Quest Frankston on the Bay

Hotels
•
Quest Apartment Hotels
8.2 (1082 reviews)
435 Nepean Highway , Frankston , au

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Location is great
Spacious rooms
Cons:
Cleanliness issues
Confusing amenities

Categories

Cleanliness
6.94
Reviews indicate issues with cleanliness and dirtiness in rooms.
Service
9.41
Staff were described as pleasant, indicating good service overall.
Location
9.45
Many reviews praised the location, noting its convenience and proximity to attractions.
Room Quality
7.9
Rooms reported as spacious but had several issues such as comfort and noise.
Amenities
7.43
Basic amenities were available, but the lack of certain facilities was a common concern.
Value for Money
8.39
While prices are reasonable, several guests felt that the quality did not match expectations.
Food and Beverage
7.44
Limited on-site food options noted; bar was closed during the stay.
Overall Experience
8.61
Mixed reviews overall; decent stay but with notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:19

Property Description

Prime Location in Frankston
Situated in the heart of the Frankston restaurant precinct and a mere 200 meters from the beach, Quest Frankston on the Bay offers the perfect blend of convenience and relaxation.

Top-Notch Amenities
Experience a stay like no other with access to a fitness centre to keep up with your workout routine, a sun terrace equipped with BBQ facilities for delightful outdoor gatherings, and a conference centre for your business needs.

Fully Equipped Self-Contained Accommodation
Each air-conditioned apartment is thoughtfully designed with a seating area, work desk, and a flat-screen TV. The kitchen facilities include a refrigerator, microwave, oven, and stove, providing you with all the comforts of home.

Ready to experience the best of Frankston? Book your stay at Quest Frankston on the Bay now!

Important information:

Please note that there is a 1.5% charge when you pay with a credit card.

Please note housekeeping service is not included on Sundays or Public Holidays.Parking is subject to availability due to limited spaces.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 35 per day.

Location

Guest Reviews

8.2
Based on 1082 reviews
Cleanliness: 6.94
Service: 9.41
Location: 9.45
Room Quality: 7.9
Amenities: 7.43
Value for Money: 8.39
Food and Beverage: 7.44
Overall Experience: 8.61
R
Rob • family_with_children • au
10
2026-03-07 • via Nuitee
S
Siu Kwan • couple • hk
7
A nice stay
Pros:

The room is clean

Cons:

the size of bed is quite small

2026-03-04 • via Nuitee
J
Julia • solo_traveller • au
9
great place to stay at Frankston area
Pros:

I slept really well.
temp was good and no noise
i did not use any facilities but did not need to

Cons:

nothing. parking is good although a bit expensive. but otherwise. it suits my purposes

2026-03-04 • via Nuitee
B
Bradley • solo_traveller • au
8
2026-03-03 • via Nuitee
B
Beni-Jane • couple • au
8
2026-03-02 • via Nuitee
S
Summer • couple • au
9
2026-03-02 • via Nuitee
T
Timothy • solo_traveller • au
8
2026-03-01 • via Nuitee
H
Hartigan • couple • au
9
Pros:

Good size apartment with good kitchen amenities. Quiet location

Cons:

Car park entrance location should have been explained as it was in the street behind the Quest. All public parking outside the hotel was gone so we couldn’t ask at reception first. The security deposit should have been advised at the time of booking not at check in.

2026-03-01 • via Nuitee
V
Vera • solo_traveller • au
5
This was ok
Pros:

No restaurant, no lounge, no where to sit

Cons:

Somewhere to get a coffee

2026-02-27 • via Nuitee
C
Cameron • solo_traveller • au
9
2026-02-25 • via Nuitee
L
Lynne • couple • au
8
Pros:

Clean, comfortable and location

2026-02-24 • via Nuitee
T
timrdalby • Couples • Melbourne, Victoria
2
Dont waste your money
Pros:

Dirty windows and mirrors, curtains poorly done and had massive gaps so light was coming in all the time. Tv remote didnt work so couldn't even change the channels. Booked a ocean room but got a cruddy room at the back of the hotel. Parking was also appalling

2026-02-23 • via Tripadvisor
B
blairp579 • Business • Brisbane, Brisbane Region, Queensland
10
Great Hotel
Pros:

Great location for entertainment precinct, close to supermarkets, and plenty of restaurants and pubs.

2026-02-22 • via Tripadvisor
L
Laura • solo_traveller • au
8
2026-02-22 • via Nuitee
P
Penny • couple • au
7
Not as good as it used to be but still ok.
Pros:

We have stayed here before and loved it but we’re a bit disappointed this time. The best sea facing apartments (where we stayed last time) seem to no longer be under Quest management. The room we had was in the rear building and was small even though we had booked the executive studio again. The room was also a bit tired. However we still enjoyed our stay. The location is great. The bed was comfortable, the sitting area in the room was also and the kitchenette had a proper fridge/freezer and was well equipped.

2026-02-22 • via Nuitee
M
Meg • couple • au
8
Pros:

The rooms were lovely and spacious

Cons:

Access to a mini bar such as bottled water would of been good

2026-02-22 • via Nuitee
C
callie941558 • NONE • Melbourne, Victoria
10
Charles
Pros:

Had a great time worth the money value. Staff were friendly with posh customer attitude and my wife and I were very happy.

2026-02-17 • via Tripadvisor
C
candre538584 • NONE • Melbourne, Victoria
10
Overnight getaway
Pros:

The apartment was clean and well appointed well located and parking was convenient and secure. We were able to leave the car behind and walk everywhere.

2026-02-15 • via Tripadvisor
J
Jared • couple • au
10
Great stay highly recommend
Pros:

Plenty of space

2026-02-14 • via Nuitee
R
Robert • family_with_children • au
9
2026-02-13 • via Nuitee