Smile Hotel Kawaguchi

Hotels
8.1 (182 reviews)
Saiwaicho 3-7-31 , Kawaguchi , jp

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Children allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Fax/photocopying
Massage services
Public Bath
See all facilities

Review Highlights

Pros:
Clean and well-kept facilities
Helpful and friendly staff
Convenient location near transport and dining
Cons:
Inconsistent service quality during busy times
Heating issues in the room
Some complaints about food temperature

Categories

Cleanliness
7.43
While some reviews mention cleanliness positively, there are concerns about hot food not being served warm.
Service
8.4
Generally positive reports about staff helping during emergencies and the front desk being accommodating.
Location
8.44
Proximity to the train station and nearby dining options received favorable mentions.
Room Quality
7.89
Rooms noted for being clean, though some reported issues with space and heating.
Amenities
8.42
Good availability of amenities including a large communal bath and breakfast options.
Value for Money
7.88
Valued for its amenities and proximity to attractions, considered a good deal.
Food and Beverage
7.93
Breakfast had variety, but service during breakfast times was criticized.
Overall Experience
8.4
Overall guests had a pleasant stay with some minor issues, leading to a favorable impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:51

Property Description

Central Location & Convenience
Located just a 5-minute walk from Kawaguchi Station, Smile Hotel Kawaguchi offers easy access to transportation and nearby attractions.

Comfortable Rooms with Modern Amenities
Each room at Smile Hotel Kawaguchi is thoughtfully equipped with air conditioning, a flat-screen TV, and free internet access for a relaxing stay.

Convenient Services and Dining Options
Guests can enjoy a delicious breakfast buffet at the on-site restaurant, utilize laundry services, and even rent computers for their convenience.

Book your stay at Smile Hotel Kawaguchi now to experience comfort and convenience during your visit to the area.

Important information:

Full payment is required upon check-in.

Guests arriving after 20:00 must inform the property in advance. Reservations for guests who arrive after this time without contacting the property in advance may be canceled. Contact details can be found on the booking confirmation.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: TYO

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs JPY 800 per day.

Location

Guest Reviews

8.1
Based on 182 reviews
Cleanliness: 7.43
Service: 8.4
Location: 8.44
Room Quality: 7.89
Amenities: 8.42
Value for Money: 7.88
Food and Beverage: 7.93
Overall Experience: 8.4
C
chigira • solo_traveller • jp
7
2026-05-09 • via Nuitee
H
HIDENORI • couple • jp
4
2026-04-27 • via Nuitee
Y
Yuuya • extended_group • jp
8
快適！
Pros:

・安く泊まれた
・駅から近い
・大浴場も朝食バイキングも空いていた

Cons:

喫煙所がない

2026-04-27 • via Nuitee
K
kaoru • solo_traveller • jp
7
Pros:

スタッフの対応はとてもよかったです。朝食も美味しかったです。

Cons:

川口駅から少し歩きましたね。疲れていたので、ちょっと距離を感じてしまいました。
また、ダブルルームでしたが、思ったよりベッドが小さかった…。娘との宿泊だったので大丈夫でしたけど。

2026-04-23 • via Nuitee
• solo_traveller • jp
10
2026-04-22 • via Nuitee
J
JANEJIRA • solo_traveller • th
9
2026-04-20 • via Nuitee
C
CHIEMI • solo_traveller • jp
10
よかった。
Pros:

事前に分からないことがあってメールしたら丁寧に返事していただけた。色々な面で臨機応変に対応してくれた。

Cons:

特にない。

2026-04-19 • via Nuitee
松﨑 • solo_traveller • jp
3
2026-04-18 • via Nuitee
H
Han ling • family_with_children • tw
8
Pros:

比東橫inn便宜，但有和東橫差不多的早餐、差不多大小的房間、附近很多商場即便很晚才回來也有超市、donki可逛

2026-04-18 • via Nuitee
M
Maria Teresa • family_with_children • ph
10
2026-04-18 • via Nuitee
C
Catherine • solo_traveller • fr
7
2026-04-15 • via Nuitee
E
Elizaveta • solo_traveller • us
10
Pros:

It is close to a subway station, so it is a good choice not to overpay for places in Tokyo.. you can get there just in 30 min by subway

2026-04-15 • via Nuitee
S
Saori • solo_traveller • jp
7
2026-04-11 • via Nuitee
A
Anders • family_with_children • fi
9
Pros:

Nära tågstationen, nära mina släktingar. Prisvärd.

Cons:

Frukosten bra men ganska lika efter en veckas vistelse

2026-03-29 • via Nuitee
Y
YUKO • extended_group • jp
7
シンプルながら清潔、安全なホテル
Pros:

・駅からの道がわかりやすい。
・部屋が清潔に保たれていて過ごしやすい。
・1階ロビーに、スタッフの方が作成されたダルマの折り紙が置いてあり、ご自由にどうぞとあったので、子供たちは喜んで１ついただきました。
・朝食メニューの種類が豊富。

Cons:

・段差が多い。部屋のユニットバスへの入り口もかなり段差がある。
・鍵が各部屋１つのようで、2人で利用していると不便な面がある。(電気を付けるための、部屋の鍵入れ口用の代替のフェイクキーをフロントで借りられる)

2026-03-27 • via Nuitee
C
CDJ • couple • us
7
Economical place with good breakfast.
Pros:

Convenient location, near train station, close by convenience stores and the breakfast was real good. They had a lot of different options to choose from.
The facility was clean.

Cons:

-The room was hot, the A/C was not working so we had to open our windows.
-To go into the bathroom there's a huge step up & down.
-Bathroom has no vent.
-Bed was not comfortable ( too hard).
-Room was a bit smaller than expected.

2026-03-27 • via Nuitee
K
Keiko • family_with_children • jp
8
総合的に良かったかも
Pros:

朝ごはん、広くて、人も良かった、お勧めのシュウマイが美味しかったし、値段も安かった

Cons:

隣の部屋の音がよく聞こえてきた。イビキとか。

2026-03-27 • via Nuitee
ｗａｔａｒｕ • solo_traveller • jp
5
Pros:

・朝食がおいしかったです。
　出来ればパンのサイズがもう少し大きければ最高です。
・シャワーノズルが最新のものだったため当たりが良く気持ち良かったです。

Cons:

・バスユニット内のカルキ臭強く、気になりました。

2026-03-25 • via Nuitee
C
Catherine • family_with_children • fr
7
Pros:

Personnel très aimable. Tout le nécessaire est mis à disposition, dans la chambre et aussi sur demande. Délicieux petit déjeuner japonais et viennoiseries. Très proche de la gare, et bien insonorisé.

Cons:

Légère odeur persistante de cigarette dans ma chambre.

2026-03-23 • via Nuitee
ダット • solo_traveller • jp
10
2026-03-23 • via Nuitee