Holiday Inn New Delhi Aerocity by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.8 (9367 reviews)
Asset Area 12, Hospitality District, Aerocity, Delhi International Airport , New Delhi , IN

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Very helpful and friendly staff
Convenient location near the airport
Many guests found rooms and lobby clean and comfortable
Good restaurant service and attentive breakfast staff
Facilities generally rated as great
Comfortable overall stay for many guests
Cons:
Serious cleanliness issues reported (dirty bathrooms, unclean floors)
Some rooms are old/outdated and bathrooms in need of refresh
Noisy or faulty air conditioning; maintenance issues (leaking shower)
Occasional cigarette smell in non-smoking room
Perception of being overpriced by some guests
Minor F&B equipment issues (cappuccino machine)

Categories

Cleanliness
6.5
Mixed reports: several guests praised very clean rooms and lobby, but there are serious negative reports (very dirty bathroom, floors not cleaned, cigarette smell in a non-smoking room) that pull down the score.
Service
10
Consistently strong: multiple reviews note staff were very helpful, super friendly, attentive at breakfast and in dining room; service is a standout positive.
Location
10
Very positive: repeatedly described as convenient and close to the airport; location is a clear strength.
Room Quality
7.5
Mixed: some rooms described as comfortable and clean, but other comments mention old/outdated rooms, noisy air conditioning and smell issues; maintenance problems reported (AC, leaking shower).
Amenities
9
Generally good: facilities and on-site restaurants are praised, though some minor notes about equipment (e.g., cappuccino machine) needing upgrades.
Value for Money
8
Mixed perceptions: several guests felt it was good value and would stay again, while others called it overpriced for the condition of some facilities/rooms.
Food and Beverage
9.7
Strong service and quality at dining: breakfast staff and restaurant service receive high praise, with only minor criticisms about the coffee/cappuccino offering.
Overall Experience
9.7
Overall positive guest experience for many (comfortable stay, friendly staff, convenient for airport), tempered by notable cleanliness and room maintenance negatives for a minority of guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:38

Property Description

Luxurious Amenities
The Holiday Inn New Delhi International Airport offers an outdoor swimming pool, a fitness centre, and a spa and wellness centre for guests to relax and rejuvenate during their stay.

Convenient Location
Situated just 3 km from the Indira Gandhi International Airport, with easy access to the Business District of Gurgaon and key landmarks like India Gate and Red Fort, the hotel provides a strategic location for both leisure and business travelers.

Culinary Delights
Indulge in a variety of dining options at the hotel, from Indian, Chinese, and Continental cuisines at Viva all-day dining to Italian specialties paired with a glass of wine at Bella Italia. Hangar Lounge and Bar also offers a selection of beverages to unwind after a busy day.

Experience comfort, convenience, and culinary delights at Holiday Inn New Delhi International Airport. Book your stay now for a memorable experience.

Important information:

Guests are required to show a photo identification upon check-in. For Indian nationals, this means a Driving license, Aadhar Card or any Government approved ID. PAN cards are not accepted. All foreign nationals are required to provide a valid passport and visa.

Please note that kids up to the age of 12 eat and stay free at the hotel when they share the guest room with an adult family member.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DEL

Location

Guest Reviews

8.8
Based on 9367 reviews
Cleanliness: 6.5
Service: 10
Location: 10
Room Quality: 7.5
Amenities: 9
Value for Money: 8
Food and Beverage: 9.7
Overall Experience: 9.7
A
Asel • solo_traveller • ru
8
2026-10-31 • via Nuitee
S
Sarabjit Sarjitsingh • solo_traveller • jp
10
2026-10-31 • via Nuitee
M
Martin Johannes • family_with_children • de
9
Gutes ruhiges Flughafenhotel für eine Nacht
Pros:

Praktisch und nett vor / nach Flug, ruhig

Cons:

Etwas unpersönlich aber für eine Nacht ok

2026-10-31 • via Nuitee
J
Jashan • solo_traveller • au
10
2026-10-31 • via Nuitee
N
Nikki • extended_group • gb
10
2026-10-31 • via Nuitee
M
Murat • family_with_children • tr
7
2026-10-31 • via Nuitee
P
Punit • couple • in
9
2026-10-31 • via Nuitee
D
David • couple • gb
9
Thank you
Pros:

Staff very helpful. Room very clean

Cons:

Paid a little bit more than expected

2026-10-30 • via Nuitee
T
Taneea • solo_traveller • in
10
2026-10-30 • via Nuitee
A
Amarjit • couple • us
1
One of the worst stay at this property
Pros:

Close to Airport

Cons:

Rooms, breakfast and management

2026-10-29 • via Nuitee
C
Cara • couple • gb
10
2026-10-29 • via Nuitee
B
Balvinder • couple • gb
9
2026-10-29 • via Nuitee
S
Sam • solo_traveller • au
9
2026-10-29 • via Nuitee
W
Wanda • family_with_children • pl
10
Pros:

There's a lot of attention put on security in the hotel which we appreciated a lot. Hotel staff was super friendly and helpful, then the room was comfortable and clean. Finally we felt comfortable in India in this hotel - thank you!

Cons:

The airconditioner in the room was quite loud

2026-10-28 • via Nuitee
M
Mario Alejandro • solo_traveller • mx
10
2026-10-28 • via Nuitee
A
Andrei • couple • ru
10
2026-10-28 • via Nuitee
A
akshuna • couple • in
10
Pros:

Very juce

2026-10-28 • via Nuitee
K
Kulwinder • couple • gb
10
Pros:

Awesome as always

2026-10-27 • via Nuitee
N
Neerav • couple • in
9
Will stay here again just because of good room, friendly staff, cleanliness and location.
Pros:

The service at the Italian restaurant was very good. Staff at breakfast was one of the best we came accross in terms of service: attention to detail, quick and courteous.

Cons:

There was an issue with the room ac and washroom. But the staff Gave us an upgraded room later.

2026-10-27 • via Nuitee
R
Roshni Ganguly • family_with_children • in
9
2026-10-27 • via Nuitee