Cresta Thapama Hotel

Hotels
7.7 (213 reviews)
A1 Highway,Francistown, Botswana , Francistown , bw

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
BBQ facilities
Luggage storage
See all facilities

Review Highlights

Pros:
Customer service
Great location
Friendly staff
Good breakfast
Cons:
Mosquito issues
Poor front desk service
Outdated facilities
Noise from entertainment

Categories

Cleanliness
6.8
Several comments about mosquitoes and cleanliness issues noted.
Service
8.3
Generally positive sentiments, except for a negative experience with front desk service.
Location
9.3
Multiple mentions of great location and convenience.
Room Quality
7.3
Mixed sentiments about room quality; some rooms had issues with outdated facilities.
Amenities
7.8
Some comments about useful amenities but also mentioned a few shortcomings in the restaurant.
Value for Money
7.3
A few mentions about expectations not being met for the price.
Food and Beverage
6.8
Negative feedback on restaurant quality and breakfast options.
Overall Experience
8
Overall experience highlighted both positives and negatives, aligning with the target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 09:44

Property Description

Welcome to Cresta Thapama Hotel, your ideal stay in Francistown!

Luxurious Amenities: Enjoy our fitness centre, garden, terrace, and on-site restaurant. Free WiFi, shuttle service, and room service ensure a comfortable stay. Unwind at the bar or in the children's playground.

Leisure Activities: Play squash or explore the city with ease, thanks to our free private parking and 24-hour front desk. The business centre caters to your work needs.

Convenience at Your Doorstep: Each room features a desk and a coffee machine for your convenience. Don't miss the chance to experience our warm hospitality!

Book your stay now at Cresta Thapama Hotel and make unforgettable memories in Francistown.

Important information:

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GBE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for BWP 1,510 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.7
Based on 213 reviews
Cleanliness: 6.8
Service: 8.3
Location: 9.3
Room Quality: 7.3
Amenities: 7.8
Value for Money: 7.3
Food and Beverage: 6.8
Overall Experience: 8
M
Manthepu • couple • za
9
2026-04-08 • via Nuitee
P
Peter • family_with_children • zw
8
Excellent stay
Pros:

Very convenient location walkable distance to many areas

Cons:

Some facilities need attention eg the garden and general cleaning around the hotel

2026-04-06 • via Nuitee
M
Mutsakani • solo_traveller • gb
10
Fantastic
Pros:

Excellent looking great staff and facilities and tasty food. Really enjoyed my stay and will definitely come back. Thank you everyone for making my stay a memorable experience

Cons:

Nothing

2026-04-05 • via Nuitee
K
Kagiso • solo_traveller • za
10
2026-03-19 • via Nuitee
K
Kaelo • couple • bw
1
Poor Communication
Cons:

I have been waiting for my booking to be transferred to another Cresta, it's Feb now, still I wait.

2026-03-16 • via Nuitee
A
Avinash • couple • bw
7
Pros:

Location is good.

Cons:

Maintenance is poor specially toilets.

2026-03-14 • via Nuitee
U
Uwe • solo_traveller • za
5
2026-03-07 • via Nuitee
K
Kagiso • solo_traveller • bw
10
Lovely place and an amazing location by the river
Pros:

Everything

Cons:

Mosquitos and an occasional bad smell from the drains

2026-03-05 • via Nuitee
A
Agostinho • couple • za
10
2026-03-02 • via Nuitee
O
Oesi • extended_group • bw
10
2026-03-02 • via Nuitee
T
Tambudzai • solo_traveller • zw
4
Pros:

Television had no sound kept on calling maintenance ,,,& they would take their time to come and fix called them 3X still lt did not help.Booked for 2 guests but put 1 towel 1 cup 1water glass Air conditioning @17 degrees could not go up ,Room 214 is upstairs facing the taxi rank the noise thought was running away from the noise of busy roads. Otherwise the room was ok beds comfortable

Cons:

Breakfast was good

2026-03-01 • via Nuitee
M
Mvundla • family_with_children • zw
9
2026-02-23 • via Nuitee
R
Raviro • couple • zw
8
It was lovely but the pool area and pool could be improved
Pros:

Location

Cons:

Pool area could be better

2026-02-22 • via Nuitee
C
Chetty • solo_traveller • za
8
2026-02-22 • via Nuitee
H
Hussain • couple • bw
10
2026-02-10 • via Nuitee
M
Mugove • family_with_children • zw
8
2026-02-09 • via Nuitee
G
Gibson • couple • zw
9
The stay was good and the bed very comfortable
Pros:

It’s location as well as the friendly staff

Cons:

We went for breakfast around 8 am and most of the dishes were already empty. The staff promised that they were going to replenish., but it was never done until we left the dining hall

2026-01-30 • via Nuitee
R
Renaldo • extended_group • za
8
2026-01-29 • via Nuitee
N
Nyasha Enety • extended_group • gb
10
2026-01-28 • via Nuitee
J
Jeremy • family_with_children • za
8
Overall, nice place to stay. Internet works very well.
Pros:

General ambience is excellent

Cons:

Shower section requires upgrade

2026-01-27 • via Nuitee