Comfort Inn Chihuahua

Hotels
Comfort
7.6 (139 reviews)
Circuito Universitario 15110 , Chihuahua , mx

Free
Children allowed

Facilities

Meeting rooms
Fitness facilities
Free WiFi
24-hour front desk
Room service
Family rooms
Luggage storage
Tour desk
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Location
Breakfast quality
Cons:
Cleanliness issues
Service inconsistencies

Categories

Cleanliness
6.68
Several comments indicate issues with cleanliness, including dirty linens and general uncleanliness.
Service
7.65
Mixed sentiments about service quality; some staff were helpful while others displayed poor behavior.
Location
8.69
Most reviews highlight the location as a positive aspect.
Room Quality
6.64
Recurrent issues with room conditions including unpleasant odors and malfunctioning amenities.
Amenities
7.67
Amenities were appreciated but some issues noted, like non-working items.
Value for Money
7.63
Generally regarded as a fair value but affected by room quality issues.
Food and Beverage
8.18
Breakfast is frequently mentioned positively, though other food aspects were not specified.
Overall Experience
7.65
A mix of positive and negative experiences leads to an overall fair assessment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:28

Property Description

Experience comfort and convenience at Comfort Inn Chihuahua, ideally located just 500 metres from Chihuahua University.

Modern Accommodations
Relax in our air-conditioned rooms featuring functional décor, cable TV, and private bathrooms equipped with all essential amenities, ensuring a restful stay.

Convenient Amenities
Stay active in our well-equipped gym or take advantage of our business centre for all your professional needs. Enjoy a complimentary continental breakfast each morning to kickstart your day.

Prime Location
Explore the vibrant local area with a grocery store and diverse dining options just a 5-minute walk away. Plus, enjoy easy access to nearby attractions, including the Chihuahua Industrial Complex and the international airport.

Don't miss out on a fantastic stay—book your room at Comfort Inn Chihuahua today!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUU

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.6
Based on 139 reviews
Cleanliness: 6.68
Service: 7.65
Location: 8.69
Room Quality: 6.64
Amenities: 7.67
Value for Money: 7.63
Food and Beverage: 8.18
Overall Experience: 7.65
A
Adrian family_with_children mx
9
Pros:

El servicio, personal muy amable

Cons:

La cama, era incómoda y no tenía suficientes cobijas

2026-03-08 via Nuitee
M
Mendoza couple us
8
Cons:

La atención de la recepcionista terrible lo demás todo muy bien

2026-03-01 via Nuitee
Y
Yessi couple mx
4
Pésima las camas estaban sucias en una había una pestaña, las almohadas manchadas, y la recepcionista de la mañana te at
Pros:

Nada

Cons:

Las camas estaban sucias y la recepcionista de la mañana te atiende de malas

2026-02-14 via Nuitee
F
FRANCISCO family_with_children mx
8
bien
Pros:

la atencion a la llegada al hotel, y la atencion de la encargada de cocina por que me brindo unos panes despues de la hora del desayuno

Cons:

se encuentran las alfombras de las habitaciones sucias, no se tenian las suficientes toallas para los ocupantes de la habitacion, no contaba con jabon shampoo en la regadera, ni con crema corporal

2026-01-27 via Nuitee
G
Gabriela family_with_children mx
10
2026-01-22 via Nuitee
J
Joaquin family_with_children mx
9
Buena
Pros:

Bien

Cons:

Olor baño

2026-01-20 via Nuitee
V
Victor couple us
9
2026-01-19 via Nuitee
A
Anabel family_with_children mx
1
Cons:

DESAYUNO
LIMPIEZA
MOBILIARIO

2026-01-19 via Nuitee
C
Cesar family_with_children mx
9
2026-01-19 via Nuitee
E
everardo solo_traveller us
9
Very good
Cons:

Breakfast

2026-01-19 via Nuitee
E
Edna Cristina family_with_children mx
5
Puede mejorar
Pros:

La atención del personal estuvo bien. Son amables y atentos. La ubicación estaba excelente ya que solo fui al estadio de la uach y hasta caminando fui.

Cons:

Pésimo el estacionamiento. Llegamos y ya no había lugar para los huéspedes. Debido a los establecimientos que hay aún lado. Deberían cuidar eso. En mi cuarto la cama ya el colchón es una vergüenza demasiado aguado y las almohadas no se diga. No pude descansar. Que era lo que buscaba para manejar bien al dia siguiente.

2026-01-19 via Nuitee
S
Sergio Alejandro solo_traveller us
8
2026-01-19 via Nuitee
A
Alma family_with_children us
9
2026-01-19 via Nuitee
A
Ameyalli family_with_children mx
10
2026-01-17 via Nuitee
E
Espinoza family_with_children mx
8
Saca de apuros
Pros:

El silencio

Cons:

El recepcionista no es amable

2026-01-15 via Nuitee
P
Paola family_with_children mx
9
2026-01-13 via Nuitee
H
Herrera family_with_children mx
8
2026-01-13 via Nuitee
L
luisa family_with_children mx
4
Pros:

Nada en absoluto

Cons:

Todo la recepción muy mal trato y muy metidos,
No dieron el desayuno
Molestan muy temprano tocando limpieza no esperan que se valla el cliente

2026-01-12 via Nuitee
D
Delma family_with_children mx
7
2026-01-10 via Nuitee
A
ALEJANDRO family_with_children mx
6
Pruébalo por ti mismo
Pros:

Ubicación Desayuno

Cons:

Limpieza, trato de un recepcionista

2026-01-09 via Nuitee