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Facilities
Property facilities
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Terrace
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Family rooms
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Tour desk
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Non-smoking throughout
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Private check-in/check-out
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Concierge service
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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Television in common areas
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Express check-in
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Free wired internet
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Golfing on site
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Beach umbrellas
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Pool sun loungers
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Internet access
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Housekeeping on request
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Wine release events
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Exercise/lap pool
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Japanese garden
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Swimming nearby
Review Highlights
Categories
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Property Description
Beautiful Gardens and Private Cove Access
Chez Waffle Hotel boasts stunning gardens and direct access to a natural cove, providing a serene and picturesque setting for guests to enjoy.
Unique Colonial Design and Outdoor Pool
Experience a blend of colonial charm and modern comfort at Chez Waffle Hotel, where a stone fountain terrace and an outdoor swimming pool overlooking the private cove await you.
Cozy Rooms with Modern Amenities
Relax in comfort in each room equipped with hammocks, air conditioning, free WiFi, and a range of modern amenities. Enjoy the daily room cleaning service and picturesque views from your window.
Ready to immerse yourself in a tranquil oasis at Chez Waffle Hotel? Book now and make your stay in Puerto Aventuras unforgettable!
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 3 years old stay for free when using an existing bed.
Children from 4 years old to 17 years old stay for US$18 per person per night when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Hôtel vétuste par rapport aux autres de la même zone. Mais agréable pour la détente. Personnel sympathique. La chambre est spacieuse
Possibilité d’aller à pied à la plage mais pas directement depuis l’hôtel
Location Away from the Village
Gorgeous location and views, easy check in process
Room wifi wasn't working & the shower never got warm
Súper bien relación precio alojamiento
Todo bien
La chica que atiendio amable
Que no habia agua caliente.
Mantenimiento a las toallas.
Habia demasiado ruido estaban taladrando por un buen rato.
Áreas comunes descuidadas
Parfais et très beau
Rien
Logement très propre ! Cadre très reposant. Je recommande pour des personnes qui ne veulent pas aller côté plage ou juste avoir un petit bain pour se rafraîchir.
Sinon le petit déjeuné était vraiment sympa ce sont des grosses gaufres avec des fruits. Petit bémol ils devraient proposer un jus de fruit dans le menu inclus car celui ci n’inclu que the ou café.
Il faut savoir que vous ne pouvez pas vous baigner au delà du ponton car vous êtes dans le petit port. La piscine est petite c’est vraiment pour se rafraîchir. Et grosse surprise pour nous. Vous ne pourrez pas vous baigner à Puerto aventuras si votre hôtel ne donne pas sur la mer et celui ci ne donne pas sur la mer il faudra donc faire un réel parcours du combattant pour trouver une plage accessible non privatisée en dehors de puerto aventuras. Et sachez qu’ils ne font pas payer le parking pour 1 voiture mais pour le nombre d’occupants qu’il y a dedans si vous êtes 4 ce sera 4 fois le tarif. Bonne chance !
La locacion y la amabilidad del staff, facil check in. La habitacion comoda.
Nada
I really enjoy stayed here one night. The atmosphere is quiet, relaxing, and beautiful. One issue when I arrived to the hotel. The front desk is closed. I wandered on the street without wifi and data on my phone. I've emailed the hotel 2 days in advance about late check-in but no response. The closest restaurant is about 25 min walking. The weather is very hot. Not a good way to welcome guest
el desayuno no lo tomamos Ya que no fuimos informados del horario
No sirvió el calentador
Upon arrival no one was there, check in instructions did not include any room number or access code. It looked to be abandoned with zero guests or staff at the property. We had no way to access our room or even a lobby.
Netflix, prime, little AC
1. Unable to get in the room. Wrong lockbox combination.
2. No point of contact by telephone or in person for assistance
3. No lobby or front desk
4. Only human being are in the restaurant 10 to 3pm. But they do not know anything about installations
5. No hot water
1. Netflix and prime
1. No hot water
2. No microwave
3. No one on telephone stand by to help if you arrive after 3pm
4. The provided the wrong lock box number and could not get to the key. And there was no one to speak to for assistance
5. If you go ...this is glamping in a room
Could’ve used more towels, and the check in process could’ve run smoother
Nice vew
Uncomfortable bed, pay extra for coffee
The manager Omar was very helpful
Unfortunately, many things after a very long journey I wasn’t able to get in and had to wait for almost 3 hours
I didn’t get any notification of where the key box was or which room I was in. I had let the property know what time I would be arriving but nobody was there to greet me and I couldn’t get hold of anybody when I tried phoning.
In addition, I couldn’t get on Wi-Fi so was unable to check the cost of the property
But when I got the message the following day of the cost of the stay , I had been overcharged
Due to the problems and lack of communication I had asked for a partial refund and of course, also because I was overcharged
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