Comfort Inn Lexington South

From the moment we entered, there was zero greeting, in fact the man running the counter had no name tag or uniform on, just a plain tshirt. he barely spoke a word to me, didn't say anything about the breakfast times or where to find it, wifi, etc...the normal check in schpeel. Our key didnt work to our room, he tried the key, he remade a new key and that one didn't work so then he said he would move us to a new room. This room had 8 stink bugs crawling the ceiling. The wallpaper next to the shower was peeled back four inches with black mold on the wall, the room smelled like mildew, spiderwebs in the corner and dead bugs. The toilet seat had one bolt broken so you were fighting to stay on the toilet. The curtains were gross. Both coverlets on the beds had brown stains on them. The TV wasn't hooked up right and thankfully my husband was able to get around it. The only positive is the carpet seemed relatively new and the sheets seemed clean. I would not stay here again. No customer service and hotel needs a deep clean, some upgrades, bugs gone, mildew/mold problem handled ( no fan in the bathroom is a killer). It's conveniently located so it has potential.

sink barely drained.

Staff was great but building needs repairs.and better beds

Great location for our needs... Sadly after staying twice a year for the last 4-5 years, this property has back slided on upkeep... Room TV remotes are maddening & TV's do not reset properly...
Having gone from an ice maker on each floor to just one ice maker on ground floor to dispensing at the front desk because of inferior equipment & poor majntence... Its the little things that add up that make one think twice picking this property again in the future... Only because of caring front desk guy is the only reason that salvaged our last stay... Just saying.....

Very old property . Toilet seat was wobbly, shower drain very slow .. tv had lines across screen while watching .. i’m sure they knew about all these problems and they never bothered to fix the rooms

Clean

Hotel room was dirty in many places throughout room and bathroom. Couldn’t get TV working. Ants and cockroaches throughout the room, prior to checking in. Our non smoking room reeked of cigarette smoke! Bathroom wallpaper is peeling off

The room was spacious, and it was clean. The bed was comfortable and people were very nice.

The check-in process was very easy. The room was very clean and spacious. Enjoyed my stay. We’ll definitely consider staying there again when back in the area.

Bathroom needs work especially the shower
Room was clean other than the bathroom everything else was

Beds and pillows were the BEST! Breakfast was very good. Hotels shows a little wear around windows and air cond. vent needs changed, also turn into Hotel is a little confusing and sign could be bigger, but we would choose to stay here again if in the area.

Really enjoyed our stay here. Looks like the hotel has undergone recent renovations. The carpet and wallcovering all looks recent and very well done. Breakfast was excellent. I will definately stay here again when I'm in the area.

Sarah was amazing

Price was great.
Smoke alarm beeping, battery should be on a schedule.
Phone did not work, no cable between wall and unit.
Drains drain very slow.9|za Z;.s

Mold all over the shower. The wallpaper was peeling off the bathroom wall

We love staying here it is so nice and so clean and the beds are very vcomfortable and

Ants, peeling wallpaper in the bathroom, toilet was not fully clean, secondary security latch was missing, if my husband hadn’t been with me I would not have stayed there. Also the smell of cigarettes was overwhelming in our nonsmoking room and the bathroom door didn’t shut. Breakfast options were limited at best. Absolutely nothing close by. We were exhausted after a 13 hour drive and had to drive another 10 or so minutes to find food. Don’t stay here. It was only $100 and we were only there one night. I will pay more to stay elsewhere next time.

I thought Sarah that checked us in or that worked at the counter at night was just fantastic and so sweet everyone there including the kitchen lady and the housekeepers were so nice. What a breath of fresh air to stay here will be back.

Waited 10 minutes at counter to checkin. The phone in the room did not work, ants were crawling along the walls,

Comfy beds!