Le Polonia Hotel & Convention Medan

Hotels
Independent
5.6 (18 reviews)
Jl. Jend. Sudirman No. 14, Medan, North Sumatra, 20152 , Medan , ID

Facilities

Meeting rooms
Fitness facilities
Health or beauty spa nearby
Free WiFi
24-hour front desk
Terrace
Luggage storage
Concierge service
Elevator
Fitness facilities
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Very friendly staff
Close to tourist attractions
Cons:
Some rooms had moisture and mildew
Not all rooms renovated yet

Categories

Cleanliness
2.99
The room had a smell of moisture and mildew, indicating cleaning issues.
Service
6.97
The staff was very friendly and responsive when issues were raised.
Location
7.51
Close to all tourist attractions, making it convenient for visitors.
Room Quality
5.46
Some rooms are not renovated yet, affecting overall impression.
Amenities
5.49
Good choice of breakfast items mentioned.
Value for Money
4.94
Standard quality for this hotel tier, considering cleanliness issues.
Food and Beverage
6
Good choice of breakfast items, enhancing the stay.
Overall Experience
5.47
Despite some issues, the overall experience was pleasant due to service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:03

Property Description

Experience the perfect blend of luxury and relaxation at Le Polonia Hotel & Convention Medan.

Wellness Retreat
Indulge in our extensive spa services—including massages, body treatments, and facials—aimed at rejuvenating your mind and body, with a tranquil atmosphere to unwind completely.

Culinary Delights
Savor exquisite meals at our Mandarin Restaurant and enjoy casual snacks at the café. With 24-hour room service and a lively bar/lounge, delightful dining options are always within arm’s reach.

Business & Leisure Facilities
With 11,195 square feet of versatile meeting space, modern business amenities, and a refreshing outdoor pool and fitness center, we cater to both work and play, ensuring every stay is productive and enjoyable.

Book your escape to tranquility and enjoy an unforgettable experience at Le Polonia Hotel today!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: KNO

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

5.6
Based on 18 reviews
Cleanliness: 2.99
Service: 6.97
Location: 7.51
Room Quality: 5.46
Amenities: 5.49
Value for Money: 4.94
Food and Beverage: 6
Overall Experience: 5.47
B
bruno1234Brussels Family
10
best hotel in central Medan
Pros:

Clean, comfortable rooms. Close to all tourist attractions. Next to a busy road, but quiet rooms (double windows). Some rooms not renovated yet? Our son's smelled of moisture and mildew, but when we spoke to reception he was immediately moved to a better room. Good choice of breakfact items. Very friendly staff.

2025-07-30 via Tripadvisor
T
terence_vmng_travels Family Singapore
6
Quiet Night but Unfortunate Issues in Short Stay at Medan
Pros:

Spent 1 night on our visit to Medan city. The room maintained an unexpectedly quiet atmosphere, which would have been ideal for restful sleep. However, this was compromised due to a malfunction with the entrance light switch, which was connected to the air-conditioning system. As a result, we had to leave the entrance light on throughout the night to keep the air-conditioning functional.

The condition of the bathroom and its amenities requires significant attention. The towel rack was unstable, and the free-standing shampoo and shower gel containers had sharp edges that could pose a safety risk. Additionally, the wooden bathroom door and frame showed noticeable signs of decay.

While the breakfast spread was enjoyable, we encountered an issue with extra charges for our child's breakfast, despite having already pre-paid for three individuals as part of our tour package.

2025-06-21 via Tripadvisor
D
Discover36006209884 Friends getaway
10
Cosy & relax vacation
Pros:

We had a great stay in Le Polonia hotel recently.
Thanks to our guide / driver Afifan (+62.813.9652.5896)
for arranging such a pleasant stay & tour from airport pick up to Parapat,
Samosir Island, Brastagi, then back to Medan Le Polonia Hotel.
Also enjoy the breakfast with variety selection of food.

2025-06-20 via Tripadvisor
U
U1949FOlewisf Couples
10
Hotel experience
Pros:

We had a fantastic stay at Le Polonia, the food was great, rooms and the view were both top notch but most of all, the staff were very friendly helpful. Especially with 2, one named Anto, who went above and beyond and helped us find a transport to Singkil.

2025-05-17 via Tripadvisor
J
jbd01 Business Paris, Ile-de-France
10
Great hotel for business travelers
Pros:

Very nice hotel

Great service for an attractive price. Nice room, nice pool (even if not huge)
The staff is very kind and helpful, 50 to 60 min by car to the aiport, Grab and Gojek can be used for taxi ride
Nice bathroom, no problem of water or A/C, drinking water is provided
The hotel is quiet (but it didn't seem full)
I recommend it for business travelers

2025-05-11 via Tripadvisor
F
flaviaw261 Solo travel
8
Great Stay with Excellent Service
Pros:

The hotel was overall great, although a bit dated in some areas. It was a bit disappointing that the pool closed already at 8pm. However, the staff were extremely helpful - especially Anto, who did an excellence job and made my stay more comfortable.

2025-04-24 via Tripadvisor
5
598gagand Solo travel
10
5 stars for Reza & this beautiful room
Pros:

Excellent service from Reza at reception and I got a free upgrade to a beautiful, premium room. He was excellent in answering all of my questions after my long journey. You have the option to select and smoking or non smoking room and the room itself is lovely. They also have a pool and beautiful restaurant. Thank you Reza!!

2025-04-10 via Tripadvisor
9
998elsiet Solo travel
10
Great service
Pros:

Anto and Fikri were very helpful and accommodating at the front desk, and spoke perfect English. The rooms were bigger than I expected, with room service. And the pool/ gym area was also very nice. I’d definitely recommend staying here, especially for the price.

2025-03-25 via Tripadvisor
C
CiaYin Couples Medan, North Sumatra, Sumatra
10
Budget hotel with bathtub
Pros:

Reasonable price. Booked via website and requested non-smoking hotel. But during checked in, the available rooms were smoking only due to high demand on that day. Even though it was a bummer, but the room was quite clean with a thin smell of smoke.
Breakfast was great, many choices of food like cream soup, sushies, curry rice, cold cheese, dessert, pasta, bread, etc. Taste was good too.

2024-11-17 via Tripadvisor
T
theodesyay Family
10
A Perfect Staycation Comfort and Chill Vibes🤍💫✨
Pros:

Just got back from a stay at this hotel, and honestly, it was fire! I gotta give a big shoutout to the hotel staff—these guys were amazing! 💗🥹🤧they were super chill, friendly, and just made me feel right at home. They went out of their way to make sure I had everything I needed, this place was perfect. The room was super comfy, like seriously, I almost didn’t want to leave 🤪🤪Thankyou Le polonia 💗

2024-11-09 via Tripadvisor
S
Sightseer64479266086 Family
10
Will come back for another staycation
Pros:

Staffs are very helpfull. Strategic location for 4 stars hotel, easy access to public transportation. Has nice swimming, the family room type has like an extra bed, very suitable for family vacation . Many choices of breakfast, definitely will come back for another staycation.

2024-06-26 via Tripadvisor
R
rickyrV6771AQ Business
8
Stuff politeness
Pros:

The city view from my room and the politeness & friendliness of all the stuff tha is one thing special, I guess.
No doubth, if anyone wanna have a vacation in Medan city, so this hotel is a best choice for you all gaes.
You'll get the comfort room and stuff smile every single day

2024-04-05 via Tripadvisor
E
echog840 Family
10
Highly recommended hotel when you visit Medan, I'll be back to Le Polonia someday when I travel to Medan
Pros:

The rooms are good, nice and clean, I stay with my family during the year end holiday, the bath room good and clean, we took the family room and the room large and properly set up, thank you for Mr Suhendra Marjan the EHK who already set up the room properly and make our memorable holiday. The breakfast experience also there are many variant of food, I like mie gomak.

2024-01-11 via Tripadvisor
R
robert
6
Pros:

Good location, idéal for 2 days

Swimming pool good

2017-09-18 via Nuitee
H
HISHAM
8
NO MY CHOICE AGAIN
Pros:

The services - Please dont talk - the worst

2017-06-09 via Nuitee
Y
yz
6
Bad location for a 4 star hotel
Pros:

1. Hotel facilities is very old
2. Shower water temperature is not stable. Can be from hot to cold in a second
3. Hotel stuffs are friendly.
4. Hotel location is inconverniant to anything. Have to take taxi to anywhere
5. Breakfast selection is for locals only.

2017-04-03 via Nuitee
A
AHMAD NORDIN
8
Pros:

Ini adalah kali yg kedua saya menginap di hotel polonia. Sangat menyenangkan dgn staff yang amat ramah dan membantu. Mudah utk kemana dan kayanan bagus dan cepat.

2016-11-10 via Nuitee
H
Harry
2
Disappointing
Pros:

Have 2 rooms. One has bed bugs. The extra bed in the other room collapsed in the night. Folks can't sleep well during the stay.

2015-01-01 via Nuitee