Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Localização excelente
Café da manhã satisfatório
Atendimento cordial
Cons:
Problemas com limpeza
Conforto dos colchões
Falta de amenidades no quarto

Categories

Cleanliness
7.48
Some complaints about cleanliness standards, such as hair in the bathtub and issues with the shower.
Service
8.45
Mostly positive comments about staff being attentive and helpful.
Location
8.49
Consistent praise for the hotel's location as convenient and safe.
Room Quality
7.74
Mixed feedback with mention of uncomfortably old mattresses and other issues.
Amenities
7.97
Generally good feedback regarding facilities, though some concerns about the gym and Wi-Fi.
Value for Money
8.43
Many reviews highlight good cost-benefit ratio.
Food and Beverage
8.18
Positive comments on breakfast quality, though some desire for more variety.
Overall Experience
8.05
Overall contentment with various aspects of the experience, notwithstanding some specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:23

Property Description

Traditional Hotel in São Paulo City Centre

Charming Location and Convenient Amenities
Located next to Largo do Arouche, The San Raphael offers a traditional stay just a short walk from Praça da República. Enjoy free WiFi, air-conditioned rooms with cable TV and minibar, ensuring a comfortable stay.

Culinary Delights and Entertainment
Indulge in regional and international cuisine at Chez Raphael or unwind at the Chopperia Arouche Sports Bar with a selection of beers and live music, creating a vibrant atmosphere for guests to enjoy.

Proximity to Key Attractions
Conveniently situated near Municipal Theatre, 25 de Março Street, and Sala São Paulo Concert Venue, The San Raphael provides easy access to São Paulo's cultural landmarks.

Book your stay at The San Raphael for a memorable experience in the heart of São Paulo!

Important information:

In the event of an early departure, the property will charge you the full amount for your stay.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGH

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs BRL 38 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 8612 reviews
Cleanliness: 7.48
Service: 8.45
Location: 8.49
Room Quality: 7.74
Amenities: 7.97
Value for Money: 8.43
Food and Beverage: 8.18
Overall Experience: 8.05
L
Luann • extended_group • br
10
Excelente.
Pros:

Confortável, limpa, ótima localização, preço justo.

2026-06-06 • via Nuitee
M
Marcelo • solo_traveller • br
8
Foi agradável
Pros:

Localização

Cons:

Acho que o restaurante poderia oferecer mais no buffet

2026-06-06 • via Nuitee
J
junior • solo_traveller • br
10
Pros:

Muito obrigado pelo acolhimento. Solicitei um quarto com varanda e foi disponibilizado conforme pedido.

2026-06-06 • via Nuitee
J
Julio • couple • br
10
2026-06-06 • via Nuitee
M
MARIA • extended_group • br
9
Pros:

Bom

Cons:

Jantar poucas opções

2026-06-06 • via Nuitee
F
Flavio • couple • br
10
Gostei do ambiente e voltarei mais vezes
Pros:

Atenção dos funcionários

Cons:

Rede Wi-Fi, como primeira vez, não conseguimos acessar, precisa de uma atenção especial e distribuição do sinal Wi-Fi, a noite fica pior.

2026-06-06 • via Nuitee
G
Gabriel • couple • br
8
Excelente custo benefício.
Pros:

Cama extremamente confortável! Café da manhã muito bom! Quarto grande e espaçoso

Cons:

Nível de barulho da rua, a porta da sacada não possui qualquer tipo de vedação acústica, então o barulho da rua pode ser incomodo as vezes.

2026-06-06 • via Nuitee
B
Bernardes • family_with_children • br
5
AS IMAGENS NO SITE E DIVULGAÇÕES SÃO BONITAS, MAS NÃO REFLETE O QUE ENCONTRAMOS
Pros:

A LOCALIZAÇÃO

Cons:

RECEPCIONISTA ESTAVAM EMBURRADOS, SEM DISPOSIÇÃOPARA PASSAR INFORMAÇÕES, ESTAVAM COM DIFICULDADES DE MEXER COM O SISTEMA O QUE TORNAVA O ATENDIMENTO DEMORADO. TOMADA NO QUARTO COM DIFICULDADE PARA FUNCIONAR. O VEICULO FOI DEMORADO PARA IR BUSCAR.

2026-06-06 • via Nuitee
A
Alessandra • couple • br
10
2026-06-05 • via Nuitee
J
jucimar • solo_traveller • br
8
Pros:

Hotel antigo mas bom. Bem conservado.

Cons:

Acho que precisa limpar um pouquinho melhor os quartos.
Higienizar melhor.

2026-06-05 • via Nuitee
G
Garcia • solo_traveller • br
8
2026-06-05 • via Nuitee
L
Luis Fernando • extended_group • br
10
2026-06-05 • via Nuitee
A
Anna Luiza • family_with_children • br
6
2026-06-05 • via Nuitee
R
Rita Rieger • solo_traveller • br
9
2026-06-04 • via Nuitee
J
Jussara • family_with_children • br
10
Conforto
Pros:

Hotel sempre atende as nossas preferências, eu gosto de andar alto e eles gentilmente atendem.

2026-06-04 • via Nuitee
A
Alcides • couple • br
6
Pros:

Hotel dicou velho

2026-06-03 • via Nuitee
M
MICHELANE • family_with_children • br
8
Hotel muito bom, mas o valor da diária para a entrega deveria ser um pouco menor.
Pros:

Buffet do café da manhã e jantar com poucas opções e repetitivo.

Cons:

Valor alto para ser hotel antigo.

2026-06-03 • via Nuitee
J
Jorge Luiz • solo_traveller • br
8
2026-06-02 • via Nuitee
L
Leonardo • couple • br
9
2026-06-02 • via Nuitee
C
Carolina Rachėll Gomes de Sá • extended_group • br
8
2026-06-02 • via Nuitee