Smile Hotel Kawaguchi

Hotels
8.1 (170 reviews)
Saiwaicho 3-7-31 , Kawaguchi , jp

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Children allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Fax/photocopying
Massage services
Public Bath
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Clean and well-kept facilities
Helpful and friendly staff
Convenient location near transport and dining
Cons:
Inconsistent service quality during busy times
Heating issues in the room
Some complaints about food temperature

Categories

Cleanliness
7.43
While some reviews mention cleanliness positively, there are concerns about hot food not being served warm.
Service
8.4
Generally positive reports about staff helping during emergencies and the front desk being accommodating.
Location
8.44
Proximity to the train station and nearby dining options received favorable mentions.
Room Quality
7.89
Rooms noted for being clean, though some reported issues with space and heating.
Amenities
8.42
Good availability of amenities including a large communal bath and breakfast options.
Value for Money
7.88
Valued for its amenities and proximity to attractions, considered a good deal.
Food and Beverage
7.93
Breakfast had variety, but service during breakfast times was criticized.
Overall Experience
8.4
Overall guests had a pleasant stay with some minor issues, leading to a favorable impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:51

Property Description

Central Location & Convenience
Located just a 5-minute walk from Kawaguchi Station, Smile Hotel Kawaguchi offers easy access to transportation and nearby attractions.

Comfortable Rooms with Modern Amenities
Each room at Smile Hotel Kawaguchi is thoughtfully equipped with air conditioning, a flat-screen TV, and free internet access for a relaxing stay.

Convenient Services and Dining Options
Guests can enjoy a delicious breakfast buffet at the on-site restaurant, utilize laundry services, and even rent computers for their convenience.

Book your stay at Smile Hotel Kawaguchi now to experience comfort and convenience during your visit to the area.

Important information:

Full payment is required upon check-in.

Guests arriving after 20:00 must inform the property in advance. Reservations for guests who arrive after this time without contacting the property in advance may be canceled. Contact details can be found on the booking confirmation.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: TYO

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs JPY 800 per day.

Location

Guest Reviews

8.1
Based on 170 reviews
Cleanliness: 7.43
Service: 8.4
Location: 8.44
Room Quality: 7.89
Amenities: 8.42
Value for Money: 7.88
Food and Beverage: 7.93
Overall Experience: 8.4
S
Saori • solo_traveller • jp
7
2026-04-11 • via Nuitee
A
Anders • family_with_children • fi
9
Pros:

Nära tågstationen, nära mina släktingar. Prisvärd.

Cons:

Frukosten bra men ganska lika efter en veckas vistelse

2026-03-29 • via Nuitee
Y
YUKO • extended_group • jp
7
シンプルながら清潔、安全なホテル
Pros:

・駅からの道がわかりやすい。
・部屋が清潔に保たれていて過ごしやすい。
・1階ロビーに、スタッフの方が作成されたダルマの折り紙が置いてあり、ご自由にどうぞとあったので、子供たちは喜んで１ついただきました。
・朝食メニューの種類が豊富。

Cons:

・段差が多い。部屋のユニットバスへの入り口もかなり段差がある。
・鍵が各部屋１つのようで、2人で利用していると不便な面がある。(電気を付けるための、部屋の鍵入れ口用の代替のフェイクキーをフロントで借りられる)

2026-03-27 • via Nuitee
K
Keiko • family_with_children • jp
8
総合的に良かったかも
Pros:

朝ごはん、広くて、人も良かった、お勧めのシュウマイが美味しかったし、値段も安かった

Cons:

隣の部屋の音がよく聞こえてきた。イビキとか。

2026-03-27 • via Nuitee
C
CDJ • couple • us
7
Economical place with good breakfast.
Pros:

Convenient location, near train station, close by convenience stores and the breakfast was real good. They had a lot of different options to choose from.
The facility was clean.

Cons:

-The room was hot, the A/C was not working so we had to open our windows.
-To go into the bathroom there's a huge step up & down.
-Bathroom has no vent.
-Bed was not comfortable ( too hard).
-Room was a bit smaller than expected.

2026-03-27 • via Nuitee
ｗａｔａｒｕ • solo_traveller • jp
5
Pros:

・朝食がおいしかったです。
　出来ればパンのサイズがもう少し大きければ最高です。
・シャワーノズルが最新のものだったため当たりが良く気持ち良かったです。

Cons:

・バスユニット内のカルキ臭強く、気になりました。

2026-03-25 • via Nuitee
ダット • solo_traveller • jp
10
2026-03-23 • via Nuitee
C
Catherine • family_with_children • fr
7
Pros:

Personnel très aimable. Tout le nécessaire est mis à disposition, dans la chambre et aussi sur demande. Délicieux petit déjeuner japonais et viennoiseries. Très proche de la gare, et bien insonorisé.

Cons:

Légère odeur persistante de cigarette dans ma chambre.

2026-03-23 • via Nuitee
S
Shinsuke • family_with_children • jp
8
Pros:

お風呂が小さいながらも快適でした。

Cons:

特になし

2026-03-22 • via Nuitee
T
Tetsuya • couple • jp
6
Pros:

朝食のメニューが豊富で満足でした。

2026-03-22 • via Nuitee
Y
yoshinobu • couple • jp
9
2026-03-09 • via Nuitee
M
mayumi • extended_group • jp
4
もう少し安くてもいいのでは
Pros:

部屋とはべつにお風呂があるところ

Cons:

駐車台数が少ない

2026-03-03 • via Nuitee
Y
YOSHIHARU • family_with_children • jp
10
2026-03-02 • via Nuitee
C
Chiu Min Ching • family_with_children • tw
7
悪くない
Pros:

スタフ全員いい笑顔

Cons:

ホテル自体はちょっと古い

2026-03-02 • via Nuitee
ガン • couple • jp
7
Pros:

Gần ga

Cons:

Không có đồ vệ sinh răng miệng buổi sáng

2026-03-01 • via Nuitee
K
KOJI • family_with_children • jp
9
2026-03-01 • via Nuitee
由美子 • couple • jp
8
2026-02-24 • via Nuitee
K
Katsuhiro • solo_traveller • jp
5
普通
2026-02-13 • via Nuitee
H
Hajime • solo_traveller • jp
10
よい
Pros:

近い

Cons:

少し高い

2026-02-12 • via Nuitee
A
AOYAMA • solo_traveller • jp
10
大変満足
Pros:

お部屋がとても綺麗でした。
朝食が種類が多く美味しく大変満足でした。
また利用したいと思いますのでよろしくお願い致します。

Cons:

特になし

2026-01-28 • via Nuitee