Smile Hotel Kawaguchi

Hotels
8.1 (151 reviews)
Saiwaicho 3-7-31 , Kawaguchi , jp

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Children allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Fax/photocopying
Massage services
Public Bath
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Clean and well-kept facilities
Helpful and friendly staff
Convenient location near transport and dining
Cons:
Inconsistent service quality during busy times
Heating issues in the room
Some complaints about food temperature

Categories

Cleanliness
7.43
While some reviews mention cleanliness positively, there are concerns about hot food not being served warm.
Service
8.4
Generally positive reports about staff helping during emergencies and the front desk being accommodating.
Location
8.44
Proximity to the train station and nearby dining options received favorable mentions.
Room Quality
7.89
Rooms noted for being clean, though some reported issues with space and heating.
Amenities
8.42
Good availability of amenities including a large communal bath and breakfast options.
Value for Money
7.88
Valued for its amenities and proximity to attractions, considered a good deal.
Food and Beverage
7.93
Breakfast had variety, but service during breakfast times was criticized.
Overall Experience
8.4
Overall guests had a pleasant stay with some minor issues, leading to a favorable impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:51

Property Description

Central Location & Convenience
Located just a 5-minute walk from Kawaguchi Station, Smile Hotel Kawaguchi offers easy access to transportation and nearby attractions.

Comfortable Rooms with Modern Amenities
Each room at Smile Hotel Kawaguchi is thoughtfully equipped with air conditioning, a flat-screen TV, and free internet access for a relaxing stay.

Convenient Services and Dining Options
Guests can enjoy a delicious breakfast buffet at the on-site restaurant, utilize laundry services, and even rent computers for their convenience.

Book your stay at Smile Hotel Kawaguchi now to experience comfort and convenience during your visit to the area.

Important information:

Full payment is required upon check-in.

Guests arriving after 20:00 must inform the property in advance. Reservations for guests who arrive after this time without contacting the property in advance may be canceled. Contact details can be found on the booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: TYO

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs JPY 800 per day.

Location

Guest Reviews

8.1
Based on 151 reviews
Cleanliness: 7.43
Service: 8.4
Location: 8.44
Room Quality: 7.89
Amenities: 8.42
Value for Money: 7.88
Food and Beverage: 7.93
Overall Experience: 8.4
K
Katsuhiro • solo_traveller • jp
5
普通
2026-02-13 • via Nuitee
H
Hajime • solo_traveller • jp
10
よい
Pros:

近い

Cons:

少し高い

2026-02-12 • via Nuitee
A
AOYAMA • solo_traveller • jp
10
大変満足
Pros:

お部屋がとても綺麗でした。
朝食が種類が多く美味しく大変満足でした。
また利用したいと思いますのでよろしくお願い致します。

Cons:

特になし

2026-01-28 • via Nuitee
K
Kawamura • family_with_children • jp
9
Pros:

スタッフの方々の対応が丁寧でよかったです

Cons:

特になし

2026-01-23 • via Nuitee
Y
Yasuko • couple • jp
8
2026-01-23 • via Nuitee
野村 • family_with_children • jp
5
まあ・まあでした。
Pros:

フロントの方達の対応が優しかった。

Cons:

朝食時の従業員の態度が悪い。焼売他暖かい料理の器具のスイッチ又は火が消えていて温かくなく残念。

2026-01-20 • via Nuitee
I
Ivens • couple • jp
10
2026-01-19 • via Nuitee
M
MASASHI • extended_group • jp
7
2026-01-19 • via Nuitee
T
Takumi • solo_traveller • jp
7
2026-01-19 • via Nuitee
M
Mieko • solo_traveller • jp
8
選んで良かった
Pros:

遅いチェックインにもかかわらず快く対応してくださりありがとうございました。
大浴場があり、ロックできるので、ゆっくり旅の疲れを癒す事ができました。気持ちよく宿泊させていただきました。

2026-01-19 • via Nuitee
K
kokona • couple • jp
6
2026-01-19 • via Nuitee
M
mo • family_with_children • jp
10
2026-01-19 • via Nuitee
S
Shohei • family_with_children • jp
10
2026-01-18 • via Nuitee
J
JUTARO • solo_traveller • jp
5
まあまあ
Pros:

大浴場

Cons:

建物が古い

2026-01-15 • via Nuitee
C
chisato • solo_traveller • jp
5
初めての埼玉川口　いたって普通でした。
Pros:

朝食美味しかったです

Cons:

冷蔵庫にお水がないのだなと気になりました
どこに行っても1.2本はテーブルの上、冷蔵庫などに
あるホテルにしか泊まった事がなくて。
あったら嬉しいと思います

2026-01-11 • via Nuitee
H
HIROSHI • family_with_children • jp
7
2026-01-02 • via Nuitee
陽子 • couple • jp
8
2026-01-01 • via Nuitee
聖也 • couple • jp
9
2025-12-29 • via Nuitee
井上 • couple • jp
8
2025-12-13 • via Nuitee
井上 • solo_traveller • jp
9
とても良かった
Pros:

スタッフさんの対応が心地良かった

Cons:

大浴場が男性優位だったこと位ですかね

2025-12-11 • via Nuitee