils. The tubs fill up while showering. Also, their breakfast is very limited, and both mornings I got there at 8:30 hr before they closed up and had no warm food for me, just cereal, muffins, or yogurt. The waffle maker was gross looking and the batter all spilled underneath it that stayed that way for the couple of nights I stayed there. It would of been nice to have eggs and bacon but no there wasn't any left. Next day was sausage gravy for you to grab three cold biscuits in it. Elevator is very slow too. Other than that it was quite and staff nice.

One of tye best stays ever.staff was super nice

afd

Very comfortable and clean. Safe parking a plus. Close to great eating places. I would definitely stay again and for a longer period.

Friendly staff and helpful

Elevator sucked and the carpet could be replaced in hallways it looked dirty

This hotel has definitely seen better days, our room especially. The “leather” couch was all scratched up; towel racks were falling out of the wall; and the closet doors rattled with every step (until we jammed a washcloth in-between).

There were also no hand towels, no dishing washing soap in the dispenser, and a suspicious looking man in a white van parked in the back parking lot the whole entire time we were there (could possibly live there?!?).

Luckily I had enough rewards “cash” to pay for all but one night of our stay. I would otherwise not pay full price for this hotel.

Nearly everything

This is a awful motel. Very dirty everywhere and fleas on our room. We stayed 10 minutes and booked another hotel close by. Manager was supposed to get me a refund. So far that has not happened.

I love to stay here. The staff was so friendly and nice.. The rooms were nice and comfy. The only thing was the elevator took a long time . i would most definitely stay here again.

The suite was great for extra space.
We appreciated the kitchenette.
We needed more paper towels and they were quickly delivered.

The bed was very comfortable

Breakfast was basic. No pool or big sitting area to hang out. 1 elevator that is suuuuper slow. Blow dryer didn't work in one of the bathrooms. Comfortable beds and clean rooms. Next to a marijuana dispensary and strip has lots of food options.

Nice staff