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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Business center
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Heating
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Terrace
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Pets allowed
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Hiking
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Cycling
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Bar
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Fax/photocopying
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Horse riding
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Golf course
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Facilities for disabled guests
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Meeting/banquet facilities
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Tennis court
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Canoeing
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Bowling
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Non-smoking throughout
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Daily housekeeping
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Accessible parking
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Shared lounge/TV area
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Board games/puzzles
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Parking garage
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Wheelchair accessible
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Kid meals
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Snack bar
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ATM/cash machine on site
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Pool with view
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Electric vehicle charging station
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Indoor pool
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Toilet with grab rails
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Kid-friendly buffet
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Lower bathroom sink
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Sun loungers or beach chairs
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Wine/champagne
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Coffee Shop on site
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Shallow end
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Visual aids: Braille
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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CCTV in common areas
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Access to health care professionals
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Face masks for guests available
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Delivered food - securely covered
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Security alarm
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Walking tours
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Key card access
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Happy hour
Review Highlights
Categories
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Property Description
Spacious Rooms and Event Spaces
Holiday Inn Lancaster offers spacious guest rooms and banquet spaces, perfect for events. The outdoor terrace space adds a charming touch to any occasion.
Dining and Leisure Facilities
Guests can enjoy the convenience of The Imperial Restaurant for delicious a la carte breakfast and dinner options. Unwind at the bar in the evening or take a rejuvenating dip in the indoor pool.
Convenient Location and Nearby Attractions
Located in Downtown Lancaster, the hotel is close to popular attractions like Fulton Theatre and Central Market. Explore the Lancaster County countryside or attend a show at the nearby Sight and Sound Theatre.
Book your stay at Holiday Inn Lancaster, an IHG Hotel, for a memorable experience in Downtown Lancaster.
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
Guests under the age of 21 can only check in with a parent or official guardian.
Breakfast included rates include breakfast daily for up to two adults sharing a room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
Breakfast was good and bar food was good, staff friendly and helpful.
Lot of road noise. Hotel in general had noisy and loud guests that should have been monitored or spoken to by staff. This is not a peaceful environment.
Great location and very nice breakfast.
The fact that I was charged for breakfast twice. Once with the room rate and then again when I actually went for breakfast the guy charged me again. I read a review that a lady put up who said the same and to watch out for it. So someone is either on a scam or doesn’t know what they are doing.
The breakfast gentleman in charge was EXCELLENT and engaging
The general staff not knowing where amenities were and what times the open bar was n restaurant opened.
Staff was friendly
I was far from my event...but the hotel was great.
Location
Noisy
Well maintained
Nothing
Found cockroaches in the mini fridge
Breakfast was $16 so i opted not to take it and explor the local market or the cafes around town.
pillows are not confortable
There was no ice bucket or laundry bag
Request for room near elevators (r/t lengthy walk disability) okd at desk...a plus. Room overall good...seemed dingey/musty. Good to finally get to bed after long day.
Room seemed dingey/musty...could be it's an older Holiday Inn. Called a few times enroute...phone rang endlessly without pickup. Only one person at front desk...nice enough, not very personable. Having to pay $15 (separately from room) to park in your garage was ridiculous. Other hotel stays with garages have had me get ticket voucher and just turn in at end of stay. Parking garage was hard to find as there was another across street.
Overall, not the worst hotel I've stayed at. Suits the purpose of sleeping.
Close to everything and easily walkable. Great hotel restaurant .
We used this hotel as a the base camp for our getaway weekend in Lancaster. And it was perfect in location for exploring the city, amenities, and cleanliness. We arrived Friday evening after a day of work, hungry and a little disoriented from the drive. The concierge Kate asked us a few questions about what we to eat, and we gave her a lot of nonsensical answers. We did not know what we wanted. Then she recommended Lancaster’s Southern Market—with its bar at the center, and vendors selling all different types of food at its perimeter. Perfect entry into this lively historic city. Thank you, Kate. We were out and about the whole weekend, and appreciated the free parking at the adjacent garage. Lancaster has it going on!
Cleanliness of facility and comfort of the rooms. Location was fantastic in the city.
It said breakfast was included. Paying over $300 per room, it should be buy no. $14.84 per person. We did get complimentary coffee which was good coffee. Overheard people booking their room for $160. Desk clerk stating there was plenty. Yet online i was told only 2 rooms left and paid $333. Got together with my best friend that I haven’t seen in months and wanted to smoke a cigar with him as he had a foot injury and needed seating. There was not a single place outside. That had seating where we could sit down and relax if there was a whole balcony area, but we were banned from it. Then, when we left, my friend for his room that we purchased together, he had to pay eight dollars for parking. With our experience, I would not recommend staying here
Kate was amazing and let us know all the spots around town ! Thank you Kate !
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