Hotel Ereza Mar - Adults Only

La ubicación y la amabilidad del personal.

Cleanliness. Junior Suite room with sea view. Location. Food was generally good. Very comfortable beds. Staff apart from 1 were very friendly and helpful.

Location brilliant, rooms lovely and clean also cleaned daily, atmosphere all good very friendly staff, food plenty to choose from,
Said, the entertainment guy is so funny we feel so comfortable with him and join in the game when ever we can..we have a good laugh.. it’s our 4th time here all the bar staff..restaurant manager Eais they all remember us by name and make us very welcome, will always return, 5 star ⭐

4th time back, staff feel like family now, very friendly, beautiful hotel, clean, perfect location, animation guy Said is lovely he likes to make your holiday fun, has also become a friend, the staff always make us feel very welcome, would highly recommend, 5 star ⭐

We booked this Hotel then after reading some reviews we did think that we might have made a mistake . We have just returned and wanted to do an honest review. On arrival the Staff at the Hotel were lovely and informative, our room was 338 which was quite small but was clean ,we noticed on other reviews about a lack of hanging space,this was very true ,a small wardrobe but not full length to hang my wife dresses, she had to make do,with hanging them over the back of a chair, people said about a lack of sun beds,we never had a problem the main pool is not in the sun all day, tip get the beds opposite the main restaurant as they seem to have the sun on them most of the day, only a few umbrellas and they are fixed to the floor. Entertainment in the evening was ok nothing special, but the seating areas were mainly wicker chairs and were very uncomfortable , the restaurant served a lot of various dishes ,and you could always make a meal . Hotel is in a good location, with plenty of bars and restaurants and shops nearby all in all we did have a lovely relaxing week here,and as its Adults only but would not say 4*, you had a mix of age groups, would we go back probably not as it didnt wow us .

This place was lovely, close to shops and food courts. The hotel was lovely and clean with daily room cleaning. The breakfast was lovely too. We would definitely recommend here.

Location

Sin duda, lo mejor del alojamiento es su personal. Fueron sumamente amables y serviciales en todo momento, lo cual se agradece mucho.

Brilliant activities and hosts, Good holiday enviroment, Hotel clean and tidy.
Throughly enjoyed the daytime activities

A lovely hotel with great staff, decent food and drink in a nice resort.
If you get the chance to upgrade to a seaview junior suite then do it as it's worth every penny

Lovely hotel, the room was really nice, the bed was comfortable, we had a fantastic sea view, there were some negative reviews regarding the food, but it was lovely plenty of choice, the staff were friendly and we would definitely go back

Stayed for 5 nights with my mum and will definitely be back.
Room was large and clean with a side sea view and very comfortable beds. Clean towels etc. every day.
Food was good quality and was better than some other 4* hotels I have stayed to in the canaries.
Wine was very drinkable although the cocktails could have been better.
Pool area and hot tub area very nice and quiet with lovely views.
Staff were really what made this hotel. So friendly and quickly remembering that you are all inclusive and your favourite drink orders.
Chairs in the bar could do with replacing and entertainment could be better. But with so many bars nearby we headed out a few times if we didn’t fancy the in house entertainment.
Had a lovely few days and very good value with Jet2.

We have just returned from a week at Ereza Mar. We were a little wary of going, having read some of the reviews, combined with the Spanish airtraffic controllers strike, the potential baggage handlers strike and the new EES system.
It turned out to be the smoothest airport experience We have ever had. We were the only plane and we were straight through customs and collected our cases very quickly.
The transfer was 45ish minutes as there were 9 drop offs, but still not bad at all.
The receptionist was extremely courteous, helpful and efficient.
All of the staff were equally as friendly.
Our room was ready and it was spacious and clean, with a 'glass' balcony over looking a footpath and a partial sea view.
The beds were amongst the most comfortable we have ever had on holiday.
The sunbed situation was not too bad, apart from the usual selfish people saving beds with towels etc. The pools were great. On the 'roof' were more sunbeds, with a sauna, 2 hot tubs and 3 cabana beds. Spotless again and with the amazing views, this was our favourite place to soak up the sun.
The all inclusive food and drink were the usual offerings, with no complaints from us whatsoever from us. Always something to eat. Absolutely minimum queuing, ans always smiley staff to help.
The situation of the hotel was brilliant with the best seafront walks we have seen. All flat, block paved and went for miles. Plenty of bars and eateries with in easy walking distance.
I suppose there were a few (very picky) negatives. We felt a little background music round the pool and early evening would have added to the experience. More comfortable outside seating for a night would have also been good and stuff name badges would also be helpful.
The evening entertainment was sporadic but with local bars being so close, we could be choosy!
Overall, a fantastic week. We would definitely recommend Ereza Mar, and will definitely return!!

my wife &I just got home from this fantastic hotel, the Manager Nelson a big man with a big heart & Louise & other people at Reception were all helpful,the Restaurant had so much choice with special dishes at every meal we were only half board , but had buck's fizz every morning and wine or beer all free ,the rooms are all very clean and towels and linen changed daily, the staff infact everyone at this hotel made you feel welcome we go away 3&4 times a year and this is the best we have stayed in,we were not treated as guests. ! we and everyone were treated like one of the family , certainly going back there soon, what a find, and I'm 93yrs old and Disabled so they cater for everyone and nothing is any trouble to make your stay a dream,, thank you all .

We've just returned from a week, all inclusive stay at this hotel, booked with Jet2.

Overall, the Ereza Mar offers excellent value for money. Whilst it's not 5 star accommodation the staff are very courteous, polite and friendly and do everything they can to meet your needs.

BEDROOM: had a lovely sea view with adequate sized, private, balcony. The laminate flooring had separated in several places - probably as it was washed every day - but didn't really bother us. As a previous reviewer observed, coffee was not supplied in the room (so we brought our own) a kettle, tea and fridge/minibar were available. Flat screen TV with very few English channels available. The view from the balcony was picturesque and extended to the infinity pool also. The early morning sunbed baggers were placing towels by 07.15 - so there were none available for the unaware!

BATHROOM: clean, adequate, walk-in shower and basin. Towels were changed frequently; lashings of hot water.

POOL BAR: great service with Sangria, draught beer (and soft drinks) included along with several food refreshments.

DINING ROOM: was large enough to accommodate all guests and, once the staff got to know you there was no need to provide a room number. The food was of an above average standard and whilst I chose mainly salad a cold meats there was a full spectrum of the usual fish, meat, chips and Canarian potatoes. Wine and beer to help yourself and a great selection of desserts. At breakfast, made-to-order omelettes were superb - so no complaints from any of the food: we loved it all.

RECEPTION: knowledgeable and friendly staff were on hand to welcome and advise.

PARKING: we hired a car an, whilst limited parking was available, it entailed making a tricky multi-point turn to get the car out of the (private) high-kerbed parking space.

SUMMARY: A great stay, with no need for any other purchases of food. The area is mostly flat with plenty to see. (We didn't use any entertainment facilities so can't comment on these.)

La habitación y el personal muy amable y su ubicacion

Nice hotel, really clean rooms, great views. Super location.

Been for a week, STAFF ARE FIRST RATE, and that’s all good I can say.

Food is only good at lunch, breakfast lucky if it’s Luke warm, evening dinner is rubbish

Drinks, more alcohol content in coke cola than the beer

Entertainment, is BLOOOOOODDDDYYYY AWEFUL

Rooms, very second rate,

Hotel, needs millions spending to bring it up to scratch, toilets hanging off the walls and urinals not working.

Restaurant, why they have a flight of stairs in the restaurant is beyond me, when the core clientele are older people, GET IT SORTED

NOT, a place for youngsters.

Wouldn’t recommend and wouldn’t go back

Only good thing was the weather, which I’ve been told can be hit and miss

Buona