L'Heritage Hotel

Hotels
•
Independent
8.8 (112 reviews)
39-41 Hang Ga Street, Hoan Kiem Dist, Hanoi, 10000 , Hanoi , VN
84-024-62995666

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Facilities

Full-service spa
Fitness facilities
Free WiFi
24-hour front desk
Luggage storage
Sauna
Concierge service
Elevator
Fitness facilities
ATM/banking
See all facilities

Review Highlights

Pros:
Excellent staff service
Beautiful location and atmosphere
Cons:
N/A

Categories

Cleanliness
8.7
All rooms noted as very clean and comfortable.
Service
9.2
Staff are consistently described as friendly, helpful, and going above and beyond.
Location
9.2
Located in the heart of the old quarter, convenient for walking and sightseeing.
Room Quality
8.7
Rooms are of the highest standards and very comfortable.
Amenities
8.7
Special mentions of the roof top bar and breakfast offerings.
Value for Money
8.2
High quality experience justifying the pricing.
Food and Beverage
8.7
Breakfast was consistently praised; good selection offered.
Overall Experience
9
Overall, guests felt their experience was excellent and highly recommended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 08:17

Property Description

Experience the ultimate retreat at L'Heritage Hotel, where comfort meets luxury in the heart of Hanoi.

Wellness Oasis
Indulge in relaxation at our exquisite spa, offering a range of revitalizing massages and body treatments. Enjoy our recreational amenities, including a state-of-the-art 24-hour health club and a serene sauna to unwind after a day of exploration.

Culinary Delights
Savor international cuisine at L'Heritage restaurant, complete with a vibrant bar/lounge. For those nights in, our 24-hour room service brings exquisite dining right to your door.

Modern Comfort
Retreat to one of our 55 air-conditioned rooms, featuring fireplaces and LCD televisions. Stay connected with complimentary wireless and wired internet access, ensuring your comfort is always a priority.

Don’t miss out on this perfect getaway – book your stay at L'Heritage Hotel today!

Important information:

  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

Location

Guest Reviews

8.8
Based on 112 reviews
Cleanliness: 8.7
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.2
Food and Beverage: 8.7
Overall Experience: 9
T
Tayler • couple • hu
10
Wonderful Hotel, great location, superb staff!
Pros:

Definitely one of the best customer service I've received in a hotel! The rooms are so new and clean. Staffs extremely helpful and friendly. The breakfast and spa are an addition to the amazing hotel! Highly recommend anyone to go visit!

2026-06-02 • via Nuitee
M
Merlen • couple • cz
10
Excellent!
Pros:

Clean room, spotless bathroom, bathrobe, slippers, etc. no noise, extremely professional staff. For breakfast I was prepared vegetable pho, which was made as an exception. Welcome dessert, drink and nibbles. Location is very close to everything. I had facial which was well priced and effective I recommend and would stay again. Breakfast quality was very good and with very good choices. Must try there hot food and coffees

2026-06-02 • via Nuitee
T
Thaisil • couple • sg
10
Best hotel location in center of old quarter !
Pros:

Nice Hotel . Fantastic staff all round - all attentive, polite and accommodating (special mention for all the Reception/Lobby staff and Miss Tham in particular). Our Balcony suite was wonderful, bathroom modern and spacious, bed huge and comfortable. Hotel is in Old Quarter and within walking distance to Train Street, Hoan Kiem Lake, Night Market and shopping. Nice breakfast too. Highly recommended!

2026-06-02 • via Nuitee
R
Roy • couple • gb
9
2026-05-31 • via Nuitee
C
charya • couple • ch
10
Excellent hotel location in Old Quarter!
Pros:

Looking for a hotel in the Old Quarter Hanoi, the Lheritage Hotel is an excellent choice.
Great rooms, very comfortable. The hotel has a gym and spa. Breakfast and dinner are great and convenient if you don’t want to go out. Service is hands down the best!
Outside of having a beautiful hotel with all the things you want in a stay, the service makes the stay more enjoyable and you won’t go wrong in choosing the Lheritage Hotel!

2026-05-29 • via Nuitee
K
Kgomotso • solo_traveller • za
10
2026-05-29 • via Nuitee
M
Marcus • couple • fi
10
Perfect Hanoi Hotel!
Pros:

My husband and I arrived for just a one night stay at the Lheritage hotel, but would love to stay again. The hotel was the most beautiful one I’ve ever stayed in, with a spa, a bakery, a gym, and restaurant, but what truly makes this hotel amazing is the staff. They are so knowledgeable & welcoming. They made sure to make us feel at home. Thanks Lheritage Hotel!!

2026-05-29 • via Nuitee
K
KIRUTHIHA • extended_group • my
5
2026-05-27 • via Nuitee
B
Bông • couple • vn
9
2026-05-27 • via Nuitee
B
Biankah • couple • pt
10
Nice clean hotel!
Pros:

A beautiful boutique hotel in the Old Quarter. Close to everything. Rooms are a little small, but very comfortable. Staff were amazing. Great choice!

2026-05-25 • via Nuitee
K
Kelvin • couple • dk
10
Exceptional !!!
Pros:

We travelled with our family of 9 people with young kids. The rooms are spacious and clean. Staff are super nice and helpful. Location was great. We had a great experience here.

2026-05-25 • via Nuitee
A
Aleshanda • couple • ua
10
Great location with variety of restaurants, value for money!
Pros:

The hospitality from L'hertiage was way more than excellent. They made us feel welcome from the very start to the end of our stay. We really miss the team very much. Location is great as well. Very near to the night markets, lake and good food!! Will highly recommend it to everyone. We will be back without a doubt.

2026-05-25 • via Nuitee
L
Larisa • couple • it
10
Great location and facilities!
Pros:

Outstanding service, great breakfast, great location, close proximity to everything. Rooms were very clean. This was our favourite hotel that we stayed in Hanoi.

2026-05-25 • via Nuitee
J
Jeroen • extended_group • nl
8
Pros:

Het onbijt de locatie en het personeel en de kamer prima en erg schoon

Cons:

We hadden 2 kamers geboekt en op beide kamers deed de airco het matig waardoor het niet echt koel werd (schatting 24/ 25 graden). Het is aangegeven bij het hotel maar was lastig direct op te lossen. (Daarom een 8 en geen 9)

2026-05-23 • via Nuitee
Z
ZITO • solo_traveller • gb
10
Pros:

Gostamos muito dos funcionários. Muito atento e prestativo.

2026-05-18 • via Nuitee
T
Thi Hoa Lan • solo_traveller • fr
10
2026-05-16 • via Nuitee
S
Stéphane • solo_traveller • fr
10
2026-05-15 • via Nuitee
N
Niclas • couple • de
7
2026-05-13 • via Nuitee
I
Igal • family_with_children • il
9
היתה חוויה נהדרת
Pros:

היינו שלושה חברים , המיקום מעולה, חדרים מרווחים הצוות היה אדיב ושירותי. ארוחת בוקר עשירה.

Cons:

החדרים עם חלון אבל צמודים לבניין מגורים.

2026-05-12 • via Nuitee
O
Ooi Leng Irene • extended_group • sg
9
Pros:

Hotel is located in Old Quarter and easy to walk around and lively.

2026-05-05 • via Nuitee