The Ritz-Carlton, Chengdu

Hotels
•
The Ritz-Carlton Company, L.L.C
9.8 (550 reviews)
No. 269 Shuncheng Avenue, Qingyang District , Chengdu , cn

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Luxurious room experience
Excellent breakfast choices
Cons:
Beverage handling issue at buffet
Location could be more central

Categories

Cleanliness
9.14
One guest returned food to the buffet, which was off-putting.
Service
10
Staff were very helpful, especially in problem-solving and accommodating requests.
Location
9.61
Location was good but too far from the shopping mall.
Room Quality
10
Rooms were described as luxurious and comfortable.
Amenities
10
Facilities were excellent, with good breakfast and club lounge.
Value for Money
10
Overall experience justifies the cost, considering the service and amenities.
Food and Beverage
9.65
Breakfast had good choices but food handling raised concerns.
Overall Experience
10
Overall was a perfect experience; definitely would come again!
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 13:22

Property Description

Luxurious Accommodations
The Ritz-Carlton, Chengdu offers a blend of modern convenience and traditional grandeur in its room and suite accommodation, providing complimentary Wi-Fi, plush bedding, and stunning views of Tianfu Square and the Chengdu skyline.

Spa and Wellness Retreat
Indulge in relaxation at the hotel's spa, featuring ten treatment rooms, massage therapy, face and body treatments, a fitness center, indoor swimming pool with underwater music, yoga studio, sauna, steam facilities, and vitality pools for a rejuvenating experience.

Culinary Delights
Savor a variety of cuisines at the hotel's restaurants, from Cantonese and Sichuan dishes at Li Xuan to Asian-themed tapas at FLAIR, and Mediterranean fare at Dining Room. Don't miss the English Afternoon Tea at the lobby bar for a delightful experience.

Experience luxury and comfort at The Ritz-Carlton, Chengdu - Book now for an unforgettable stay!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTU

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for CNY 350 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.8
Based on 550 reviews
Cleanliness: 9.14
Service: 10
Location: 9.61
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 9.65
Overall Experience: 10
R
rosanesvart • Family • Rio de Janeiro, State of Rio de Janeiro
10
Great choice in Chengdu
Pros:

This was definitely one of the best hotels we stayed in China. Spacious and comfortable rooms, yummy breakfast, great pool and gym too. Also, Luca, an Italian employee helped us out with great advice about where to eat and where my son and his friend could checkout the city’s nightlife too. as very kind and friendly too. He was very kind and friendly too.

2026-02-20 • via Tripadvisor
T
Travel45557001186 • Family • Shanghai
10
Faultless service and a highly professional team, attentive and alert and never overbearing. Great stay all round !
Pros:

The first time to Chengdu on holiday and we received a terrific welcome from Luca and the reception staff which was a foretaste of what was to come. For a modest fee we had access to the Executive Lounge where the food and drinks were superb and the service faultless but never intrusive. Very good stay indeed. Greet job from a highly professional crew !!!

2026-02-07 • via Tripadvisor
S
soh hong • extended_group • my
9
Cons:

The bed very sofe

2026-01-26 • via Nuitee
D
Divine • family_with_children • cd
7
2026-01-25 • via Nuitee
Y
Yue • couple • cn
10
2026-01-24 • via Nuitee
N
Nouria • family_with_children • de
10
Top hotel
Pros:

Everything was perfect. It is a next level five stars hotel. The food was amazing, all the people working there very friendly and professional. Special thanks to Luca.
The pool, the sauna and the gym are fantastic . Our room was very comfortable. I loved staying at Ritz Carlton Chengdu.

2026-01-23 • via Nuitee
K
Ksenia • family_with_children • gb
10
2026-01-21 • via Nuitee
B
BRANIMIR • extended_group • bg
10
Wonderful
Pros:

Very good european brekfast

Cons:

everything was without problems

2026-01-19 • via Nuitee
N
NICOLA • couple • it
10
Pros:

ottima

2026-01-19 • via Nuitee
M
Marostica • family_with_children • br
9
Pros:

Everyone from the staff are excellent.

2026-01-19 • via Nuitee
T
tomoki • extended_group • jp
9
Pros:

コスパ

2026-01-19 • via Nuitee
Q
Queenie • solo_traveller • us
10
Love the hotel,best place to stay
Pros:

The staffers were all kind and helpful,especially Jolin Zhou treat customers like old friends,very impressed,definitely will come back to this hotel whenever I get chance to Chengdu

Cons:

Nothing to complain

2026-01-18 • via Nuitee
Юлия • family_with_children • ru
10
Чудесный отель! Рекомендую обязательно к посещению)!
Pros:

Все отлично и отель и месторасположение! И что весь персонал разговаривает на Английском!

Cons:

Все понравилось

2026-01-18 • via Nuitee
M
Mariana • couple • it
10
2026-01-17 • via Nuitee
C
Cecilia • solo_traveller • au
9
Pros:

Staff were very friendly

Cons:

Mirror could be better cleaned - I spotted some finger prints and dust

2026-01-14 • via Nuitee
P
Paul • family_with_children • fr
10
2026-01-14 • via Nuitee
J
Jo • solo_traveller • au
10
Fabulous stay worth every cent
Pros:

Beautiful property, helpful staff, delicious breakfast, central location

Cons:

Nothing

2026-01-12 • via Nuitee
R
Richard • couple • ch
10
La grande classe!
Pros:

Exceptionnel! Chambres magnifiques, personnel au petit soin!

2026-01-10 • via Nuitee
D
Dmitry • family_with_children • ru
8
Great value for money!
Pros:

Very comfortable hotel with great value for money, large rooms.

Cons:

Hotel seems to be a bit oldish, location some 10 min drive from modern time hot shopping areas

2026-01-10 • via Nuitee
V
Valeria • couple • kg
10
Pros:

обслуживание, ремторан китайской кухни, бар, персонал, чистота

Cons:

достаточно приличны депозит, не туристическое расположение

2026-01-08 • via Nuitee