Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Localização excelente
Café da manhã satisfatório
Atendimento cordial
Cons:
Problemas com limpeza
Conforto dos colchões
Falta de amenidades no quarto

Categories

Cleanliness
7.48
Some complaints about cleanliness standards, such as hair in the bathtub and issues with the shower.
Service
8.45
Mostly positive comments about staff being attentive and helpful.
Location
8.49
Consistent praise for the hotel's location as convenient and safe.
Room Quality
7.74
Mixed feedback with mention of uncomfortably old mattresses and other issues.
Amenities
7.97
Generally good feedback regarding facilities, though some concerns about the gym and Wi-Fi.
Value for Money
8.43
Many reviews highlight good cost-benefit ratio.
Food and Beverage
8.18
Positive comments on breakfast quality, though some desire for more variety.
Overall Experience
8.05
Overall contentment with various aspects of the experience, notwithstanding some specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:23

Property Description

Traditional Hotel in São Paulo City Centre

Charming Location and Convenient Amenities
Located next to Largo do Arouche, The San Raphael offers a traditional stay just a short walk from Praça da República. Enjoy free WiFi, air-conditioned rooms with cable TV and minibar, ensuring a comfortable stay.

Culinary Delights and Entertainment
Indulge in regional and international cuisine at Chez Raphael or unwind at the Chopperia Arouche Sports Bar with a selection of beers and live music, creating a vibrant atmosphere for guests to enjoy.

Proximity to Key Attractions
Conveniently situated near Municipal Theatre, 25 de Março Street, and Sala São Paulo Concert Venue, The San Raphael provides easy access to São Paulo's cultural landmarks.

Book your stay at The San Raphael for a memorable experience in the heart of São Paulo!

Important information:

In the event of an early departure, the property will charge you the full amount for your stay.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGH

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 9091 reviews
Cleanliness: 7.48
Service: 8.45
Location: 8.49
Room Quality: 7.74
Amenities: 7.97
Value for Money: 8.43
Food and Beverage: 8.18
Overall Experience: 8.05
D
Decio • solo_traveller • br
9
2026-09-05 • via Nuitee
N
Neuriane • solo_traveller • us
8
Pros:

Confortável e agradável .

2026-09-05 • via Nuitee
T
Thomaz de França • solo_traveller • br
10
2026-09-04 • via Nuitee
H
Hélder • solo_traveller • br
7
2026-09-04 • via Nuitee
C
Crislane • solo_traveller • br
10
2026-09-04 • via Nuitee
F
Francisco César • solo_traveller • br
10
Pros:

Localização perfeita

2026-09-04 • via Nuitee
L
Leiza • couple • br
10
A estadia foi ótima! Pretendemos voltar.
Pros:

Gostamos muito do hotel, o quarto superou nossas expectativas!

Cons:

A única coisa que não foi nada demais, foi o café da manhã. Esperávamos um pouco mais de qualidade e opções pelas fotos que havíamos visto.

2026-09-04 • via Nuitee
D
Dassia Esthefany • solo_traveller • pe
10
2026-09-04 • via Nuitee
L
Luciano • solo_traveller • br
8
Pros:

Limpeza, café da manhã.

2026-09-03 • via Nuitee
L
Luis Fellipe • couple • br
8
2026-09-03 • via Nuitee
R
Régis • couple • br
8
Rasoavel
Pros:

Localização
Funcionários

Cons:

Conforto dos quartos

2026-09-02 • via Nuitee
M
Mario Henrique • couple • br
2
Pros:

Funcionários

Cons:

Hotel antigo, banheiro pingando água pela luz e café da manhã ruim

2026-09-02 • via Nuitee
S
Shirley • solo_traveller • br
9
Pros:

Sempre o atendimento dos funcionários é excelente.. o café também é bom, a localização é boa, eu já me hospedo a anos e gosto muito.

Cons:

Os valores estão oscilando e ficando muito alto, com a economia atual temos que repensar onde nos hospedamos..

2026-09-02 • via Nuitee
S
Silva • couple • br
10
2026-09-02 • via Nuitee
E
Elder • solo_traveller • br
8
Pros:

Localização

2026-09-02 • via Nuitee
S
SÁLVIO • solo_traveller • br
9
Hotel muito bom.
Pros:

Ótima localização.

Cons:

Diárias sem café.

2026-09-02 • via Nuitee
H
Hernany • family_with_children • br
10
2026-09-01 • via Nuitee
F
Felipe • extended_group • br
10
2026-09-01 • via Nuitee
P
Pedro • solo_traveller • br
7
Foi tranquila e teve conforto
Pros:

A acomodação tem um espaço razoável e a cama é bem confortável

Cons:

Banheiro não tem boa estrutura e acesso ao chuveiro não é muito bom

2026-09-01 • via Nuitee
R
Renee Benjamin • couple • ar
3
NO PUEDEN PUNTUAR ESTO COMO 4 estrellas . Una vergüenza
Pros:

Nada

Cons:

Todo , viejo , deteriorado

2026-09-01 • via Nuitee