Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Localização excelente
Café da manhã satisfatório
Atendimento cordial
Cons:
Problemas com limpeza
Conforto dos colchões
Falta de amenidades no quarto

Categories

Cleanliness
7.48
Some complaints about cleanliness standards, such as hair in the bathtub and issues with the shower.
Service
8.45
Mostly positive comments about staff being attentive and helpful.
Location
8.49
Consistent praise for the hotel's location as convenient and safe.
Room Quality
7.74
Mixed feedback with mention of uncomfortably old mattresses and other issues.
Amenities
7.97
Generally good feedback regarding facilities, though some concerns about the gym and Wi-Fi.
Value for Money
8.43
Many reviews highlight good cost-benefit ratio.
Food and Beverage
8.18
Positive comments on breakfast quality, though some desire for more variety.
Overall Experience
8.05
Overall contentment with various aspects of the experience, notwithstanding some specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:23

Property Description

Traditional Hotel in São Paulo City Centre

Charming Location and Convenient Amenities
Located next to Largo do Arouche, The San Raphael offers a traditional stay just a short walk from Praça da República. Enjoy free WiFi, air-conditioned rooms with cable TV and minibar, ensuring a comfortable stay.

Culinary Delights and Entertainment
Indulge in regional and international cuisine at Chez Raphael or unwind at the Chopperia Arouche Sports Bar with a selection of beers and live music, creating a vibrant atmosphere for guests to enjoy.

Proximity to Key Attractions
Conveniently situated near Municipal Theatre, 25 de Março Street, and Sala São Paulo Concert Venue, The San Raphael provides easy access to São Paulo's cultural landmarks.

Book your stay at The San Raphael for a memorable experience in the heart of São Paulo!

Important information:

In the event of an early departure, the property will charge you the full amount for your stay.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGH

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs BRL 38 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 8043 reviews
Cleanliness: 7.48
Service: 8.45
Location: 8.49
Room Quality: 7.74
Amenities: 7.97
Value for Money: 8.43
Food and Beverage: 8.18
Overall Experience: 8.05
H
Huseyin Balsevenn • solo_traveller • tr
9
Pros:

Eski otel fakat çok temiz kahvaltı Brezilyaya göre iyi türle göre orta memnun kaldım

2026-03-14 • via Nuitee
R
Rodrigues • solo_traveller • br
5
Localização excelente porém o quarto parece úmido
Pros:

Atendimento

Cons:

Quartos antigos e cama ruim

2026-03-14 • via Nuitee
V
Vieira • family_with_children • br
5
Hospedagem.
Pros:

Da localização .Do atendimento dos funcionários.

Cons:

Dos quartos.Nao tem acústico ( muito barulho vindo da rua).Camas ruins . Iluminação ruim. Móveis velhos .Portas velhas ( houve muito o som dos outros hóspedes dentro do mesmo andar).

2026-03-13 • via Nuitee
G
Giovani • solo_traveller • br
10
2026-03-13 • via Nuitee
H
Hugo Sanches Soares • extended_group • br
9
2026-03-13 • via Nuitee
M
Michael • solo_traveller • br
6
Razoavelmente bom
Pros:

Pressão de água na ducha e tamanho do quarto

Cons:

Na acomodação tudo certo, mas a comida do restaurante do hotel é bem ruim .

2026-03-13 • via Nuitee
E
Everton Pedroso • couple • br
6
2026-03-13 • via Nuitee
A
Allan • extended_group • pe
9
Muy recomendable
Pros:

Desayuno muy variado. La habitación y baño muy amplias y cómodas. Muy recomendables

2026-03-12 • via Nuitee
J
Jackeline • family_with_children • br
10
2026-03-12 • via Nuitee
A
Allan • extended_group • pe
9
Muy recomendable
Pros:

Desayuno muy variado, las habitaciones y baños muy amplias y cómodas. Muy recomendable

2026-03-12 • via Nuitee
M
Marcus • solo_traveller • br
10
2026-03-12 • via Nuitee
Z
Zanon • couple • br
7
2026-03-11 • via Nuitee
A
Angelica • family_with_children • br
1
Pros:

Só a localização

Cons:

Já tinha ficado neste hotel, mas desta vez o recepcionista me colocou em um quarto que o telefone não funcionava, banheiro tudo velho e lâmpada que não funcionava, toalha suja, parecia fezes😷 pedi para trocar o quarto e ele alegou não ter outro.Dai meu marido foi lá e falou com outra pessoa e nos trocou de quarto, porém no banheiro no outro quarto, o teto estava aberto, sem forro e dava pra ver a lage, um baita buraco.

2026-03-11 • via Nuitee
S
Santos • solo_traveller • br
10
2026-03-11 • via Nuitee
A
Alexandre_C_Goncalves • family_with_children • br
9
2026-03-11 • via Nuitee
R
RICARDO • solo_traveller • br
8
Pros:

Localizacao

Cons:

A hospedagem precisa novamente de manutenções .

2026-03-11 • via Nuitee
C
Cláudio Vianney • solo_traveller • br
8
Pros:

A localização desse hotel é muito boa. O quarto é confortável e limpo.

Cons:

Pela manhã, havia uma grande circulação de pessoas e os elevadores não deram conta de tanta gente. A espera pelo elevador foi longa.

2026-03-10 • via Nuitee
H
Helenir • solo_traveller • br
8
ATÉ A VOLTA
Pros:

LOCALIZACAO

Cons:

INSEGURANCA

2026-03-10 • via Nuitee
G
GLENN • couple • br
7
CUSTO BENEFICIO
Pros:

CAMA

Cons:

TRAVESSEIROS, ATENDIMENTO RECEPÇÃO E PRINCIPALMENTE MANOBRISTAS

2026-03-10 • via Nuitee
R
Rozangela • extended_group • br
9
2026-03-09 • via Nuitee