L'Heritage Hotel

Hotels
Independent
8.8 (112 reviews)
39-41 Hang Ga Street, Hoan Kiem Dist, Hanoi, 10000 , Hanoi , VN

Facilities

Full-service spa
Fitness facilities
Free WiFi
24-hour front desk
Luggage storage
Sauna
Concierge service
Elevator
Fitness facilities
ATM/banking
See all facilities

Review Highlights

Pros:
Excellent staff service
Beautiful location and atmosphere
Cons:
N/A

Categories

Cleanliness
8.7
All rooms noted as very clean and comfortable.
Service
9.2
Staff are consistently described as friendly, helpful, and going above and beyond.
Location
9.2
Located in the heart of the old quarter, convenient for walking and sightseeing.
Room Quality
8.7
Rooms are of the highest standards and very comfortable.
Amenities
8.7
Special mentions of the roof top bar and breakfast offerings.
Value for Money
8.2
High quality experience justifying the pricing.
Food and Beverage
8.7
Breakfast was consistently praised; good selection offered.
Overall Experience
9
Overall, guests felt their experience was excellent and highly recommended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 08:17

Property Description

Experience the ultimate retreat at L'Heritage Hotel, where comfort meets luxury in the heart of Hanoi.

Wellness Oasis
Indulge in relaxation at our exquisite spa, offering a range of revitalizing massages and body treatments. Enjoy our recreational amenities, including a state-of-the-art 24-hour health club and a serene sauna to unwind after a day of exploration.

Culinary Delights
Savor international cuisine at L'Heritage restaurant, complete with a vibrant bar/lounge. For those nights in, our 24-hour room service brings exquisite dining right to your door.

Modern Comfort
Retreat to one of our 55 air-conditioned rooms, featuring fireplaces and LCD televisions. Stay connected with complimentary wireless and wired internet access, ensuring your comfort is always a priority.

Don’t miss out on this perfect getaway – book your stay at L'Heritage Hotel today!

Important information:

  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

Location

Guest Reviews

8.8
Based on 112 reviews
Cleanliness: 8.7
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.2
Food and Beverage: 8.7
Overall Experience: 9
R
Ruper Twin family
10
Pros:

The loveliest hotel in the heart of the old quarter in Hanoi. The staff are beyond anything we have ever experienced! So so lovely, friendly, helpful. They surprised my husband with a birthday cake and even sang him Happy Birthday even though we had not mentioned anything. Breakfast every morning was wonderful! The perfect start to the day. The roof top bar with the beautiful sunsets every evening and delicious cocktails to match were the perfect way to end the day.

2025-09-12 via Nuitee
L
Lenta family_with_children
10
Pros:

Highly recommend Hanoi Lheritage Hotel. The staff were absolutely wonderful and really went the extra mile for us. Beautifully presented premises, very much enjoyed our stay here, would return again.
Thank you Lheritage for a wonderful experience.

2025-09-12 via Nuitee
P
Pantepro family
10
Pros:

This hotel exceeded our expectations, mostly because of the staff! All 5stars all around! Everyone was great! Shoutout to My Bui for arranging transports to hotel, restaurant reservations and tours!

2025-09-12 via Nuitee
T
Thimy family
10
Pros:

The staff at Hanoi Lheritage Diamond Hotel are so amazing & helpful. The breakfasts were delightful & the room was quiet, very clean & had a very comfortable bed. The location in the Old Quarter of Hanoi was perfect for getting around. We would thoroughly recommend to Hanoi Lheritage Diamond to anyone intending to visit Hanoi.

2025-09-08 via Nuitee
J
Javier family
10
Pros:

Top notch. Lovely older hotel very well maintained. Lots of character. Right in the most interesting part of Hanoi. Lovely staff. Solid breakfast. Strong recommend. I feel like I got to experience real Vietnam without sacrificing too many creature comforts.

2025-09-08 via Nuitee
M
Marcus family
10
Pros:

Amazing hotel, 5 star experience. The lobby is beautiful and the rooms are of the highest standards. The service is outstanding. Will definitely stay here in the future.

2025-08-18 via Nuitee
M
Mageswara family
10
Pros:

Great location and very comfortable room, F&B very good, quality products both local & western cuisine.
Staff extremely accomodating and always helpful with ides and where to go for best experience

2025-08-18 via Nuitee
G
Gerhard family
10
Pros:

Located in the old town, it is convenient for walking and sightseeing. The accommodation is set in the centre of Old Quarter Hanoi. There are many popular restaurants around here. Also, the hotel was very kind and friendly.

2025-08-18 via Nuitee
B
Binodkumara family
10
Pros:

Nice hotel in a fantastic location. Nice staff especially in the rooftop bar and breakfast staff. Breakfast was good something for everyone. We will be back Hanoi Lheritage Hotel again. Thank you!

2025-08-18 via Nuitee
M
Merlenre family
10
Pros:

Brilliant location in old quarter. Boutique luxury with lovely finishing touches and interior. Staff attentive. Great check in

2025-08-05 via Nuitee
K
Kathleen family
10
Pros:

Very beautiful hotel with a fantastic restaurant and bar. Close to lots of attractions in Old Quarter. Loved the property!

2025-08-05 via Nuitee
P
Pavong family
10
Pros:

Amazing location. The staff really go above and beyond for you. They are so nice and helpful. Really likes the room too.

2025-08-05 via Nuitee
L
Lena family
10
Pros:

Hanoi Lheritage Hotel is the best location in Hanoi Old Quarter. The staff were astounding, very friendly and warm. Hospitality is unmatchable. The hotel itself is decent and clean and really gave good value for money.

2025-03-31 via Nuitee
R
Rober family
10
Pros:

The hotel was amazing. Immaculately maintained with incredible staff. The room was beautiful and had a nice balcony overlooking the city. Breakfast was excellent with a mixture of buffet and cooked-to-order items.
Staff were excellent and made us feel very welcome. Highly recommend.

2025-03-31 via Nuitee
C
Cuong family
10
Pros:

Great hotel in a perfect location. The staff here were excellent and very attentive. The hotel manager went above and beyond to make sure that I was happy with my stay. Everything was great but the standout of this hotel was the breakfast. It was very high quality and the dishes were rotated daily. They served decaf coffee (very rare in Vietnam) and it was absolutely delicious! The room was very modern, comfortable and looked brand new. I would definitely stay here again the next time I'm in Hanoi!

2024-12-16 via Nuitee
M
Michael
10
Pros:

My wife and I stayed for two nights in December to explore downtown Hanoi. It’s a great location. Nice rooftop restaurant. Friendly and attentive staff. Comfortable beds. A small but perfectly serviceable gym. The breakfast has a variety of western and local options. I will definitely come back and recommend anyone to stay here!

2024-12-10 via Nuitee
K
Karen partner
8
Pros:

The staff was first-rate. The breakfast spread was good & varied, and the views from the roof-top breakfast room were really nice. The location is in the heart of the old district, which is a plus. That means the hotel is an easy walk to sites, as well as shops and places to eat. The problem is the street noise. If you stay in the back of the hotel, there's less noise but also a small window & no balcony. If you stay in the front of the hotel, you get large windows & a lovely balcony, but you hear the cars honking all night -- unless you stay on the 7th floor. The 7th floor front room is really the best bet -- you get a wonderful balcony, large windows, and reduced street noise. You have to pay extra for it, but it is worth it.

2023-01-20 via Nuitee
W
William family
4
Pros:

Disappointingly shabby. Many comparable hotels in the area with lower rates; many similarly priced hotels in better shape. We were one night and out. Next time, elsewhere.

2022-06-26 via Nuitee
J
jong
8
Pros:

Was transferred to L'hertitage Diamond. Offered upgraded to Deluxe room whick was great.staff was English spoken polite helpful and nice.very Near st Joseph Church which was magnificent. Walking distance to the lake which near to many eateries n clubbing place. Will definitely recommend.

2022-06-20 via Nuitee
R
Ryan
10
Pros:

Nice location, elegant, clean and comfortable. The staff were all very friendly and helpful. Breakfast in the morning had many options and was delicious. Only regret was that I couldn't stay longer!

2020-02-26 via Nuitee