Taksu Sanur Hotel

The staff were wonderful. Very friendly and helpful. Nice food.

The staff were ALL exceptionally friendly and welcoming. Our room was very large with a dining table set up in case we wanted to eat in our room. The breakfast buffet was very nice. It had a lovely pool and bar next to the pool. It was located in a very convenient area with a lot of restaurants and close to the beach.

We had a 2 bedroom, 2 bathroom suite which was mostly clean and comfortable. On arrival we requested an additional card as we were only provided one for a 2 bedroom apartment. We were insulted when a deposit was requested after paying so much for the apartment. So, off to a very bad start. When we complained about the necessity to pay a deposit for a plastic card, the hotel receptionist just laughed at us.
One of us was not feeling well so the other went to reception to pick up a couple of things for breakfast to have in our kitchenette. He told the staff what he was doing so they would know why and instead of them enquiring if the sick person was OK, they reminded him he was not to do that in future. Breakfast was included in our accommodation so we don’t understand why they would not accommodate this need if someone is not feeling 100%.
That night we went to the bar to request some ice for a drink in our room. The barman said he would give us ice this time but there would be a charge next time.
The next day we wanted to spend a peaceful day by the pool relaxing. A mother, father and 3 children arrived at the pool, were served beers in glass bottles and drank them while in the pool and then were served cocktails and proceeded to get as much alcohol as they could consume in the pool while yelling at the top of their voices, at times expletives and obscenities, and throwing their kids around the pool. Very soon the pool area was emptied because of the level of noise and activity from this family. The staff did nothing and just kept serving more alcohol.
The final straw was having to speak to a man at the breakfast buffet about smoking next to me while I was trying to enjoy my breakfast. The waiter saw me do this and came and apologised because it was the hotel owner who was smoking inside the breakfast restaurant.
We will never choose this disgusting, highly disappointing place again and would not recommend it to anyone who wants a peaceful, joyful holiday...

Room was very spacious and the bed was comfortable. The pool was clean and a decent size. Breakfast was amazing, so much choice and freshly cooked omelettes.
The staff were very friendly and helpful.

Staff were lovely. The rooms were clean and comfortable. Our aircon wasn’t all that great, but tolerable for the two nights. Breakfast was good.

I have stayed at the Taksu many times and it is cosustantly a high standard of service

We had a wonderful stay at Taksu Sanur. It was a peaceful retreat away from the hustle and bustle, yet close to the beach and just a short taxi ride from Icon Bali Mall.Our room was clean and comfortable, with a lovely balcony. Breakfast was excellent, and the chef went out of his way to accommodate my dietary needs following dental surgery. The food in the entertainment in the evenings was very good. We also loved the pool and the friendly atmosphere around the bar.
The highlight of our stay was undoubtedly the staff. A huge thank you to Antari, Putri, Asticka, Apilia, Desi and Andi for their warmth, kindness and outstanding service. Nothing was ever too much trouble, and they made our stay truly special. We would happily return!

Very friendly, helpful staff
Hotel is wheelchair friendly

Cute little hotel, love the pool area. Staff were very helpful and kind

Le personnel est adorable, disponible et nous a aidé à planifier la suite de notre séjour.
Le petit déjeuner sous forme de buffet était délicieux et avec beaucoup de choix.
L’hôtel propose des transats en supplément sur la plage à 5min à pied, c’était très pratique.
L’hôtel était très propre et bien entretenu, on a passé un super moment et le restaurant est délicieux

Personalet er evigt smilende og hjælpsomme. Antari og hele morgenmadspersonalet er så søde, og madudvalget er lækkert. Dejligt pool område og lækre rummelige værelser.
Det ligger tæt på stranden og der er lækre butikker & restauranter lige om hjørnet. Vi anbefaler varmt dette hotel til andre rejsende med familie.

I loved that it wasn’t a huge hotel, I wanted something smaller, and this was perfect, it was clean and the staff were lovely

De locatie is top. Rustig, maar je kunt de drukte op zoeken als je wilt. De hotelkamer en badkamer zijn prima. Een heerlijk groot bed. Zeer vriendelijk personeel!

Здесь всё хорошо. Приличная площадь комнаты, чисто и каждый день уборка, удобная кровать и подушки, достаточно мебели. А ещё вкусные разнообразные завтраки. И, конечно, радушный персонал. Рядом продуктовые магазины и множество мест, где поесть: от скромных варунгов до дорогих ресторанов.