Dumaluan Beach Resort

The room needs a lot of improvement. Its ok for a stay if you are in a semi-tight budget. But not if your expectations are high.

Værre service har vi aldrig været med om, både i receptionen og i restauranten.
Vi kom fra Malapascua, hvor vi fik den bedste service man kan tænke sig også afslutter ferien sådan:-(
Resorten i sig selv er god nok, selvom det var meget dårligt med shampoo og vi havde en vandkoger, men ingen kopper eller kaffe/te. Det måtte vi købe selv.
De har jo den fineste strand i hele Panglao hvis I spørg os, vi var ikke speciel begejstret for Alona, for meget liv og store gravemaskiner stod midt på stranden, den lille strand som findes. Men helt perfekt og ta en tricykel for 200P hver vej, tager bare ca 7 min og de står udenfor resorten, super enkelt hvis man ønsker bedre mad.
Men servicen bør de virkelig gøre noget ved, for det var en skandale. De var fuldstændig ligeglad med gæsterne. Vi spiste aftensmaden da vi kom, det var min fødselsdag, men pga elendig mad og service valgte vi og spise desserten i nabo hotellet, Villa Umi. Meget bedre. Og derefter spiste vi i Alona på bedre restauranter.

When we arrived there, there’s power outage and they never bother to tell us. Had to stay in other resort. Terrible service

Everything about this place is beautiful and the staff are very friendly and welcoming to us. Our Presidential Suite was the best place to be and we were very impressed. Room is very clean, roomy and very well maintained.

The beach was really nice, the hotel is terrible. I hate the salt water shower and faucet.

Great location, poor condition of rooms, cleanliness needs to be improved, lack of amenities like soap, hand towel etc, bigger choice for breakfast would be nice, friendly staff

Great value and staff are wonderful. For me, the pillows were hard.

Freindly staff, great location and beach, nice dining option and very clean.
if you are expecting european/US Standards, so the facilities is below that:
- AC is old technology and very loud,
- bathroom standard in the room is poor. Suage stinks, no furniture for storage
- power supply for charging devices is very few and not comfortable

We loved the proximity to the beach, which was just a short walk away and beautifully clean. However, the bathroom could benefit from some updates to its fixtures to enhance the overall experience.

This place is absolutely terrific. I've stayed there several times, over a spread of about 12 years and have watched it become better and better. This is where you go if you want the exact opposite of Alona Beach, which is only 4 miles away but a thousand miles from the ambience of the Dumaluan - and that's the way I like it.

The view is nice,but my room assign is danger for elderly.Floor is loose & slippery.

I booked 1 room for 1 night stay here thru Expedia but we were not able to use the room. When my brother asked the staff if there was a reservation under my family name, the info staff said there was no room booked for us so we went to dumaluan beach resort 1 & there they found my name (but it was for the cottage though) We stayed in DBR 1 although the room we booked was in DBR 2 so I just paid double ryt? hehe. I tried to seek help from the apo's & they were so kind (Biboy & 1 lady) but it wasn't resolved.

Piece of advise: Make sure which resort you booked.
( Pls ask several times since the info staff in DBR said there was no room under my name).
Note: DBR 1 does not have online booking, they do bookings thur call & fb while DBR 2 does have online booking.

Good hotel, good service, helpful staff, cozy area, nice beach. A good hotel in this price range.

location is nice, beach is faboulus, but standard and general condition of hotel is lacking from good or any maintenance.
Shower in the Executive room was so bad and very low water pressure and difficult to shower normally and water is salty.
They dont provide soap and shampo if you not ask for it.
Service level is like many other places in phil... especially restaurant..very very slow and even the drinks you order takes very long time to get. Excpect to wait between 45min-1 hr even if the restaurant is only 30-40% full.. waiters/waitreses trying to NOT see you and the food is only so-so and menu isnt any special.
An option is to have your dinners in Alona.

Wi-Fi不安定。宿泊客が部屋いるにもかかわらず部屋の工事が始まる。

It was fun, and staff are.accomodating.

relaxinhg

location of beach is nice... its just that no telephone on low level room and no hot shower. the water on shower is also so slow.. the cr on the other room is also doesn’t smell good. we ask for assistance on our things coz we are checking out.. but nobody arrived!

Love the place, but the only draw back was they dont have elevator and my grandparents with arthritis stayed on the 3rd floor. 😞

The water in the comfort room is salty. No hot/cold shower. No complimentary drinks like water, coffee or tea. You need to pay if you want any of it. Breakfast is not that good. The food in the restaurant is not that good and a bit pricy.