TownePlace Suites by Marriott Thunder Bay

Hotels
•
TownePlace Suites by Marriott
8.4 (199 reviews)
550 Harbour Expressway , Thunder Bay , ca

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean and safe environment
Friendly staff
Convenient location
Comfortable rooms
Cons:
Parking concerns
Inconsistent housekeeping
Limited healthy food options

Categories

Cleanliness
7.73
Several reviews mentioned cleanliness positively, but issues like black debris in the shower and inconsistent housekeeping warrant a lower score.
Service
9.2
The staff were frequently described as friendly and helpful, though some issues with responsiveness were noted.
Location
9.24
The hotel is conveniently located near restaurants and shopping; several guests expressed satisfaction with the location.
Room Quality
8.19
Overall room quality was good; reviews mentioned comfortable beds and decent amenities, with minor complaints about room discrepancies.
Amenities
8.22
Amenities received positive feedback, especially the kitchen facilities and full-size fridge, but some guests highlighted a need for better snacks.
Value for Money
8.18
Good value mentioned, although some guests felt pricing could be better considering the parking and cleaning issues.
Food and Beverage
7.73
Mixed sentiments regarding food, with some enjoying breakfast and others mentioning limited options like healthy snacks.
Overall Experience
8.7
Despite some noted issues, many guests expressed a willingness to return, indicating a generally positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:49

Property Description

Indulge in Comfort and Convenience

Luxurious Amenities: Enjoy a complimentary daily breakfast, relax in the indoor pool, and stay active in the fitness centre. The fully equipped kitchen in each studio, complete with a microwave and dishwasher, offers the convenience of home.

Modern Comforts: Stay cozy in the heated and air-conditioned studios featuring a seating area, flat-screen cable TV, and ironing facilities. The bathroom is stocked with toiletries and a hairdryer for your convenience.

Convenient Services: Benefit from a 24-hour front desk with a safety deposit box option. Take advantage of communal BBQ facilities and complimentary parking. Explore nearby attractions like the Canada Games Complex and local dining options.

Book your stay at TownePlace Suites by Marriott Thunder Bay for a perfect blend of comfort and convenience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note that a pet fee applies at this property.In the event of an early departure, the property will charge you the full amount for your stay.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YQT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children ages 12 and older are allowed.
    Children from 12 years old to 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 199 reviews
Cleanliness: 7.73
Service: 9.2
Location: 9.24
Room Quality: 8.19
Amenities: 8.22
Value for Money: 8.18
Food and Beverage: 7.73
Overall Experience: 8.7
M
Maria Milene • family_with_children • ca
7
Pleasant stay.
Pros:

Location, staff at the breakfast room.

Cons:

Cleanliness of the room. We found an empty can of Pringles and a water bottle underneath the bed, which were likely missed by the housekeeper as they were not in a visible area.

2026-01-22 • via Nuitee
R
Richard • couple • us
9
Would come back
Pros:

breakfast eggs were bad
Other items were acceptable
Loved kitchen in room
Hotel location wAS OK

Cons:

NA

2026-01-19 • via Nuitee
S
Schaaf • couple • ca
4
Won't be back
Pros:

Breakfast and hot tub were great. Staff very friendly.

Cons:

Room wasnt very clean. Noticeable toothpaste splatters on bathroom mirror and shower not cleaned well ... noticeable mold/scum and hair. Doors/drawers of cabinets in kitchenette full of fingerprints and spill marks. Bed had weird mattress protector that had elastics in corners but didnt go down sides of mattress and wouldnt stay on without coming off or bunching up. When fixing position of mattress protector noticed mattress was full of stains underneath.

2026-01-06 • via Nuitee
E
elizabeth • extended_group • ca
7
2026-01-05 • via Nuitee
J
Jaclyn • extended_group • ca
10
2026-01-04 • via Nuitee
S
Susie • couple • ca
10
Welcoming staff
Pros:

Clean

Cons:

Parking

2025-12-25 • via Nuitee
S
Susie • couple • ca
10
Nice rooms comfortable
Pros:

Clean and safe

Cons:

Parking was scary for a single women travelling

2025-12-14 • via Nuitee
D
Denis Dawson • family_with_children • ca
9
One very pleasant sray
Pros:

Beautiful suites. Very convenient to groceries and shopping.

Cons:

We were needing some healthy snacks but none available.

2025-11-16 • via Nuitee
L
Lennart • family_with_children • se
10
2025-11-02 • via Nuitee
P
Paul • couple • ca
9
2025-10-16 • via Nuitee
P
Paul • couple • ca
9
2025-10-16 • via Nuitee
C
Cindi
8
Pros:

Good location.

2025-09-24 • via Nuitee
M
michael
10
Pros:

Would stay again

2025-09-20 • via Nuitee
J
Jackie • family_with_children • ca
8
2025-09-17 • via Nuitee
R
Robert Scott
8
Pros:

Staff were friendly, clean hotel inside and out.

2025-09-11 • via Nuitee
W
Wendy
10
Pros:

Loved the fact my cat could stay with me .....huge thank you !

2025-09-02 • via Nuitee
C
Christopher • partner
6
Pros:

We purchased a king bed room and was given a queen. They stated they had no king available and did not offer reimbursement. Our thermostat would not work. I brought it up multiple times with the staff. They did send a maintenance person and he could not help. The staff stated many times they would have it fixed soon. No one showed in our two day stay.

2025-08-30 • via Nuitee
V
Vakeesan
6
Pros:

outdated building. needs renovation, upgrades etc.

2025-08-26 • via Nuitee
J
Jaridom • partner
10
Pros:

Nice and clean room. Good amenities.

2025-08-12 • via Nuitee
J
James • family_with_children • us
9
2025-08-05 • via Nuitee