DoubleTree by Hilton Jakarta - Diponegoro

Hotels
Doubletree by Hilton
9 (1864 reviews)
Jl. Pegangsaan Timur No. 17, Cikini – Menteng, Jakarta Pusat, Indonesia , Jakarta , id

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great breakfast
Friendly staff
Clean amenities
Cons:
Booking issue
Musty room smell
Limited room space

Categories

Cleanliness
8.33
Room was clean and well equipped, but one review mentioned a musty smell.
Service
9.3
Exceptional service noted that various staff members were attentive and polished.
Location
9.34
Described as a nice location with nearby amenities.
Room Quality
8.29
Some reviews mention the room was not spacious compared to common standards.
Amenities
9.32
Great pool, spa treatments, and breakfast were highlighted positively.
Value for Money
8.78
Service and quality for the price were appreciated, though the booking issue was a downside.
Food and Beverage
9.33
Breakfast was noted as wonderful and delicious.
Overall Experience
9.3
A consistently great experience with a high likelihood of return as per multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:02

Property Description

Luxurious Amenities and Services

DoubleTree by Hilton Jakarta - Diponegoro offers a range of luxurious amenities and services to make your stay unforgettable. From the large lagoon outdoor pool to the well-equipped gym and relaxing spa, indulge in ultimate comfort and leisure during your visit.

Culinary Delights

Satisfy your taste buds at the hotel's diverse dining options. Whether you crave international dishes at OPEN Restaurant, fusion-style tapas at Sea Grain Restaurant & Bar, or light bites at the Pool Bar, there's something to please every palate. Don't forget to unwind with a variety of snacks and coffee at The Koffee.

Convenient Location

Located just minutes away from Jakarta Central Business District, DoubleTree by Hilton Jakarta - Diponegoro provides easy access to key attractions and transportation hubs. Explore the city with ease and return to a welcoming retreat at the end of the day.

Book now to experience the epitome of luxury and hospitality at DoubleTree by Hilton Jakarta - Diponegoro.

Important information:

Guests may indicate preferences for room floor, view, or smoking/nonsmoking accommodations. Please note that all preferences are subject to availability at check-in.

The hotel provides both smoking and nonsmoking rooms. Requests for a specific room type are subject to availability at the time of check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CGK

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    People no matter the age stay for Rp 465,850 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1864 reviews
Cleanliness: 8.33
Service: 9.3
Location: 9.34
Room Quality: 8.29
Amenities: 9.32
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 9.3
D
Dans Traveller solo_traveller id
9
2026-07-08 via Nuitee
K
Kashif solo_traveller sa
10
Memorable trip
Pros:

Many varieties in breakfast, awesome look for Pool and Room is so comfort and clean

Cons:

early check in was not possible due to rush

2026-07-08 via Nuitee
E
Eliza couple my
10
Pros:

Everything

Cons:

Lift a bit slow

2026-07-08 via Nuitee
A
Alex solo_traveller at
10
2026-07-07 via Nuitee
A
Ali solo_traveller us
10
Pros:

10/10 experience. The hotel is in a prime location, making it incredibly convenient. The rooms are spotless and very comfortable. Best of all, the staff are exceptionally friendly and attentive. They truly made us feel welcome, and they even freely extended our checkout since our flight was at night. Highly recommended

Cons:

Nothing

2026-07-05 via Nuitee
C
Craig couple nz
9
Very close to the train station
Pros:

The breakfast was great - good variety of food. The room was great - good views overlooking the city. The hotel across the road from the train station, very little noise from the trains. The pool was great - had a good swim.

2026-07-05 via Nuitee
B
Basel couple sa
10
2026-07-04 via Nuitee
R
RR Nayoan couple nl
8
2026-07-04 via Nuitee
B
Basel solo_traveller sa
10
2026-07-04 via Nuitee
M
Marzia couple de
9
Pros:

Piscina, cibo e servizio

2026-07-03 via Nuitee
T
Thong solo_traveller nl
9
2026-07-03 via Nuitee
A
ay_yenny Friends getaway
10
Yenn88
Pros:

Had a wonderful stay at DoubleTree by Hilton Jakarta. The service was excellent, the staff were friendly, and the hotel is a great place to spend time with friends, family, or your partner.

I especially noticed a great improvement in the Executive Lounge. They now offer a wider selection of main courses, appetizers, and snacks, and everything was delicious.

As always, the breakfast did not disappoint. DoubleTree continues to serve one of the best breakfast spreads with plenty of delicious options. Overall, a great experience, and I will definitely come back again!

2026-07-02 via Tripadvisor
A
Agostina solo_traveller it
10
2026-07-02 via Nuitee
E
emfadz Solo travel Kuala Lumpur, Wilayah Persekutuan
10
Home away from home, my 10th year with DoubleTree Cikini
Pros:

Hotel DoubleTree Cikini by Hilton has truly become a special place for me. Celebrating my 10th year here with nearly 600 nights spent, I always feel warmly welcomed. The cozy atmosphere, prime location near the city center, and variety of food options (including the convenience of Grab services) make my stays enjoyable.

Over the years, I’ve seen many new faces among the staff, yet the quality of service remains exceptional. Recently, there was a change in the Front Office Manager. Still, the teamwork, along with the new Sales Director, the lounge senior staff, and the concierge, all contribute to a sense of consistency, with continuous care and dedication that keep me coming.

Shoutout goes to the big family, consists of senior staff, new staff, housekeeping team, front office team, restaurant team, and the concierge team, always outstanding and always doing their best.

Of course there were a few hiccups, but the way they managed it makes all the difference. Thank you!

2026-07-01 via Tripadvisor
H
Houd couple om
9
2026-06-29 via Nuitee
D
Dilyara solo_traveller kz
7
Pros:

nice breakfast- variety of salads, fruits, swimming pool

Cons:

the furniture in the room is not neat, could hear noise from the neighbours

2026-06-29 via Nuitee
D
DrDouglas1971 Couples Edinburgh, Scotland
8
Some super staff, great breakfast and lush, lagoon pool
Pros:

Located near to Jakarta’s Golden triangle the property is large and modern looking.

I would say check-in was polite but not especially warm and no recognition of our Gold status was offered, though the signature warm cookie was! 



We had booked a Kind One Bedroom Suite, which included lounge access and again our accommodation was comfortable and had everything we need for an enjoyable stay. We did enquire about purchasing a suite upgrade but told non available. 



In the suite there was a large living room with sofa, desk etc. Rather oddly there was a glass wall, which rang the whole length, behind the TV and this overlooked a Zen Garden; nice idea but anyone walking the corridor could see in, so you had to keep the curtains closed. 



The bed was comfy and we didn’t hear much outside noise and the tub provided a great place to soak after a full day exploring.



The property is quite unique for a Doubletree in that it has an Executive lounge. I would say it is a lounge of 2 halves in terms of. One half has comfy seating, low lights etc. while the other was quite stark and almost industrial. Both sides had wonderful views over the city
.

The staff, Ziforia & Della were great and always eager to help. You don’t expect it to be up to a Raffles standard lounge but for an evening cocktail and a canapé it was a welcome addition.



Breakfast was very good with a huge array of dishes to suit every palate and taste.They even had ice-cream at the weekend! It was lovely to sit outside near the pool and soak up the sun.



Joelie made a perfect pot of tea and again like so many of the staff was a delight. 



The pool is a highlight of the property. It is a lush, lagoon style with lots of loungers and shady seating areas to lounge in. 



Qatar airways had managed to sheer a shell off my brand new case and Youasif was so helpful in getting my wheel replaced. I dropped it off at the concierge and it was ready for me to collect the next day. Fantastic service there! 



An enjoyable stay and we returned a few weeks later…

2026-06-28 via Tripadvisor
7
733chelseav Couples
10
Service beyond the usual
Pros:

I stayed at this hotel with my wife and friends and we had a wonderful experience overall. There was a small issue with our original room, as it was located next to the pantry and the noise made it difficult to sleep. However, Helmi at the reception was extremely helpful and quickly arranged for us to move to a quieter room on a higher floor, which made a big difference to our stay.

The breakfast was very good, with a nice variety of options each morning. We also loved the coffee shop in the lobby Asti provided excellent service and made our visits especially enjoyable.

The concierge team was equally impressive. They kindly lent us a local train access card and shared useful tips on how to get to Batavia Square, which made exploring the city much easier.

2026-06-28 via Tripadvisor
S
Sightseer15364275600 Friends getaway
10
Great Experience and Wonderful Hospitality
Pros:

We had a great experience and truly enjoyed our stay at DoubleTree. Everything was comfortable, and the staff made us feel welcome throughout our visit. We would definitely stay here again on our next trip.

A special thank you to Helmi from Concierge and Dicki from the Operator team for their outstanding service and kindness. They were professional, helpful, and made our stay even more enjoyable. Highly recommended!

2026-06-27 via Tripadvisor
6
614gijsv Couples
10
First look into Indonesia
Pros:

Had a wonderful stay; everything was arranged down to the last detail. Great location, very clean, delicious breakfast, and wisely very friendly staff.

Special thanks to Enzel & Meiske for the excellent care!

2026-06-27 via Tripadvisor