Manor House Hotel

Hotels
Independent
8.6 (80 reviews)
The Green, West Auckland, Bishop Auckland, England, DL14 9HW , Bishop Auckland , GB

Pets allowed

Facilities

Meeting rooms
Full-service spa
Fitness facilities
Health club
Hardwood flooring in public areas
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful building
Good breakfast
Great amenities
Cons:
Cleanliness issues
Noise disturbances in rooms
Long check-in process

Categories

Cleanliness
7.74
Cleanliness issues were noted, particularly related to hair in the initially assigned room.
Service
9.21
Staff were consistently described as friendly and helpful.
Location
8.75
Convenient location praised in reviews.
Room Quality
8.2
Rooms described as lovely but faced noise issues affecting comfort.
Amenities
8.73
Strong amenities including a spa and a good breakfast.
Value for Money
8.69
Value perceived as good, although some guests felt disappointed.
Food and Beverage
8.74
Food quality praised in terms of breakfast and dining options.
Overall Experience
8.71
Overall experience was mostly positive despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:33

Property Description

Luxurious Spa Services
Indulge in massages, body treatments, and facials at our full-service spa.

Recreational Delights
Unwind at the health club, indoor pool, and sauna for ultimate relaxation.

Exquisite Dining and Amenities
Savor local cuisine at The Manor Restaurant, enjoy room service, and relax at the bar/lounge for a perfect end to your day.

To experience comfort and luxury in Bishop Auckland, book your stay at Manor House Hotel today!

Important information:

  • Pool access available from 9:00 AM to 8:30 PM.
  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NCL

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

8.6
Based on 80 reviews
Cleanliness: 7.74
Service: 9.21
Location: 8.75
Room Quality: 8.2
Amenities: 8.73
Value for Money: 8.69
Food and Beverage: 8.74
Overall Experience: 8.71
S
Suzanne family
10
Pros:

Staff were amazing went above and beyond. Our room was beautiful. Food excellent. Spa lovely

2025-10-13 via Nuitee
B
Brian
10
Pros:

What a lovely hotel in excellent settings.
Staff were super friendly and loved our doys.
Great food for evening meals and breakfast all cooked to order.
Can't believe it is only ranked as a 3 star as deserves so much more.

2025-10-09 via Nuitee
C
Craig
10
Pros:

Enjoyable stay at the Manor House Hotel while visiting Croft Circuit recently. Friendly welcome, easy parking. Spacious room with an excellent bathroom. A small hiccup over the bill at checkout was quickly rectified. Highly recommended.

2025-10-07 via Nuitee
R
Russell
6
Pros:

Lovely place. Great staff. Good food. Wifi was good, room and shower were spot on.. but the mattresses in room 16 were terrible. Collapsed in the middle, 1 was stained, 1 had a rip in it - Not what you'd expect from a newly refurbished hotel

2025-10-07 via Nuitee
R
Rosy
8
All good bar a 3am wake up.
Pros:

Really friendly staff. Nice looking place. Didn’t get to explore much as arrived late and checked out early. Room was spacious but felt basic. One thing I would note for those staying near to where the bins are (by the car park) collection was at 3am in the morning. Woke me up and then I couldn’t get back to sleep. Not a fault of the hotel and not exactly the fault of the collection team doing their job, just a bit frustrating and if I’d have known. I’d have asked for a room far away from that.

2025-10-02 via Nuitee
P
Paula
10
Would stay here again
Pros:

We only stayed one night sadly…but the staff were super friendly and helpful. We had a quiet night sleep and the room was lovely.

2025-09-24 via Nuitee
N
Nicole
6
Pros:

My introduction to this property was less than ideal. I don't think my room had received a thorough turn over from the past guest. Bath mat missing, didn't have the full suite of toiletries. All forgivable, until I wanted to go to bed. Only to find that it had hair (human) everywhere.

The night porter kindly moved me to a very beautiful and newly refurbished room but i was disappointed that the manager made no effort to contact me to discuss. A little token of a voucher for the restaurant or spa or a discount on the room would have been appropriate in my opinion.

Pity because the property is 500years old and beautiful.

2025-09-08 via Nuitee
S
Samantha family
10
Pros:

Dog friendly
Friendly staff
Convenient location

2025-09-02 via Nuitee
C
Craig
8
Pros:

Lovely building and quick check in. Room out in court yard good size and bed comfy. Shame things like plug socket behind tv half painted over, grout needing cleaning/replacing.

2025-09-02 via Nuitee
G
Geoff family
10
Pros:

Very comfortable. Staff wonderful. Very good food. The creaky stairs were unusual

2025-08-27 via Nuitee
L
Luke
10
Amazing
Pros:

Excellent hotel love the feel of it and the classic design . Spa area is so nice and breakfast beautiful

2025-08-16 via Nuitee
S
Sarah
6
Pros:

The house is beautiful and the rooms are lovely. Unfortunately I had to move rooms when I realised I could hear the music from the spa very loudly in my room. The second room wasn't much quieter, I could hear very loud footsteps from the people above me and there was a toilet next to my room from which I could hear the door slamming and the toilet flushing throughout the night. I didn't have a good nights sleep the entire time I was there. Really disappointed as I was looking forward to staying here. Everything else was great but I feel the bare minimum you should get from a hotel room is that it it quiet and peaceful. I left feeling tired and upset that I had spent what for me was quite a lot of money on my stay here.

2025-08-16 via Nuitee
M
martin
4
Pros:

Disappointed with room
Took ages to get checked in
Missed breakfast as time wasnt relaid
Checked out a day early
No information on spa or facilities.

2025-08-09 via Nuitee
K
K
10
Pros:

Lovely stay with complimentary upgrade thrown in.
Spacious rooms, good breakfast service. Easy check in and check out

2025-07-28 via Nuitee
P
Paul family
10
Pros:

Wonderful Manor House with great history being carefully restored.

2025-07-19 via Nuitee
A
Anne
10
Pros:

The spa was great. As a guest it cost 20 pounds per person and had a great pool, steam room, sauna and gym. Other services available at an additional cost.

2025-07-17 via Nuitee
F
Franco
10
Manor Hotel
Pros:

Very Nice

2025-07-17 via Nuitee
S
Stephen
10
Pros:

Loads of history and friendly staff

2025-07-17 via Nuitee
P
Paul
10
Pros:

Amazing historic venue with contemporary design

2025-07-17 via Nuitee
A
Alex
10
Pros:

Very pleasant staff and helpful

2025-07-16 via Nuitee