Hanoi Royal Palace Hotel 2

The rooms are modern and comfortable, and the hotel staff are very helpful. Celina, the receptionist, was very kind and enthusiastic in assisting us with everything we needed.

The room has large windows, so the morning light is very pleasant. The breakfast buffet is quite varied, and the restaurant area has a very spacious view of the city. Mimi at the reception desk helped my family book a car to the airport and also suggested many good pho restaurants near the hotel.

The hotel is perfectly located on Hang Bong Street, very convenient for walking to everything. The rooms are clean and elegant. Special thanks to Celina at the reception for the warm and professional welcome!

It's very convenient to walk to many attractions from here. The room was larger than I expected, the wooden furnishings created a cozy atmosphere, and the stable Wi-Fi made working quite easy. What impressed me most was Mimi's professionalism; she was always friendly and assisted with the check-in very quickly, even though I arrived quite late.

Celina is such a lovely person and a great professional. She made our Hanoi trip truly unforgettable!

The location is convenient, the rooms are spacious, have plenty of natural light, and feel very new. The restaurant on the upper floor serves a fairly extensive breakfast buffet, suitable for both tourists and business travelers. Mimi is a big plus for the hotel — friendly, efficient, and always ready to assist from check-in to check-out.

The hotel is excellent. Celina was so kind and even helped us with a late check-out. Very much appreciated!

The common areas were clean and beautiful, the elevator was convenient, and the bathroom was tidy and well-equipped. Most impressive was Mimi's enthusiastic service; seeing that it was our first time in Hanoi, she gave us directions to Hoan Kiem Lake, the night market, and even places to buy souvenirs.

Celina is a fantastic receptionist who clearly takes pride in her work. Highly recommended!

Celina is an absolute star—so proactive and attentive to detail. I would definitely stay here again.

The location was ideal because we could reach many attractions in just a few minutes on foot. The breakfast restaurant was spacious and pleasant. Mimi at reception made everything easy, from airport transfer to restaurant suggestions. She really added a personal touch to the whole experience.

The location on Hang Bong is ideal for sightseeing. Celina at the front desk was so helpful with our luggage and airport transfer.

Celina is efficient, friendly, and always ready to help. She made our stay feel very personal and special.

It’s clean, stylish, and very central. Huge thanks to Celina for her exceptional service; she really goes above and beyond for the guests.

The bed was very comfortable and the room was quiet despite being in a busy area. Celina was incredibly sweet and gave us the best recommendations for local Pho!

The hotel feels fresh and newly renovated, with elegant rooms and plenty of natural light. Our balcony room had a lovely Old Quarter view. Breakfast on the second floor was a wonderful way to start the day. Mimi was incredibly helpful, giving us local recommendations and arranging a day trip to Ninh Binh. Her warm hospitality made our stay even better.

Celina at reception is a true professional. She speaks great English and helped us organize our tours perfectly.

Pleasant hotel with rooms furnished in mahogany-colored wood, including wooden floors. Very clean, and everything works perfectly. Celina is very helpful. The hotel could use some modernization, but that is not an issue. We had the family room with a balcony, and it was spacious and worth the price. The location is at the heart of Old town with everything available nearby. Very busy area exacteliy how we wont it.

We were very satisfied with our stay and would definitely return. The room was clean, modern, and comfortable. The breakfast was enjoyable, and the staff were amazing. Mimi deserves special recognition for her kindness and support.

The location is very convenient for sightseeing and dining. The hotel is on a wide street, making it easy to get around. The rooms are spacious, clean, and well-equipped. Celina is very friendly. The breakfast is delicious and offers many choices.